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All the staff were incredibly cheerful, which made for a very pleasant stay. The building feels a bit old, but it seems to be well maintained and thoroughly cleaned. The baths are also clean. While I was using the large public bath, a staff member came by to check on things and even cleaned up what looked like fallen leaves. I stayed two nights with breakfast and dinner included, and there was such a wide variety of dishes that I never got bored—everything was delicious and very filling.

We chose Horohoro Sanso in Kitayuzawa for our family of four for the first time in about 20 years! Before making a Reservation, I read Reviews on various sites, and as someone who loves food, I was especially drawn to posts about the meals. The building does show its age, but you can see many renovations throughout, and the Onsen in particular felt impressive and luxurious. Most importantly, the food was full of creative ideas—and the seasoning was far better than at some famous Hotels! From the DIY hot pot and mixed rice to salt-grilled char and individual buffet dishes… every item reflected great ideas and a chef’s confident touch, and we were truly satisfied. Even the small spices and original condiments served with each dish were delicious. As for the baths, one of the advantages of a smaller Hotel is that it never felt crowded no matter when we went in; we could relax without worrying about others in the ceramic-style bath, jacuzzi, and open-air bath. Our Room was spacious, with air conditioning and Wi-Fi provided, so it was very comfortable. Above all, all staff members were kind and helpful, including international staff who treated us with great care. There are many famous Onsen Hotels around Hokkaido where baths can be packed like sardines or meals look fancy but rely heavily on mass-produced ingredients; here at Horohoro Sanso, even if some items are frozen foods, they clearly add an extra touch to make everything taste great—something that speaks to the chefs’ skill and effort (my wife also praised it highly—she works with food every day). There’s so much more I could write, but what our whole family said together on the drive home was: “Let’s come back again!”

My daughter and I took a whirlwind 24-hour trip to Hakodate. Even with limited time to spend at the Hotel, we enjoyed wonderful meals, an Onsen, and a Room with an amazing location. It was a truly lovely Hotel. Both breakfast and dinner were buffet-style, with a wide variety of options—everything was delicious, and we ended up eating far too much. We used the large public bath, and the view from the open-air bath in the morning was incredible. Since we checked in after sunset, it was pitch-dark outside when we arrived, but once daylight came, the view from the window took our breath away. As far as the eye could see was ocean—an unforgettable sight for someone who doesn’t live near the sea. The staff included many young people and international team members, and everyone treated us sincerely and with warm smiles, making our stay truly comfortable. The only disappointment was that our stay was far too short. Hakodate is quite far for us so we can’t visit often, but next time we’d like to stay at least two nights.

This was a Hotel I had wanted to stay at for a long time. At check-in, I was offered an upgraded La Vista Room. The moment I entered the room and saw Sakurajima and Mt. Kaimondake side by side in the center of the window, it was truly moving as someone from Kagoshima Prefecture. The hospitality, meals, Onsen, and Facility exceeded my expectations. I would definitely like to stay here again, and I want to recommend this place to friends and acquaintances.

I stayed for two nights after a long time. On the second night, I had the “Shinpu” course dinner at the restaurant. The food and service were excellent when I visited before, and that memory stayed with me—this time was just as satisfying. The dishes were truly delicious and outstanding, and the service was also impressive with wonderful hospitality. Maintaining such high quality in both cuisine and service must take great effort, but thanks to you, I was able to make another great new memory. Thank you to the chef and all the staff. Thank you as well to everyone outside the restaurant. I would love to stay again.

A Hotel perched on a sheer cliff. I was a little anxious until I arrived. Considering the rain, wind, and snow in that setting, maintaining the building’s exterior must be very costly, yet the rates are reasonable. The Room furnishings may be old, but they are high quality and well maintained, making it very comfortable. Because of the cliffside location, the view from the Room is outstanding. The in-room bath is spacious and also offers an amazing view. Best of all, you can fully open the sliding window for a wonderful sense of openness—even watching seagulls dive right in front of you. In addition, both dinner and breakfast were excellent French cuisine, and the staff service was attentive; everything left me completely satisfied. Dining while watching the sunset was a special, unforgettable experience. I also think it’s a great system that you can choose souvenirs via the TV’s online service—it lets you take your time deciding during your stay. I could really feel what this Hotel values in its hospitality, and it made for an extremely satisfying trip. In an age when “good” often simply comes with paying more, I was truly delighted with this level of hospitality at this price!

Everything was excellent—the service, the Onsen, and the food. Thank you very much.

I have stayed here every summer for nearly 10 years, and it is truly a wonderful Hotel. Each time I visit, my satisfaction increases. Everywhere in the Hotel is beautiful and spotless, the hospitality is exceptional, and every dish is a delightful surprise. I would like to stay here in other seasons as well.

We stayed for one night. Both dinner and breakfast were delicious and generously portioned, so we were very satisfied. The hot spring bath was also fed directly from the source, and it warmed us through to the core.

It was a wonderful Ryokan in every respect—hospitality, open-air bath, and meals. I would stay here again.

Both dinner and breakfast were excellent. The staff were also very pleasant. The baths were not too crowded, so it was comfortable.\nIt was a bit inconvenient that we had to change into slippers inside the building, and I couldn’t figure out how to request the soft-serve ice cream (I should have asked at the front desk), so I wasn’t able to use it even once. Still, even with that, I was very satisfied for this price.

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

I have been staying here about twice a year for the past few years, and every time it has been completely satisfying. Dinner is French cuisine, and everything—from the meat and fish to the dessert—was delicious. The freshly baked bread was truly excellent, and I had seconds. There is also reasonably priced wine, so I had a very pleasant stay. Breakfast was delicious as well. The Room was luxurious and lovely; however, it was a bit disappointing that the refrigerator did not cool very well. The Onsen was wonderful too, with both an open-air bath and an indoor bath at just the right temperature for me, plus a sauna and a cold plunge—an excellent experience overall. I’m looking forward to my next visit.

I’m a returning guest. Every year, I stay here as a birthday treat. From the moment I arrived at Midori no Kaze Resort, the staff responded quickly and were always smiling—truly wonderful. This time it was my birthday, so I brought my own birthday cake. While I was checking i

The location near Takayama Station was excellent and very convenient. Takayama sightseeing was close by, and as a couple in our 70s, we were able to enjoy about a two-hour walk. The Hotel staff were kind, so we felt comfortable staying there. We had both breakfast and dinner, and the meals were delicious. We would like to stay again and would recommend this Hotel to friends.

It was great that we could use the bath anytime. The open-air bath uses natural hot spring water, and the temperature was very hot, but it left my skin feeling smooth. The Room was also very spacious. There were power outlets next to the bed, which was a nice touch. However, the air conditioner vent was directly overhead, so it felt cold. The dining venue was very large, so even with many guests it didn’t feel too crowded. There was a wide variety of dishes and free drinks, so we were very satisfied. All of the desserts were especially delicious.

It had been a very long time since my last visit. The warm, homey atmosphere was just the same, and the Onsen water was as wonderful as ever. Lately I’ve mostly stayed at Accommodations with an Onsen in the Room, but I was reminded again how great Yunohana is—unchanged and truly special. I’ll be back again. The meals were delicious too.

Since there were no vacancies at other facilities, I made a Reservation. I wasn’t expecting much because it wasn’t a high-priced property, but the meals and the view from the restaurant were wonderful. However, the coffee machine used powdered milk and it tasted terrible. I’d like to visit again if I have the chance.

Just as the Reviews said, I felt truly at ease thanks to the well-maintained, spotless Facility and the sincere support from the staff. It was a stay by Japanese people, for Japanese guests. Thank you very much.

Shiosai-tei features a luxurious large Onsen bath that makes the most of its prime seaside location, allowing me to relax to the fullest both physically and mentally. The meals were all excellent—fresh crab and locally sourced seafood in particular—and I was very satisfied. The staff were also consistently pleasant and welcoming. I would like to make time to visit again.