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Our family of three stayed here. The staff greeted us with warm smiles and attentive service, so we felt completely at ease. The Room was a spacious Junior Suite with excellent amenities. The bed was incredibly comfortable—our best Hotel stay ever. For dinner, we enjoyed a Japanese course meal. Early the next morning, we were also able to see a sea of clouds, making it an unforgettable experience. We would love to visit again. Thank you very much!

We stayed for 2 nights and 3 days. Overall, it was comfortable. The bath on the 7th floor had a fairly lukewarm tub, which was great because soaking in it after the hotter tub let us enjoy a longer time without overheating. On the other hand, the bath on the 1st floor has only four washing stations. While there are multiple tubs, most are so small that they barely fit one or two people, so I wouldn’t really recommend it unless you visit on a quiet day or specifically want to try several small baths. Meals (both breakfast and dinner) changed between the first and second night, so even with a Multiple Night Stay we didn’t get bored. You can enjoy many different dishes in small portions, and there’s also a special, creative feel to them. Everything was tasty, but not so impressive that it’s worth setting your expectations too high. The fish dishes were average; the meat dishes were very good. It was also nice that you can order Fukushima sake and other drinks for an additional fee. All staff were warm and welcoming. The Room was clean and spacious, and the bed was comfortable. We could see nature through large windows, and the amenities/Facility were well equipped: a large desk with a sturdy chair, a powerful hair dryer, a full-length mirror (stand mirror), tea and coffee, etc. However, it was disappointing that the desk drawer hit the chair armrests making it hard to pull up close to the desk, and that the light on the stand mirror had dead batteries. Since we stayed during Obon season there were many families with children, so it may not suit those looking for a quiet adults-only atmosphere. Also, since it said “no cleaning unless requested” for Multiple Night Stay guests we didn’t ask for anything—but staff still entered our Room to replace amenities without warning us first. This part of their guidance is unclear. There are hardly any shops nearby such as convenience stores, so it’s not ideal if you plan to sightsee only in the immediate area. It seems better suited either for going out toward the station area or for relaxing at this Accommodation. We didn’t use it ourselves, but they also appear to offer a free Shuttle Service bus to another affiliated Onsen.

We stayed in a Japanese-style Room with a private open-air bath fed directly from the source. First, about the Onsen: the open-air bath in our Room was truly luxurious and easy to access from the Japanese-style Room. Even though it was still a bit chilly seasonally, we were able to use it comfortably. The large public bath is located in a secure area inside the building, and although we stayed just before a holiday weekend and had it almost to ourselves, we never felt uneasy about safety. Both the indoor bath and open-air bath were very comfortable. As a result, we enjoyed going back and forth between the private open-air bath in our Room and the large public bath many times! Next, about the meals: dinner was very filling, and we enjoyed a wide variety of local ingredients from appetizers through to the main course. The luxury items—especially grilled nodoguro (blackthroat seaperch) marinated in yuzu sauce and Noto beef—were beyond what we had imagined. Breakfast also offered various delicious “rice companions” that paired perfectly with great rice, so we thoroughly enjoyed it. Since this is not a new building, I was initially concerned about heating and other measures against the cold, but there were no issues with temperatures either in our Room or throughout the Facility. We were able to relax comfortably in a spacious, clean, calm Japanese-style Room. We had packed plans for the next day as well, so we left early on the first Shuttle Service bus; looking back, I think it would have been nice to take things slower at this Accommodation. There aren’t many places to visit right around this Accommodation, but we did enjoy short walks such as Rosanjin’s Iroha Soan and around an atmospheric public bath area nearby. Access is also reasonable: it’s about 10–15 minutes by Shuttle Service bus from Kagaonsen Station (and it takes only around 5 minutes from getting off the Shinkansen to boarding). There isn’t a lobby café or trendy services like breakfast buffets that you often see these days; however, for anyone who wants to unwind at a calm Ryokan with an old-fashioned sense of comfort and security above all else, I can highly recommend this Accommodation. It may also be because we splurged somewhat on a good Room option they prepared for us, but overall my spouse and I were completely satisfied—we couldn’t find anything to fault. Lastly, thank you very much to our attendant for your warm hospitality. We would love to stay again.

We stayed for one night to celebrate my girlfriend’s birthday. All the staff were always smiling, and their service was polite and attentive, so we had a very comfortable and enjoyable time. Upon arrival, we were shown to a private room next to the lobby, where we enjoyed some tea and sweets while choosing yukata. The lobby also had books and a souvenir shop. On the rooftop terrace there was a footbath, and we could truly relax while looking out over Lake Ashi and the surrounding mountains. We didn’t use them this time, but there was also a table tennis room (paid) and a kids’ room. The view from the open-air bath in our Room was amazing—I ended up soaking three times: on the first evening, at night, and again after breakfast on day two (haha). It seems they can also adjust the set temperature of the open-air bath upon request. In addition to the shower next to the open-air bath, there was also an indoor bathroom in the Room. I was happy that the hair dryer in the Room was ReFa. We had both dinner and breakfast during our stay. Both meals were served in the same private room we were shown to upon arrival. Dinner started at 18:00, and breakfast could be chosen between 8:30 or 9:00—great for someone like me who isn’t good at waking up early. Dinner included dishes such as salt-crusted grilled spiny lobster as well as lava-stone grilling of Kanagawa beef and Ashigara beef, which made it really fun. Both dinner and breakfast were truly excellent, and my girlfriend was very satisfied. The large public bath wasn’t very big, but it wasn’t crowded at all—we were able to bathe almost privately most of the time. The water was milky/opaque (nigoriyu), and my skin felt pleasantly soft afterward. I’ve been to Hakone several times, but it’s rare to find an Accommodation this good. We would definitely love to stay again. Thank you very much!

Among the dinner and breakfast buffets, the salad vegetables, Jersey milk, and desserts such as milk pudding were especially delicious. I was disappointed that I couldn’t try everything. In the lobby, a wood-burning stove was lit even in summer, and the crackling sound was very soothing. Although I didn’t try it myself, families with children were roasting marshmallows on skewers over the stove. It was a relaxing one-night, two-day stay for both body and mind.

This was my second stay in Yonezawa City, and I chose this property with high expectations for the meals and the baths. The room was spacious, quiet, clean, and very comfortable. The meals met my expectations—I really enjoyed the Yonezawa beef sukiyaki. The baths use natural hot spring water: a hotter indoor bath and a milder open-air bath. They aren’t flashy, but the water felt wonderfully soft. After reading the legend of Ono no Komachi, I could see why—it’s truly excellent hot spring water.

I stayed here again for the first time in 15 years. When staying in Kuju, this Accommodation is definitely the right choice. I was satisfied with everything—the views, the open-air bath, the service, and the meals. One small thing: the faucet at the Room sink was a bit too short and slightly inconvenient to use (haha). I made wonderful memories.

This Hotel made our stay in Shiretoko even more special. This time, we were kindly upgraded to a better Room, and we were truly moved by the unexpected thoughtfulness. The guest Room was spacious and comfortable, with a calm atmosphere that let us fully enjoy our time away. What left the strongest impression was the large public bath. It was roomy and very clean, and soaking at a relaxed pace was the perfect way to ease away the day’s fatigue. All of the staff were consistently kind, attentive, and professional while maintaining just the right sense of distance, which allowed us to feel at ease throughout our stay. The entire Accommodation had a serene ambiance, and we felt it enriched our time in Shiretoko even more. This is a Hotel we would definitely like to return to when we visit Shiretoko again. Thank you very much for a wonderful stay.

My spouse and I have stayed here several times, and this time we stayed together with our adult children. They were delighted and really enjoyed their stay. Thank you to the Hotel’s head chef and the staff members who remembered us for your warm hospitality. We would love to stay again if we have the opportunity.

During Silver Week, we planned a trip with Lake Shikotsu on the first day and Sapporo on the second. We rented a car at New Chitose Airport on day one and enjoyed Hokkaido to the fullest on a driving tour. We were very satisfied with the all-inclusive stay at Lake Shikotsu Tsuruga Besso Ao no Za—the staff’s hospitality, the meals, and the in-room open-air bath were all excellent. Next time, we plan to stay at Lake Shikotsu Tsuruga Besso Ao no Za for both nights and do day-trip drives to Sapporo, Tomakomai, and other areas. Thank you again.

This Accommodation is located near a ski resort, and the building feels a bit dated. There was still a faint scent of old tatami in the room, but we didn’t encounter any stink bugs that sometimes appear at mountain lodgings, which was reassuring. The bath is an Onsen with a gentle feel on the skin and a slightly silky texture. I prefer soaking slowly in warm rather than hot water, and the temperature was just right for me. Dinner is served around an irori hearth. There seemed to be a tour-bus group staying that day as well, and the dining area was nearly full. Their menu appeared to be different from ours, but our hearth-grilled dishes were carefully turned at the right time by the attendant, and everything was delicious. This isn’t an Accommodation for those seeking glamour or luxury, but what impressed us most was the very reasonable price. It’s surprisingly affordable for a place listed on IKYU—about the cost of one night at a Business Hotel in Tokyo—and it even includes dinner for two. Considering the cool summer climate and this price point, it was more than satisfying stay.

Surrounded by mountains, this Hotel is quiet and offers a relaxing, unhurried stay. At the front desk, you can borrow items such as soccer balls and badminton equipment. In summer, the indoor pool is also available, making it a comfortable choice for families with children to enjoy with peace of mind. The buffet felt slightly limited in variety, but everything tasted great and I went back for seconds several times. Depending on the season, there are also dishes featuring crab or abalone, giving the impression that guests of all ages can enjoy it. One small point to note is the shop: while there is a wide selection of souvenirs, there are fewer options for snacks and alcohol. You may want to buy those in advance at a convenience store or supermarket on the way. Also, because the building uses centralized air conditioning, there are no individual air conditioners in each Room. If you are sensitive to temperature changes, bringing lighter or warmer clothing may help you stay more comfortable.

I made a Reservation not for myself, but for a family trip for my uncle and other relatives. As they are elderly, we had detailed requests regarding Room assignments and meal arrangements, but you responded quickly and courteously to our emails in advance, and we were very satisfied. My uncle said it was a wonderful Ryokan—the food was delicious, the all-you-can-drink alcohol was great, and being able to have a beer after the bath was the best part. I’m sure our large group caused some inconvenience in various ways, but thank you very much. If I have the chance to return home and travel myself, I would love to stay with you as well.

Thank you for your hospitality the other day. Your attentive service was outstanding, and we were completely satisfied in every way. This is an Accommodation we would love to stay at again. The in-room Onsen was also excellent.

Perhaps because there was availability on a weekday, they upgraded us to a larger Room. We were very satisfied with the open, airy Room and the mountain views from the large windows in our corner Room. The meals were all delicious, with plenty of dishes, and we left completely full. It was our first time trying venison—it was tender and excellent. The bath and the entire property were clean and very pleasant.

I’ve visited Okuhida several times, and among them this Accommodation stands out for its especially delicious cuisine. There are four private Onsen baths, which is wonderful because you can relax without worrying about others. Being able to choose a bath depending on your mood is a real treat for Onsen lovers. The meals always have thoughtful touches, and once again everything was delicious. The only thing to note is the charcoal-grilled Hida beef: depending on how you grill it, it can produce quite a bit of smoke, so a little care is needed. If you’re not careful, the Room can quickly fill with smoke—but that also makes it a memorable dish in its own way. Aside from that, every dish shows creativity in both presentation and flavor, and I enjoy my stay every time I visit. Before I know it, I end up coming back almost every summer. When I want to unwind while enjoying an Onsen and great food, this is the Accommodation I always choose.

We stayed as a family of three. The Onsen was wonderful—smooth and silky, a truly great Onsen. The meals were also excellent. We chose the course with sukiyaki. Everything—sukiyaki, sashimi, tempura, miso-grilled chicken, and more—was carefully prepared and delicious. Breakfast was served in a different dining area filled with morning sunlight, and it was just as tasty. The building was very clean, the Room was spacious and spotless, hot water and cold water were provided, and the futon was very comfortable. Everyone at the Accommodation was kind and attentive, so we had a great time. It’s an Accommodation we would definitely like to stay at again.

We stayed here for our summer vacation, using two Rooms for my daughter’s family (four people), us, and three dogs. Our grandchildren were delighted with the spacious Room, the Onsen, and the delicious meals. Since our two-year-old grandchild can’t eat adult meals yet, the staff kindly served food that seemed suitable, which we really appreciated. We would love to stay again when sightseeing in Nikko.

This is my favorite Hotel, which I visit about twice a year. You can relax and unwind surrounded by nature. At night, if the sky is clear, you can see countless stars from the parking lot. The Onsen also has an open-air bath, and it was wonderfully relaxing. Meals are served buffet-style, and dinner in particular features many local ingredients. I enjoyed freshly prepared roast beef and tempura. The cold noodles were also delicious; I asked where they were sold and stopped by on the way home to buy some. For breakfast, I especially loved the yogurt—when I learned it was from a farm in Iwate, I visited there as well. Although our Room was assigned for us, it was spacious, which was great since we had a lot of luggage this time. Overall, it exceeded my expectations for the price.

As explained in the bathroom guide, the water seems to have an ideal pH, so it feels smooth on the skin with no resistance, and it’s so pleasant you’ll want to stay in forever. I’ve been to many Onsen, and this may have been the most comfortable of all. The meals were extremely satisfying in both portion size and taste. The Hida beef shabu-shabu was especially tender, sweet, and delicious. The steamed abalone was also tender, and mixing the two sauces made it outstanding. Everything else was equally well prepared and thoughtfully crafted. The staff were highly professional, and their smiles were wonderful. As for services, we enjoyed a welcome drink and one complimentary alcoholic drink after dinner in the lounge, which made for a very relaxing time. Next time, I’d love to stay here with my parents!