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As usual, I stayed here with my mother. It was very helpful that we didn’t have to walk much inside the Accommodation, and could use the elevator to get to the large public bath, dining room, and lounge. The interior has a calming feel, and the Room was comfortable to spend time in. The food was delicious; the buffet had a good selection without being overwhelming, and the freshly made tempura was excellent. It wasn’t too large, which made it easy for my mother as well. Since we had a long stay until 1:00 PM, we were truly able to relax. I’d love to visit again.

Not only were the meals and the wonderful Onsen outstanding, but I was also deeply comforted by the staff’s hospitality. Their warm smiles and sincere service reminded me that people can be healed by people. I would love to visit again in winter. The coffee after breakfast was delicious, and I could really feel the proprietress’s attention to detail. It became a memorable trip to Akita. Thank you very much.

I visited Shibu Onsen during the quieter period just after the Obon holidays. It was a very clean Onsen Ryokan, with the Room, amenities, and baths all well maintained. The level of service was just right, and I had a comfortable stay. As for the meals, I thought the adult dishes were good, but I wish there had been more creativity in the children’s meals. They consisted of fried foods such as sausages, frozen chicken, and French fries, and my child hardly ate any of it.

The meals exceeded our expectations. True to the auberge’s name, we were extremely satisfied not only with the flavors but also with the generous portions. For dinner, we enjoyed items such as angel shrimp and steak. For dessert, the chef served each portion at our table. Breakfast was also excellent, with homemade sausage, ham, ketchup, and more. We were also very happy with the homemade jam souvenir. The outdoor bath could be reserved for private use, so we were able to relax at our own pace. The mini jet bath in the Onsen was wonderful as well. In a quiet and spotless Room, we were able to spend a truly relaxing and fulfilling time. We highly recommend this Accommodation.

Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.

I stayed for one night while sightseeing in Otaru. The Hotel has great access to the main street, and there is a convenience store right next door, which was very convenient. Breakfast offered a wide variety of dishes, all delicious—I was almost disappointed that I couldn’t finish everything. Since the Hotel is new, it was clean overall, but it was a bit disappointing to find mold around the Room’s plumbing areas (such as the base of the sink faucet and the corners of the bathtub). That said, the staff were courteous and helpful, and I had a comfortable stay. I would like to stay here again when I visit Otaru.

From check-in to departure, the attentive service was excellent and we were very satisfied. The only drawback was the condition of the access road; we encountered oncoming cars once on arrival and twice on departure, but managed without any issues. If given the opportunity, we would like to stay again.

This was our second stay. Both dinner and breakfast used local ingredients, and we enjoyed them very much. When staying in Yufuin, this is the Accommodation my family always requests. The staff were courteous, our privacy was well maintained, and we were able to relax at a leisurely pace. This Room also had both an indoor bath and an outdoor bath, so whenever we had free time, we soaked in the tub. We’re looking forward to our next visit.

I requested caregiving equipment, and it was installed perfectly, which was a great help. The staff were polite, provided clear explanations, and were very attentive. The Hotel is luxurious, and the guest rooms are beautiful and spotless. There is a wide variety of meals; they look gorgeous and taste great. In any case, it was a wonderful Hotel. I would like to visit again.

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

This was my first stay here, and it exceeded my expectations—it was a wonderful Hotel and I was truly satisfied with my stay. First of all… The Room was very clean and comfortable, so I could relax and take my time. Since spending time at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious, with a wide variety of dishes—more than satisfying. I also enjoyed ingredients unique to Hokkaido, making mealtime another highlight of the trip. Above all, what left the strongest impression was the excellent service from the staff. Everyone greeted me with a smile and provided kind, attentive, warm hospitality, which made my stay very pleasant. The Room, the meals, and the staff were all truly wonderful—this is a Hotel that made me sincerely feel glad I chose it. One of my goals for this trip was simply to stay in Niseko, and including the time spent at the Hotel, it became a great memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you for such a lovely time.

The moment I stepped into the building at check-in, the stylish lobby raised my expectations. The Room we were shown was not only chic with a modern Japanese touch, but also spacious and relaxing. Some Accommodations look great but have cheap furniture; here, you could really feel the quality and attention to detail in the furnishings, which made it even more comfortable. The in-room bath was fed directly from the hot spring source, and the washing area was roomy—there was no need to use the large public bath. I ended up bathing four times in one night. Even details like the hair dryer and shampoo amenities showed thoughtful selection. The meals were excellent, especially dinner. They made great use of local ingredients; every dish was creative, original, and delicious. There aren’t many Accommodations that make me want to return, but this one truly did. The staff were also very pleasant and welcoming.

The local cuisine was excellent—quite different from the typical tempura or branded beef often found at a Ryokan. There was a wide variety of dishes, and the delicate Japanese seasoning was well received even by my elderly mother. We were also impressed by the thickness of the matsutake mushrooms. After dinner, the traditional Japanese house across from the Accommodation was opened as a lounge, where we could enjoy complimentary self-serve wine, snacks, and coffee. We stayed in a detached annex. Although it looked old from the outside, the interior had been renovated in a modern style with low beds and Ryukyu tatami mats, making it very comfortable. The 800-year-old zelkova tree in the garden (as we were told by staff) was magnificent. The Onsen is free-flowing from its natural source. Perhaps because it was a weekday, there was no need for a Reservation for the private baths and no time limit, so my mother and I could relax at our own pace. My brother also tried both baths and said he didn’t encounter any other guests—it felt completely private. The water is clear with no strong characteristics; at 42°C without added water, it seems ideal for long soaks. However, it was disappointing that soap and shampoo are not allowed in the open-air bath attached to the Room—presumably for environmental reasons—so we could only use it briefly. As for service: there were hardly any staff around reception or near the entrance area, and even the lounge across the street was unattended. With limited staff who seemed busy, there were no lengthy explanations of meal courses or stories about this Accommodation unless you asked. When we did ask questions, they responded politely and kindly with no issues in service overall; however, guests who enjoy conversation with staff or more personal hospitality may find it lacking. Our family prefers unobtrusive service where we’re left to ourselves, so this Accommodation suited us very well. We would like to stay again.

The Room was standard and fairly ordinary, but both dinner and breakfast were excellent and a delight to the eyes as well. The sulfur Onsen was exactly what you’d expect from an Onsen, and I thoroughly enjoyed it.

The open-air bath in the Room features 100% milky-white free-flowing natural Onsen water, offering a blissful moment as you soak while taking in mountain views and listening to birdsong. A deep sense of satisfaction—“I’ve come to a real Onsen.” I was able to fully enjoy the source water at my leisure while listening to the gentle murmur of the river. At a secluded mountain hot-spring Accommodation, you might expect simple country cooking, but Hige no Ie serves refined creative cuisine. Each dish brings out the best of local ingredients, with exquisitely balanced seasoning that naturally made me want another drink. The forest scenery seen through the mist was magical. I look forward to visiting again.

Because it is located a little away from Yubatake, we were able to spend a very quiet and relaxing time. The interior has a refined, design-forward atmosphere, yet since the building was originally a cottage and has been renovated, it also feels wonderfully cozy with the warmth and scent of wood. The guest-room bath with free-flowing Onsen water direct from the source was a bit hot at first, but once we got used to it, it felt amazing and allowed us to fully enjoy Kusatsu’s Onsen. After bathing, we felt warmed through to the core and our skin felt pleasantly moisturized. Even the amenities such as lotion were high quality, and we could sense attention to detail throughout. Both dinner and breakfast were truly outstanding, and each dish reflected great care in ingredient selection. The vegetables, shiitake mushrooms, and Joshu beef grilled over a wood fire had an especially fragrant savoriness that left a strong impression. The octopus rice at dinner and the white rice cooked in an earthenware pot at breakfast were also exceptional—perfect with grated yam and bonito flakes. It was a meal where you could really appreciate how delicious the rice itself is. We are not very knowledgeable about wine or sake, but there was an impressive selection, and the well-informed master recommended options tailored to our preferences—making this Accommodation particularly appealing for those who love drinks. Some past Reviews included harsh comments, but after staying ourselves, we could clearly see sincere efforts to improve; it felt like this Accommodation continues to evolve into something even better. Even understatedly put, it was an exceptional stay. We were completely satisfied with everything—the Facility offerings, Onsen baths, cuisine, and hospitality. It was such a wonderful Accommodation that we would absolutely want to stay again when visiting Kusatsu.

I had long wanted to visit this Hotel, but it was a bit far and I rarely had the chance. This time, I was finally able to stay for two nights. The sky was cloudy and looked like it might rain, so I was a little worried about whether we could enjoy the view, but there was no need to worry at all. We were able to take in stunning scenery, and it was well worth the effort to make the trip. The meals and baths were excellent, and all of the staff were very pleasant, making our stay truly comfortable. It is a wonderful Hotel that makes me want to visit again.

Dinner featured an abundance of fresh local ingredients and seasonal Yamagata specialties, and I was impressed until the very last bite. Breakfast was also varied and delicious, leaving me fully satisfied from the morning. The staff who served the meals were attentive with perfect timing and clear explanations, making it a truly luxurious experience. Not only the cuisine, but also the refined atmosphere of this long-established Accommodation, the thoughtful hospitality, and the spacious, open-air bath (Onsen) were all outstanding—everything exceeded my expectations. I felt completely refreshed in both body and mind. Thank you for the wonderful meal; I will definitely return.

Thank you for taking care of our family of four for one night and two days. One of us was delayed due to work and might not have made it in time for dinner. When we informed the staff, they kindly changed our dining Room and made various thoughtful arrangements so that even if we arrived late, we could relax without rushing. We were in a difficult situation, and I was truly moved by your deep hospitality. I asked for their name, but they said, “We all do this together...” To Mr./Ms. K-sawa and all the staff members at the dinner venue, thank you very much for everything. I was deeply impressed. We will come again. Thank you so much!!

From the warm welcome to the heartfelt farewell, every moment was comfortable and truly luxurious. We were completely satisfied with everything—the atmosphere, the Room, the bath, and the meals—but above all, we were deeply impressed by the attentive hospitality and thoughtful care of all the staff, and would love to visit again. I am left-handed, and at dinner on the first day I moved my chopstick rest myself. Then at breakfast the next morning, my chopstick rest had been set for a left-handed guest—I was truly moved...! Thank you so much for noticing even such a small detail.