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We stayed for two nights during Silver Week. From the moment we arrived, the exterior was lovely, and the courtyard looked just like the photos. It was a wonderful, relaxing Hotel. The Room was clean, and the view from the terrace was great. Although we weren’t lucky with the weather, it has good access to sightseeing spots, so it’s a Hotel we’d like to stay at again.

I stayed for one night in the middle of my itinerary, and this was my favorite Hotel of the entire trip. The bar counter and lobby that come into view right after entering the entrance immediately got me excited. The Room was clean and stylish. The washbasin area was the open type with no partition from the Room, which is common in newer Hotels, but it didn’t cause any inconvenience. If anything, it made the Room feel more spacious than its actual square meter size. Although I didn’t use them, it seems they also offer a thoughtful selection of items for loan, which felt very considerate for guests on a Multiple Night Stay. The sofa and bed were comfortable as well, and I enjoyed having dinner in the Room that evening. The Onsen was also more than spacious enough and included an open-air bath. Maybe my timing was lucky, but there were few other guests, so it was extremely relaxing. Breakfast was buffet-style; even with a pleasant level of bustle, there were many attentive staff members who made it a great experience. In particular, having egg dishes cooked to my preference was fantastic (you order by QR code so there’s no line, and they bring it to you). A couple of small disappointments: - Parking (I assume it will be improved in the future, but there wasn’t any specific guidance; since it’s simply gravel ground at the moment, checking in at night was a bit confusing.) - The reception staff at the breakfast venue (I had planned on No Meals Included originally, but I was so impressed by how wonderful this Hotel is—and seeing available seats—I asked if I could join the breakfast buffet last minute. However, whenever I asked about seating or pricing details, I received guidance that strongly emphasized only negative points. It made me wonder if walk-ins aren’t really welcomed. That said, once inside—especially thanks to the excellent male staff member overseeing service—the experience turned out very positive.) I’m not sure what prices are like during peak winter season, but this is a Hotel I definitely want to stop by again whenever I visit Hokkaido.

I love the calm atmosphere of Tateshina Tokyu Hotel and have stayed here several times. Its setting in the forest, the dignified yet unpretentious interiors, and the quiet time you can spend here offer a charm that is hard to find at other hotels. This time was no different, and it reminded me again how much I like this hotel. Also, though it’s a small thing, I really like the toothbrushes in the guest rooms. They’re comfortable to use, and I can feel the hotel’s thoughtfulness even in these details. I hope you will continue with the current ones. On the other hand, precisely because I’ve been coming for many years, there are a few things that disappointed me. The biggest one is that Japanese dinner has been discontinued since this year. On a Multiple Night Stay, we used to enjoy being able to choose “Western tonight, Japanese tomorrow” within the hotel itself. Especially for us—who prefer not to drive once we arrive and instead relax in the forest or inside—the option was very important. French cuisine certainly has its appeal, but having Western meals both nights makes it feel like a slightly different hotel than before. I would be happy if Japanese dinner becomes an option again someday. I was also sorry to hear that the garden pool, long loved by guests, has ended operations starting this year. I understand it was due to aging facilities (Facility), but combined with the end of Japanese dinner options (Facility), it feels as though some of what made Tateshina Tokyu special is gradually disappearing. One more thing I would love to see enhanced is the in-house library collection (Facility). This is such a quiet Hotel where you can relax while looking out at the forest—perfect for reading. The current selection feels lacking not so much in quantity as in curation quality. If there were more books that you’d want to pick up specifically because you came to Tateshina—on Shinshu’s nature and culture, mountains, architecture, travel writing, literature—it would make time spent at this Hotel even richer. I’m not asking for new facilities or services one after another. Rather, I hope you will continue cherishing and preserving what makes this Hotel unique. These comments come from someone who truly likes this Hotel—and I hope to keep visiting for many years to come.

For dinner, we chose the Chinese made-to-order buffet, and every dish was delicious.

This trip was with my mother, who is turning 91. The building felt a bit old, but it was thoroughly cleaned and we had a very comfortable stay. At the dining venue, whenever dishes ran low they were replenished right away, and the staff even came to our table to let us know when refills were available. It was clear that everything was run efficiently with no waste. This is an Accommodation I would like to stay at again.

The Onsen in our Room was spacious, and it was relaxing to see greenery through the window. I also used the large public bath once; it had an open-air bath, ReFa hair dryers, and a drink bar in the changing area, which was a nice touch. We stayed in a dog-friendly Room, and it was very clean with no odor at all, so we were very comfortable. Since we had a Multiple Night Stay, I would have been happy to receive dog treats and water on the second day as well. I also couldn’t find any pet toilet sheets. The Nespresso and Mikado Coffee provided in the Room were much appreciated. Breakfast offered a great variety, and the dishes, juices, and fruit were all delicious. Next time, I’d like to visit when the weather is nice.

All staff were courteous and greeted us with warm smiles. In the spacious lobby, kimono obi sashes were laid over the sofas, creating an elegant Hokuriku atmosphere. The open-air bath was wonderful, with naturally flowing Onsen water, and I could soak while feeling grateful for nature’s gifts. However, horseflies (Orolro) may come at times, so I used the insect spray provided. Extra caution is needed during the hot season from late July onward. On the way to the open-air bath, I was surprised to see Onsen water bubbling up from the wall and flowing down. The large public bath’s hinoki cypress tub was pleasantly lukewarm—so comfortable that I could have stayed in it forever. Being able to enjoy an Onsen that has flowed continuously for 400 years while taking in unchanged natural scenery truly felt like a luxurious moment.

A Room with an open-air bath, great views, and a wonderful atmosphere. We also appreciated being able to enjoy free drinks such as beer. Both dinner and breakfast were satisfying in both quantity and quality. The relaxed dining atmosphere was excellent! The staff’s thoughtful hospitality was also very pleasant.

Although the Hotel is located in the countryside, the staff’s hospitality and the quality of the meals are on par with a three-star hotel.

The property was better maintained and cleaner than I expected from the exterior. The meals were generous, and the rice in particular was delicious. The international staff were well trained, and their friendly service with a smile was very pleasant.

The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are buffet-style, tasty, and with a wide variety of dishes. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel. If possible, I would like the pool hours to be extended a bit longer.

We stayed here during the Obon holidays as a family of three. The bed was comfortable and we slept well. Breakfast was delicious, and it made our trip truly wonderful.

This was my first stay, and I was able to relax and unwind. There were plenty of indoor and outdoor dog runs within the Facility, along with a great selection of amenities and dog treats. They even had photo spots and raincoats, so it was perfectly equipped for traveling with a dog. I chose a Plan that allowed in-Room dining. The French dinner—especially the bouillabaisse packed with seafood—was delicious. Breakfast bread was also excellent. Since I was traveling solo, I used the bath in my Room, but the bath amenities were great as well, including POLA shampoo and skincare items such as lotion. The staff were kind and treated my dog warmly too. I would love to stay again.

About five years ago, I stayed at your Hotel on a tour arranged by a travel agency and was deeply impressed, so I returned for personal reasons. This time, on an independent trip by private car, I was once again amazed by the magnificent building that suddenly appears along the cliffside.\nDespite the rainy season, we had a clear view over the Tsugaru Strait, and to our delight the hydrangeas were in full bloom.\nThe Onsen was also excellent. The cuisine truly reflected local Tsugaru flavors; everything was delicious, and in particular the specially ordered large abalone grilled on a ceramic plate was outstanding.\nThank you very much for your hospitality.

We stayed here to celebrate my spouse and me turning 70. The Room with an open-air bath was spacious, and we were able to relax comfortably. The Onsen water quality in the large public bath was excellent. We could choose different temperatures depending on the area, and we were very satisfied. The meals were also very delicious. It became a memorable celebration. We would like to visit again.

We stayed as a family of three. It was an Accommodation with about 10 Rooms, where we could spend a very relaxing time. Depending on the time of day, the Onsen felt like it was reserved for private use. It was great to be able to choose from six types of shampoo. The food was also very delicious.

I made a reservation at a hotel along the mountain stream to enjoy the onsen and buffet-style meals. The outdoor bath by the stream was excellent, especially "Shingen's Hidden Onsen," which offered a great view of the stream. The next morning, the outdoor baths switched betwe

Herbal medicinal teas before and after meals are also a nice touch. At dinner, you can drink as much as you like of your preferred beverages, including alcohol, and every dish was truly delicious. Although we stayed on a weekday, they kindly served us the weekend-only sashimi as well, which we enjoyed with fresh wasabi! The baths were crowded, so we couldn’t relax as much as we’d hoped, but overall we were satisfied. However, it was disappointing that the futon in the Japanese-style room was quite thin.

This was our second stay in a Club Room, and just like last time, both the Room and the lounge were very comfortable, making it an enjoyable trip. We would love to stay again on our next trip to Hokkaido. It was also great that we could check in smoothly using the QR code sent in advance.

Since we started traveling as a family, we often visit Kinugawa and Nasu, and we always stay at Hotel New Shiobara. This time was also Hotel New Shiobara. Since becoming premium, it has become even more comfortable. Above all, our children really love this hotel. The buffet meals, the baths, and the overall atmosphere inside the Hotel are all excellent. The newly opened lounge is also great. We plan to stay here again whenever we visit Nasu. Thank you as always.