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I had heard great things about the food, and I was really looking forward to it—it truly impressed me. I enjoyed kiritanpo in an individual hot pot. There were also game dishes, all prepared deliciously. It was my first time in a while to have hatahata. I stayed for two nights and never got tired of the meals; I enjoyed them throughout. The staff were efficient and left a very positive impression.

I stayed in the Moon Room on a solo trip. Due to various circumstances, I made a Reservation after 5:00 PM on the day of arrival, and with the same-day discount it was a great deal. Since my expected arrival time was set for 10:00 PM, the Accommodation contacted me, and their warm and kind response raised my expectations. I arrived just before the welcome drink service ended. Soaking in the iconic footbath, I enjoyed sparkling wine poured generously. The Room was more than spacious enough for one person, and although I initially thought the Onsen on the terrace might be small from the photos, it was also plenty for one. It’s a circulated bath from Kiga Onsen, but for someone like me who prefers hotter water, it was just right—and it warmed me up so much that I started sweating. The door from the Room to the terrace is accordion-style, so after daybreak I left it fully open all morning—it felt wonderful. The open-air bath at the large public bath uses free-flowing spring water from Owakudani. As someone who likes Kusatsu and Manza, I felt the sulfur scent was mild, but I still really enjoyed the milky-white water. However, it was unpleasant to have long hairs and fallen leaves cling to my body. In addition to the powder corner in the large public bath area, there is also a separate powder room with a ReFa hair dryer, a Panasonic hair iron, and a Panasonic facial steamer. Since I had been considering buying them anyway, it was great to be able to try them out. (For reference, the hair dryers in the large public bath were Dyson.) There were many negative Reviews online so I felt nervous until actually staying here, but it turned out to be a very satisfying stay. I’m also interested in one of their higher-category detached Rooms (annex), so I’d love to visit again.

After the Obon holidays, we stayed for a Multiple Night Stay of two nights starting on August 17. We found this Hotel at the last minute the day before and were really lucky to get a Reservation. We didn’t have high expectations, but both the Shirakaba Lake area and this Hotel were very lively with many guests. We had heard it was an older building, but it didn’t feel that way much. It was well maintained, our Room had no unpleasant odors, and the toilet had a washlet, which was great. The large public bath was quite spacious, and there was also an open-air bath (the water was a bit hot). Meals were buffet-style for both breakfast and dinner, so we could choose what we liked. Guests who enjoy alcohol were happy with the 90-minute all-you-can-drink option. The dining hall could accommodate many people and had a warm atmosphere. For summer vacation season, the price for two nights was reasonable and we were very satisfied and able to relax. We would like to stay again.

Last week, I stayed at this Ryokan with a friend and had a wonderful night. The Onsen is excellent, and our Room was equipped with Onsen water and a wooden bathtub, which made for a very relaxing experience. I also truly appreciated how quickly the staff called me when I left something behind, allowing me to retrieve it safely. Please note that the bus service in front of the Ryokan stops running at 3:00 PM.

During Silver Week, we made a Reservation for two Rooms with our daughter and son-in-law and stayed for two nights. Without meals included, we weren’t tied to set times and could relax. There was a good selection of frozen foods, so we had no trouble with meals. The weather wasn’t great, but the kids enjoyed table tennis and the Onsen pool, while we enjoyed the large public bath and the massage chairs. The Yogibo room? was more comfortable than expected—I fell asleep without realizing it. The Hotel itself was fine, but there’s nothing around it—absolutely nothing. Just forest after forest, so a car is essential.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

Since it is right in front of Echigo-Yuzawa Station, getting around was easy with almost no travel needed. I was able to use the foot bath and enjoy cake at the cafe as well. I chose a plan with breakfast only, without dinner. Breakfast felt a little less satisfying than before. Overall, I was satisfied. I booked a Room with an open-air bath and was able to use it many times.

The exclusive all-you-can-drink lounge for Stays guests and the service allowing you to take desserts and drinks to your Room after dinner were much appreciated. Dinner was well thought out, with a perfect balance between the course and semi-buffet, and the tuna sushi was delicious, leading me to have seconds multiple times. The effort put into various services throughout the Facility was evident, making the experience very pleasant. The Onsen was not too hot, just right for me, allowing me to enjoy long soaks multiple times.

A unique accommodation where you can enjoy a campfire. The Tenger Stay offers an extraordinary experience, perfect for escaping the ordinary. We recommend renting traditional Mongolian attire for an added touch. The meals exceeded expectations and were very delicious. At night, you can enjoy a short horsehead fiddle performance (about 30 minutes). The bath is a large public bath, and the Onsen's quality left the skin feeling moisturized. Basic skincare products from Sekkisei are available here. Please note that there is no toilet in the room, and it requires a short walk, which might be inconvenient for those who need frequent access. However, hygiene was not an issue. Sandals are provided in the Ger, so there's no need to wear shoes inside. The staff were all very friendly and provided excellent hospitality. I would love to visit again in a different season.

Thank you very much for your kind hospitality. Although you kindly drove us to Araya-Shinmachi Station on our departure, the Hanawa Line was suspended due to the early-morning earthquake, and we didn’t know what to do. You even came back to pick us up at the station and took us to the highway bus stop—it was truly a great help. We are deeply grateful to all of your staff. We were disappointed that Gin-no-Yu was closed, but we were able to fully enjoy the rare hot spring water and were very satisfied. Thank you again for everything.

This was my second stay in a Japanese-style Room. The walls between rooms seemed thin, but it was very quiet and comfortable, perhaps because there were no guests in the neighboring Room. I would like to stay here again.

I made an Accommodation Reservation to visit the permanent exhibitions of the Echigo-Tsumari Art Triennale. I chose this place because I thought it would surely be fully booked around the time of next year’s event, and I wanted to stay here before then. On the way there, I used the Shuttle Service bus. Since it’s quite a distance from the station to the Accommodation, using it was definitely the right choice. After arriving, I was able to relax with a welcome drink and sweets while enjoying the view outside, and spent a very peaceful time. The bath is small, but soaking while watching the sky darken and looking out over the forest was wonderful. Dinner featured shabu-shabu as the main dish. The rice was delicious in a way that really reminded me this is Niigata, and there was also a great selection of sake and wine. I enjoyed my meal while taking in the slowly fading scenery. It seemed like all of the other guests staying there looked happy as well. The items provided in my Room were minimal—nothing unnecessary—and I actually appreciated that. (I forgot to bring makeup remover, but they had Sekkisei amenities, which really helped! I use it regularly too, so that made me even happier.) One request: I would have liked a small step stool near the washer & dryer area. Since I’m not very tall, I couldn’t reach far enough into the dryer. Breakfast looked and tasted exactly like what you’d call “a Japanese breakfast,” and I was very satisfied. Thank you very much.

I stayed with my husband and 4-year-old son as a family of three in August. The exterior feels a bit old, but the room and the hotel were clean, and the food, service, and onsen were excellent. We had a very comfortable stay with our son. This is definitely a hotel we want to stay at again!

The Onsen water quality, the spacious and open feel, and being able to bathe as a couple made it the best Onsen I’ve ever visited. I enjoyed how the atmosphere changed in the morning, evening, and at night. You buy a bathing garment at the shop and wear it in the bath. It may be a bit short for tall women, so you might want to bring your own. Since we stayed two nights, we went to the Prince Hotel buffet on the second night. The food selection wasn’t very different—just crab and a few additional items, with more variety overall. The Hotel Facility is old and not particularly luxurious, but it’s not expensive, and above all the Onsen is excellent, so I was satisfied.

I traveled by train, and the walk from the station was not far, so I was able to get there without any trouble. The staff were kind after I arrived at the Hotel, and they even spoke to me at the shoe storage area, which was very helpful. They clearly explained everything about staying in the Accommodation and about meals as well, which made it easy to understand. The meals exceeded my expectations, and I was very satisfied. I would like to stay again if I have the opportunity.

We stayed this time as a family of four. We first discovered this Accommodation when we stayed here on a tour more than 10 years ago. Since then, we have returned many times for motorcycle touring and family trips. It is also in a great location for visiting the nearby Ainu Kotan and local handicraft shops. The delicious meals—and above all, the Onsen—everything deserves top marks. We will definitely be back again.

I stayed for one night with my elderly parents. The Onsen was, of course, wonderful—we stayed warm right up until bedtime. We were also able to bathe in the Onsen at affiliated Hotels and in the public baths, so we could truly enjoy Naruko’s famous hot springs. It was absolutely fantastic. At the buffet dining venue, my elderly father has back problems, so carrying a tray and serving himself while standing between other guests in line seemed like it would be a challenge. However, there were carts to place trays on, which allowed him to serve himself without bothering others and move around comfortably. We also loved the wide variety of options and the fun of choosing from them—my father was very happy as well. One disappointing point is that it likely depends on how many guests there are that day, but quite a few dishes—including desserts—were marked as “available until gone.” In the latter half of service, even if portions were smaller on smaller trays or plates, I hope the same selection as at opening time could be kept available. We would like to stay again as a family with my father.

The Facility was clean, the meals were delicious, and the attentive little touches in service made it a truly wonderful experience. The price was so reasonable that I almost felt bad about it. Since the Onsen is sulfur-based, you may want to remove rings and other jewelry. I understand you were affected by the 2024 heavy rain disaster, and I’m wishing you all the best.

In conclusion, this Accommodation offered outstanding value for money! I had made separate one-night Reservations for different Rooms, but when availability opened up, I was able to stay in the same Room for two nights. I chose the Deluxe Japanese-style Room, and upgrading was definitely the right decision. The first thing I did after arriving was head straight to the Onsen. The water quality was incredible—silky and pleasantly smooth—and it genuinely felt like it left my skin refreshed. The washing area is spacious, and the indoor bath is more than large enough. The open-air bath is a bit smaller, but the water was so clean and soothing that it didn’t matter at all. I would happily come back just for this Onsen. The meals were also excellent. Although it’s a buffet, it wasn’t the typical “hotel buffet” with mass-produced dishes. Instead, each item felt carefully prepared. There aren’t countless options, but both the taste and quality were more than satisfying. I stayed for a Multiple Night Stay of two nights, and the initial plated dish (separate from the buffet) featured different ingredients on each day—both were delicious. Some buffet items also changed on day two, so I never felt bored even with dinner twice in a row. The wood-fired pizza was especially good—I ended up eating too much on both days. Honestly, if you ate this dinner every day you’d definitely gain weight (in a good way). It was nothing like an ordinary hotel buffet that simply reheats frozen food. Breakfast was just as good. The view from the Room was amazing as well, which made me even happier that I chose the Deluxe Japanese-style Room. By luck I was on the top floor (5th floor), with a full view of Happo-One Ski Resort—including the ski jump—so it felt fantastic. I honestly think this Accommodation has one of the best vantage points in the area in terms of seeing over the entire resort and how close it feels to the mountains. Switching to two nights in this Deluxe Japanese-style Room was absolutely worth it. If you’re unsure which side to choose, I highly recommend a ski-resort-facing Room. The Accommodation itself may be somewhat older, but there wasn’t a single place where it felt old (or dirty). If anything, it feels very clean throughout. Even my window had been thoroughly cleaned, so I could enjoy their proud ski-resort view through spotless glass. All staff members were kind and welcoming with genuine smiles, which made my stay even better. I would absolutely like to stay here again.

An Accommodation on the shores of Lake Chuzenji in Oku-Nikko. We stayed here as a base for trekking routes to Kotoku Marsh, Yudaki Falls, and Ryuzu Falls. From the drink service in the lobby onward, it is a very relaxing Accommodation. We were also very satisfied with the Onsen and the meals.