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I stayed with my Chi-poo. The Room was clean, and it was great to have a private open-air bath. It would have been perfect if we could dine in the restaurant together with our dog. The on-site dog run is covered with wood chips, which is a thoughtful, dog-friendly touch. The staff were pleasant, and it was a wonderful Accommodation. At check-out, we also received a discount voucher for our next stay, which makes it easy to return.

This was the finest Hotel I have ever stayed at. The room, the private open-air bath, the hospitality, the meals, and the service were all exceptional. I was able to relax and enjoy a truly unhurried stay. Unfortunately, my partner felt a bit unwell, so we could only enjoy the meals with our eyes, which was very disappointing. That’s why we definitely want to come back for a retry. Thank you very much for such a wonderful time.

The rooms were very well cleaned, and the meals were made with great care for the ingredients, so we felt at ease. This is a Hotel we want to visit again and again. The staff were friendly and kind, and we were able to truly relax. Thank you very much.

As I was traveling without a car, easy access from the station was essential. The deciding factors for my stay at this Hotel were the shuttle bus service and the excellent Reviews of the Onsen. My Room was on a high floor with a great view, and I was truly impressed by the scenery from the window! The free-flowing natural hot spring water was also wonderful. Dinner was kaiseki plus a half buffet, and they kindly accommodated changes for ingredients I can’t eat. I honestly didn’t expect much from the Sansa Odori show, but it was thoughtfully put together—and I ended up completely captivated. It was fantastic. I even bought a Sansa Odori tenugui towel in town... One disappointing point: I don’t think the steam sauna was turned on. Please check!

The male front desk staff member was wonderful, and it made me very happy. When I asked a question, he responded with far more flexibility than I expected, which truly impressed me. Thank you very much. He also listened to my conversation with my parents and kindly informed us of the bus schedule without us even having to ask—his thoughtful attention was very pleasant. Thank you for taking care of us during our stay. Dinner was served at a fast pace, so it felt a bit rushed. Since we had the earliest time slot and other guests were coming in afterward, I understand it couldn’t be helped.

We stayed here to celebrate my father’s 88th birthday. Only my parents stayed overnight; after I escorted them to their Room, I left. The proprietress remembered that it was for his 88th birthday and arranged a surprise celebration with the staff. Both my father and mother were truly delighted, and I’m told it became a wonderful memory—thank you very much. This is a lovely Ryokan with exceptional hospitality.

Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

The luxury of having an open-air bath in the Room. I found myself soaking again and again—at night, in the middle of the night, and in the morning. The meals were beautifully presented and more than plentiful, and I also enjoyed a variety of local sake. And there was the coolness unique to the highlands. In every way, it was a wonderful trip where I truly felt relaxed and unhurried. Thank you very much.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

I visited with my daughter, and from start to finish we were able to relax and enjoy a comfortable, unhurried stay. The Room was clean and simple yet well equipped with everything we needed, and the private open-air bath in the Room—available as many times as we liked at any hour—was truly soothing. The meals were excellent, especially the rice, and we enjoyed hearty dinners and breakfasts. We were also allowed to bring our own alcohol, so we brought a local wine; glasses were kindly provided, and it seemed other guests also brought their own drinks and enjoyed them in their own way. The proprietress’s hospitality was thoughtful without being overbearing—she checked in at just the right moments with a gentle word—and the pleasant atmosphere throughout made this a wonderful Accommodation that I’d love to visit again next time with my husband.

A Hotel perched on a sheer cliff. I was a little anxious until I arrived. Considering the rain, wind, and snow in that setting, maintaining the building’s exterior must be very costly, yet the rates are reasonable. The Room furnishings may be old, but they are high quality and well maintained, making it very comfortable. Because of the cliffside location, the view from the Room is outstanding. The in-room bath is spacious and also offers an amazing view. Best of all, you can fully open the sliding window for a wonderful sense of openness—even watching seagulls dive right in front of you. In addition, both dinner and breakfast were excellent French cuisine, and the staff service was attentive; everything left me completely satisfied. Dining while watching the sunset was a special, unforgettable experience. I also think it’s a great system that you can choose souvenirs via the TV’s online service—it lets you take your time deciding during your stay. I could really feel what this Hotel values in its hospitality, and it made for an extremely satisfying trip. In an age when “good” often simply comes with paying more, I was truly delighted with this level of hospitality at this price!

I stay here when I’m on business in Aomori. The free ramen at night was perfect for a light bite. The ice cream after relaxing in the large public bath was especially enjoyable. The omelet at breakfast the next morning was also delicious. I’d like to stay here again.

I stayed here to visit Hakodate Racecourse. I stayed last year as well and it was so good that I came back again. Among the major Hotels in Yunokawa Onsen, this one seems to be the closest to the racecourse. It’s about a 15-minute walk, and there’s also a streetcar, so it’s convenient for getting into the city. There are also a convenience store, COOP supermarket, and a drugstore nearby. In any case, there are few Rooms, so it never feels crowded. The large public bath is also quiet. The property is connected to Takubokutei, so you can use Takubokutei’s large public bath and shop as well. (Guests staying at Takubokutei cannot use Kaikyo no Kaze.) The Room is simply spacious. Even the standard type feels very comfortable. This time I chose a Room with a private bath, and the bath in this Room was excellent—spacious with great water quality. Having two sinks was also convenient. Even the tissue box was full-size like at home. The only disappointing point was that both the Room window and even the bathroom window were dirty, so I couldn’t clearly enjoy the view through them. Since I was on a high floor, cleaning the windows may be difficult, but I had been looking forward to “a panoramic view of Tsugaru Strait,” so it fell slightly short of expectations. This time I booked a Plan with dinner and breakfast included, and both meals were truly excellent. There were plenty of Hokkaido ingredients with lots of variety on the menu, plus several kinds of desserts—I ate so much that I didn’t need lunch. Meal times were scheduled in advance as well, so there was no crowding. Next year I’d like to stay here with my daughter—the three of us together. Also starting next year my son is scheduled to be transferred to Sapporo, so I’d like to recommend it to him too.

We stayed here for a mother-and-daughters trip (three of us) to celebrate my mother’s 90th birthday. We were also impressed that three beds were set up side by side. All the in-Room meals were delicious, and we enjoyed the dishes inspired by Mt. Fuji throughout—beautiful to look at as well. We could even see Mt. Fuji from the open-air bath in our Room, and we had a truly luxurious time. They also gave my mother a gift for her 90th birthday, which deeply moved us. My mother was thrilled, and it became a wonderful, unforgettable celebration.

The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.

This was my first stay here. We stayed in a Japanese-Western style Room in the Sasara building, which had been renovated and was very clean. The staff member assisting us was a foreigner, so some explanations of the meals were a little hard to understand, but it was clear they had studied well. Every dish was delicious. By chance, it was the first day of the Gero Onsen Festival, and I was moved to be able to watch the fireworks while soaking in the open-air bath at night. We were able to relax and enjoy our time.

I finally made it to Kinosaki Onsen, a place I had been wanting to visit for a long time. The public bath hopping, the crab kaiseki dinner, and the charming streets were all wonderful. Above all, the warm hospitality from the staff made this a truly relaxing and comforting trip. Thank you very much. I would love to visit again when it’s snowing.

I stayed for two nights. The ocean view from the panoramic bath on the third floor was amazing. The Onsen was also great.

Thank you for your hospitality the other day. Your attentive service was outstanding, and we were completely satisfied in every way. This is an Accommodation we would love to stay at again. The in-room Onsen was also excellent.

This was our second stay, as we stayed here last year as well. We loved the all-you-can-eat crab, so we came back again this year!! All the other food was also delicious, and I ended up having plenty of salmon roe even more than crab! The bath was wonderfully quiet when we went in early. I’m sure we’ll be back again next year.