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The in-room refrigerator was fridge-only, but I had a small item that I really needed to freeze, and the staff kindly helped me. Even after checkout, they were happy to store my luggage until my departure time, which was a big help. I also appreciated the complimentary coffee service in the lobby. I’d definitely stay again!

I stayed here for my mother's birthday. The Room's interior and furniture were classic and elegant, creating a calm and graceful atmosphere. (My mother loved it so much that she said she wanted to live in this Room forever.) The greenery of the adjacent Okuma Garden was beaut

Great value for money with smooth check-in. Check-out takes just a few seconds. Perfect for business use.

I always appreciate APA Hotel. No matter which location I stay at, the consistent quality gives me peace of mind.

Despite being in a prime location right in the heart of Minato Mirai, we were able to stay at the very affordable rate of 33,148 yen for 2 guests for 2 nights with breakfast included. We were given a Room with a wonderful view, and since it was our honeymoon, it became a great memory. Thank you very much.

The amenities, Hotel facilities, and the good environment were all impeccable. I will use it again. Thank you very much. The cleaning was thorough, and I was able to spend comfortably. The amenities, Hotel facilities, and the good environment were all impeccable. I will

I’ve stayed at several APA Hotels & Resorts, and I’m impressed every time by how wonderful the service is. The VOD includes recent movies (this time they already had the second part of *Wicked*!), the large public bath is spacious, clean, and relaxing, and the breakfast is luxurious and truly delicious. The Room is compact at 14 m², but because the bathroom area is efficiently designed, it feels more spacious than expected. Considering the reasonable price, I’m grateful for such a high level of service. Breakfast while enjoying the open view from the 40th floor was one of the best experiences I’ve ever had. The grilled fish was thick and perfectly tender, and even the broth served with their “beauty tofu” was delicious. There were so many great options—seafood rice bowls, clam ramen, smoked salmon, and more—that it was hard to choose, and it made me happy from the very start of the day. They also cleared plates promptly, which made everything feel comfortable. I had a wonderful stay. Thank you very much.

In Tokyo, I like APA Hotel with large public baths, so I always look for and use APA Hotels. This time, due to work reasons, I stayed at the closest APA Hotel to my destination. Compared to other APA Hotels, the facility features, large public bath, and customer service were

The Facility and amenities were better than those of similar hotels. The front desk staff, while working hard to assist many inbound guests, also provided me with excellent service, including luggage storage and courteous assistance. However, there was one disappointing point: when I called at night to ask about room cleaning and towel replacement during a Multiple Night Stay, there was no response at first when the phone was answered. When I spoke to ask my question, I received an unfriendly reply, which left me wondering what was going on.

Close to Ningyocho Station and within walking distance to Suitengu Shrine, the location was very convenient. Since it was just for accommodation, good subway access was all I needed. This time, I looked for a hotel near Tokyo Station as I participated in the Tokyo Marathon. The route from Suitengumae Station to Otemachi Station and then Tokyo Station was convenient, as well as from Ningyocho Station to Higashi-Ginza Station on foot and then Ginza Station to Tokyo Station. To reach the starting point at Shinjuku Station, I could take the Tokyo Metro from either Ginza or Tokyo Stations.

The location is excellent. The staff were friendly, approachable, and maintained a comfortable level of interaction, making the stay pleasant. The twin room was spacious enough with a refrigerator provided, and having a convenience store nearby was very convenient. The pub

The front desk staff were kind and made me feel at ease. The Hotel was clean, and the Room was also spotless and beautiful. The bed was very comfortable, so I slept well. Breakfast offered a wide variety of delicious options, and I felt it was a great-value Hotel.

I had to go to Tokyo for an errand, and when I checked to see if there were any events that day, it turned out to be the famous Sumida River Fireworks Festival. Since I’d always wanted to see it at least once, I made a Reservation at this Hotel in Ryogoku. Without knowing anything beforehand, I arrived to find that the street in front of the Hotel was part of a one-way detour route toward Kuramae Bridge, a great spot for viewing the fireworks—so by simply following the flow of people, I ended up being able to watch them. It felt like a lucky break. The Hotel even handed out uchiwa fans to guests heading to the festival, which was a thoughtful touch. As for the Facility itself, there’s a convenience store on the second floor, which is very handy. The large public bath in the basement also looked appealing and I really wanted to try it, but I was so exhausted that I used the bath in my Room instead—so unfortunately I didn’t get to use it this time. An excellent Hotel for the price. I’d definitely like to stay again.

Stayed for work in August 2026 for four nights. The Room was a bit small, but it felt more spacious than the one in Hamamatsucho—I even wished I had stayed here the whole time instead of moving to Hamamatsucho. I was very satisfied with both the complimentary drinks and alcohol service. With restaurants and a supermarket nearby, and located in a residential area, it was very convenient. I would consider staying again on my next business trip.

I stayed here to attend a live show at Tokyo Garden Theater. It’s not far from the nearest stations on the Rinkai Line or the private Yurikamome Line, and it’s right next to Ariake Garden, with an Onsen, theaters, and shopping. You can even get there from the Hotel without an umbrella on rainy days. I’ve never stayed at such a convenient Hotel before. The Hotel was also very clean, and the seafood rice bowl at breakfast is something you rarely find elsewhere. The staff were always smiling, and I’d definitely like to stay here again for my next concert. Tokyo Disneyland is also within about 30 minutes, which is great for families who want to split up and do different things.

The large public bath was great, and the crowding updates were very helpful. Breakfast offered a wide variety, and I could enjoy it at a relaxed pace. There were many gelato flavors, which was fun. The bed was spacious, so I could rest comfortably. Check-out and other procedures were simple and easy.

I’ve stayed here several times during the peak of the summer holidays, and each time I was tired of the long check-in lines. This time, the check-in start time had been moved earlier, and it felt like the waiting time was significantly shorter. That alone was a huge help since I was already exhausted. Given the location and overlapping events, I really appreciate being able to check in smoothly even with so many guests. I understand there are a lot of guests, but could something be done about the breakfast buffet? Even after going to the venue, trays—along with glasses, spoons, etc.—and even food refills couldn’t keep up. The staff were running around nonstop, so I can imagine how hard they were working, but it seems like there simply isn’t enough manpower. I honestly felt sorry for staff members who were being individually confronted by guests with complaints. On top of that, from 8:30 a.m. it became “Reservation priority,” a rule we weren’t told about at check-in, leaving many people waiting. And although breakfast is supposed to be served until 10:00 a.m., starting cleanup around 9:30 a.m. doesn’t seem right. I hope you will reconsider the balance between the number of guests and the capacity of the venue.

It was clean and comfortable, and I had a pleasant stay. Thank you.

The staff, cleanliness, and location were all excellent.\nThank you very much.

It’s really close to the station and very convenient. At night, the lights make it even easier to find. The Room was quiet and comfortable. Having space under the bed to store a suitcase is a great idea. It was my first time staying in this type of Room. The Room temperature was just right, and both the amenities and the Facility were excellent. I also had breakfast—there was a wide variety of options, it was very satisfying, and delicious. I’d love to stay again if I have the chance. Thank you very much.