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Thank you very much for your help. I’m glad I stayed at such a clean and wonderful Hotel. Because of the great location, I felt that using public transportation was the best option. Parking nearby is expensive, so I will keep that in mind next time.

There is a convenience store right downstairs, which is very convenient. When I asked questions about things I didn’t understand, they answered politely. The Room was also very clean, and I was able to relax. If I have something to do nearby again, I would definitely like to stay here again.

Amenities were available at the front desk for guests to take what they needed. Perhaps depending on the check-in time, the front desk staff started offering welcome snacks such as chocolate and nuts. I really appreciated their thoughtfulness.

It was surprisingly easy to get here from the station. There were plenty of dining options nearby, which was great. I’d like to stay here again.

With Halloween decorations everywhere due to the season, and beautiful fresh flowers in front of the reception, it was truly delightful. The lounge exclusively for guests also had outdoor terrace seating where we could enjoy the pleasant breeze from the harbor in both morning and

I made a Reservation for a single Room and arrived about 30 minutes before check-in on the day, but the front desk staff told me the Room was ready, so I was able to check in right away and head up to my Room. Their service was excellent. When I entered, I was surprised to find a spacious twin Room. Since I had originally booked a single Room, I really appreciated being able to relax in such a roomy space. The Room, bathroom, and toilet were all very clean. I would definitely like to stay here again.

The location is excellent. The staff were friendly, approachable, and maintained a comfortable level of interaction, making the stay pleasant. The twin room was spacious enough with a refrigerator provided, and having a convenience store nearby was very convenient. The pub

The in-room dinner was very delicious. The broth of the clam and mushroom hot pot was exquisite, and the gratin of pear was a wonderful meal. Thank you for the birthday message card with a beautifully hand-drawn picture and text. This was my second stay, and I will use it again.

We stayed here on a trip that also celebrated a family occasion. Everything was wonderful—the Onsen, the spacious Room, the view, and the staff’s service. The building and Rooms have a sense of history, but everything was thoroughly cleaned, so we felt comfortable staying there. The food was delicious, and the presentation was beautiful as well. The portions were very generous, so I think even men will feel completely full. Women can probably finish it too if they try hard. At dinner, we ordered an upgrade to a parfait with Daiginjo pudding (I believe it was 1,000 yen), but we were already full before it arrived and ate it anyway, so we couldn’t really enjoy the taste—something I regret. I would have been happy if it had less whipped cream and cost around 500 yen. All of the staff were very kind, and there were also international staff in the restaurant, so it seems like a safe choice for travelers from overseas as well—I highly recommend this place. Everyone greeted us with smiles, which made us very happy. We made wonderful memories with my mother! We would love to stay again—thank you very much!

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

We were able to relax in the Room, and the view from the window was great. We could also check how busy the restaurant was for breakfast on our phone, so we felt comfortable going. We will visit again.

Omicho Market is so close it feels like it’s next door, and major sights such as Kenrokuen Garden and Higashi Chaya District are also within walking distance. There’s a convenience store nearby as well—an excellent location. The Hotel Room was clean and comfortable, with the toilet and shower Room separated. The large public bath and open-air bath on the top floor were also wonderful. If I go to Kanazawa again, I’ll definitely stay here again. I was extremely satisfied with this Hotel.

Conveniently located near the station with a convenience store on the ground floor. Check-in and check-out were automated, making everything efficient and very convenient. The bathroom and toilet were separate and clean, which made the stay comfortable. This time I didn’t have meals due to a tight schedule, but if I have the chance next time, I’d like to try the breakfast buffet that everyone says is delicious.

Breakfast was delicious in every aspect, and I finished everything on my plate. You can feel the effort of the chef. The staff were efficient, and the timing of serving dishes was perfect. It’s an accommodation I’d love to visit again! One small suggestion: it would be great i

I think both the Room and the Hotel were thoroughly cleaned; everything was very spotless. Perhaps because my Room was on the top floor, the view was wonderful, and I found myself looking outside again and again. The layout also felt spacious—there was plenty of room even with my suitcase opened on the floor, and I really appreciated having a table-and-chair set as well. The only downside was the shower curtain. Whether it was too short or not wide enough, the floor ended up getting wet all three times (and I’m usually careful when showering). From another perspective, though, the service from an experienced female front desk staff member was excellent. She kindly responded to my request for “a place within a 15-minute walk where I can drink quietly alone and enjoy good tuna,” and explained how to get there in a very thoughtful way. Thanks to her, I got there without getting lost—and it turned out to be the best tuna I’ve ever had. I was also able to relax and take my time. A Hotel with staff who provide such attentive service will surely help younger employees grow as well (sorry if that sounds presumptuous). It’s also a big plus that there is a restaurant, a 24-hour convenience store, and a bakery on the first floor of the building where the Hotel is located. All in all, I had a very pleasant stay.

The Room was more than spacious enough and felt very clean. I was especially surprised that the shower and bathtub were in separate areas. It was extremely relaxing. I would like to stay again next time.

I chose this Hotel to see a musical at EX Theater Ariake and because it has parking. EX Theater Ariake is in the next building across the road, about a 3-minute walk away, so it was very convenient. I arrived slightly before the check-in time, but they still accommodated me. I stayed in a Standard Double Room. The Room size is about what you would expect from a Business Hotel, but the bathroom was not a unit bath, so it felt more spacious. Considering this is Tokyo, I think the value for money is reasonable. However, I think there is room for improvement in how seating is assigned at breakfast. As a senior couple, we wanted to enjoy breakfast in as quiet an area as possible, but we were seated in a section with several families with small children. The children could not sit still and kept standing up from their seats. It would be better to seat such families together in one area so they can eat comfortably without worrying about others, while couples, senior couples, and business travelers could be seated in a separate area farther away. The breakfast selection itself was excellent.

The Room is compact, but it is sufficient for a solo stay. At check-in, a female staff member came over right away and explained everything. Another female staff member also answered my questions politely. Both of them provided excellent service. As expected from APA Hotel. I also like APA Hotel’s high bed. I did not use the Onsen, so I rated it 1.

Thank you very much for accommodating our same-day early check-in—it was a great help.

I stayed for the first time. The room was spacious, and the Heavenly Bed was comfortable, allowing me to relax greatly. Although the number of food items and types of alcohol during the afternoon and cocktail time at the Executive Lounge was limited, the taste was delicious and s