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Thank you for your thoughtful care. This time, I used the 1F restaurant “P72” for lunch for the first time. I was very satisfied with the comfortable atmosphere and service, and with dishes that were a delight to both the eyes and the palate. Breakfast was as outstanding as ever.

This is my fourth visit. Thank you to all the Kahala Resort staff who always warmly welcome us with a "Welcome back" at the entrance. I use it once a year to heal the fatigue of daily life. This time, we used it to celebrate our wedding anniversary and our son's birthday, a

I used it with my mother during the New Year. We were very satisfied with the cleanliness of the Room and the bathroom with a washing area (including a shower). My mother, who usually has something to say about the comfort of the bed, seemed very satisfied with the comfort of th

What made me happiest was that all the staff were truly kind. I think we caused a lot of trouble, but they helped us many times. Thank you very much! I also enjoyed the beer and snacks I had in the evening. It was a Hotel that made me want to use it again! I deducted one star

Their courteous service truly impressed me, and I was moved that we could stay at such a lovely Hotel. Breakfast was a half-buffet style, and freshly made items such as omelets, pancakes, and French toast were brought to our table, so we could relax and enjoy everything at our ow

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

A Hotel nestled in a serene cityscape, offering a respite from the summer heat and urban noise. Upon check-in, I was delighted to receive an unexpected birthday present in my Room. The Water Suite was beautifully designed, incredibly comfortable, and provided a truly extraord

The sweets, alcohol, and cuisine were all of excellent quality and very satisfying. Breakfast was a delightful experience with dishes that highlighted the quality of each ingredient, leaving me completely full. I also enjoyed using the pool and sauna until check-out. I was very p

It was an exhausting all-nighter, but the heartfelt breakfast refreshed me. The Saikyo miso dressing and Shogoin turnip dressing were delicious, and I appreciated the unique offerings like herring soba and cheese fondue, which changed slightly every day. The bed-making staff gree

First, I was amazed by the extensive selection of champagne and wine. In addition to Taittinger champagne, there was another type available, as well as rosé and white sparkling wines. The red wine selection included options like Lagrange's second label, New Zealand's Osawa Sauvig

Enjoyed the stunning night view from both the bath and bed, as well as the thoughtful breakfast and relaxing time in the lounge. The breakfast starting with sparkling wine was delightful, featuring three different egg dishes over three days and freshly baked bread each time. On N

Above all, we were truly touched by the thoughtful care of all the staff. Thank you very much. We are sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and met such wonderful staff. We hope to cherish this connection for years to come. Thank you again.

In my room, there were welcome chocolates, cookies, fruits, and even a birthday plate—such thoughtful gestures moved me! They always surprise me with something special each time I visit; even without surprises, their exceptional hospitality never fails to impress me. The relax

Upgraded from Deluxe to Suite with the IKYU Diamond Member benefits. The Room was well-appointed and clean, and the staff were all lively and wonderful. Used the voucher for room service to enjoy a bavette steak, which was also very satisfying in portion. Additionally, rece