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In summary, this Hotel made me want to visit Okinawa again just to stay here. The staff's hospitality was exceptional, and the Room's atmosphere, spaciousness, and comfort were excellent. The floating breakfast in the pool was stylish and became a wonderful memory. Morning yo

The bathroom was also very comfortable; it was great being able to stretch out in the bathtub. Everything truly was wonderful from start to finish. We would absolutely love to stay again. Thank you sincerely for all your help even before our stay by answering our questions—tha

Above all, we were truly touched by the thoughtful care of all the staff. Thank you very much. We are sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and met such wonderful staff. We hope to cherish this connection for years to come. Thank you again.

One of the highlights of the club lounge is that champagne is served—it really lifts your mood. The tea-time sweets and fruit were also high quality, so I was very satisfied. At cocktail time, items are brought to you by staff on a single plate. For dinner we chose Japanese cui

This was my third stay, and it was just as comfortable as before. The comfort of the Room, the relaxing atmosphere in the lounge, and the hospitality of the front desk staff were all excellent. I thoroughly enjoyed my time in Chatan, Okinawa. The Hotel is conveniently located wit

We visited all four during tea time and cocktail time. To reach each lounge, we walked through the beautifully maintained hotel garden illuminated by bamboo lanterns at night—a truly stunning sight. Each lounge offered a unique experience with different themes such as Japanes

All staff were always smiling, and their kind, attentive hospitality made our stay truly enjoyable. The view from the infinity pool is breathtaking—you’ll forget you’re even in Japan. The thalasso pool has shade, so it provides relief even under the midsummer sun. The ocean view,

Although our stay did not include meals (room-only accommodation), we spent tea time through breakfast entirely within Club Lounge "UMIKAJI." Thanks largely due-to-this convenience factor; most champagne beers snacks brought along ended up being carried back home unused! This tr

This time's Junior Suite was incredibly spacious and stress-free. The interior design, dining experience, and staff hospitality were all exceptional. Even when I stay at other accommodations, I always find myself coming back to Pier 8! (laughs) Looking forward to visiting a

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

The staff's hospitality was impeccable and left a good impression. The lounge was also very spacious, truly maintaining a space for adults to enjoy a relaxing stay. The Italian restaurant for breakfast had a wonderful space and excellent interior design. I apologize if this sound

The Okinawa soba had a great flavor as well. For dessert, we enjoyed sata andagi mixed with vanilla ice cream and crushed nuts, beautifully presented at the live kitchen—completely satisfying! Breakfast tacos were also outstanding. Staying in Monterey to enjoy the meals is someth

On our first night’s stay, we dined out at a steakhouse below the Hotel; on our second night’s dinner at the Hotel restaurant featured delicious Agu pork that was truly delightful. The breakfast offerings like Eggs Benedict and French toast were also exceptional! The weather wa

The number of dishes could be adjusted, so even my light-eating wife finished everything. The sommelier's stories were delightful, making it a fun and quick meal. Our room was a corner Room with a king bed, offering ultimate relaxation. My wife was also satisfied and expressed he

During Obon, our family of 7 stayed in 4 twin Rooms on the 21st and 22nd floors of the Club Floor with lounge access. The staff at the lobby greeted us warmly, and check-in at the lounge on the 20th floor was smooth, accompanied by champagne and non-alcoholic drinks. Afternoo

The Room was slightly compact but was a very cozy space. At the executive lounge on the top floor with a great view, I enjoyed a relaxing tea time and breakfast buffet, truly experiencing "The art of time" - a beautiful time. Thank you very much. I will definitely visit aga

The hospitality of the Hotel staff is excellent. The bell staff greeted us with a smile before we even reached the front desk. The front desk staff handled both check-in and check-out with care. The club lounge staff were also very courteous, and we were satisfied with both the f

We received exceptional hospitality during our stay. Coincidentally, a couple of friends recommended by my sister also stayed at the same Property on the same day and seemed to really enjoy the club lounge, saying they would come back again. They were particularly satisfied w