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Although it is a bit far from the stairs, we were kindly driven to the Onsen town by car. With only 10 rooms, each room is thoughtfully designed with excellent interiors, amenities, and comfort. The courtyard is beautiful with lit torches, and the lobby offers a relaxing atmosphe

The staff’s attentiveness and service were outstanding. The shochu service at the campfire area after dinner was excellent, and the older staff member’s thoughtful care really stood out. The next morning as well, they guided us on our route and looked after the children—everyth

The private open-air bath in the room was amazing, and I used it many times, haha. Above all, the food was incredibly delicious, and they even prepared a complimentary birthday plate for me, making it the best trip to Hakone. Thank you very much. Next time, I would like to

The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, which made us feel very comfortable.

making for a truly wonderful stay! The large public bath on the top floor is compact but clean, with an amazing ocean view! The sauna was also great. Exploring baths at affiliated accommodations via glass boat was enjoyable as well. This is an accommodation I definitely w

The interior has been renovated and was beautifully clean. The Onsen offered natural hot spring water, and the meals featured local ingredients such as carp, Shinshu salmon, and Shinshu soba noodles. The staff provided warm and attentive service, making everything a wonderful mem

Above all, the free-flowing Onsen bath in my Room was exceptional; I enjoyed soaking many times during my stay, and thanks to that my skin felt moisturized and smooth as well—I truly experienced just how wonderful an Onsen can be. The footbath was also extremely comfortable, allo

I fully enjoyed my favorite Onsen. The water feels light at first, but afterward my skin was smooth and moisturized. The meals were beautiful—both the tableware and the dishes. Gentle flavors; grilled items, simmered dishes—everything was delicious! Breakfast was perfect as well

The semi-open-air bath was also very comfortable. It was a perfect Room with nothing to complain about. The meals were all satisfying, including local specialties. I’m also grateful for the warm hospitality from all the staff. That said, summer is indeed hot. It’s become a place

The consecutive heatwave had left me exhausted, but my stay at Hanashin allowed me to fully rejuvenate both my body and mind. I was also delighted to be able to stay with my beloved dog. The staff were incredibly kind, the food was absolutely delicious, and the open-air bath wa

This was my first experience staying in a room with an open-air bath—and I’ve now discovered how wonderful it is! Of course, it’s thanks to how exceptional this accommodation is! We chose this stay as a reward for all our hard work—and it exceeded expectations by providing compl

The Onsen was also kept clean, and we were able to relax in both the open-air bath and the stone sauna. Additionally, there were various skincare options available, which was helpful. The breakfast was carefully prepared and very delicious, leaving us satisfied. The staff at

The staff's courteous service and smiles were very nice!! Dinner and breakfast were incredibly delicious and perfect! As a memento, we had a two-shot taken with the hotel's camera, and the next day it was neatly framed, which made my boyfriend very happy! I would love to

The baths were also great. The in-Room bath was nice, but the large public bath was wonderful as well. Being able to enjoy clear water early in the morning while listening to birdsong was exceptional. The towels were comfortable too. At an Accommodation of this level, I imagine s

The Room had karaoke, a table tennis table, and an open-air bath (with a TV), and the kids were thrilled. We could use the karaoke anytime, enjoyed playing table tennis, and they went in the bath again and again. Meals were served in the Room, so we could eat without worrying abo

After the rain stopped, I enjoyed a wonderful view from the open-air bath in my Room and was very satisfied. All the staff were kind and very pleasant. The food was the best I have had among all Itoen Hotels I have stayed at so far. Thank you very much. I would definitely lik

It was the ultimate relaxing experience. Enjoyed the autumn leaves from the open-air bath in the indoor hot spring, admired the exquisite furnishings throughout the accommodation, stayed in a stylish modern Japanese-style room, and savored simple yet heartfelt meals. Above all,

This was my first stay, and I was impressed by the warm hospitality of everyone, from the guide upon arrival, the staff serving the meals, to the café staff in the lobby, all with smiles. The view from the room and the bath was excellent, and the meals, especially the seafood and

Both the private bath and large public bath were spacious and relaxing. The open-air bath attached to the room was at an ideal temperature, and I used it multiple times. The meals were kaiseki-style using seasonal ingredients; every dish was delicious with just the right porti

We stayed here for our wedding anniversary. The Accommodation had a wonderful atmosphere, the meals were delicious, and all the staff were kind—everything was truly perfect. The semi-open-air bath in our Room was especially relaxing, and we used it five times during our stay. Our