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The meals were excellent in both quality and quantity, leaving almost nothing to be dissatisfied about. The room was spacious yet impeccably clean, and the open-air Onsen had been renovated—there are too many good things to list! One small point: while our plan allowed check

The accommodation provided plenty of baby amenities, making it almost unnecessary to bring anything, and it was very baby-friendly. It was our first trip with a child, and we were extremely satisfied! The staff were kind and attentive, and all the meals were incredibly deliciou

The morning open-air bath felt amazing as well—highly recommended. Breakfast was healthy too; each dish was delicious and made us feel happy from the start of the day. Above all else, the hospitality from everyone—including our attendant—was outstanding. Everyone was kind and f

This was our first stay as a couple. The room, bath, and service were all excellent—truly a perfect Ryokan with no complaints. We had high expectations for dinner after hearing that Giants players praised the buffet last year, and it exceeded them. Every dish, including desserts

We enjoyed both dinner and breakfast in our Room, allowing us to spend a very relaxing time. The meals unique to Hakone were very delicious. The open-air bath was also very clean with a wonderful view. Since it was a private open-air bath, we could take our time and it became a v

Fuji from the English garden and the open-air bath was spectacular. The hot water was also very nice. The Room was spacious and comfortable, and from 2 PM to 9 PM, welcome drinks were available, allowing me to enjoy tea and coffee in the Room. The location was convenient, just

They liked the hotel so much that they keep talking about wanting to go back to the hotel with the pool. Thank you very much. The room, the open-air bath in the room, the pool, the private bath, and the meals were all wonderful, and it was a hotel we truly want to visit agai

The room, meals, and service were very satisfying at the hotel. We stayed at a hotel with an open-air bath in a separate building, and the staff was courteous, with plenty of towels prepared for us. The Italian course was also wonderful, with excellent hospitality, and all th

In this nearly perfect property experience, I thought it would be nice if there were stronger hairdryers in the large public bath area. Also when stepping out to use our room's open-air bath after my husband had used L'Occitane body soap which didn't rinse off well enough due to

The staff, the facilities, the Room, the amenities, the air conditioning, everything was wonderful. One night is not enough! I wanted to stay more! It's a must to include the all-you-can-eat option! Everything from the water to everything else was delicious, the best. I wan

This is an Accommodation where you are warmly welcomed with “Welcome back.” I’ve been visiting about 2–3 times a year for the past decade. Thanks to the wonderful hospitality of the staff, every stay is truly soothing and restorative. The Moor Onsen in the Room, combined with a h

I stayed at an onsen property for the first time in a while. There were several baths, and I enjoyed various themed baths such as family baths and large public baths (rock bath, Kura no Yu, etc.). This time, I booked this property with the aim of enjoying fugu cuisine, and I was

This is a very relaxing Property with tatami throughout. The staff, including the landlady and the young landlady, are very kind and it is a refreshing experience. The meals are also very delicious, and I end up gaining weight every time, haha. I always feel that three days i

The open-air bath is set in the garden, and we enjoyed it while gazing at the starry sky. The meals featured an abundance of local seafood, beautifully presented with great attention to the tableware, making the experience feel especially satisfying. Above all, we were impressed

If I had to point out a downside, it would be that there were quite a few insects in the changing room of the large public bath, likely coming from the open-air bath—though this might be somewhat unavoidable due to the season. It would be great if measures like installing insect-

This time, during the fresh green season, I was able to spend a truly refreshing and peaceful time. The meals were exquisite for both dinner and breakfast, leaving me completely satisfied. The generous portion of Hida beef was also surprising. The rice was incredibly delicious

We were given a Room with an open-air bath, and we were able to enjoy the Onsen many times, leaving us feeling completely refreshed. Both breakfast and dinner were delicious, and we were very satisfied. The spacious garden was in hydrangea and rose season, and we enjoyed a lo