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We stayed to celebrate a birthday. The Shuttle Service between the nearest station and the Hotel for both arrival and departure was extremely helpful, and we truly appreciated the driver’s hospitality. We were very satisfied with the Room and the private bath, the meals were delicious, and all of the staff were warm and welcoming, allowing us to relax at ease. We would love to visit again in a different season. Thank you very much.

This was my third stay. I visited twice before in May, and this time I came for the first time in autumn. Last time I was deeply moved, thinking, “What an incredible Accommodation,” and on this visit that feeling only grew stronger. A sense of unhurried calm and quiet fills the entire property. The Japanese paintings and seasonal tea flowers displayed along the corridors are beautiful, and tasteful touches can be felt everywhere. The Room is spacious and impeccably clean, and even the furnishings reflect the owner’s refined aesthetic and excellent taste. I was especially captivated by the small sewing kit, letter box, and other thoughtfully placed items—each one quietly charming. Rather than emphasizing luxury outright, I believe this Accommodation’s greatest appeal lies in how much care is devoted to every detail. I originally found this place while looking for an Accommodation where I could truly enjoy the cuisine, but even among similarly priced culinary Ryokan featured on IKYU.com, the food here feels a level—or two—above. Not only are the dishes crafted around seasonal ingredients; everything is outstanding: the choice of tableware, presentation, and even the dashi in each soup bowl. There is no end to what I could write—every single dish moved me. The staff member who introduced each course (perhaps the young proprietress) was also wonderful. It wasn’t just an explanation of what we were eating; it naturally stirred our imagination, anticipation, and appetite even before we began. This too felt like hospitality unique to Toryukan. This time as well, I traveled with my elderly parents. Each trip with them carries a quiet thought that it may be our last together someday, so we cherish every moment we can share. We were truly grateful for how warmly all of your staff treated us—it remains deeply in my heart. Thanks to you all, we once again spent a wonderful time together as a family and created unforgettable memories. I feel Toryukan is not simply an Accommodation where you stay overnight to rest—it is a place that lets you savor time itself as it flows there. Beautiful surroundings, exceptional cuisine, a quiet and comfortable atmosphere, warm hospitality. We would love to return again to enjoy each season’s beauty—and its cuisine. Thank you very much again for everything. We are sincerely grateful for the wonderful time and memories you gave us.

There are large TVs in both the bedroom and the living room, and my mother was thrilled to be able to watch the Asian Games!! We were truly impressed by how thoughtfully everything was arranged—down to the TV placement and easy-to-use amenities—as if our movements had been anticipated in advance. After a 4-hour journey, staying at this Accommodation made all our fatigue disappear! Breakfast was also amazing—they cooked tamagoyaki fresh on the spot, and it was incredibly delicious. The bath was great too, so we slept soundly that night. We’ll be back.

I had stayed at Kinkonko several times before, and after it became Regina Resort, we chose to stay again—especially as it coincided with our younger child’s birthday. It was an even better stay than I imagined; the time spent with our dog felt truly special. Just as rumored, the consistently dog-first hospitality warmed our hearts throughout the trip. From the moment we arrived, the staff welcomed us with smiles and greeted us by name, and our dog immediately relaxed. The Room and shared spaces were exceptionally well stocked with amenities for dogs, and their thoughtful attention to detail really stood out. A surprise that made us especially happy During our stay, I casually mentioned in conversation that our dog’s birthday was coming up—and to my surprise, they quickly prepared a birthday cake as a special treat. I was amazed by such a wonderful gesture, and having the staff celebrate together with us filled my heart. Seeing our dog happily enjoying the cake became an unforgettable memory. Surrounded by Yufuin’s beautiful nature, this is truly a dream-like Accommodation where both dogs and owners can relax without any hesitation. It was an outstanding Accommodation that I would wholeheartedly recommend for important anniversaries or creating special memories with your dog. We definitely want to come back again! We have stayed at many pet-friendly Accommodations before, but Regina Resort Yufuin was the most satisfying in every way. Next time, we hope to stay in “Kakoi,” the new annex.

We stopped by during a drive trip to Mt. Aso. We traveled with our 1-year-old child, and we really appreciated the thoughtful consideration for meals. The food was delicious, and the open-air bath was excellent. We would love to visit again if we have the opportunity.

Over the past few years, this Accommodation has become a place our family wants to visit at least once a year, and both kids and adults are always completely satisfied. This summer vacation we weren’t planning a trip to the Izu area, so we thought a summer stay might not be possible—but when we learned about the summer vacation discount offer, we knew we had to go and made a last-minute Reservation. With prices rising everywhere, we truly appreciate this thoughtful gesture from the Facility. As always, every staff member—from arrival to departure—shows wonderful hospitality that makes for a genuinely relaxing stay. The Facility is also very clean. The summer vacation pop-up stalls were unexpectedly enjoyed more by the adults than the kids; it was fun seeing everyone feel like children again. It was disappointing that we couldn’t play tennis due to construction on the tennis courts, but there were so many enjoyable activities that we barely had enough time. We also love the surrounding satoyama countryside nature, so next time we’d like to stay in spring.

The bath was very relaxing, and breakfast service was smooth with a good selection.

Everything was outstanding!! Nothing to complain about!! We will definitely stay again!! On the way home, we were already discussing when to make our next Reservation. The food in particular was truly delicious and wonderful.

It was an extremely satisfying trip. The service was refined, courteous, and pleasantly discreet. In particular, the veteran staff member with sommelier credentials made superb selections of sake and wine, which made our meals and conversations all the more enjoyable. The plaster walls in the room created a comfortable atmosphere that felt truly soothing. We would love to return again. Thank you very much.

We were very satisfied with both the Facility and the meals. In particular, we were truly impressed by the wonderful thoughtfulness of all the staff—those at the front desk, those who served our meals, those who saw us off at the entrance, and those who kept the property clean. Thanks to you, it was a wonderful trip and we are very grateful. Thank you very much.

I have stayed here many times. Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.

The view from the room’s large, open windows is breathtaking. You can even see the leaves just beginning to turn, and it’s a scene you could watch forever. Dinner was served by the window as well, and we enjoyed it at dusk with the chorus of autumn insects as background music. The dishes featured mainly local ingredients, and everything was delicious—you could really tell each item had been carefully prepared with time and care. The abalone at dinner and the octopus at breakfast were simmered to a perfect tenderness, and the seafood in particular—soft-shelled turtle soup, sweet shrimp, blackthroat seaperch (nodoguro), and more—was outstanding. The sake paired with the meal was an exceptional selection that you likely rarely come across, and it matched perfectly all the way through to the final dish of beef simmered with Japanese peppercorns; we thoroughly enjoyed that pairing as well. The hot spring was also wonderfully comfortable—at just the right temperature that you can stay in for ages. It rained unfortunately the next day, but while waiting for the shuttle bus we heard a chorus of frogs from somewhere (they really do sing in unison!), which was soothing too. We’ll be back again.

During our 2-night, 3-day stay, we were able to truly relax both body and mind. Since we live in Saitama and this is Kagoshima, we can’t visit often, but we would definitely love to return. From the warm welcome to the delicious dinner… the treats of shochu and fireworks… I’m still thinking about how best to describe how wonderful it all was. The food was never flashy; instead, it was carefully prepared using freshly harvested vegetables and local fish and meat, and it felt as if I was becoming healthier from the inside out. Simply delicious! You can also feel the attention given to the tableware and presentation. The hot spring water… without a doubt, it was outstanding. We also felt completely at ease in our Room. Above all, we could sense kindness and care in every detail. The message written on a beautiful leaf, and the rice balls and rolled omelet you gave us to take when going out or returning—both were heartwarming and delicious. Thank you very much. Your warm hospitality—while maintaining just the right distance for each guest—was excellent in every way. This Accommodation reminded us of a gentle kindness that daily busyness had made us forget. Lastly… we hope that adorable pair of chickens stays healthy for a long time. Thank you for such wonderful memories. We would love to visit again for sure.

The riverside open-air bath was closed, but we used the outdoor Onsen reached by going down 300 steps. The staircase is so narrow that only one person can pass at a time. We were told it’s open until 11:00 p.m., but we were worried about our footing at night, so we went in the evening and again in the morning. While soaking, we enjoyed the river’s flow and the mountains, listening to the sound of the water. The stairs were tough, but I truly felt glad we came. The semi-open-air bath down about 20 steps was also wonderful, with a clear view of the mountains right in front of you. The temperature was perfect for me. I didn’t expect much from the indoor bath, but it had large windows and felt very pleasant; there was a jacuzzi, a reclining bath, and a hotter pool where we could relax comfortably. Everyone at the Accommodation was very kind and welcoming. Dinner came in many small dishes. The beef and the meatballs in the hot pot were delicious. Even simple items like the beef sauce, hot-pot broth, and pickles were all excellent. The portions were just right for us as a couple. I think you need to be fairly fit to visit an outdoor Onsen that requires going down 300 steps—but I’m really glad we did. This isn’t about the Accommodation itself, but both the bus driver from Nasushiobara Station and the person at Shiobara Onsen Terminal who explained a map of Shiobara Onsen were incredibly friendly, which made our memories of this trip even better. Thank you very much!

The amenities, service, cleanliness, atmosphere, meals, and attentiveness—everything was perfect. We had a truly comfortable stay. If I had to mention one thing, it would be that I wish there were a few more non-alcoholic options on the menu. This has become one of the places we’d love to return to.

This was our first stay with my husband, a friend, and two dogs. The Room was spacious, and although it rained both nights, we were able to relax and take it easy. The dog run was covered with wood chips, so our dogs’ paws didn’t get muddy. Having a free-flowing hot spring bath in each villa was very appealing, and my Onsen-loving husband took many baths and was very satisfied. This time we chose the No Meals Included plan, but we bought cheese and bread from the shops introduced in the in-room guide for this Accommodation, and everything was delicious. We’ve been talking about staying for three nights next time. We’re looking forward to staying again. Thank you very much for your hospitality.

Although it is a Business Hotel in style, the Onsen was excellent, and the breakfast in particular was more luxurious and delicious than expected. For dinner, we used a voucher provided at the front desk and went to a robatayaki restaurant. With restaurants nearby and enjoyable night views, it was a comfortable Hotel to stay in.

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

This hotel is located along the Kinugawa River. We stayed here on a family trip. The private open-air bath was wonderful, and we were able to truly relax. There were maple trees, so I enjoyed imagining how beautiful it must be during the autumn foliage season! We also used the large public bath, and the views and sounds of the river made for an outstanding setting. You can use it even late at night during your stay, so if you have plans, you can enjoy the baths without worrying about operating hours. Both dinner and breakfast are served in a private dining room, so I highly recommend it for anyone looking to unwind and recover from everyday fatigue!! The staff were very kind as well. We would love to stay again—thank you very much!

Not only were the meals and the wonderful Onsen outstanding, but I was also deeply comforted by the staff’s hospitality. Their warm smiles and sincere service reminded me that people can be healed by people. I would love to visit again in winter. The coffee after breakfast was delicious, and I could really feel the proprietress’s attention to detail. It became a memorable trip to Akita. Thank you very much.