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We stayed for 2 nights and 3 days. Overall, it was comfortable. The bath on the 7th floor had a fairly lukewarm tub, which was great because soaking in it after the hotter tub let us enjoy a longer time without overheating. On the other hand, the bath on the 1st floor has only four washing stations. While there are multiple tubs, most are so small that they barely fit one or two people, so I wouldn’t really recommend it unless you visit on a quiet day or specifically want to try several small baths. Meals (both breakfast and dinner) changed between the first and second night, so even with a Multiple Night Stay we didn’t get bored. You can enjoy many different dishes in small portions, and there’s also a special, creative feel to them. Everything was tasty, but not so impressive that it’s worth setting your expectations too high. The fish dishes were average; the meat dishes were very good. It was also nice that you can order Fukushima sake and other drinks for an additional fee. All staff were warm and welcoming. The Room was clean and spacious, and the bed was comfortable. We could see nature through large windows, and the amenities/Facility were well equipped: a large desk with a sturdy chair, a powerful hair dryer, a full-length mirror (stand mirror), tea and coffee, etc. However, it was disappointing that the desk drawer hit the chair armrests making it hard to pull up close to the desk, and that the light on the stand mirror had dead batteries. Since we stayed during Obon season there were many families with children, so it may not suit those looking for a quiet adults-only atmosphere. Also, since it said “no cleaning unless requested” for Multiple Night Stay guests we didn’t ask for anything—but staff still entered our Room to replace amenities without warning us first. This part of their guidance is unclear. There are hardly any shops nearby such as convenience stores, so it’s not ideal if you plan to sightsee only in the immediate area. It seems better suited either for going out toward the station area or for relaxing at this Accommodation. We didn’t use it ourselves, but they also appear to offer a free Shuttle Service bus to another affiliated Onsen.

Last time, the step inside the Room made it difficult to get to the open-air bath, so this time I made a Reservation for a barrier-free Room. The Room was clean, and of course the hot spring water felt wonderful. There was water provided in the Room, in the electric kettle, and even in the coffee maker—I've rarely stayed anywhere that thoughtful, and it made me very happy. The wooden decorative framework in the Room was also lovely. I’m not usually a fan of yukata, but the fabric was soft and comfortable to wear. There were cushion-style chairs in the Room; however, when sitting on them, neither I (with bad legs) nor my husband (whose legs and lower back have become a bit weak) could use them comfortably. We wished there were at least two standard dining-style chairs like those in the restaurant area—it was disappointing. If you could replace just two of the four seats with regular chairs, it would be greatly appreciated by elderly guests. The meals were delicious, and all staff were polite and hospitable. Thank you very much for taking care of us.

The building isn’t very new. Some areas of the floor feel a bit soft, so please watch your step. I ended up checking in late and called to let them know my expected arrival time, and they kindly waited in front of the Ryokan to welcome me. The dining staff were also courteous, and the food was delicious. The Onsen operates on a rotating schedule, but it’s open 24 hours, so you can enjoy it multiple times. The hallways are quite winding, so it’s easy to lose your sense of direction. The rates are reasonable as well, so I’d like to stay again next time—hopefully without being late—and relax at a slower pace.

Everyone at the Ryokan was very courteous, which was wonderful. As it was in season, I really enjoyed tasting plenty of matsutake mushrooms and other varieties. Dinner was a bit early, but it made the evening feel longer, which I liked. It also happened to coincide with the once-a-year festival, so I felt lucky. The hinoki cypress bath in the Room was also great. We stayed in the Pine Room, and for two people it felt very spacious. I had seen Reviews about shower issues, but on the first day hot water came after running it for about five minutes, and on the second day it worked smoothly right away. Water pressure was not a problem. There are a few stairs up to the Pine Room, so if you’re not comfortable with stairs, I think choosing a lower-floor Room would be better. I didn’t make it to the bar at night, but I caught a glimpse of it and it had an amazing atmosphere. It may be cold when moving around in winter, but I think that adds to its charm. I’d love to stay here again when I visit Matsumoto City. Thank you!

We had a thoroughly satisfying stay in every aspect—the Room, open-air bath, outdoor sauna, meals, and hospitality. The Room has high ceilings and feels like an extraordinary space with great attention to detail. Plenty of towels and drinks are provided, making the sauna and open-air bath very comfortable. At dinner, we enjoyed the meal in a magical atmosphere while receiving careful explanations of the ingredients; not only was everything delicious, but we could also feel the local pride, reminding us again how many great foods Mie Prefecture has to offer. Breakfast was a Japanese set meal in a separate building, and after the meal they kindly prepared coffee for us to take back to the Room. It was a wonderful Accommodation with impeccable service—we would love to return next time and try a different Room.

I stayed for 3 nights and 4 days on a solo travel Plan, combining it with work. The best part was the meals. The sashimi and the Western-style dishes the next day were wonderfully varied, and I was very satisfied. I was also very pleased with the staff’s attentiveness. However, due to my work needs, I preferred a Room with an additional separate space, and I truly appreciated that you kindly accommodated my request by changing it for an additional fee. I think this is a very good Hotel. I will stay again. Thank you.

I was very satisfied with the meal selection and timing, as well as the attentive service from the staff during meals. The Room also offered a lovely view of the green mountains, and best of all, it was quiet with no hustle and bustle, so I could truly relax. The bath was a bit far and required walking across floors; since this stay was in summer it was fine, but if I have the chance to stay in winter, I think it would be nice to have a long-sleeved jacket to wear over the yukata. Both dinner and breakfast were light yet satisfying, and every dish was delicious. In the morning there was complimentary coffee, which was perfect for a relaxing moment before departure. I would like to stay again when traveling in Chiba. Thank you very much.

This Accommodation is located near a ski resort, and the building feels a bit dated. There was still a faint scent of old tatami in the room, but we didn’t encounter any stink bugs that sometimes appear at mountain lodgings, which was reassuring. The bath is an Onsen with a gentle feel on the skin and a slightly silky texture. I prefer soaking slowly in warm rather than hot water, and the temperature was just right for me. Dinner is served around an irori hearth. There seemed to be a tour-bus group staying that day as well, and the dining area was nearly full. Their menu appeared to be different from ours, but our hearth-grilled dishes were carefully turned at the right time by the attendant, and everything was delicious. This isn’t an Accommodation for those seeking glamour or luxury, but what impressed us most was the very reasonable price. It’s surprisingly affordable for a place listed on IKYU—about the cost of one night at a Business Hotel in Tokyo—and it even includes dinner for two. Considering the cool summer climate and this price point, it was more than satisfying stay.

The view from the open-air bath is amazing. I was able to relax in the free-flowing Onsen. The meals were very delicious and satisfying. Since each dish is served individually, I could enjoy my meal at a leisurely pace. I was curious about something that looked like a red bridge in the distance from the dining area, but it seems to be part of an airport facility. The Room is spacious and comes with a massage chair and an open-air pot bath, which also made me very satisfied. There are many Reviews saying the building is old, but does that cause any inconvenience? It didn’t bother me at all. The staff were very kind and soothing. Please let me stay again.

We stayed here for our first trip to show appreciation to my parents. Hoping my mother with rheumatoid arthritis could enjoy the Onsen, we chose a Room with a private bath. The food was excellent—especially the broth, which was outstanding, and I ended up drinking all of it with every dish. All of the staff were courteous, and even the cleaning staff stopped to greet us. My mother was very happy as well. We would like to stay here regularly. Thank you very much.

The property has been renovated and feels exceptionally clean. The front desk, guest rooms, and restaurant all offer breathtaking views. If it had an open-air bath, it would be perfect.

This was my third stay. Every year, I travel from Shiga Prefecture to Tottori to visit family graves, and I stay here. I’m always satisfied with the amount of dinner—it’s very filling. Breakfast was also great. Thank you very much. I’d like to stay again. The only disappointing thing this time was that my room wasn’t on the train-view side like the last two times, so I couldn’t watch the trains from the window. That’s about it—the only negative point.

The staff were very friendly, and the Onsen was great with pleasantly salty water. The meals were exactly as shown in the photos—fresh and delicious—and the portions were generous. I would like you to prevent cigarette smoke from the smoking area from drifting over.

We stayed as a family of three. The Onsen was wonderful—smooth and silky, a truly great Onsen. The meals were also excellent. We chose the course with sukiyaki. Everything—sukiyaki, sashimi, tempura, miso-grilled chicken, and more—was carefully prepared and delicious. Breakfast was served in a different dining area filled with morning sunlight, and it was just as tasty. The building was very clean, the Room was spacious and spotless, hot water and cold water were provided, and the futon was very comfortable. Everyone at the Accommodation was kind and attentive, so we had a great time. It’s an Accommodation we would definitely like to stay at again.

This was my second stay. Since it is away from central Nara City, the surroundings are quiet and you can relax. The drinks in the 8th-floor lounge while watching Mt. Unebi at sunset are wonderful. The Room has a unit bath, but I also recommend the spacious public bath nearby. This time, there were dishes from many countries, and everything was delicious. With Asuka and Fujiwara Palace designated as World Heritage sites, I expect more tourists in the future, but this is an Accommodation I would like to stay at again.

We stayed here to celebrate my mother’s 60th birthday and my daughter’s first birthday. We were so happy to receive the gifts and letter!!! The food was delicious, and the staff were kind—this is a truly wonderful Accommodation!

This was my second stay. It is close to the station, and both the Room (and the entire property) were very clean, making for a comfortable stay. The castle was illuminated, and I could see it from the Room the whole time. I will definitely stay again.

As explained in the bathroom guide, the water seems to have an ideal pH, so it feels smooth on the skin with no resistance, and it’s so pleasant you’ll want to stay in forever. I’ve been to many Onsen, and this may have been the most comfortable of all. The meals were extremely satisfying in both portion size and taste. The Hida beef shabu-shabu was especially tender, sweet, and delicious. The steamed abalone was also tender, and mixing the two sauces made it outstanding. Everything else was equally well prepared and thoughtfully crafted. The staff were highly professional, and their smiles were wonderful. As for services, we enjoyed a welcome drink and one complimentary alcoholic drink after dinner in the lounge, which made for a very relaxing time. Next time, I’d love to stay here with my parents!

Despite the inconvenience, you kindly provided Shuttle Service for one member of our family. Thank you as well for preparing such a wonderful Room for us. Both breakfast and dinner were carefully prepared and delicious. Thank you to the proprietress and all the staff for your kindness. We would love to stay again.

I enjoyed soaking in Zao Onsen’s strongly acidic, milky-white water with a distinct sulfur scent—this is what an Onsen should be like. Since it’s an old building, there are countless flaws if you start pointing them out, so I stayed while telling myself that’s just how it is. The staff work hard, but not at a level that truly impresses. The meals featured many local specialties and were good, but the rice—the most important part—was too firm at dinner and far too soft at breakfast. This Accommodation is recommended for those who love Onsen.