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I stayed at the Hotel for the first time in over 30 years—a place my family visited almost every year from my teens through my thirties. While it has retained its classic charm, I could also feel how it has evolved with the times, making for a wonderful experience. As I headed home, I found myself reminiscing about old memories and hoping to create new ones from this year onward. Thank you very much.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

I stayed with my parents and husband—four adults in total. There was a complimentary alcohol service available until 10:00 p.m. (there was even beer in the Room refrigerator!), and the all-inclusive drinks with meals also offered a great selection of alcohol. We could even enjoy sparkling wine at breakfast—wonderful for my father and me, as we both love drinks. Every summer, we stay one night at an Accommodation in Fukushima to coincide with my mother’s visit home, and my father really loved this place, saying, “Let’s stay here again next time—let’s make it our regular.” From the bath to the lobby to the Room, every space had beautiful interiors and a wonderful sense of design. The staff were also warm yet polished in their hospitality. It was our first trip where I treated my parents to a stay, so it became a truly memorable experience for us. Thank you very much.

We stay here every year around this time. The calm atmosphere is unchanged, the food is delicious, and the staff are wonderful as always—we are very satisfied every time. Until now, we have visited as a couple, but this year we came as a family of four with our two children. Our children also had a very fulfilling stay and were extremely happy. We would love to return next year as a family of four.

Our family of four stayed in a room with a private open-air bath, and it was amazing—even putting it mildly. The meals, baths, and views were all excellent. The food was generous and delicious, and at night we enjoyed a sky full of stars. The bath left our skin silky smooth—especially the morning bath, which I highly recommend. This was our first stay, but it’s an Accommodation we definitely want to visit again. Thank you very much.

I was impressed by the unchanged atmosphere and the meals. I would like to stay here again.

We stayed for two nights with three generations, and everyone was thoroughly satisfied—not only with the magnificent views from the lobby and our Room, but also with the wonderful hospitality and delicious meals. The staff’s attentive, warm service and smiles were especially memorable, and we felt a gentle, clear, pleasant atmosphere throughout the Hotel. Shizuoka has many sightseeing spots, including a history museum that children can enjoy and Shizuoka Municipal Nihondaira Zoo (this zoo has many thoughtful touches and is truly recommended), so every generation can have a great time. After check-out, we also went to Shimizu Port to enjoy dining and shopping. We visited several attractions including Toshogu Shrine, but there was so much to see that next time we would like to stay at this Hotel again and take more time to fully enjoy both the places we visited this time as well. Thank you for a wonderful stay.

We stayed for one night during the Obon holiday period. The front desk staff warmly welcomed us. The Room felt very new and was impeccably clean, so we had a very comfortable stay. It was great to have both yukata and pajamas available. They also quickly exchanged the yukata size for us, which was very helpful. We headed to the bath right away. The large public bath was very clean, and we loved that the shower kept running without having to press the button repeatedly! Bathing while looking at the castle was wonderful. The hair dryers in the changing area were ReFa. The muscat vinegar drink in the post-bath lounge was so delicious that even our children—who usually find fruit vinegar drinks too sour—went back for seconds. Since our Room included lounge access, we used the massage chair there, enjoyed some drinks, and felt refreshed. Also, the bed in our Room was incredibly comfortable—I may have slept better than I ever have while traveling. I think it’s a great fit for those who like pillows that are fluffy, soft, and low-profile. The next morning we had breakfast at Mimasaka Kitchen. We already knew it had a good reputation, but it exceeded our expectations—the lightly seasoned side dishes and wide variety of desserts that weren’t overly sweet were more than satisfying. Even better were the onigiri made by one of the staff members—perfectly light and fluffy—and our whole family couldn’t stop praising them. Overall, we were extremely satisfied with this Accommodation. Thank you very much for taking such good care of us during our stay.

I was truly overwhelmed by the many wonderful paintings displayed throughout the property. The collection of rare vintage wines in the cellar—such as aged Romanée-Conti and Château Margaux—was also very impressive. After dinner, I took a walk through the garden and returned to my Room, only to realize my smartphone was missing, so I hurriedly consulted the front desk. Even though it was late at night, the staff worked hard to search for it, including in the restaurant that had already closed and deep into the garden. In the end, they also advised me to use my Apple Watch’s location feature, and we were able to safely find it where it had fallen into a gap between chairs in the entrance area. I sincerely appreciate all of your staff for their quick thinking and kind, warm support. It was a truly wonderful stay.

I always stay here on the last day of my trip to Okinawa. This time as well, I stayed in the Club Lounge. After checking in at the lounge, I enjoyed a truly luxurious and relaxing time while having an Orion beer. I had a great time at the pool with my children, and with easy access to Kokusai-dori, we also enjoyed shopping and dining. I look forward to staying again next time.

The French cuisine here is delicious. The meat is especially tender and melts in your mouth. According to the sommelier, they put a great deal of effort into their meat dishes. The sommelier’s sense of humor made the experience even more enjoyable. I was able to buy butter from Oratche Farm! I’d be happy to see you again.

We visited with our 3-month-old baby. As it was our first trip with a child, we were anxious at first, but thanks to the warm hospitality and flexible support, we were able to relax and enjoy our stay. We had made a Reservation for a dinner course at the restaurant, and I was worried that if our baby cried it might disturb other guests. The staff continued to reassure me with thoughtful words, and I was especially impressed by how quickly they arranged to change the latter part of the meal to room service. I’m truly grateful to the kind female staff member who took care of us at dinner! Because of this heartfelt service, we decided to make our next Reservation with a Hyatt property as well. Thank you very much!

This was the best value for money among all the Hotels I’ve stayed at around Tokyo. I’ll choose this place again whenever I come to visit Chiba. The breakfast and dinner were both delicious, and the dinner in particular was truly professional-level—my whole family loved it. I was amazed at how spacious the Room was. I didn’t expect to have such a large Room at this Accommodation Fee, so it was a pleasant surprise. The condition of the guest room was even better than in the photos, and everything was impeccably cleaned.

Every year, we stay once in late August and once more at another time. My wife and I use this Accommodation mainly for golf, and we are extremely satisfied overall: we can enjoy a great round on an excellent course, the set-course dinners (Chinese and Japanese) at the Exiv main building are delicious, and all staff provide outstanding service. There are also Korean guests, but it is mainly Japanese guests, so it is very comfortable. We would like to keep staying here for many years to come.

We stayed here for a Multiple Night Stay in early August for a family trip. The welcome cruise we had been looking forward to felt like a private charter, perhaps because it was late, and the sightseeing cruise inside Huis Ten Bosch exceeded our expectations. The Hotel is stunning—not only from the outside, but also with an incredibly elaborate interior that feels overwhelmingly luxurious. After walking down seemingly endless wide corridors, we were shown to our Room, which had a spiral staircase; the upstairs bedroom area was charming and was a big hit with our two daughters. For dinner on the first night, we made a Reservation at one of the Hotel restaurants and enjoyed a delicious meal while listening to live music. Breakfast requires some caution as the buffet can get crowded, but everything—including shabu-shabu—was excellent. The only drawback is that the Onsen is located some distance away, though that can’t really be helped. The Hotel staff were very polished and left us with a great impression. Overall, we were extremely satisfied. Thank you for such an exceptional experience.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.

I was impressed by the hospitality, the in-house services, the meals, and the breathtaking scenery that looked like a painting wherever I looked. I’m truly glad I chose this Hotel for my first stay in Hakuba. Next time, I’d love to visit this Hotel again during the autumn foliage season.

The Hotel is located right in front of Miyajima Port, making access excellent and extremely convenient. Even before check-in and after check-out, we could use the lounge and enjoy ice cream, coffee, and other drinks. Depending on the time of day, there was also a momiji manju service, plus vouchers to redeem momiji manju at shops on Miyajima (including fried momiji), and candy ice cream after the bath—everything was thoughtfully provided. The facilities were very clean, and the buffet featured carefully prepared dishes made with locally sourced ingredients. With an all-inclusive plan that included alcohol as well, we were very satisfied overall. The lemon herb tea in the restaurant was especially delicious; we highly appreciated that it used Hiroshima lemons and herbs, to the point that we wanted to buy it. We think it would be great if it were sold in the Hotel’s souvenir corner or similar shop.

As always, the hospitality was outstanding. Rather than a scripted approach, each staff member’s personality shines through in their service, which leaves a lasting impression and makes the stay truly comfortable. I always hope to be the kind of guest the team is happy to welcome. This time we also used your affiliated golf course and a restaurant at The Busena Terrace, and it was very reassuring that information was shared seamlessly between them. It was the busy summer holiday season with many families, but since it was just the two of us as a couple, The Atta Terrace felt calm and especially relaxing. On our way home we talked about wanting to stay for about a week next time. We’ll do our best until we can return again.