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We stayed here as a couple to celebrate a birthday. From the meals and baths to the Room amenities and Shuttle Service, everything was filled with hospitality, and they were flexible in accommodating our requests, making our stay truly enjoyable and happy. Some Accommodations offer inclusive bar drinks or well-equipped Rooms, but this place is on another level—we were able to enjoy an extraordinary sense of luxury. We would definitely love to visit again. Thank you very much!

This was our second stay. Since our third son (our beloved dog) joined our family five years ago, we only choose Accommodations where we can stay together, so we’ve stayed at many pet-friendly places around the Kanto area. With new Accommodations opening all the time, there are only a few we’ve ever revisited—but this one is exceptionally satisfying, so we returned during the Obon holiday period. With pet-friendly Accommodations, there’s often something you have to compromise on, but this place is almost perfect. The balcony of our guest Room had an open-air Onsen bath, a sauna, a cold plunge bath, and a relaxation area with a shower—plus an open-air bath for dogs. Inside the Room, there was a theater room with two massage chairs and a dining room where you can enjoy meals in your Room. The French cuisine served there is truly delicious. Recently, more and more Accommodations have excellent Facilities, but I don’t know any other place where you can enjoy food of this quality in your Room with your dog. Once again, everything was absolutely delicious. If you’re looking for the best Accommodation to stay with your dog, I highly recommend giving this place a try.

I visited during the rainy season, a time I don’t usually choose. Both dinner and breakfast featured exquisite dishes that felt refreshingly cool to the eye and captured the early-summer atmosphere, lifting the gloom of the rainy skies. What makes this Accommodation truly exceptional is being able to enjoy outstanding cuisine at any time, thoughtfully crafted to reflect the season through sight, aroma, and taste. I also deeply appreciate the warm, friendly hospitality shown by all of the staff.

After watching a TV program featuring purple sea urchin, we visited looking forward to the dining experience. The cuisine, making the most of Amakusa’s abundant natural bounty, was far beyond our expectations—truly outstanding. We also appreciated the thoughtful explanations about the ingredients and stories about the producers, and enjoyed a wonderful time with the paired drinks. Dinner enjoyed while watching the beautiful sunset is a special memory we will never forget. A stylish and comfortable Room, an Onsen with ocean views, and breathtaking scenery right before our eyes—everything was exceptional and deeply relaxing. Most memorable of all was the warm hospitality of your staff, who clearly love Amakusa. Their desire to share Amakusa’s charm and ensure every guest truly enjoys their stay came through in every detail, and thanks to their attentive care we felt comfortable throughout. It became an unforgettable stay for us. Thank you from the bottom of our hearts.

I decided to stay because the Reviews were so positive, though honestly I wasn’t expecting that much. However, the Onsen, meals, and service were truly outstanding. The ceramic bath and private baths could be used as many times as you like with no additional charge, and the staff made me feel comfortable leaving everything in their hands. I highly recommend the ceramic bath. The large public bath also had a great view and an open, relaxing atmosphere, and the sauna was spacious as well. Of course, the bath in the Room was also excellent—you can adjust the temperature. Above all, every meal was exceptional! Both the French cuisine and Japanese cuisine may have been my best ever. It was a moving experience that delighted all five senses. The service—and conversations—from each chef and all of the staff were truly wonderful! I would definitely love to return again. Thank you very much.

The cuisine was outstanding. Each dish conveyed the chef’s heartfelt hospitality and was truly exquisite. Local ingredients were crafted into wonderful flavors. A taste that even supports the local community—I ended up buying local products at roadside stations on the way home. The Onsen was also excellent, and I could faintly see stars from the open-air bath in my Room. The view from the Room, comparable to a panoramic route, was also great. The cats were adorable too.

Last time, the chef’s heartfelt cuisine was wonderful, so this time I booked a Multiple Night Stay. The food exceeded my expectations and truly moved me.\nThe hospitality of all the staff was also top-notch.\nThis is an Accommodation I would love to visit again. Thank you very much.

The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

This was a truly wonderful Accommodation—one I’d absolutely love to return to! Both the exterior and interior were beautifully maintained, with tasteful decor and a very comfortable atmosphere. With pet-friendly Accommodations, you can sometimes notice odors in the Room, but that wasn’t the case here at all. The cleaning was impeccable, and everything felt extremely fresh and spotless—you wouldn’t even guess pets are welcome. Because of that, it also made me feel we should be extra mindful of good manners (such as using dog diapers) so everyone can enjoy their stay comfortably. The meals were delicious as well—gently seasoned so you can really taste the quality of the ingredients, and you could tell each dish was prepared with great care. The signature French toast in particular was outstanding! It’s something I highly recommend trying. Above all, the owner’s warm personality made our stay even more special—we were genuinely happy to be welcomed so kindly. Both the indoor bath and outdoor bath were great, and we were able to relax deeply. We had such a pleasant time with our dog; the food was excellent; and the owner was wonderful. It was an incredibly comfortable Accommodation. Thank you very much. We’d love to stay again!

This was my second stay. I visited with my parents, the three of us. The bath is on the small side, but the Onsen water quality is excellent—personally, I think it’s far better than most Onsen. Meals were the highlight for me, and the cuisine here is outstanding, on par with kaiseki in Tokyo. With plenty of seasonal ingredients, everything tastes wonderful and you can truly enjoy each dish. It was a very relaxing one-night, two-day stay.

From the moment we arrived at the entrance, we felt warmly welcomed. Every staff member was very pleasant, yet never intrusive, and we had a truly wonderful time. A wild squirrel even appeared on our Room terrace, and the birdsong was so soothing. We were also able to enjoy our meals at a relaxed pace. At checkout, we received kind words that made us feel glad we came—an Accommodation we would be happy to return to. We also enjoyed both Mt. Omuro and Mt. Komuro. Thank you very much.

This is an Onsen Accommodation you’ll want to return to again and again, with truly outstanding dedication to cuisine. Every visit leaves me thinking, “I’m so glad I came back.” Above all, I look forward to the meals each time. They are meticulous not only about the ingredients, but also about the dashi and even the grilling. The dashi is made with bonito flakes carefully shaved in-house at this Ryokan and natural true kombu kelp. The aroma and depth of flavor you notice from the very first sip are on a different level from ordinary dishes—you can taste the care that goes into it. The grilled items are also exceptional. They grill over binchotan charcoal sourced directly from a brewery in Wakayama. The eel in particular is superb: crisp, fragrant skin with tender, fluffy flesh. It’s delicious in a way that clearly reflects the chef’s precise technique and timing. I was also delighted to enjoy premium ingredients that are hard to come by in everyday life—Ginjiro uni (sea urchin), Saikyo-style hamo (pike conger), kue (longtooth grouper), Deshiko eel, and Shine Muscat “Hareou” grapes. And it’s not just about the food. The proprietress and all of the staff are genuinely warm and pleasant; their kindness comes through naturally when you interact with them. Their heartfelt hospitality is what makes this Accommodation so comfortable. The Onsen, the cuisine, and the hospitality—everything here makes you want to come back.

This was our second stay, and even though we arrived nearly two hours later than planned, thank you very much for welcoming us so kindly. Both the Room and the bath were very clean. We were a bit concerned about mosquitoes given the season, but effective measures with a wonderful fragrance were in place, so we felt completely at ease throughout our stay. The sound system in the loft theater room was excellent—it truly felt like being in a movie theater. We were also shown to a private dining room, which allowed us to relax and enjoy the delicious food at our own pace, almost like in-Room dining. All of the staff were courteous from start to finish, and we had a truly wonderful time. We would love to stay again. Thank you very much for everything.

It was a wonderful Accommodation, just as the Reviews said. The food, the interior decor throughout the building, and the furnishings in the guest room were all tasteful, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent.\nIt was an Accommodation that made us want to come back again for the first time in a while.

I love traveling solo to Onsen and visit places all over the whole country. I’d heard of Umegashima Onsen, but for some reason it had never been on my list—what a loss, haha. Last month I stayed at Umegashima Onsen for the first time (at a different Accommodation), and it quickly became one of my favorite Onsen. This time as well, it was great that they only accept a small number of guests and offer private reserved baths. That said, I like to soak in the Onsen whenever I want as many times as I like, so I often choose an Accommodation with an in-Room bath or one that’s available 24 hours. Unfortunately, here it was only available until 11:00 p.m. Also, having to ask the staff each time to get the key made me feel hesitant. I wish I could use it more freely without worrying about bothering anyone. The meals were absolutely delicious. The ingredients were different from what I’m used to in the Izu Peninsula or Hakone, which made everything feel very fresh.

In-room dining and a private open-air bath in the Room made it a completely private space. The meals were delicious. This Accommodation was great for families with small children, as you can relax and enjoy your stay without worrying about others. It was a bit difficult to do makeup, so having a handheld mirror would be helpful.

On my first trip to Kusatsu Onsen, I stayed for two nights in the private open-air bath guest room “TAKASAGO.” Guest Room (TAKASAGO) The layout is wonderfully spacious, with the bedroom and tatami-style living area separated, creating a quiet and relaxing atmosphere. Personally, I felt the room was a little dim due to limited natural light depending on its orientation, and I would have loved a larger sofa where you can really sink in rather than a low table—but overall it was an expansive, truly luxurious space. The tatami room with the low table faces a private garden and had a lovely sense of traditional charm. The maisonette-type rooms looked brighter and seemed to have more comfortable sofas as well, so I’d like to try one next time. Onsen Two different hot spring sources—Jizo Gensen and Bandai Kosen Gensen—are supplied here, making for an indulgent bathing experience. In addition to enjoying high-quality spring water anytime in the in-room open-air bath, the three private reservable baths each had their own distinct character and conveyed refined Japanese aesthetics. I thoroughly enjoyed soaking in Onsen throughout my stay. In particular, I loved “AWASE,” where three tubs are lined up from low to high temperature so you can experience a traditional bathing method—I went back again and again. Breakfast As dinner service was suspended during my stay, breakfast was the only meal offered—but its quality was outstanding, easily on par with dinner. I often stay at cuisine-focused Ryokan, and this was among the best I’ve experienced: creative composition of dishes, cooking that brought out the best of each ingredient, and thoughtful selection of tableware that elevated every course. Hospitality & Service The staff’s attentiveness and perfectly balanced approach—present when needed but never intrusive—left a strong impression and made my stay very comfortable. While there are a couple of minor preferences regarding the guest room setup, overall I was extremely satisfied with every aspect: Onsen, food quality (breakfast), and hospitality. I would absolutely love to return when visiting Kusatsu again.

From arrival through checkout the next day and all the way until we drove home, we were treated with exceptionally attentive, outstanding service, and truly enjoyed a perfect holiday. The food was simply superb, and the butler’s thoughtfulness and service were also excellent—thank you so much to all the staff. We would love to stay again!

This was our first stay as a family trip. The meals, the baths, and the hospitality were all extremely satisfying. Every dish was made with local ingredients, and the seasoning brought out the natural flavors—exactly to our taste. We also enjoyed relaxing in the log-cabin-style restaurant while looking out at the garden. We used only the open-air bath. Even though it was raining, the water temperature was just right and helped us unwind. *Since it’s completely outdoors, those who dislike insects may want to avoid it in summer—they do fly around. We would love to stay again. Thank you very much for everything.

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.