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From June 28 to 30, just after the typhoon and the end of the rainy season, we were able to arrive in Miyako safely and this was our second stay at Ferris. We were upgraded to a twin-bed Room for our family of three, and it also happened to be my wife’s birthday. The cake and bed decorations were wonderful surprises, making our first trip back to Miyakojima in two years truly memorable. Thank you very much to all the staff. Coming back from snorkeling and slipping straight into the private pool in our Room felt amazing—we could have stayed in forever while looking out at the mangroves. We enjoyed San’s shabu-shabu in our Room, and everything was delicious right down to the soba at the end. Next time, we’d love to try lunch as well! We look forward to staying with you again.

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

My friend and I stayed for one night and two days. That morning, we joined a river kayaking tour, and since there were no changing facilities near the river, I asked if it would be okay to arrive still wearing our wet wetsuits. They kindly agreed, which I truly appreciated. We were dropped off by the tour staff, and the moment we arrived, the breathtaking view of a beautiful infinity pool under a clear blue sky spread out before us—I couldn’t help but shout, “Wow, amazing!” We were shown to seats by the poolside, and even before checking in my friend said, “Wow… I should’ve brought my laptop. Next time we have to bring our laptops and stay longer for a workcation.” We were then shown to our Room. When I tried to open my suitcase, it wouldn’t open—an unexpected mishap—but after speaking with the butler right away they prepared an adorable tracksuit that could be worn over swimwear and arranged a rental car for us. Thanks to that, we were able to get it opened at a local gas station we had found in advance. For dinner, they prepared a handmade welcome plate inspired by the kayaking experience and the sea turtle nesting observation tour we had done—it was moving from the moment we sat down. Every dish was something new to us and absolutely delicious; in particular, I loved the peach sorbet served by the pastry chef. We got so caught up in eating and chatting that we stayed late, yet the chef still came out with a smile to see us off all the way until we boarded the golf cart back to our Room. The next morning we joined a kokedama (moss ball) workshop and enjoyed making one while learning all kinds of things about plants. I’ve forgotten the plant’s name now, but when I mentioned that I like tea, they also wrapped large leaves that can be enjoyed as tea together with my kokedama. We were probably the noisiest guests during our stay as just two people, yet everyone treated us with kindness until the very end—I’m nothing but grateful. Next time, I plan to bring my laptop and come back for a longer workcation stay.

The staff’s calm, welcoming atmosphere created a truly relaxing space, and I felt very comfortable throughout my stay. - They provided an aromatic hand towel and water on the Shuttle Service bus - They took us to the golf course restaurant in a lovely cart - When I asked the concierge in advance about sightseeing, they gave me lots of brochures and handwritten notes on the day Everyone—including the front desk and lounge staff as well as the souvenir shop team—was genuinely kind and wonderful. I was truly impressed. Everything was new and spotless, and the Room was spacious with an amazing view! The breakfast buffet was also outstanding: freshly baked brown sugar French toast, made-to-order Okinawa soba, dim sum, smoothies, plenty of fruit, and more—an incredible variety that was both luxurious and delicious. I’ve made a Reservation for December as well, and I’m really looking forward to it.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The service was very attentive, and since we arrived 30 minutes before our scheduled meal time, they kindly allowed us to delay it. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody played on a music box, a small flower basket, and even celebratory bite-sized sekihan (red bean rice) and sweets—it truly moved me.

We had an incredibly fulfilling stay. From the interior and exterior design to the furniture, decor, fixtures, amenities, lawn, and open grounds, this was a wonderfully comfortable Facility where you can feel the attention to detail everywhere. The interior is unified in a calm design, with very high ceilings that create an airy sense of openness, allowing us to fully enjoy a special time away from everyday life. The vanity area and bathroom were especially spacious and impressive—made with high-quality materials and kept impeccably clean down to every corner. The amenities also felt thoughtfully chosen; for example, Aesop hand soap was provided at the sink. All essential cookware and appliances were available, so we could stay comfortably without any inconvenience. We even enjoyed handheld fireworks in the garden. The views of Mt. Fuji and the Southern Alps were also stunning—scenery you could gaze at for hours without noticing time pass. Most memorable of all were the wood-fired sauna and cold plunge bath. The wood-fired sauna was exceptional—enjoying it while feeling the flicker of flames, hearing the crackle of burning logs, and breathing in the scent of wood was truly special. Unlike an electric heater, it had a gentle heat that warmed us slowly from deep within and helped us relax completely. A large amount of sauna stones were thoroughly heated, so we could also enjoy pleasant steam from löyly. It’s an ideal setup that I would highly recommend even to dedicated sauna lovers. They added ice to the cold plunge bath multiple times for us, so we could cool down properly. Paired with the wood-fired sauna, it was perfect—we fully enjoyed every session. In the evening we enjoyed a BBQ, and we really appreciated that the owner prepared everything—from lighting the fire to setting everything up. On top of that, we received a generous gift of fresh vegetables grown by his wife. They were all rare varieties you don’t often see day-to-day, and you could feel careful attention not only in each vegetable but also in their labels and packaging. We tried them right away at our BBQ—especially the eggplant, which was unbelievably tender and delicious. Beyond how wonderful both the Facility itself and its location are, we were truly moved by the owners’ thoughtful hospitality as well. In this extraordinary setting—with beautiful views, a wood-fired sauna experience like no other،and BBQ—we spent a luxurious yet deeply comfortable time here. We would love to stay again. Thank you very much for such a wonderful experience.

This time, I stayed with my parents. In a word, it is a refined Accommodation—like a hidden retreat for adults. The lobby has high ceilings and an open, airy feel, with beautifully maintained gardens. Tasteful jazz plays from a glass vacuum-tube audio system. The staff are calm and friendly. When I mentioned at dinner that I am left-handed, the younger staff shared the information, and they had chopsticks set accordingly at breakfast the next morning—I was truly happy. Small touches like this mean a lot to guests. “Quality” includes the building and furnishings, of course, but what moves guests and makes them want to return is hospitality above all else. The meals were excellent, and the selection of alcoholic drinks was also outstanding. The tableware had great taste as well. My mother said the portion sizes were just right and she could fully enjoy them. That night all three of us said, “Let’s come again.” More than anything flashy, quietness, genuine hospitality from the staff, and delicious food are what make an Accommodation truly exceptional. I would love to visit again during pufferfish season.

It was my first time staying here, and it was excellent. I stayed with my dog, and the log cabin was very clean, odor-free, and comfortable. They came right away to explain how to use the BBQ, and their guidance was very thorough. The BBQ meat was delicious, and there was plenty of food—very satisfying. I would love to stay again.

Just looking out at the lake from our Room made me feel truly happy. Everything in the Hotel, starting with the Room, was so comfortable that I was really glad we chose to stay here. The portions were very generous and a bit too much for me, but both dinner and breakfast were delicious. Thank you very much. This is an Accommodation I definitely want to visit again. Next time, I’m planning to come by car with my husband, and I’m already looking forward to it. (I also loved the wonderful bath in our Room, but I wanted to see the Onsen building as well; I’m very sorry for the trouble caused regarding the lockers.)

This was our third summer here. This year again, I stayed with my daughter. It was another scorching summer, and we had been spending our days in temperatures higher than body temperature, but Yufuin felt like a different world—so cool and refreshing. In the mornings and evenings, the air was pleasantly chilly with a gentle breeze. Even while soaking in the Onsen, it felt truly comfortable. The Onsen here is wonderful, and even in summer you can relax and soak at ease. The wind was strong due to an approaching typhoon, but the soothing rustling of the trees made it even nicer. Needless to say, every dish was delicious. We enjoyed flavors we’d never had before—it was such a pleasure. We’re always amazed by the chef’s creativity. Thank you as well to all the staff for your courteous service. We were able to relax completely. It became a fun and healing trip for just me and my daughter. Thank you very much for taking such good care of us.

We stayed in the maisonette as a family of four. Even with two beds and two futon sets, there was still plenty of living room space, so we could relax comfortably. The view from the open-air bath was outstanding. The meals were delicious, and it was a very satisfying stay.

We stayed to celebrate the youngest of our three sons’ birthday—this was about our fifth visit. The room has evolved into a family room, and with the slide, swing, and bouldering wall, they played nonstop. All three were very happy and said they want to come again and stay again. Thank you as well to K for taking such great care of us during our meals—it made the memories even more special. Next time, we’d love to visit for our second son’s birthday. Thank you in advance.

Since we traveled to Miyazaki despite the bad weather, we decided to take it easy, and this was the perfect relaxing space. Surrounded by soothing greenery, with a spacious lobby, lounge, and Room, I felt my mind truly unwind. We chose the breakfast-only plan; aside from the main dish, everything else was brought to us after ordering. As someone who isn’t fond of buffets, I really appreciated it, and everything was delicious. It’s a Hotel I’d love to visit again. Thank you very much.

This Hotel impressed us in every way—hospitality, Facility, everything. At check-in, a staff member even came out to the parking lot to greet us. While enjoying a welcome drink, we received a thorough explanation of the property. The kids were beyond excited about how spacious and spotless the Room was, and about the view. There were thoughtful loan items such as card games, so not only the children but also we parents had a great time. We were also happy to find ReFa straightening and curling irons and a SHARP drum washer-dryer permanently installed, with detergent provided as well. The cleaning was impeccable down to every corner—truly impressive! (We stayed at another luxury Hotel the night before and noticed uncleaned areas and even flies, but here there was nothing like that—everything was beautiful.) At night, we relaxed by floating in the pool while gazing at the stars. And then breakfast—again, amazing: tender Wagyu steak in the morning and carefully prepared dishes using local ingredients. We had mentioned it was an anniversary trip, and they even prepared a cake and drinks for us. Every staff member was polite and warm; our 6-year-old son says it’s “the best Hotel ever.” I didn’t know Kouri Island could be such a wonderful place. We would absolutely love to stay again—with this Hotel as our main reason for coming back.

Due to a change of plans, I made a Reservation the day before. It was a rainy day and I arrived early, but I was able to choose a book from the many available and enjoy reading at a relaxed pace with a cup of coffee in hand. The spacious bath, especially the bubble bath, was very soothing. The meals were so plentiful that I couldn’t finish everything. The sunrise the next morning was beautiful. There were also goats and rabbits, and if it were closer, it’s a place where I’d love to bring my dog for a Multiple Night Stay.

Beppu for the first time in a year—and GAHAMA Terrace. Nothing to complain about; we had a very comfortable stay. I really do love this place. I also love the view from the maisonette—being at eye level with the sea is wonderful—but it might be better if the plants were trimmed a bit. I know they grow back quickly in summer, so it may be difficult, but from inside, having the ocean fill the entire window is simply perfect. We’ll visit again when it gets cooler. GAHAMA is amazing, and Beppu is amazing too.

We had a very comfortable stay. Thank you for kindly accommodating our last-minute request to change the time for the private bath. Everyone in the lobby, restaurants, and breakfast venue, as well as the staff in charge of our Room, provided attentive service. Both the meals and the baths were excellent.

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

This villa resort was a place I had always wanted to stay at, and this summer my wish finally came true.\nAs soon as we parked, the staff greeted us by name before we even introduced ourselves.\nWe completed check-in while enjoying a welcome drink and fruit, then headed to our Room.\nSeeing the view in person—one I had only seen in photos—was truly moving.\nBoth the BBQ dinner and breakfast were excellent.\nSince this trip also celebrated my partner’s new job, I emailed to request a surprise dessert plate, and I’m very grateful for their thoughtful assistance.\nI’m so glad we stayed here—it became a once-in-a-lifetime memory.\nI hope to return again someday if I have the chance.

The day before, our flight was canceled due to a typhoon and it seemed the island had been closed off, so we were worried about whether we could go the next day. However, we decided not to change the dates and went as planned. The weather turned sunny and we were truly happy to be able to make it. Many staff members warmly welcomed us on arrival. They also took photos for us at the entrance to the photo spot, and there were welcome drinks available at the entrance as well. After that, we rode in a cart and were escorted to our Room. The view was wonderful, the bath was spacious, and there were plenty of amenities—everything exceeded our expectations. At breakfast buffet, the whole-grapefruit fresh juice was especially unforgettable. Everything was perfect, and we had a dreamlike stay! Thank you so much!!!