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We stayed as a mother-and-daughter trip to celebrate my daughter’s birthday. We have stayed at many Accommodations, but our time at Fufu Nikko was truly unforgettable and the best experience we could have hoped for. The Room was extremely comfortable, and the in-room Onsen was wonderfully relaxing—we enjoyed it many times during our stay. The dining was also outstanding. Each dish was beautiful to look at, thoughtfully presented on lovely tableware, and you could really feel the care and attention behind every detail. Everything tasted delicious. The final dish—rice with conger eel and lotus root—was especially wonderful, but we were so full that we couldn’t finish it. That is my only regret. Even now, my daughter and I still say, “We wish we had eaten it all.” The whole cake we requested in advance for my daughter’s birthday was also set up beautifully when we returned to our Room after dinner. They even added flowers along with the cake, and my daughter was deeply touched by their thoughtfulness. Thanks to you, it became a truly memorable birthday. Above all, what stayed with us most was the hospitality of the staff. From the warm welcome on arrival to the heartfelt send-off at departure, everything felt comfortable. Wherever we met someone, they greeted us kindly, and each small gesture of consideration felt genuinely warm. The explanations of each course were clear and attentive, and the casual conversations in between were enjoyable as well. The service never felt formal or stiff—just perfectly attentive with a comfortable sense of distance—and both my daughter and I were completely charmed. Of course the Facility and cuisine were exceptional, but this stay reminded me that what ultimately makes you think “I want to come back” is always the people. Even after returning home, my daughter and I haven’t stopped talking about Fufu Nikko. We’ve become big fans of “Fufu,” and are already planning which Fufu property to visit next—with hopes of visiting them all someday. I sincerely thank all of your staff for making this important birthday trip with my daughter such a wonderful memory. We will definitely return again. Thank you very much.

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

Having visited Yoko no Kaze before, we stayed here this year. Our family has grown, and our daughter-in-law joined us as well. They kindly prepared Rooms next to each other for us. At Kumoba Terrace, we took our time enjoying alcohol and fresh juice, and the lit bonfire and birch forest were truly soothing. In the spacious, clean Room, we relaxed in the Onsen brought from Ueda City. The cuisine was outstanding—seasonal and beautifully presented. We enjoyed everything from the scallop takikomi rice to dessert, though the portions were a bit large for me. As it was our daughter-in-law’s birthday month, we requested a surprise message plate. She was very happy, which made us glad as well. Thanks to the thoughtful staff, we were able to add another precious family memory. Thank you very much.

This was my first time staying here. The room was spacious and had a great atmosphere. The location was excellent, and there was even an event held right in front of the accommodation the day after my stay, which gave me a sense of the energy of Miyakonojo City. I also appreciated that the bathroom and toilet were separate. I would love to stay here again.

I didn’t realize there was a Ryokan tucked away behind the central sightseeing area of Amanohashidate. Because it is set back, the grounds were quiet despite being in a tourist spot, and I could hear birdsong and the sound of the waves. The building has been renovated, and the Room amenities were up to date; the bath was also very clean. The Onsen in the large public bath isn’t big, but it was comfortable because I didn’t run into anyone, and it was nice to be able to enjoy coffee after bathing. The meals were generous enough to satisfy even someone with a big appetite like me, and everything tasted great. For breakfast, a chef came to our private dining room and cooked dashimaki right in front of us—it was a wonderful surprise. The Nepalese staff member explained the many ingredients in Japanese, and their service was polite and pleasant. I would love to stay again.

I stayed for one night, and it was a wonderful Hotel from start to finish. The Room uses a PIN code system with no key, so it was very convenient to go out without having to carry a key around. In the evening, alcoholic drinks were all-you-can-drink (free). It was a shame the large public bath didn’t have an open-air bath, but it was clean and the alkaline Onsen water was excellent. Breakfast offered a great selection of both Japanese and Western dishes, and I was very satisfied. I was also impressed by the thoughtful services—being able to choose your pillow, and free coffee and drinks available at all times. What makes this Hotel stand out is how they thoroughly reduce operating costs within what guests can reasonably accept—such as shortening breakfast hours to about two hours, asking guests to help with tidying up, using PIN codes instead of keys, and not handing out unnecessary amenities—and then use those savings to enhance guest services like free drinks and alcohol overall. I felt this approach significantly increases satisfaction. I admired how well they strike that perfect balance where you feel like thinking, “They do so much for us—so we can do this much in return.” I would definitely like to stay again.

1. The staff are very friendly and helpful. 2. The large public bath feels like an Onsen and is great. The shower is high quality with three modes, and it doesn’t shut off automatically, so it’s easy to use. Sometimes soap suds splash around the washing area near the door, so it’s better to rinse the floor well before leaving. The shampoo and other amenities are also good quality. 3. At the 1st-floor restaurant, soft drinks are free-flow for many time slots. From 18:00 to 20:00, alcohol is also free-flow. It’s excellent—however, there is no beer. It’s free, which is very helpful. 4. From 21:00, ochazuke is served and can be a light dinner. It’s delicious, but limited to one bowl per person (no refills). 5. Breakfast isn’t extravagant, but it’s tasty enough and recommended. 6. The parking lot is spacious. 7 .If you ask, they will bring out a hand cart for you to borrow . 8 .The Room refrigerator is a two-door type and can freeze ice cream .It cools very well . 9 .At certain times ,there is free ice cream near the entrance of the large public bath . 10.There is a washing machine in the Room ,but no dryer function.There is a simple drying area near the window.If you check in late for one night ,your laundry may not dry by morning.I did laundry every day.Detergent is also provided . 11.There is a microwave in the Room ,which is very convenient . 12.There is a desk suitable for working . 13.The internet speed fast with no stress.You can upload large files for work without issues . 14.There drugstore and Seven-Eleven next door . 15.The sea nearby . 16.With two elevators ,the wait time short . This Hotel highly recommended. If possible ,even used books would be fine—having a small corner with comics manga)and tourist guidebooks would make it even better .

All the meals were delicious, and the Onsen was wonderful. The Room and bath areas were kept very clean, so we had a very comfortable stay. The amenities were well provided and really helpful. There was bottled water in the Room refrigerator, and there was also a lounge where you can freely enjoy soft drinks; we had coffee after dinner as well. The Japanese garden in the courtyard was also beautiful. We could choose our favorite yukata, which made us feel even more excited. All the staff were kind and helpful. There were lots of cute cat-themed items in the lobby, hallways, and lounge, which was very soothing. We were able to relax at a leisurely pace. There was a roadside station and a supermarket nearby, so the location was convenient as well. It was such a lovely Accommodation that we would love to stay again. Thank you very much!

It was the best stay. The hospitality was better than any Hotel I have stayed at, and the staff were truly wonderful. We enjoyed hearing various stories during the Shuttle Service ride. We were completely satisfied with everything—the Room, amenities, and minibar. The view from the Room was absolutely breathtaking, and we were able to spend a truly happy day. Of course, the food was also very satisfying. The main dishes—venison and sweetfish—were incredibly delicious and made us want to come back again.

I booked Hotel Chinzanso Tokyo, where you can enjoy the sea of clouds, to celebrate my wife’s birthday. What surprised me first was that I had requested a birthday message plate at “Il Teatro,” the Italian restaurant we reserved for dinner, and the Hotel coordinated everything so wonderfully that at check-in they presented my wife with a handwritten birthday message card from the staff. Honestly, I was deeply moved by their hospitality. As an IKYU Diamond member, we received a Room upgrade, and they also kindly suggested switching to a suite (for an additional fee). The upgraded garden-view Room was spacious with an excellent view—we were completely satisfied. The sea of clouds was truly magical; it looked different depending on the time, and no matter how many times we watched it, we never got tired of it. Service at “Il Teatro” was also outstanding, and we had a memorable birthday dinner at a window seat overlooking the garden. The food was delicious, and the recommended Chardonnay was exceptional—exactly my kind of white wine. After that, we went to the bar for cocktails and returned to our Room, but we were having such a great time talking that we ended up missing the final grand sea of clouds show. Talking with my wife about making Hotel Chinzanso Tokyo our annual birthday tradition, we promised each other: “Next year, let’s dine in one of the private rooms used for Hanzawa Naoki filming—and this time we’ll definitely watch the grand nighttime sea of clouds from our Room.” It became a wonderful memory for us. Thank you very much! We will be back!

This was my first stay, and I was completely satisfied with everything—the Room, spa treatments, baths, and meals! Since it’s all-inclusive, there were complimentary drink services in various areas, and it was wonderful to enjoy the café while soaking in the footbath. The amenities were well stocked, and perhaps because it was a weekday, the baths were almost private so I could relax at my own pace. There’s also a gym, making it an ideal Hotel stay. I’d love to stay again.

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

From the warm welcome to the heartfelt send-off, we were truly satisfied with the hospitality. With the carefully designed interior and a beautiful garden view, we could freely enjoy a variety of delicious Ureshino cold teas, which helped us forget the heat. Dinner was delicately prepared with deep flavors and was beautiful to look at; even my mother, who has visited Onsen all over The whole country, was deeply moved. The bath in our Room was also a continuously flowing Onsen, and it felt wonderful. All of the staff were genuinely kind, and their smiles were soothing as well.

It was a wonderful stay, exactly as we had hoped. The Room was very clean, every dish at both dinner and breakfast was delicious, and the private Onsen was fantastic—we were completely satisfied. Some oil from the stone-grilled Tochigi Wagyu accidentally splashed onto my skirt, but when I asked for advice, they kindly prepared a tray with mild detergent and towels and explained how to care for it properly. It was a huge help—thank you. If I had one small request, it would be nice to have simple snacks such as nuts when enjoying drinks in the lounge (a Ryokan we stayed at in Nagano recently offered this, so that may be why I noticed), but we truly appreciate being able to enjoy complimentary drinks. A highly recommended Ryokan.

We stay here every year, and since the rebranding and reopening, both the cuisine and the service have been taken to an even higher level—making for a truly satisfying stay. I was genuinely impressed by the chef’s careful selection of ingredients and the time and effort put into each dish. Even breakfast featured thoughtfully prepared items, and our food-loving family was more than satisfied. Being able to see the chef at the end of the meal and exchange a few words made dining even more special. The course itself reflected the chef’s warm personality, which makes us look forward to our next visit. We would love to return in a different season. Thank you for making our family vacation such a meaningful time.

I was satisfied with everything—the Onsen, the service, and the meals. Soaking in the Onsen while looking out over the Tamagawa River, I was able to enjoy a truly elegant and relaxing time. The only potential issue is that parts of the road to the Hotel are unpaved, so if you’re not confident driving, I recommend using the Hotel’s Shuttle Service. If there is no snowfall or rain, driving is not a problem at all.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

It was a truly satisfying day in every way. All four private Onsens were wonderful, and we enjoyed them right up until one hour before check-out. We were also happy with the wide variety of complimentary drinks available at any time. Of course, every dish was delicious, and we especially appreciated the strong local character of the cuisine. This is an Accommodation we would love to visit again as soon as possible.

After staying here with my husband in July, we came back again so soon! We had a relaxing 2-night, 3-day stay. We stayed in a different Room this time, which felt fresh and new. The living room, Japanese-style room, and bedroom were all truly spacious and spotless—everything was so well maintained. Of course there are some fallen leaves from the trees, but the location is so wonderful that it didn’t bother us at all. My husband had apparently ordered champagne in advance, and it was perfectly chilled and waiting in our Room—we were thrilled!!! There were plenty of towels provided, and they kindly accommodated extra requests as well, so we enjoyed the sauna, pool, jacuzzi, and Onsen over and over again. We’re always grateful for the butler’s thoughtful care—this is truly the No.1 Accommodation for hospitality! We’ll definitely be back!