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Choosing a Hotel a little away from Sapporo Station was absolutely the right decision. Every staff member provided outstanding service. A perfect 5 out of 5 is well deserved. I will definitely make a Reservation again when visiting Sapporo. Thank you for the wonderful space.

The old-fashioned Momoyama-style bath was truly impressive. From the changing room, the detailed ceiling and flooring created a wonderful sense of character, and when I opened the door to the indoor bath, I couldn’t help but sigh at the atmosphere of a bygone era. The open-air bath also had an excellent ambiance. I rated service 4 because I would have appreciated clearer maps and signage inside the property.

This was my first stay here. I arrived earlier than the check-in time and asked to leave my luggage, but since housekeeping had already finished, they kindly accommodated me and let me into my Room early. The Room was spotless and very comfortable. I was impressed that the in-room safe was designed to blend in with the interior so it wouldn’t disrupt the Room’s atmosphere. Also, while there were no drinks provided in the Room, there was a complimentary drink service in the lounge. From 17:00 to 20:00, happy hour included sparkling wine and other alcoholic beverages as well as light snacks, which felt like a great value. Whenever I went out or returned to the Hotel, staff always greeted me with “Have a nice day” and “Welcome back,” which made my stay very pleasant. I would love to stay again if I have the chance.

Thanks to booking through IKYU, we received several perks, which we truly appreciated. The pool is all-weather, so we could play safely without worrying about sunburn or rain. While the Facility shows some age, it is a wonderful piece of architecture and has been carefully maintained, allowing us to stay comfortably. Through the activities, we were able to see our children full of energy—an ideal setting for a family trip.

We stayed here recently to visit DisneySea. We chose this Hotel again this year, following last year’s stay. The building felt very clean, and the exciting interior design from the moment we entered delighted our child. The Room decor was also adorable, with different colors by area. There were free drinks, and the lounge is spacious, so we were able to have breakfast together with my brother’s family who were staying in a separate Room, which was wonderful. I accidentally left a headband at the Hotel and contacted you after returning home. Even though you were busy, you responded quickly and even mailed it back with a warm message, which made me very happy. I would love to stay here again when we visit Disney. Thank you very much for everything!

This was our second stay, following last year’s visit. The post-bath drinks were well stocked, and the indoor dog run and complimentary pet treats were even better than last year. Our pet could join us in the dining area, and it was convenient that pets can be walked on a leash inside the property without needing to stay in a carrier. All of the staff were very friendly and helpful. The only drawback was that there were few outlets in the room and their locations weren’t very convenient, but we borrowed an extension cord from the front desk to manage. We would definitely like to stay again.

The staff were incredibly friendly and kind! The Onsen was amazing, but what impressed me most was the hospitality. And the kimbap was unbelievably delicious. On the second day they kindly served inari sushi, but I liked it so much I wanted to eat kimbap two days in a row!! The building is old, but it felt like visiting the countryside, and everything was thoroughly cleaned and spotless.

I stayed here during a short trip to Hamamatsu while attending a memorial service. It’s in a great location, just a two- or three-minute walk from the station, which was especially helpful in the summer heat. You can really see their efforts to streamline unnecessary services. That said, the amenities were perfectly fine, and I was able to relax and rest well. I was satisfied with both the evening lounge and the breakfast. I had dinner at Unagi Fujita on the second floor of the same building, so I didn’t try the evening curry, but I had a little of the breakfast curry and it was very delicious. If I have another chance to visit Hamamatsu, this is definitely a Hotel I’d like to stay at again.

I stayed here on a business trip. I arrived a bit early, but the Room had already been cleaned, so I was able to check in slightly ahead of time, which made everything afterward go smoothly. The Room was spacious and clean. Thank you very much.

I stayed here while sightseeing along the Niyodo River. First of all, the Room with its beautiful view along the river was wonderful. The dining area was spacious, and the meals were outstanding—especially the straw-seared bonito, which was so delicious I could have eaten endless amounts. The sukiyaki, as well as dishes featuring shrimp and ayu sweetfish, were also excellent; each had a Japanese touch that brought out the best in the fresh ingredients, and I was truly satisfied. The Onsen had very pleasant water, and in the open-air bath—believe it or not—a rhinoceros beetle and other insects you don’t usually see in Kansai flew by on the way in, which made it a lot of fun. The Okyaku Lounge was also well stocked with drinks, snacks, and even ice cream, so I could relax comfortably. For breakfast, I enjoyed a bowl where you can choose from Kochi-style ingredients and arrange your own toppings. If I have another chance to visit Kochi, I would definitely like to stay again. It became a truly wonderful trip. Thank you very much.

I made a Reservation because I was drawn to the title of this Accommodation, and it was absolutely the right choice! This is a simple, historic Accommodation, yet it feels spotless throughout. From the moment we arrived, we were welcomed with warm smiles from the staff, and we were very satisfied with the quality of the Onsen water. The “Taste of Local Bounty” dining menu was especially memorable—above all, being able to bite into a whole river fish from head to tail was an experience you won’t find elsewhere.

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

The location right next to the station was very convenient. The breakfast also had a wide variety of items, and I was very satisfied. If I had to mention any complaints: perhaps because it’s along the railway tracks, the soundproofing on the track side is excellent—there was no noise at all. However... the hallway door is loud and has no soundproofing whatsoever. Being able to clearly hear conversations and noises from people in the corridor is a downside. I couldn’t hear noise through the walls, so the building and wall insulation seems good, but there is virtually no soundproofing around the door area. It’s a shame. Also, there was hair on a bath towel, and although the bathroom itself was clean, the lower part of the bathroom door looked like it hadn’t been cleaned and was dirty, which was disappointing. Still, even taking these into account—the delicious breakfast, convenience, and comfortable Room thanks to how new it is—I’m very satisfied for this price. I’ll stay again!

As a rare Onsen Accommodation that uses 100% free-flowing natural spring water with no added water or heating, it immediately caught my interest as an Onsen lover, so I decided to stay here. The Onsen was a little hot, but the water was very clear and felt wonderful. The Key Bath and Standing Bath were fascinating along with their history, and the private riverside bath offered a relaxing soak while looking out over the Yoshii River stream—truly a pleasant Onsen experience. The building has a great atmosphere and feels calm and comfortable. The staff were also kind, courteous, and welcoming. I had a genuinely enjoyable stay, but considering the price, there were a few disappointing points. For an Accommodation in this class, I expected complimentary drinks (free flow), but that wasn’t the case—even items in the refrigerator were charged. There is tea in the Room, but no coffee, and there is no coffee service in the lobby either. After dinner there was wine, alcohol, and coffee service at a house across the street where we could relax for a while, but snacks to go with drinks still cost extra. Since this is such a lovely place overall, I only wished these kinds of services were offered just a little more generously.

Due to the typhoon, train service to the nearest station, Izukyu-Shimoda Station, was suspended. After we contacted the Accommodation, they came to pick us up at a station where trains were still running. A welcome drink (including alcohol) was also prepared, and we felt relieved when we finally arrived. Above all, the meals were outstanding—we truly enjoyed the seafood. We are grateful for their thoughtful care in every way.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

The bath was amazing! My skin felt so smooth afterward. I didn’t use it this time, but I heard the bath in the Room is also an Onsen. Being able to choose a yukata pattern was a lovely touch for women. All of the staff were kind and thoughtful in so many ways. They recommended Genbei River as a place to explore on the second day, and I ended up playing in the river for the first time in decades (lol). The nature there was incredibly refreshing. The meals were delicious, with more than enough food to finish. We made wonderful summer vacation memories. Thank you very much.

I arrived at the Hotel early, so I was guided to sit and wait in the lobby until my room was ready. That actually worked out well. Once I sat down in the lobby, it felt surprisingly spacious, and with artwork on display it really gave a “new Hotel” impression. They also offered complimentary drinks such as smoothies and lemon water, which were delicious—I had several cups. The coffee from the coffee machine available from 3:00 PM was also authentic and very good. Not only the lobby, but the guest rooms and the large public bath were truly spotless. Choosing this place was absolutely the right decision. The only disappointing point was that when I went to the breakfast venue, there were no staff stationed at the entrance, and the sign instructing guests to put their breakfast ticket into a basket was placed in an inconspicuous spot. As a result, I waited at the entrance for a while (another guest told me what to do). If guests are supposed to put their breakfast tickets into a basket, I’d like it to be made clearer. If I have another chance to visit Nagaoka, this Hotel will be my first choice.

The Hotel is managed with great care. We hope the cleanliness will continue to be maintained. It was reassuring not to worry about breakfast. I believe it is comfortable for business trips as well. Thank you very much!

It was a truly wonderful Onsen. Not only was the water quality excellent, but with one indoor bath and two open-air baths, I never got tired of soaking no matter how many times I went in. There was also a free beer event, and I was very pleased with this unexpected service. Because a typhoon made landfall on the day of my stay, I couldn’t go out to eat in the Onsen town at night, which was disappointing—but thanks to this service, I was able to enjoy drinks in the lobby instead. The Room was thoroughly cleaned and the entire building was kept spotless, so I rated my overall satisfaction as 5. I would definitely like to stay again (next time for winter skiing...).