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I have been staying at Comfort Hotel Hiroshima Otemachi for over 20 years. The room was kept very clean, the breakfast was just right, and I was able to relax. I would like to stay here again during the Flower Festival next year.

The location is excellent, close to Yubatake. The Facility is new, the Room was comfortable, and the in-room Onsen was wonderful. Having to take off shoes to get to the Room was a bit inconvenient, but I assume this is part of the Facility’s concept, so it’s understandable. The only area for improvement was that the towels were not very absorbent, but it wasn’t a big issue. I would stay here again if I have the opportunity.

Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

The location was great, and the bed was large and very comfortable. The complimentary breakfast had a good variety of options and was very satisfying. I would like to stay here again.

Drink bar (including alcohol), ramen, ochazuke, and ice cream You don’t often find a Hotel with so many thoughtful extras. I’ll definitely stay here again when I visit Toyama.

The Onsen area was very spacious, and I was able to relax comfortably. The Room was also large, clean, and comfortable. The buffet selection was plentiful and excellent. I would love to stay again!

I had a very pleasant stay. Everything in the property was clean and comfortable. The Onsen was wonderful, and all the staff were kind and welcoming. I arrived late and couldn’t have dinner, but breakfast was very delicious. Unfortunately, due to the weather I couldn’t see the starry sky or sunrise, which was disappointing, so I’d like to come again. I wish there had been a small tray in the Room for accessories. I really enjoyed my stay. Thank you very much.

While looking for a Plan in the Lake Hamana area that included an eel dinner, I came across the Marriott Hotel. The eel rice box was very satisfying. The breakfast buffet was very refined and excellent.

I stayed with my two sons, aged 19 and 17. The seafood bowl at breakfast was outstanding. In the evening, we enjoyed bowling and photo booths like when the kids were little. The Room was clean and wonderful. Perhaps because the large public bath uses natural Onsen water, it felt a bit slippery.

The only disappointment was the air conditioning. The Room was a bit hot, and I wanted to lower the temperature, but only heating was available. Other than that, everything was great. It’s a Hotel I’d like to stay at again.

The station is right in front, which is very convenient. The Facility was also very clean. The Room was spacious, and the semi-double bed was comfortable. The staff always greeted us with a smile and provided very pleasant service. There were many other guests, including international travelers, but both the Room and the hallways were very quiet. It was my first time staying at this Hotel, and I was surprised at how much variety there was at breakfast—more than I expected! The Hotel’s special smoothies and a local specialty hot pot were delicious and made for a wonderful memory. I was truly impressed that even though breakfast is free, you can still enjoy local specialties. I ate plenty in the morning and was able to enjoy the rest of my trip even more afterward. Thank you very much.

A new Hotel close to the station. The bed was Simmons and very comfortable. I was thirsty, so I enjoyed a welcome drink of coffee and Earl Grey tea using the electric kettle in the Room. The amenities were well-prepared, and above all, the Room felt clean and pleasant. If I had to point out one thing, it would be that the shower water pressure was a bit low. Breakfast was also satisfying; the grilled mackerel with salt was hot and delicious. I would recommend this Hotel to anyone visiting Okazaki!

I stayed here on a business trip. It was very helpful to be able to use the lounge and get some work done even before check-in. I was also happy that welcome drinks are always available, as some Hotels close this service before check-in hours. There was a wide selection of decaffeinated tea bags, which I appreciated. The bathroom felt spacious for the size of the Room. Amenities were kept to the essentials with no waste. There were no charging cables in the Room, but there is a great selection of items available to borrow, and it was convenient to pick them up at the front desk. Every staff member was pleasant and professional, making my stay very comfortable. Breakfast was also well stocked considering it is complimentary. Thank you very much.

Following last year, we stayed again over the New Year holidays. With traditional New Year decorations and osechi at breakfast, we were able to enjoy the unique atmosphere of Kanazawa, and once again had a very satisfying stay. This year there was also snow on the ground, making the view of Kanazawa from our high-floor room even more memorable. We would love to stay again. Thank you very much for everything this time as well.

We were very satisfied with the happy hour and breakfast, and the amenities were well stocked. The location was convenient, with a shopping mall nearby, and the front desk and staff were very helpful. The Room was very clean, and it felt like it had been thoroughly cleaned down to every detail. Thank you for taking care of us.

Stayed for work.\nSince I only needed a place to sleep, I wasn’t expecting much, but it was a completely satisfying one-night stay from check-in to check-out.\nThe front desk service was excellent. And when I entered the Room—what a surprise! It was very spacious, and the bed was huge!!\nBecause you take off your shoes at the entrance, I could relax and didn’t worry about dirt on the floor.\nThe table was large, and the TV was big and easy to watch.\nThe sink area is separate and convenient, and the bath and toilet were clean and spotless.\nThe wallpaper and flooring colors felt modern yet calming.\nThe mattress firmness was just right! The only thing is that the pillow was a bit low for me—I would have liked it higher—but for one night it was acceptable.\nEven the freezer section in the fridge froze properly. I also appreciated having plenty of hangers.\nAbove all: clean, beautiful, and comfortable!!\nAnd breakfast impressed me. There were lots of local dishes as well as desserts, and everything I tried tasted great.\nIt was a very satisfying breakfast.\nThere is also plenty of free parking.\nWith Marunaka supermarket right across the street, shopping is easy too.\nI liked being able to make bath salts in the lobby. The amenities were plentiful—even including a hair mask pack.\n\nIt was an extremely pleasant and satisfying stay!\nThanks to you, my work fatigue melted away. Thank you very much.

Most of the staff provided excellent service with wonderful smiles, making my stay very comfortable. The front desk amenities were well-equipped, and the quality of breakfast was high, making it a place where I wanted to stay longer. I would like to use this accommodation again for my next visit to Numazu. Thank you very much!

The emerald-green Onsen was wonderful. In the morning, the baths switch between men and women, so we could enjoy a different atmosphere. All the staff were kind, and we had a very comfortable stay. This is an Accommodation I would love to stay at again.

They say this mountain Hotel opened in recent years as they’re planning to rebuild Takamine Kogen Hotel soon. Dinner was a beautifully presented and delicious set course. I couldn’t have breakfast because I left early in the morning to climb Mt. Asama, but according to the Hotel’s information it’s an elaborate bread-based breakfast (too bad I missed it). From 8:30 p.m., it’s bar time and drinks are free! All the Facility is new and spotless. The bath is a bit small, and there’s no open-air bath, which was slightly disappointing. They also gave me a free ticket for the Onsen at Takamine Kogen Hotel. Being able to bathe after hiking was very satisfying.

Thank you for taking care of me on this touring trip! I really appreciated being allowed to park my motorcycle under the eaves by the entrance. The staff included many young women from overseas, and everyone served us politely with constant smiles, so I was able to fully enjoy a satisfying Onsen Accommodation—thank you very much. Next time, I’d like to visit with my wife and daughters as a family, and I look forward to seeing you then. If I may make one request: I had a beer in the floor area next to the front desk, but I was disappointed that the glass was at room temperature (it was a hot day, so it felt lukewarm). I would be grateful if you could consider this. Thank you again for such an enjoyable stay at your Onsen Accommodation. This middle-aged rider will definitely be back!