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It was conveniently located close to Laguna Ten Bosch. We stayed in a Room with a private bath. The view was great, and the bath felt open and airy and was very clean—our children were delighted. The staff were very helpful, and the welcome services were also excellent. The meals were delicious, and the children’s menu was thoughtfully planned with good nutritional balance, which was wonderful. It was an Accommodation we would like to stay at again. Thank you very much.

We stayed as two couples. We made the reservation based on the reviews. Upon entering the room, there was a Western-style area with twin beds, a small table, and chairs. Beyond that was a Japanese-style room with a low table and chairs. It was very comfortable to stay in. As for the bath, I personally thought it was nice, but my husband said it felt cold inside and only used it once at night. Dinner was just as delicious as mentioned in the reviews. In comparison, breakfast left a slightly disappointing impression. Overall, I think this accommodation offers great value for money. I would love to visit again if I have the chance!

When I put a half-finished plastic bottle in the refrigerator, it was interesting to find that about half of it had frozen by the next day. After that, it still froze even when I set the power to the lowest level (though it’s hard for me to see clearly due to presbyopia). Since I usually sleep with three pillows stacked, I asked to borrow an extra pillow. They had a two-tier pillow available, and when I stacked my original pillow on top of it, it became the same height as what I use at home, so I slept very well. It was a clean Hotel, and I had no complaints about the Room size or Facility amenities. The front desk service was also satisfactory. If I had to mention anything, it was a bit disappointing that the scrambled eggs at breakfast were too soft and hard to pick up with chopsticks, and that there were no cotton swabs among the amenities.

I stayed for a Multiple Night Stay of 5 nights. The staff were very attentive, and I had a comfortable stay. The welcome drink and complimentary breakfast were delightful and felt like a great deal. Since I used my own toothbrush, I returned the provided one saying "I don't need it," and in exchange, I received local Umaibo snacks equal to the number of toothbrushes—this was an unexpected bonus! Security was reliable, and the Onsen was very relaxing. Overall, I was very satisfied. The Room was slightly small but perfectly manageable for my stay.

The Facilities and amenities are excellent, and the staff service is outstanding as well. I especially loved that you can get free supplements. If I stay in Ikebukuro again, I’ll choose this place or one of its affiliated properties!

I stayed here to celebrate a friend’s birthday. When making the Reservation, I wrote, “It’s their birthday, so please take care of us,” which was probably a rather unclear request. Even so, thank you very much for preparing a wonderful Room with a beautiful view of Tokyo Tower. When we entered the Room, there was also red wine and a “Happy Birthday” plate waiting for us. I was truly moved by the unexpected surprise. Thanks to your thoughtful hospitality, it became the best birthday for both my friend and me. We were able to spend an unforgettable time filled with happy memories, and I sincerely appreciate it. The Room was very clean and comfortable, and the restaurant had a wonderful atmosphere as well. We felt at ease throughout our stay. I’m truly glad we chose your Accommodation for such an important day. I would love to visit again. Thank you very much for such a wonderful time.

The property was thoroughly cleaned, and I had a very comfortable stay. I didn’t use it myself, but it would be even better if the vending machine offered light snacks.

The meals were delicious. The bath is small, but it’s well cleaned, and the open-air bath is also small, but the water is pleasantly warm so you can soak for a long time. Since it’s all-inclusive, I enjoyed a beer at check-in and after bathing. Sake during meals was also all-you-can-drink with a wide selection—this Accommodation was perfect for those who love to drink. I deducted one star because the TV was small, but everything else was 100 points! I’ll be back!

I finally had the chance to stay at this long-awaited hotel. The architecture is unique compared to other accommodations, and the atmosphere at night is especially wonderful, making me feel as if I were on an overseas trip. The room was spacious enough with a large sofa and terrace, allowing for a relaxing stay. I chose a dinner-included plan, which was reasonably priced and absolutely delicious. The live singing and performances added a special touch, reflecting the hotel's care for its guests and creating a truly memorable experience. Although it was slightly disappointing that there was no complimentary water in the room, the tea service was well-prepared. This has become one of my favorite accommodations where I definitely want to stay again. The staff were all very pleasant and accommodating. Thank you for such a wonderful time!

The Onsen was a comfortable size and felt wonderful. The bamboo bath was especially relaxing. Since there is an Onsen for guests, we were able to enjoy it at a leisurely pace. The meals were buffet-style, and everything was delicious, with a menu that both adults and children could enjoy. If the observatory had been available, we could have enjoyed Kurokawa’s night sky even more. We knew it was out of order, but since there was a poster displayed, our child got excited and ended up disappointed.

This was my second stay this year, following last year. The Room is spacious and clean, and while it isn’t cheap, it doesn’t feel overpriced. Since Hotels in Furano are unusually expensive, I searched in Asahikawa and found this Hotel. Many of the staff were not Japanese, but everyone was very kind, which I truly appreciated. I plan to stay again next year. Thank you very much.

The Room was clean, surprisingly quiet, and comfortable. Breakfast is included, and there is a refrigerator as well as shared washing machines and an ice maker, which made it ideal for a workcation. Both the station and convenience stores are nearby, and there are plenty of places to eat in the area. A map with recommendations is also available near the front desk. I could choose to skip housekeeping, but fresh amenities were placed by my door every day. I think it would have been even better if there had been an option to decline amenity replacement as well.

I stayed for two nights. The breakfast offered a great variety of delicious options, and the Room was clean. One small disappointment was that the shower curtain had a slight odor. Other than that, everything was perfect. Thank you very much. I would love to stay again.

I stayed here on a business trip to Okinawa. Regarding the multi-story parking garage operations that others had mentioned, the staff explained everything carefully, and I was able to park without any stress. It would be even better if there were a space near the entrance of the garage where guests could temporarily place their luggage. The front desk staff at check-in were professional; although they were from overseas, communication was not an issue. The Room was very spacious for one person, as this is a condo-style Hotel (in a good way). There were many features that highlighted the benefits of a hotel condo, such as a large refrigerator, a comfortable sofa, and a spacious vanity area. The view of American Village from the lanai was also wonderful. Staying just one night felt like a waste—I think this Hotel is ideal for families planning a Multiple Night Stay. I’ll stay here with my family next time!

At the end of the Obon holidays, our family suddenly decided to get together, so we made a Reservation in a hurry. Despite it being Obon, the price was unbelievably low, so honestly we didn’t expect much—but both the meals and the Onsen exceeded our expectations. Dinner and breakfast were buffet-style with a wide variety of dishes, all delicious. The Onsen water quality was excellent, and my skin stayed pleasantly moisturized for a long time. It was truly a wonderful Hotel that offered far more than its price. Thank you very much.

Thank you very much for your flexible and thoughtful support during our stay. One member of our party required special consideration regarding meals, and when we contacted you by email in advance, you replied promptly and accommodated us as much as possible. We truly appreciated your kind response despite it being a busy season. The meal prepared for our family member did not look sparse or reduced in portion, was delicious, and above all, they were very happy with the care shown. Of course, any health impact related to meals is ultimately the guest’s own responsibility (I would like to emphasize this for the sake of everyone at the Hotel), but we were genuinely moved by how considerate your approach was. Not only at the restaurant, but also from the staff who welcomed us, at the front desk, and at the shop, your attentiveness and perfectly comfortable sense of distance made us feel at ease. We were able to experience the calm elegance and excellence of a prestigious Hotel with a long tradition. We are sincerely grateful. Thank you again—we would love to visit again.

Thank you for taking such great care of us the other day. The Room and meals were excellent in every way. We were especially impressed by the all-crab feast. We were very satisfied with the many delicious dishes, including medium-fatty tuna (chutoro). We look forward to visiting again with our family to enjoy another Premium tour.

My daughter and I stayed for a two-night stay in a Club Junior Suite. I had seen some Reviews saying the staff were not very helpful, but that wasn’t the case at all—everyone was attentive and courteous. The Club Floor lounge was especially wonderful. During cocktail time, we enjoyed drinks and delicious snacks together while taking in the night view—my daughter has just turned 20, so it was a special moment for us. It was also great that the property is connected to the Onsen Facility “Ren.” We used it on the first night and again on the morning of our third day, and we were very satisfied. We hadn’t added breakfast, but we had a breakfast rice porridge set at one of Ren’s restaurants, then fully enjoyed a morning bath. The powder room was well equipped with ReFa and YA-MAN hair dryers as well as hair irons, so there was no inconvenience. This trip was by JR, so with large luggage it felt like a bit of a walk from the station (and we got slightly lost), but we truly had a wonderful trip. If I have another chance to visit Osaka, I would definitely like to stay again. One small thing I noticed: while spending time in the Room, there would be fairly loud popping or clicking sounds coming from near the window about once every 5–10 minutes. Since it’s on the 27th floor, I wondered if it might be related to air pressure or something similar—but it remained a mystery throughout our stay.

There were a few minor operational issues during breakfast, but the friendly and attentive service more than made up for them, so it was not a problem at all. The Facility and staff in each section were also excellent, and this is an Accommodation I would recommend to others.

Both the Room and the open-air bath were clean, and it was a very comfortable Hotel. The location was also convenient, making it easy to get anywhere, including Yubatake and the shops, which was great! Just one point: The towels provided in the Room were not very absorbent, so it took quite a while to dry off. I would be happy if that could be improved. Overall, it felt more comfortable than the price would suggest, so if the towel issue is resolved, I would like to stay again.