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We stayed here to celebrate my husband’s birthday. In short, it was a wonderful stay that far exceeded our expectations, and we are truly grateful. Not only were the atmosphere of the Accommodation and the Onsen excellent, but above all, we were deeply moved by the warm and attentive hospitality of all the staff. They took great care of us throughout our stay, and my husband kept saying how glad he was that we came. Each dish was prepared with great care, beautifully presented, and perfect for a special-occasion dinner. Thanks to you, we were able to create unforgettable birthday memories. We would love to visit again in a different season. Thank you very much.

The Room was clean and very comfortable to stay in. I’d like to stay again.

We stayed in Arima Onsen the previous night to celebrate, and since we were already in Kansai, we decided to stay in Kameoka as well—a place with special meaning for my parents. As it was our second night, we chose this hotel to save money, but every dish was delicious down to the smallest detail and truly impressed us. Not only dinner but also breakfast was outstanding. My parents also said the food here is genuinely excellent. Thank you very much.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

I stayed in Nakatsugawa the night before to attend the Kashimo Meijiza Classic Concert the next day. I arrived earlier than expected, but they kindly showed me to my Room early—much appreciated! Inside the building, you take off your shoes, which caught me off guard at first, but I had brought indoor slippers so I was able to stay comfortable. The cafe space has high ceilings and feels clean and uncluttered. Overall it doesn’t have a particularly relaxing atmosphere, but it’s comfortable as a place to stay. You can take a walk nearby, and there are plenty of restaurants around, so it was easy and pleasant to spend time there.

Except during the COVID period, I have stayed here almost every year before the rainy season. The Hotel may look a bit plain from the outside, but the staff are refreshingly pleasant and very welcoming (especially at breakfast, where they greet you with smiles and work efficiently), and the Room seems to have been renovated—it is very clean and feels fresh. There is also a large public bath; it’s on the small side, but for me this is a Hotel I’m extremely satisfied with. The only reason I deducted one star is simply as a hopeful suggestion: I would be happy if there were a way for more people to use the large public bath at once. It’s not really a complaint, but at night it was unsettling not knowing whether it was full until I actually went there. That’s truly my only point. Breakfast in particular is excellent: small portions of side dishes are neatly arranged in little bowls, beautifully presented and clearly well prepared—I can only admire it. Because it’s so satisfying just to look at, I don’t end up taking too much and overeating, which I think is wonderful. In any case, this is my favorite Hotel. I’d like to stay again next year.

At first, I felt the price was high, but after staying there, I was more than satisfied with the value. Both the Accommodation and the Room felt open and airy, and in a secluded, hideaway-like atmosphere, the staff’s warm smiles made my stay truly comfortable. The food was excellent and delicious, and the bowls and plates—beautifully chosen to match each ingredient—were also wonderful. You may get insects or leaves blowing in, but that’s only natural in such surroundings. Everything was kept very clean, so it didn’t bother me at all. It’s an Accommodation that makes you want to come back.

This was our first stay, and in short, both our dog and we were completely satisfied. The Facility was spotless and felt very clean. The daybed in the Room was extremely comfortable, and we were able to relax and lounge around together with our dog. Unfortunately it rained that day, but the ocean-view scenery was still wonderfully refreshing. Next time, I’d like to make a Reservation for the same type of Room again. The service struck the perfect balance—attentive without being intrusive—and left a great overall impression. There was also an excellent selection of dog supplies and treats; truly thoughtful service that anticipates every need. We enjoyed all of the meals and drinks as well—they were delicious. We’ll likely be back again soon, and we look forward to seeing you then. Thank you very much for everything.

We stayed in the detached Akiseian. It had a large open-air bath attached to the Room, and since the weather was nice, we enjoyed it many times. The hot spring water was slightly silky and felt wonderful. The food was delicious, and there was a wide variety of sake to enjoy. It seems other detached Rooms also have large private baths, so we would like to stay again in a different season.

This was our fourth stay. We usually come with our kids for about three nights, and there’s never a shortage of daytime activities—pool time, crafts, fishing, table tennis, and ceramic painting. This time we also went hiking and visited the herb garden. After working up a sweat, we could soak in the Onsen anytime, and it was wonderful that the lounge was almost always available to use. We visit during summer vacation and at year-end. Since we don’t have a family home to return to, this place feels like one for us. We’ll definitely be back again—thank you in advance.

We stayed in a Room with an open-air bath. Since the Hotel is located in a villa area, it was very quiet, and we even saw squirrels in the trees outside the Room window. The front desk staff were also very kind and helpful. Although this is a Plan without meals, light snacks such as sweets and cup noodles are available next to the front desk. In the morning, bread and rice are also provided. We had a wonderful stay and would like to use this Accommodation again.

This was a truly wonderful Accommodation. Our family takes 2–3 trips a year to an Onsen Accommodation that we can reach from Tokyo for one night, usually spending around JPY 30,000–40,000 per person. My wife chooses the Accommodation each time, but lately none have been memorable or especially appealing—until now. For the first time in a while, we found an Accommodation we genuinely want to visit again. Many of the staff are from Southeast Asia, but they told us they have passed JLPT N1 and also undergo a one-year training period. We never once had any trouble communicating. I previously lived in Thailand for about five years, so I already knew people from Southeast Asia are often even more diligent and hardworking than Japanese people—but I was still impressed by just how much so. Thanks to them, we were able to spend a very comfortable and pleasant time here. These days many staff members don’t wear name tags (perhaps due to measures against customer harassment), so I didn’t catch anyone’s name, but I would like to sincerely thank the woman who took care of our Room—she was wonderful and very thoughtful. The heartfelt send-off by all staff after checkout truly moved me. As for the Onsen: honestly, both the water quality and the bath itself felt fairly standard, though everything was very clean. One thing I noticed is that it’s great not having to bring towels into the bath area; however, you still need to carry things like fresh underwear or your phone. In the end I used a plastic shopping bag out of necessity, but it would be helpful if you could provide (and leave in the Room) a larger drawstring pouch like those commonly found at other Onsen facilities. Also, my wife said she felt scared because it was dark on the way to the large bath and inside the bathing area as well. Lastly, we felt that the air conditioner noise was slightly loud—just mentioning this in case it helps. And finally—the meals were outstanding! The balance, portion size, and taste were all impeccable. Because I’m quite big (and eat a lot), meals at most Accommodations aren’t enough for me; this time I shared small portions of my wife’s meal with our son as well and still felt about 90% full—in other words, very satisfied without being overly stuffed. While breakfast is often disappointing at many places these days, breakfast here was also excellent—especially because it wasn’t that typical thin and overly crispy dried horse mackerel you often see elsewhere. And above all: the wasabi was delicious! Being able to get refills freely made it even better. In any case, we definitely want to come again—thank you very much.

Arriving drenched in sweat, I was able to take a breather right away in the lounge with the complimentary shaved ice service. It felt like the best kind of hospitality. The Room felt smaller than I expected, but everything was pleasantly well kept and I had a comfortable stay. Joining the morning walk was also worthwhile—I learned things for the first time thanks to the guide’s explanations, making it a meaningful experience. All of the staff were friendly and courteous. With Kofuku-ji Temple, Nara Park, and the station all nearby, it’s an ideal location for sightseeing, so I’d definitely like to stay here again when I visit Nara.

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

The Room was clean, the breakfast was delicious, and the large public bath was great. However, since there was only one elevator, it got very crowded during peak check-in and check-out times, and we sometimes had to wait quite a while, which was a bit inconvenient. Also, the hallway was hot—I wish there had been air conditioning in the corridors as well. Still, considering the value for money, it’s an excellent Hotel! I’d love to stay here again when I visit Imabari.

I stayed one night in a Deluxe King room by myself. All of the hoteliers were very kind and happily responded to my questions and requests, so I felt comfortable throughout my stay. The view from the Room was so beautiful that I could have watched it forever, and I instantly changed my plans and decided to spend the day relaxing inside the Hotel. Since I live far away, if I ever need Accommodation in Tokyo again, I will choose this place. I can confidently recommend it to anyone. Thank you for a wonderful memory.

The meal, made with plenty of local ingredients, was satisfying in both quality and quantity. It paired very well with the local sake we received as a perk. The Room was flawless, including the open-air bath. The large public bath at the sister property across the road (seaside) was also excellent, but since it was rainy that day, it felt a bit inconvenient to use. The large public bath at SAZANA was also a little small, which was the only disappointment. The service was friendly and attentive, and we were truly able to relax. Thank you very much for taking such good care of us.

I stayed here with my sons when they came home for the Obon holidays. Both the lobby and the salon were solid, elegant, and wonderful. From our Room window we could see the river and the sea, and we spent a relaxing time watching the sunset. Dinner was luxurious and delicious, but for me—now over 70—the portions were a bit too large. They asked how much of the finishing sea bream ochazuke we wanted, and I was surprised when my sons chose extra-large servings. The pudding was as delicious as ever, so I enjoyed it easily as a separate dessert stomach. This is an Accommodation I would love to visit again if I have the chance. Thank you very much for your hospitality.

As a rare Onsen Accommodation that uses 100% free-flowing natural spring water with no added water or heating, it immediately caught my interest as an Onsen lover, so I decided to stay here. The Onsen was a little hot, but the water was very clear and felt wonderful. The Key Bath and Standing Bath were fascinating along with their history, and the private riverside bath offered a relaxing soak while looking out over the Yoshii River stream—truly a pleasant Onsen experience. The building has a great atmosphere and feels calm and comfortable. The staff were also kind, courteous, and welcoming. I had a genuinely enjoyable stay, but considering the price, there were a few disappointing points. For an Accommodation in this class, I expected complimentary drinks (free flow), but that wasn’t the case—even items in the refrigerator were charged. There is tea in the Room, but no coffee, and there is no coffee service in the lobby either. After dinner there was wine, alcohol, and coffee service at a house across the street where we could relax for a while, but snacks to go with drinks still cost extra. Since this is such a lovely place overall, I only wished these kinds of services were offered just a little more generously.

I stayed at this Accommodation yesterday! The service was very attentive, and the in-room open-air bath was flawless. Watching the staff grill and prepare sushi right in front of us at dinner and breakfast made the experience even better. Thank you for a wonderful one-night stay!