Seluruh negara × Akomodasi dengan lounge sambutan yang nyamanKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 87Halaman 目

Onsen water even came out of the bath in our Room—how unusual. The food was also very delicious. The freshly made rolled omelet at breakfast was served hot and tasted great. Since we were on a Multiple Night Stay, I was surprised that we were served salt-baked sea bream. There were three baths in total. Thanks to the Onsen, my skin felt smooth. However, it was hard to see your footing in the open-air bath, and the stairs felt scary. The Room is a bit old, so the tatami floors creaked. The welcome drinks were wine and orange juice. We took some sweets (Chateraise baked treats) back to the Room and enjoyed them slowly. Tea and coffee were set up by the stairs so you could drink them in your Room, and we could have as much as we wanted without hesitation. It’s a place where you can relax in your Room at ease. All of the staff were kind, so it’s somewhere I’d like to visit again. Thank you very much.

This was our second stay, and we were very satisfied with the Facility, service, meals, and Onsen. It’s an Accommodation that both children and adults can truly enjoy. As soon as we got home, our child asked, “I want to go again!” Although it’s a highly satisfying Accommodation overall, if I had to mention one thing, I think it would be helpful to have a small towel for wiping around the sink. Since there are slopes and stairs on the grounds, guests using strollers or those with mobility difficulties may find it better to use Yawatano.

The wine server, open-air bath, dinner, and breakfast—everything was perfect! The Room was clean, and I’d love to stay again!

We stayed here to celebrate my best friend’s birthday. The Room was spacious, and it was great to be able to use two baths—one for day-use guests and one for overnight guests. The meals were delicious, and we were very happy to receive a birthday gift at the time dessert was served at dinner. We also enjoyed having a birthday party in the Room. Since we checked out at 7:15 a.m. to go to the Tateyama Kurobe Alpine Route, we would like to stay longer next time. Thank you very much.

The Facility isn’t new, but even a new place won’t feel comfortable if it’s inconvenient to use or the Room is too small. The location is in the middle of the downtown area yet not noisy, and having parking makes it convenient. In any case, the spacious Room is very helpful for us since we travel with a lot of luggage—even the hallways are wide. I think they put real effort into breakfast as well. The food tastes good, and you can tell the staff are always attentive because the tongs and plates are kept clean. It’s also great to see experienced staff working with pride. With so many Business Hotels these days where you’re made to check in at a machine even when staff are right in front of you, and where service often feels inattentive, this is a valuable Hotel that I hope will continue for many years. I will gladly stay again.

The Shuttle Service driver was very kind and welcomed us with a smile, and also saw us off when we left, which felt very pleasant. We were able to relax and enjoy the entire Accommodation, the Onsen, and the meals, and we were satisfied overall. However, one of the highlights is probably the lounge, but the beer in the lounge server had run out, and even after we informed staff it wasn’t replenished promptly, which was disappointing. Other guests seemed disappointed as well. Since many guests use it during busy check-in times—and I think many people come specifically for the lounge—I would like to see some improvements from the Accommodation side, such as having one staff member stationed there during that time slot only, or if staffing is difficult, providing canned beer just for those hours.

It was worth more than the price. We relaxed as a couple in the Onsen and were very satisfied with the delicious meals. Even my big-eating husband left completely full. The Facility is old, but the garden is beautiful, and we saw a family feeding the koi. The women’s bath is small, so we would be happy if you could rotate it between men and women.

We stayed as a group of three, and the room was spacious enough with a large TV, offering great value for money. It’s also within walking distance to Tiffany's, which was very convenient. We were extremely satisfied. The front desk staff were all smiling and exuded hospitality, making our stay very pleasant.

Breakfast ingredients are served in small side dishes, so you can enjoy a variety of items in just the right portions.

Excellent value for the price. Great deal.

I usually stay with my family, but this time I tried a solo trip for the first time. I chose this Hotel because the women-only dormitory felt safe, and the value was amazing: unlimited alcohol and soft drinks, a triple gelato, a delicious pasta dinner, plus access to the lounge and baths at the neighboring Suizantei… it was perfect (the sauna at Exclamation Hotel was great too). The next day, I switched breakfast to lunch and enjoyed it at Shokudo Ichi, then finished with an Onsen soak in Koganeyu! What’s more, staying here comes with a Reservation slot for “Morino Hyakunichi Gori,” so I could enjoy it without waiting. This was also my first time hitting the jackpot in the lucky locker lottery—I even received a commemorative Kyujitsuyu mug cup and was truly moved. The Hotel staff were all very kind, so I felt comfortable throughout my stay. A solo trip at Exclamation Hotel might become addictive—I’ll be back!

We stayed here for his birthday. We made a Reservation because we could enjoy the sauna, Onsen, and BBQ. This time, we only had breakfast, and brought our own ingredients for dinner. To put it mildly, this Accommodation was amazing. It was a little disappointing that there was no microwave, but everything else was perfect! We will definitely come again!

Unfortunately, it rained with occasional cloudy skies, so it was a shame we couldn’t enjoy the spacious garden terrace in sunny weather. Going down the stairs without a handrail felt a bit scary because it seemed slippery, but overall we were satisfied.

I stayed with a Multiple Night Stay Plan for 3 nights and 4 days. Although it is along Odori Park, it is on the west side from the TV Tower, so it was very quiet without any outside noise. The sound inside the Property was very resonant, which was a bit concerning. A short walk allows easy access to the underground walkway, making transportation very convenient. I would like to use it again if I have the opportunity. Thank you very much.

I chose this Accommodation because I was very interested in the open-air bath accessed by the mountain railway. I enjoyed it so much that I ended up using it three times during my stay. Since it was Monday right after the holiday period, it was very quiet, which was great. The Facility has the charm of a classic Onsen Accommodation, and the guest rooms have been beautifully renovated, making it extremely relaxing. I would love to stay again.

This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip. After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied. Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room. I'd like to visit again.

I stayed on the night of a live show and used the plan with No Meals Included just to sleep. It was a weekend when live events overlapped at multiple venues and Yokohama must have been extremely crowded, but everything from check-in to check-out was consistently smooth, making my stay very comfortable. There is everything you need nearby, and it’s a convenient location for getting anywhere. Still, it’s quiet at night. It’s also close to a Minatomirai Line station. The Facility and building do feel a bit old, but the bathroom area was easy to use and there were no issues at all. We stayed for one night with just one small suitcase, but since the Room is compact, it may feel cramped if you have large luggage. Thank you very much for your hospitality!

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

Upon arrival at the Accommodation, a female staff member greeted us with a gentle smile and warm hospitality, making it a wonderful memory. We were also very satisfied with the welcome drink service, which included coffee and a small Danish pastry.

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.