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Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

We stayed for one night with three people. In addition to the three beds, there was a table and chairs, and we were able to open two suitcases on the floor. It was also nice that the toilet and washbasin area were separate. The hair dryer in the Room was a Dyson. Unfortunately, the springs in the extra sofa bed were so painful even just sitting on it that it was hard to sleep. Also, one of the chairs was wobbly and unusable. If the sofa bed and chair are replaced, it would be perfect. My family said that when the public bath is crowded, the changing area is small and difficult to use. I used it comfortably when it wasn’t busy. It would be nice if we could check how crowded it is from the Room.

The interior had been renovated and was very clean. The bath used natural hot spring water and felt silky-smooth. All the staff were very dedicated, which made our stay pleasant.

I stayed at this hotel to visit the Pokémon Observatory ~Sagamihara City Museum~. Although I was initially confused about access from Musashi-Kosugi, it became easy to travel back and forth afterward. The natural onsen, which is one of my key points when choosing accommodation, was great, and the selection of pillows was also nice. Breakfast was delicious! Since it was an unmanned reception system, I deducted one star as I couldn't evaluate that aspect (though I didn't feel any inconvenience). I would like to stay here again if given the chance (I really liked the town of Musashi-Kosugi).

We stayed as three generations. First of all, the staff’s hospitality was outstanding, and we felt comfortable from arrival to departure. The shaved ice service also delighted the kids. If I had to ask for one thing, I would have been even happier with a few more welcome drink options. The meals were delicious with a nice contrast between dinner and breakfast. We also really enjoyed the table tennis. The Onsen was relaxing, and the view from our Room was soothing as well. Even though we made a mistake during the Reservation process, we truly appreciate how kindly you handled everything after we contacted you in advance. And with two meals included, this price range for this season offers excellent value for money.

The wash area has a retro feel, but it is clean, and the Japanese-style three-way mirror and small desk give it the character of a long-established Ryokan. In addition to floor chairs, there were also comfortable cushions, showing thoughtful attention to relaxing in a tatami Room. Since we chose a Room along the gorge, we spent time simply gazing at the rocks and river below or lounging on the tatami. The Onsen was of course wonderful, but above all, the meals were outstanding. The dashi broth was truly delicious, and with every bite I felt glad we came here. Every dish was carefully crafted, and I was impressed by combinations I had never tasted before. The staff’s hospitality was attentive as well, making our stay very comfortable.

I finally brought my daughter, who had been wanting to visit for a long time. The IKYU Diamond benefit was alcohol, but the staff member who showed us to our Room kindly asked if alcohol was okay. Since we don’t drink, they changed it to a non-alcoholic option, and we enjoyed it very much. Thank you. The hot spring water quality was as wonderful as ever, and the Room was clean and relaxing. The meals were delicious with a nice variety of changes, and they even took photos for us at the end—making it a very satisfying trip. We would love to visit again.

The location right next to the station was very convenient. The breakfast also had a wide variety of items, and I was very satisfied. If I had to mention any complaints: perhaps because it’s along the railway tracks, the soundproofing on the track side is excellent—there was no noise at all. However... the hallway door is loud and has no soundproofing whatsoever. Being able to clearly hear conversations and noises from people in the corridor is a downside. I couldn’t hear noise through the walls, so the building and wall insulation seems good, but there is virtually no soundproofing around the door area. It’s a shame. Also, there was hair on a bath towel, and although the bathroom itself was clean, the lower part of the bathroom door looked like it hadn’t been cleaned and was dirty, which was disappointing. Still, even taking these into account—the delicious breakfast, convenience, and comfortable Room thanks to how new it is—I’m very satisfied for this price. I’ll stay again!

It was a compact, easy-to-use Room. The showerhead, hair dryer, and shampoo amenities were all ReFa, which was great. However, it was disappointing that the bathroom had not been fully cleaned. Since it’s close to the station, I’d like to stay again if I have the chance.

We chose this Accommodation because it offers views of Lake Biwa. The scenery throughout the property was exactly as shown in the photos on the website, and we were captivated by the refined design and attention to detail. We booked a Plan that included breakfast and dinner, and every dish made generous use of local ingredients and was truly delicious. We would love to return, and we would also like to recommend it to someone special. Thank you for your warm hospitality.

This was my first stay. The Room was spacious and very comfortable. For dinner, I enjoyed Hida beef—the meat was delicious, and the fat had a pleasantly sweet flavor. The breakfast curry also contained plenty of Hida beef and was very tasty. Overall, it was a very satisfying Hotel.

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

This was the final Accommodation of my first trip to Niigata, a 3-night, 4-day journey. Our Room was the 2nd-floor Western-style twin [Marronnier]. The bathroom, with a separate toilet, was very convenient and made our mother-and-daughter trip extremely comfortable. The closet was spacious, and there were plenty of hangers. Just before check-in there are shoe lockers, and you can walk around the building barefoot or in socks. From the large floor-to-ceiling windows in the Room and along the corridors, you can enjoy views of wine grapes vineyards and the mountain range stretching from Mt. Yahiko. I visited looking forward to Vinespa’s aroma hot stone sauna, but I was told it is no longer available after renovations—such a shame. Still, the open-air baths placed throughout the garden offered wonderful scenery, and I thoroughly enjoyed soaking both after dinner and before breakfast. Restaurant Cave d’Occi is beyond a European-style garden that is carefully maintained by gardeners. The April menu—beautifully presented and truly delicious—featured local ingredients (hairy crab, celeriac root celery), spear squid), wild boar meat), flounder), roast beef smoked with branches from wine grapes vines), etc.) without feeling overdone). At the winery shop, I had my favorite Zweigeltrebe and unoaked Chardonnay shipped home). The next morning’s Japanese breakfast surprised me—in a great way: zaru tofu with olive oil was delicious!! At checkout time) pizza toast) grape juice) at the library café tasted so good it made leaving hard). It’s an Accommodation that made me genuinely envy those who live nearby).

I stayed here during a typhoon due to work and other commitments. I am truly grateful for the staff’s thoughtful care. The Room was spacious, and I enjoyed using the washer and dryer; the bathroom was also clean, and I had a great time. The meals were delicious. The drinks were delicious as well. I was able to enjoy the atmosphere of Yokosuka, and thanks to the staff’s smiles and considerate support, I felt very at ease throughout my stay. I often stay in Tokyo for work, but compared with overpriced Hotels that feel superficial, this Accommodation offered excellent service, which made me very happy. I’m also grateful for the thoughtful attention from the staff at the drink counter. I will visit again. Thank you very much.

I made a Reservation not for myself, but for a family trip for my uncle and other relatives. As they are elderly, we had detailed requests regarding Room assignments and meal arrangements, but you responded quickly and courteously to our emails in advance, and we were very satisfied. My uncle said it was a wonderful Ryokan—the food was delicious, the all-you-can-drink alcohol was great, and being able to have a beer after the bath was the best part. I’m sure our large group caused some inconvenience in various ways, but thank you very much. If I have the chance to return home and travel myself, I would love to stay with you as well.

With the prominent sign and easy-to-park lot, we arrived without getting lost. The staff were pleasant and welcoming at check-in. There was a wide variety of welcome drinks after check-in, and my child enjoyed them after the bath. The bath area was very clean, so we could relax and soak at ease. It seems they prepared a ladies’ Room for us, and I was able to enjoy a luxurious stay with the hair dryer and nano steamer. My child really liked the Hotel and says they want to stay again—if we travel, they want it to be Super Hotel. I also found this to be a Hotel I’d like to use again if I have the chance. Thank you very much.

I stayed for one night starting August 13. Although the weather was unfortunate, I could really feel the attentive support of your staff—from guidance in the parking lot upon arrival to check-in. Before dinner, I used the private bath to ease my travel fatigue. No Reservation was required, there were many types of tubs, and the water temperature was just right. After the bath, my skin felt smooth and silky, which was very pleasant. I was especially happy that it was all-inclusive. The beer after the bath was amazing. For dinner’s kaiseki meal, I chose beef tongue shabu-shabu; both the portion and flavor were outstanding. The gentleman who assisted us at the restaurant had exceptionally polite and wonderful manners. I was born and raised in Sendai, but I have lived away from my hometown for a long time now. Miyagi rice is something we can proudly boast about to The whole country. I enjoyed it very much. The eggplant miso at breakfast reminded me of my mother’s cooking. I’ve known since childhood that Naruko has many Accommodation options, but I’m truly glad I chose Naruko Kanko Hotel. I would love to visit again. Thank you very much for your hospitality.

We stayed to celebrate my father’s 80th birthday. We had dinner at arco on the 42nd floor. They prepared a dessert plate, and my father was very happy. The website said we could see fireworks from the 42nd floor, so we made a Reservation, but unfortunately they were not visible from the restaurant. (However, after leaving the restaurant, we were able to see them briefly from the lobby.) We also had breakfast at arco the next morning, and the Tsuno sparkling wine and cheese were delicious. My mother especially enjoyed the galette. The ocean view from our Room was wonderful, and I’m grateful that we could do something meaningful for my parents. We would love to visit again.

It was a shame we arrived late, but since it was all-inclusive, we enjoyed drinks without hesitation. After 8:00 p.m., there were also plenty of snacks available. We had dinner in a lovely private annex, enjoyed live piano music at night, and even made use of the massage chair. The bath had tatami flooring that felt great underfoot, but the open-air bath was a little cool. Also, there were times when no one was at the front desk, which felt slightly unsettling—having a bell or similar would be helpful.

I stayed at Shimoda Yamatokan again this time. I’ve visited many times, and every time I come, it reminds me, “I’m so glad I chose this place.” The view of Tatadohama Beach right in front of the Accommodation is always stunning, and simply gazing at the ocean from the Room is incredibly relaxing. The food is delicious every time, and I was able to enjoy the Onsen at a leisurely pace—another very satisfying stay. Above all, the warm hospitality from all the staff is truly wonderful. Some staff members even remember me, which gives me a comforting feeling like coming home. Thank you again for a wonderful time!