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Although I have stayed at many Hotels and Ryokans in Japan and abroad, there are surprisingly few Hotels that I can look back on later and truly feel were a great stay. This time, however, even after more than a month, the wonderful afterglow of the trip still remains. The Room, restaurant, and pool were all impeccably maintained, with thoughtful attention evident everywhere—nothing felt lacking or excessive. A major reason was also the excellent hospitality from the female staff member who welcomed us from check-in. I was also happy that there were no guests being loud or disruptive, and I am truly grateful to have found a Hotel I can return to with a smile and say, “I’m home!”

The Room was clean and well maintained, and we had a comfortable stay. The staff provided pleasant service, which made our trip even better.

I stopped by and stayed here on my way back from visiting Ise Grand Shrine. It’s within walking distance from the station, and I was able to check in smoothly with no stress. The building is undeniably old, but the Room was kept clean. The meals were very delicious. The local specialty, Atami-ni, was truly outstanding. It’s also nice that you can choose your dried fish at breakfast. Many of the staff are from overseas, but their hard work comes through, so there’s no stress. The Onsen was at a comfortable temperature and felt great. I’d like to stay here again if I have the chance.

Although it is a bit far from the nearest public transportation, the location is quiet and within walking distance of Glover Garden and Oura Cathedral. It seems to have opened fairly recently, but the Hotel staff’s hospitality was outstanding. We had both breakfast and dinner, and the creative, innovative menus skillfully blended Western and Japanese flavors with excellent quality. The restaurant also appears to be available even if you are not staying overnight, so it’s a great option to consider for your stay or dining in Nagasaki.

This is a well-established, reliable Hotel in Amami. There is an Onsen on the top floor, and soaking in the open-air bath while taking in a panoramic view of Naze Port washes away your fatigue. From your Room, the ocean is right in front of you. The sea below has coral reefs, and tropical fish—even Nemo and friends—swim by. The staff are kind and always make you feel comfortable, so it feels like coming home. Whenever I visit Amami, I spend one night here and have dinner at Yani. Resting while looking out over Amami’s sea from your Room feels wonderful, and in the morning you can relax over breakfast with views of the garden and ocean—this is a Hotel that leaves you feeling refreshed.

I stayed here a few years ago and was very satisfied with the comfort and convenient location, so I chose to stay again for this trip to Kyoto. Just like last time, the staff’s hospitality, the spacious Room, and the cleanliness were all excellent. I would love to stay here again on my next visit to Kyoto. Thank you for your wonderful service.

I had imagined a large Hotel in a great location with lots of people, but the spacious interior was quiet, time passed at a relaxed pace, and it had a calm atmosphere. The lounge was very comfortable, and the Ibasho space was also so pleasant that I hardly stayed in my Room (lol). I was very satisfied. Thank you for taking care of me. I’d like to make another opportunity to return again.

I made a Reservation for my family’s stay. They said the breakfast was delicious, there was soft-serve ice cream, and the Room was comfortable.

We stayed in Arima Onsen the previous night to celebrate, and since we were already in Kansai, we decided to stay in Kameoka as well—a place with special meaning for my parents. As it was our second night, we chose this hotel to save money, but every dish was delicious down to the smallest detail and truly impressed us. Not only dinner but also breakfast was outstanding. My parents also said the food here is genuinely excellent. Thank you very much.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

I forgot my phone and some clothes, but the staff kindly contacted me, and when I came to pick them up, they handed them to me with a smile. I sincerely thank the staff member who assisted me over the phone and the female staff member at the front desk. I live relatively nearby, but I will definitely stay again.

We stayed here for the first time to celebrate my husband’s birthday. The Room was clean, the view was great, and it was very comfortable. Every staff member greeted us with a smile, and we were impressed throughout. Above all, the food was outstanding. We were amazed by the live ice cream presentation, the live rolled-omelet presentation, and two surprise dishes that weren’t even on the menu. Everything was truly delicious, beautifully presented, and the decorative vegetable carvings were adorable. As someone who doesn’t eat much, I couldn’t finish it because it was so filling—so even big eaters will be satisfied with the portion size. There were also many kinds of drinks available with unlimited refills, and we really felt their warm hospitality. We would love to come again! Thank you for such wonderful memories!

This was our second stay with children. Last time, we stayed after visiting Disney. Located inside Kasai Rinkai Park, it’s perfect for letting kids play. This Plan included breakfast, and the food was excellent—no surprise given it’s part of the Okura group. Dinner wasn’t included in the Plan, but we used the restaurant and it was delicious as well. The large public bath was clean and spacious. There aren’t many Hotels in Tokyo with such a large bath, so it was very relaxing. The staff were very kind and helpful, especially to our child. They also stored our luggage on both check-in and check-out days, and we could rest in the lobby and reorganize our bags, which was a big help while spending time in the park with our child. Thank you very much.

I stayed one night in a Deluxe King room by myself. All of the hoteliers were very kind and happily responded to my questions and requests, so I felt comfortable throughout my stay. The view from the Room was so beautiful that I could have watched it forever, and I instantly changed my plans and decided to spend the day relaxing inside the Hotel. Since I live far away, if I ever need Accommodation in Tokyo again, I will choose this place. I can confidently recommend it to anyone. Thank you for a wonderful memory.

We always stay here when traveling with three generations, and we truly appreciate your hospitality. (It also feels nostalgic because my father worked here back in the Kanpo days!) Since the renovation, it has become even more comfortable for children, and we made more wonderful memories again this time. As part of the summer vacation program, our kids were thrilled right after arrival with the cardboard maze and the guests-only soft-serve ice cream and ice pops! At dinner, there were also summer-only treats like chocolate bananas and shaved ice—like a fun festival. They were set up so they couldn’t be seen from our seats at first, so after the kids finished their meal and we told them about it, they happily went to get some. We really like that both breakfast and dinner are served at the table rather than buffet-style, so we can relax and enjoy our meal. The dishes used Yaizu sashimi and rice, and we could feel the care put into the food. And we were absolutely full!!! The Onsen water quality has been great for years, and my mother and daughter were able to relax together. We stayed in a Room with an open-air bath, and had a welcome little visitor (a cicada)! The kids loved it (it was gone by morning). The staff at the front desk and shop were kind and helpful as well—this is a Hotel where we can feel safe and comfortable. If there were a Room that could accommodate six people, that would be perfect; from next time we will need to book two rooms. We would be very happy if there were an option where everyone could stay together. Thank you again for your continued support.

I stayed here on a solo trip. Everyone at the Accommodation was incredibly kind and helpful! The meals at the Accommodation were beautifully presented and delicious—I was very satisfied. I was surprised that the drinks in the Room were free! I enjoyed having alcohol on the terrace to cool off in the evening, and drinking oolong tea after a bath, haha. In the morning, I made drip coffee using hot water from the water dispenser and spent my time feeling refreshed. The Room was also very clean, and the in-room bath was an Onsen. There wasn’t any mold at all in the bathroom. The grout was spotless, the faucets were shiny, and even the drain was clean. The large public bath was great too—the design is lovely. This time my goal for the next day was visiting shrines, so I went to Ishigami-san, Hikodaki Daimyojin, and Isawa Shrine. They kindly explained nearby roads and how to get around, which helped a lot. What’s more, even after I had checked out, they actually ran after me just to give me a taxi company phone number. Thanks to that, I could take a taxi when traveling from Hikodaki Daimyojin to Isawa Shrine and arrived an hour earlier! They also recommended a very kind taxi company, so the driver told me what preparations I needed for visiting Isawa Shrine as well—and I made it up safely! It turned into such a wonderful trip! I’d definitely love to stay again!

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!

Thank you very much for taking care of us during our stay. The large public bath, the private bath, and the meals were all wonderful. Thank you as well for accommodating our allergies. About 20 years ago, we visited with our family on a day trip and used the jungle-themed bath. Now that our children are fully independent, this time it was just the two of us as a couple. The atmosphere of the baths has completely changed, but it still felt somehow nostalgic. In our Room, the thicker curtain did not slide properly, and there was a part we could not close before going to bed. It was also a little disappointing that the toilet and washbasin area felt quite old. Even so, everything—including seeing us off at departure—was excellent, and we would definitely like to stay again. Thank you very much.

This was our second stay. Earlier this year, we used this Accommodation as a base and really enjoyed walking around Nihonbashi, Ningyocho, Suitengu, and Kanda, so after six months we stayed again in the same way. This time for dinner we bought takeout from two department stores and long-established shops and ate in our Room instead of having dinner at the Hotel like last time. The reason is that while the shabu-shabu we had was very delicious, the portion was a bit large for us in our 60s. However, when we saw the posted dinner menu information at the Hotel, it looked like there were also options such as “choose-your-set meal” selections and small side dishes—so after all that walking, it might have been nice to relax over that kind of dinner after enjoying the large public bath… We talked about it together. We may have missed out. We did have breakfast at the Hotel, and as always the miso soup was delicious. I would have preferred the salmon a little more grilled, but it was a comforting breakfast. Kazusaya has many sights within walking distance and very convenient transportation access. Being able to leave our luggage before check-in or after check-out is also extremely helpful because it makes it easy to come back. We also appreciate being greeted with “Have a nice day” and “Welcome back.” We will probably visit again soon. Next time, we’ll have dinner too.

I made a Reservation about two weeks in advance for a university open campus event. I was looking for a twin-bed Room, so I was relieved to secure one. It’s a bit far from the station, but it’s located roughly halfway between the university and the station. I couldn’t find a convenience store nearby, so it’s best to buy what you need around the station before heading over. The Room had air conditioning and felt clean. Amenities are available on the first floor for guests to take freely. Meals were served on the 13th floor, with a wide variety of Japanese and Western options and a great view. The salmon and rolled omelet set was delicious, as were the apple pie and apple sorbet.