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This was our second stay, and it was truly a wonderful Hotel, just as impressive as the first time. The staff were all very kind, and we were very satisfied with the service at the pool, including bath towels and water! Our 3-year-old also really liked how clean the Room was. The candy we received when leaving was given to our child, but it turned out to be spicy—so we would have been happier if it had been a sweet candy instead.

I stayed for business with a No Meals Included plan, and overall it was a chic, luxurious Hotel. I’ve stayed at other Hotels in the same group in different areas, but Kumamoto is the best. From the entrance, it had a wonderful atmosphere and a very pleasant scent. Everything was just right, and I had a very comfortable stay. However, there were also some disappointing points. About some overseas guests: Even if I overlook the lack of elevator etiquette (forcing their way in even when people are getting off), I was shocked to see someone using a video call (the other party sounded like a man) in the large public bath changing area.

This was our first stay, and thank you very much for preparing such a wonderful Room! Our family had a great time. Since we have a small child, we really appreciated the valet service on hot days, and we were truly happy when your staff helped carry our plates to the table at the breakfast buffet while I was holding my child. Also, because we could switch our breakfast vouchers to the lunch buffet at your affiliated Hotel next door, it was a big help that they didn’t go to waste even on days when we had to head out early in the morning. The value for money is excellent and the in-house Facilities are well equipped—this is a Hotel I would recommend to friends and acquaintances. Thanks to you, it was a very satisfying trip. We would love to stay again.

We arrived by car, and even in the heat we were greeted before we even reached the entrance. Sometimes you’re welcomed after arriving at the entrance, or staff are stationed at the entrance to greet you—but this time they were already waiting out front. Isn’t that almost too wonderful? The welcome drink was delicious as well. This time we chose a lower grade and stayed in the Residence building. Getting from the Main building to the Residence requires walking a short distance outside, so it might be a concern on rainy days. There are also a few stairs, but staff will carry your luggage, so it shouldn’t be an issue. There is a private Onsen along the way, so for those who plan to use it, staying in the Residence may actually be more convenient. The Room was spacious enough. Our pre-requested baby cot, diaper bin, baby bath, etc., were already set up in the Room, so families with babies can stay with peace of mind. The indoor bath is an Onsen with free-flowing natural spring water in the Room. The temperature was perfect—absolutely wonderful. The BVLGARI amenities were also great. Breakfast was delicious, and the portions were just right—more than enough. As for the cuisine overall, I think the chef’s skill is outstanding. At dinner service most guests dress neatly, so for men it’s better to wear something with a collar to match the atmosphere. On our first stay last time we didn’t know what to expect and dressed too casually—lesson learned. Shorts and a T-shirt would probably still be fine; this is simply about maintaining the overall ambiance. The outer-side seating likely has better views, but if you have children I recommend sitting on the lobby side—you don’t have to worry as much about others there, which really helps. If your baby starts crying hard nonstop (as babies do), you can simply step out. I’m very interested in dinner as well, but with a baby we couldn’t use it considering the atmosphere—hopefully someday. The evening ambiance is wonderful. Service is excellent as expected—from checkout through seeing us off was superb—and I honestly wonder if there is any Accommodation that surpasses this one. Given today’s times I imagine staff training must be challenging everywhere, but this Accommodation’s hospitality stands out as truly exceptional. Thank you to all staff members and chefs alike. Thank you again for another wonderful stay.

The welcome drink service included options such as sake and plum juice, and the Room’s beautiful interior created a special, out-of-the-ordinary atmosphere. In particular, the breakfast was of exceptionally high quality, with some menu items that were on par with a main dish at dinner.

We stayed to celebrate my partner’s birthday. In our Room, there were welcome fruits, a towel cake and cake for the birthday celebration, and a message card from the Hotel staff. I initially wondered if paying around 100,000 yen for one night in Kyoto—an easy day trip—might be a bit too extravagant, but we also received Hotel credit as an IKYU Gold member benefit, and overall it turned out to be a very satisfying stay. We enjoyed the Hotel activities and the bath facilities, and I was also happy with the daruma we received when leaving. After turndown service, the soft drinks in the refrigerator had been replenished as well. These days more Hotels don’t even offer turndown service, so I felt that Six Senses really takes care of those details—exactly as you’d expect. For me it was definitely a splurge stay, but since our satisfaction level was high, I’d love to come back again when I have the chance.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

The staff’s attitude and service, the Room cleaning, the bathroom cleanliness, the views and night scenery, and the lounge were all outstanding—I couldn’t find a single negative point. Adding breakfast was absolutely the right choice! The luxurious dishes, complimentary à la carte items, and drinks were all excellent.

The sea of clouds from the Room was truly magical and wonderful. Unfortunately, it rained, but it had a lovely atmosphere, which we also enjoyed. Not only was the hospitality excellent, but we were especially impressed by the size and comfort of the bath towels. We would love to visit again as an occasional treat. Thank you very much.

Although we traveled during extreme heat, the moment we stepped into the Hotel amid the bustle of Arashiyama, it felt like a different world, welcomed by a white garden. We arrived early, but they kindly showed us to our Room since it was already prepared, which made us very happy. The Room was stylish and comfortable. The view from the balcony and the sound of water were soothing, and we had a wonderful time. For dinner, we enjoyed tapas and pasta while watching Togetsukyo Bridge at dusk—beautifully presented and delicious. It’s a Hotel I’d love to visit again in another season. This trip also celebrated my daughter, and thank you for preparing flowers in our Room for her. It became a memorable trip.

My wife and I stayed here as a reward after work. Everything was wonderful—the butler service, the food, and the atmosphere. The early evening with a hint of autumn and the refreshing mornings were both amazing. Staying for about two nights would be perfect. Next time, I’d like to try another Room as well. Thank you—my wife was very satisfied too. The meat miso we received was so good we couldn’t stop eating rice.

I made a Reservation the day before on a whim. I was very satisfied with this rate including breakfast. The Facility is old, but both the Room and the large public bath were well cleaned, and I had a very comfortable stay. Also, the front desk and restaurant staff were very pleasant and wonderful. It’s not flashy, but I think it’s a very good Hotel where you can relax. I’d love to stay again. Thank you very much.

Since we traveled to Miyazaki despite the bad weather, we decided to take it easy, and this was the perfect relaxing space. Surrounded by soothing greenery, with a spacious lobby, lounge, and Room, I felt my mind truly unwind. We chose the breakfast-only plan; aside from the main dish, everything else was brought to us after ordering. As someone who isn’t fond of buffets, I really appreciated it, and everything was delicious. It’s a Hotel I’d love to visit again. Thank you very much.

It had been unbearably hot for so long that I didn’t feel like going anywhere, but I thought a hotel staycation would be enjoyable, so I decided to make a Reservation. The chilled hand towels on arrival and the ice-filled ice bucket provided during turndown were thoughtful touches—especially appreciated in summer. It was also my first time trying lounge hopping, and I miscalculated by eating too much and ending up uncomfortably full at dinner… Still, I enjoyed strolling around the garden inside the Hotel and had a very satisfying stay.

This was our first stay as a couple. The Hotel is attached to a golf course and is a little away from central Nasu, but both my wife and I were completely satisfied. We enjoyed the warm hospitality from everyone at the Hotel, wonderful cuisine, a private hot spring source that warmed us through to the core, and spacious, clean Rooms—everything we could have asked for. At departure, clean wipes were prepared for us, and our car windows ended up sparkling. We sincerely thank all of the staff. It has been a while since we experienced such truly professional hospitality—we were genuinely moved. Thank you very much.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

The day before, our flight was canceled due to a typhoon and it seemed the island had been closed off, so we were worried about whether we could go the next day. However, we decided not to change the dates and went as planned. The weather turned sunny and we were truly happy to be able to make it. Many staff members warmly welcomed us on arrival. They also took photos for us at the entrance to the photo spot, and there were welcome drinks available at the entrance as well. After that, we rode in a cart and were escorted to our Room. The view was wonderful, the bath was spacious, and there were plenty of amenities—everything exceeded our expectations. At breakfast buffet, the whole-grapefruit fresh juice was especially unforgettable. Everything was perfect, and we had a dreamlike stay! Thank you so much!!!

We thoroughly enjoyed the stunning ocean views and the soothing atmosphere on rainy days, and we were very satisfied with the warm service from the staff and their excellent hospitality. The chinsuko made at the restaurant was delicious, and we were also happy to be able to buy some as a souvenir to take home. Next time, we’d like to stay in and enjoy a relaxing “staycation” at the Hotel!

We stay here every August with my three sisters’ families. This year we were lucky with the weather and had a great time in the pool, enjoyed table tennis, and both my daughter and grandchildren were very satisfied. They also prepared a private dining room for dinner, so we could eat without worrying even when our 2-year-old grandchild was running around. Of course, the food was delicious. All of the staff were very kind, and we are especially grateful for the service at dinner. We plan to stay again next year.