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I had another truly comfortable stay. The Room was thoroughly cleaned, with fresh, spotless linens, and a wonderful view. I ordered Room service for dinner and tried the Japanese breakfast for the first time. The timing of the service and the taste were both excellent. Above all, the food was delicious. The hospitality was also outstanding, and I was able to relax until the 1:00 PM checkout time. Thank you very much. I will definitely visit again.

I always appreciate APA Hotel. No matter which location I stay at, the consistent quality gives me peace of mind.

This was my first time staying at Storyline, and I was extremely satisfied—the place was very clean and the location was great! I usually stay at large Hotels, so I was a little worried about the Facilities, but after staying here I had no issues at all. When making my Reservation, I shared my Room preferences, and you prepared a Room that perfectly matched my request—I was truly delighted!! Both the building and the Room were carefully cleaned and felt very fresh and spotless. Breakfast wasn’t the typical buffet style; instead, we could put whatever food and drinks we wanted into a basket and eat anywhere in the Hotel. It was my first time experiencing that, and it was so much fun! My once-a-year reward trip turned into something really special!! I’d love to stay again next year! Thank you so much!!

I stayed here with a friend. The infinity Onsen and the food were both excellent. However, the hair dryers in the large public bath took a long time to dry my hair, so I would appreciate it if you could upgrade them to higher-quality ones when you replace them next time. Since the Facility is wonderful, it felt like a bit of a missed opportunity. I would love to stay here again when I visit Beppu. Thank you very much.

It’s a bit of a walk from the station, but the Room was comfortable, the amenities were well stocked, and it was quiet—making for a very relaxing stay. The nearby yakitori restaurant was delicious, and we also enjoyed a long-established coffee shop for breakfast and a shrine full of history. It made for a wonderful trip to Nagoya. Thank you very much.

The entire Accommodation feels spacious throughout. The Room is also large, making it a place where you can truly relax—almost too comfortable for just one night. Even without any plans, simply unwinding in the Room makes staying here feel worthwhile.

It had been a while since I last enjoyed a Hotel vacation. The heat had been lingering and I was tired from work, but I was able to refresh and feel back to normal. I love the Japanese-style breakfast in the morning. Sorry for spilling the soy sauce. I’ll be back again. Everyone, please be careful of heatstroke even while you’re at work.

To be honest, I stayed without high expectations, but overall it was a very pleasant stay. The Room was spacious and clean, and the meals were delicious. The service was attentive. Relaxing in the Onsen helped me unwind and recover from daily fatigue. I would like to stay again if I have the opportunity. Thank you very much.

I stayed for a Multiple Night Stay of 3 nights. There are two entrances, one on the ground floor and one on the basement level; the basement is connected to JR Sapporo Station and Sapporo Subway Station via an underground walkway, so you don’t have to worry even on rainy days. The Room was clean, with a great view of Sapporo Station right in front of the window. There is also a large public bath, which was perfect for relaxing after a long day. I’d love to stay here again if I have the chance to visit Sapporo.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

Breakfast was very high quality, and the adults were satisfied. We stayed with children as well, but it felt too adult-oriented and they didn’t seem to enjoy it. We stayed in a standard twin Room. The bedding was very comfortable, but there was a lot of dust in the Room and I had a runny nose and sneezing. The curtains and corners of the Room didn’t seem to be cleaned thoroughly enough. One small issue: there was no trash bin by the sink, which was inconvenient.

The food in the club lounge was delicious, and the drinks and snacks were all thoughtfully selected—we really enjoyed it. Above all, the lounge itself was stylish, spotless, and wonderfully relaxing, so we could unwind in peace. All of the staff were very pleasant and made us feel truly well cared for. Thanks to that, we had a comfortable stay from start to finish. Breakfast was at Rilassa on the 3rd floor. It was crowded, but there was an incredible variety of dishes—far more than we could possibly try. They even had matcha warabi mochi that day, which was also excellent. The view from our Room was outstanding. From the lounge, we could see Tokyo Dome City attractions from above, and from our Room we enjoyed views over Tokyo and Marunouchi—plus Odaiba’s Fuji TV building in the distance, the National Diet Building, Minato City, and sparkling night views of high-rises toward Shinjuku. It was wonderful. The Room was spacious and comfortable, with a sofa large enough to stretch out on and relax. The sink area and bathtub aren’t the newest style, but they were polished to a shine and felt great to use. I didn’t know there could be such a fun and relaxing Hotel—I definitely want to come again. My family who traveled with me also said: “It was so much fun!! We want to go again! The food is delicious, and the club lounge is great!!” We’ll be back again. Thank you very much.

This is my favorite Hotel in Yokohama. The interior is truly beautiful, and the Room was spacious, clean, and comfortable. The Minato Mirai view is like a painting. Everyone at the front desk was gentle and courteous, which made me feel very welcome. Thank you for the wonderful Room. We didn’t add breakfast this time, but the room service curry was outstanding. The restaurant is great too, but enjoying a meal in the Room while relaxing and taking in the night view feels like a real luxury. I had a wonderful stay. Thank you very much. I will definitely return.

From the moment we arrived, the staff were attentive without being intrusive and were kind to our children. The breakfast and the in-room dinner via room service were both delicious—everything was perfect. We have stayed at several InterContinental Hotels, and among them, the service at InterContinental Hotel Beppu was outstanding. We were truly moved to find a Hotel we want to return to for the first time in a long while.

It was a very stylish Hotel and felt clean, and as soon as I entered the lobby it felt open and spacious—somehow it was very comfortable. There is also a free Shuttle Service, and the location is excellent. A design Hotel where every detail feels different from others. The exposed concrete walls created a great atmosphere.

The location was excellent, and the staff were kind. The free coffee was a nice bonus, and I was lucky to be able to watch the streetcars from the breakfast area window. There’s also a dumpling restaurant, an izakaya, and a convenience store in the same building, so everything you need is right there.

This was our second stay. All the staff provided wonderful service with warm smiles, which made us feel very comfortable. At the breakfast buffet, we truly appreciated your thoughtful care for my wife, who was not feeling well. The open-air bath was also beautifully maintained. When we travel to the Tohoku area again, we will be sure to stop by. Thank you very much.

The location was reasonably convenient, the property was clean, and I especially felt the staff’s service was excellent. On the other hand, I occasionally noticed an unpleasant odor in the unit bathroom in my room, so that affected my rating (it smelled like a drain odor backing up).

In a word, it was absolutely amazing! It seems the open-air bath and sauna were renovated last year, and it was the perfect Onsen for sauna lovers!!! The bed in the Room, with an Airweave mattress, was incredibly comfortable to sleep on!!! Breakfast offered a wide variety of options, everything was delicious, and the staff provided courteous service that made us feel truly relaxed. The front desk staff were also very polite, so overall it was an excellent Hotel!!! The underground waterfall was also very beautiful, and since you can go out into the garden, we were able to see it up close and felt soothed. I visit Okayama once a year, so I’d like to stay at this Hotel again when I’m there. Thank you very much.

Everything exceeded our expectations in every way, and we had a very comfortable stay. If I had to mention one thing, it would be even better if there were a Shuttle Service from the nearest station.