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It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

It was a family trip to celebrate our 25th wedding anniversary. The Room was stylish, and the open storage space made it easy to use. The large sofa and TV were very comfortable. The food in the lounge was also delicious. All the staff were kind, and it became a precious memory for us. Thank you very much.

On my first stay, I used the lounge and the pool. The lounge menu isn’t extensive, but everything was delicious, and the drinks are brought to your seat, so you don’t have to walk around unsteadily and can relax with peace of mind. Since I was bringing my mother, I hesitated a lot when choosing from several options, but everyone who assisted us provided such pleasant service that I’m truly glad we chose this Hotel. Next time, I’d like to come back soon with my husband! I’ve found another favorite Hotel!

When I mentioned in advance that we would be staying to celebrate a birthday, they prepared balloons and a congratulatory message in our Room, which truly moved us. They also kindly offered complimentary use of the private bath, so we were able to enjoy a very relaxing bathing time. We were also happy to receive a dessert plate at dinner. For the children, there was a fireworks set, a cute amenities set, gifts for answering quiz questions, and festival-style activities such as target shooting and string-pulling games. There was also self-serve shaved ice where you could adjust the portion size yourself, which was great. At the pool, there were free self-serve rentals of float rings and water guns as well, so we had a lot of fun. There was so much to enjoy that our child was absolutely delighted. We chose the breakfast and dinner buffet options. At dinner there was a live kitchen with hand-rolled sushi and steak (I think), and everything was very delicious. The value for money felt unbelievably good. We went right when service started, so it was probably mostly Japanese guests at first and only moderately busy; however, it gradually became more crowded as more international guests arrived. I think going earlier is more comfortable. The sea bream and tuna sushi were outstanding, and there were also sashimi offerings separately—since we are a family that loves seafood, we really appreciated it. If I had to mention areas for improvement: There was dust under the beds in our Room. Our child playfully reached under the bed and came out covered in dust, which was disappointing. Also (though this may be unavoidable due to the layout), the pool is not connected directly to the large public bath area; you have to move through indoor corridors within the building. After using the pool you need to change clothes before heading to the public bath area, which felt inconvenient—especially for families with children who likely want to bathe after swimming. Because coin laundry is free (and perhaps due to seasonal demand), there can be long waits. A notice said that if someone’s laundry cycle has finished, other guests may move it into a basket—but guests who hadn’t read it seemed startled that someone had moved their items without permission. I understood because I saw the notice myself, but it still didn’t feel great; I wondered if there might be another solution. Since it’s summer and free of charge—and everyone wants to use it—it may simply be inevitable. Overall, we were very satisfied. The value for money was so good that it almost made me wonder if everything was really okay! Thank you very much!

Nearby is Kuromon Market, and a short walk will take you to Namba Grand Kagetsu (NGK) and Ura-Namba, with plenty of places to eat and shop—an extremely convenient location. It’s quiet at night so you can sleep well, and the value for money is excellent.

A trip to Itoshima with three high school friends! We were unexpectedly upgraded to a corner suite!! Ocean views from the window, the bath, and even the bed. All the staff were kind and welcoming. Next time, I’d like to stay here with my family.

I stayed here to celebrate my birthday in advance. There was a “Happy birthday” message in the refrigerator and macarons beautifully served in a glass. I was very happy.\nIt’s always such a comfortable space, so I stay here whenever I can.

Stayed here to visit Akasaka ACT Theater. Simple and stylish, with an amenity bar; the location was great and it was very comfortable. Free coffee was available anytime, and we also enjoyed self-serve donuts as a snack.

Even though it was the day of the Gion Festival Yamaboko Junko parade and there were many guests, I had a comfortable stay. I went to the Onsen early, so it wasn’t crowded and I could relax. Breakfast offered a wide variety of options and was delicious—I ended up eating too much. I would like to stay again.

We were completely satisfied with everything—the Room, the meals, and the Onsen! We truly appreciated all the accommodations made for my nephew’s allergies. The kids also found lots of stag beetles and made wonderful summer vacation memories. It looks like this will become an annual tradition.

Our family of four stayed for one night. On the first day we went to Fuji-Q Highland, and on the second day we toured around Lake Kawaguchi. From the welcome drink to kid-friendly services, the hospitality was wonderful. The kids were especially happy with the fireworks they received. In central Tokyo, there are only limited places where you can set off fireworks... The Room was clean and well maintained, and the Facility offerings were excellent. There were also amenities and equipment not listed on the website (bottled water, Ramune soda, coffee and tea, a hair iron, bathrobes, a ride to the station the next morning, and rental bicycles), so you won’t have any trouble as long as you bring only your basic personal items. Having breakfast delivered was also quietly appreciated. If we had to go to a dining area or pick it up somewhere, we would have needed to get ready—but it was easy to just receive it right after waking up.

We appreciate your flexibility in adjusting the meal time even when we couldn’t arrive as scheduled due to traffic. Regarding the large public bath, it closes at 9:30 a.m., so we would be grateful if it could stay open a little longer in the morning. Thank you for your courteous service.

We ended up staying here at short notice as well while sightseeing with our son’s family. The front desk staff member was from overseas, but spoke fluent Japanese and kindly acknowledged our long journey, making check-in pleasant. The other staff were also very attentive—it really felt like a long-established Hotel. Breakfast was delicious, and we ate far too much. The Room shows its age and the door was a bit hard to close, but overall it was fine. There aren’t many amenities, but we knew that in advance, so it wasn’t inconvenient. There are also commercial facilities nearby, which was very convenient. If possible, we would be completely satisfied if the shuttle bus could run on weekdays as well. Thank you for the wonderful memories with our grandchild.

I stayed here on my motorcycle, and it rained that day, so I wasn’t sure where to park it. They kindly let me store it in the warehouse, which was a huge help. Thank you. It would have been perfect if the Facility had a coin laundry! If I’m in the area again, I’d love to stay here again.

I enjoyed staying at the b Hotel on my previous trip to Kobe, so I chose it again in Hakata.\n\nIt was close to Hakata Station, making it convenient for dining out and shopping. I had an early flight the next morning, so the easy access to the airport was a big help. It was also nice to have coffee along with canelés and macarons as a snack right after arrival. Most Hotels provide a hair dryer, but I was especially happy that there was also a hair iron available.

This was our first time staying here. We were able to enjoy a relaxing time with the whole family! Not only the pool but also the private beach was amazing! We experienced an extraordinary stay in a wonderful villa. I wish we had stayed one more night!

We had a very comfortable stay! Thank you to the friendly staff for kindly showing us around the Facility. It was a villa we’d love to stay at again!

We stayed for one night as a couple. The building's design was very stylish, and the bath was absolutely amazing! Although we couldn't use the pool during this season, it seems like a must-try in summer. The Room had a projector, but we couldn't figure out how to use it this time. There was some dust in small areas, so it would be great if cleaning could be more thorough. Also, clearer instructions on how to use the Facility would be helpful. Still, we had an extraordinary and special experience that we don't usually get to enjoy. We look forward to staying again in a different season!

Although it was an east-facing Room, the view was wonderful, with a full panorama of the city center. I would definitely like to stay again.

This was my second visit. The wonderful Onsen where you can soak comfortably without overheating, the dinner that was enjoyable both in taste and presentation, and the consistently pleasant hospitality and service from the staff were all just as great as before. I had previously requested pockets in the in-house loungewear, and I was delighted to find they provided a small pouch instead—perfect for carrying a smartphone and room key. It’s truly impressive how thoughtfully they consider guests’ comfort. Now I’m already wondering when I should come again.