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A friend recommended Kiyosato to me, and my long-awaited 3-night, 4-day stay during the Obon holiday finally came true. We were very well taken care of at Country Inn Orchard. The owner welcomed us warmly, and everything—from the meals to the interior design—was beautiful, making our memories in Kiyosato truly unforgettable. By the time I boarded the train out of Kiyosato on the last day, I already wanted to come back again soon. Thank you very much!

This was my first stay here. To enter the Room, you just get the passcode and let yourself in. Meals are prepared in the refrigerator, so you simply do a quick cook and enjoy. This time we chose hot pot, and it was very satisfying! Plus, there’s an Onsen bath in the Room. Great value for money, and since it’s newly built, it was very comfortable. The Room is spacious too, so I recommend it for trips with your dog.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

I think this was my third or fourth stay. The property is clean, there’s an Onsen, and even the single Room is spacious, so it’s far more comfortable than a major Business Hotel chain. It’s also convenient to have separate slippers for in-room use and for around the building. The Room design is simple yet thoughtful, and it feels like a waste to stay only one night. Next time I’d like to visit the bakery as well. Whenever I have business near Nagai City, I’d like to stay here again.

I visited after a mountain hike. At check-in, we were offered only a cold hand towel, with no tea or sweets, and were shown to our Room. The Accommodation is small, but it felt clean throughout, including the Room, so we were able to stay comfortably in that respect. There was also complimentary beer service, but it was a bit disappointing that it was served in a cup rather than a mug or glass. The bath uses mineral spring water and has no taste or smell. I didn’t notice anything in particular while soaking, but after a while my skin felt smooth. Also, as time passed my body warmed up nicely, so it’s a good bath. As the Reviews said, the meals featured plenty of Toyama ingredients. Both dinner and breakfast were delicious, but I think the dining experience would be even better with some explanation of the dishes. That said, during the meal the staff member in charge only said things like “Here you are” and “I’ll clear these,” which felt a little impersonal. I could hear another staff member serving the table behind us saying things like “Would you like more rice?” and “Would you like seconds?”, so it may depend on each person’s approach—but I wished for slightly more guest-focused service from our attendant. I was also concerned about there being cameras installed in several places; it felt somewhat like being watched. If they were placed more discreetly or with more consideration, it might feel less uncomfortable. Overall though, I think it was a good Accommodation.

We revisited with the much-anticipated Sushi Plan that we decided to try after being impressed by the view from the room last time! The cuisine exceeded our expectations—luxurious and delicious, it was absolutely worth it. While preparing meals ourselves is fun, enjoying professional flavors in a private space is truly exceptional. Once again, it was just the two of us staying, so the room felt incredibly spacious (laughs), but every corner was impeccably clean and exuded a sense of freshness. With this level of cleanliness, I’m sure even large family trips or group visits would be enjoyable for everyone. This was our second time using the unmanned check-in system, and it went smoothly. We had such a relaxing stay again! Next time, we’d love to bring along more people for an even bigger gathering!

I really enjoyed the walk from Taisho Pond to the Hotel. Dinner was very luxurious, and I was able to fully enjoy delicious Shinshu cuisine. Breakfast after an early-morning stroll to Myojin Pond was also luxurious and excellent. The service was attentive, and I was able to fully enjoy Kamikochi. Thank you very much.

The meals were delicious. The garden view from the Room was good. The Room was spacious and comfortable.

It felt like a cozy, homey hidden retreat, and we were able to relax at a very leisurely pace. Dinner was served in small portions, but each dish was carefully prepared, and we enjoyed a delicious meal that left us completely satisfied. Breakfast was beautifully presented in small bowls and felt just right for the morning, but we were surprised when grilled kama (fish collar) was served—though it was absolutely delicious. The owner and hostess were wonderfully warm and welcoming, which made our stay truly comforting.

This was my third stay. It was my first time visiting in summer, and the lush greenery outside the window was very soothing. There are many international staff members, but everyone works hard and it never feels out of place. This time, I ordered cake and coffee to go from the café lounge, and I really appreciated how a Japanese staff member carefully packed the cup in the cake box so it wouldn’t tip over—such thoughtful attention to detail. I’ll be back again. Thank you very much.

The seafood-focused meal prepared for my partner, who can’t eat meat, was excellent. We thoroughly enjoyed both the taste and the generous portions. Thank you very much. The hot spring water was also pleasantly soft and wonderful.

I’ve been using it for a long time, and I believe it is managed exceptionally well—far superior to Tabo Facility.

Everyone at the Hotel was very kind, and the bath was relaxing. I’m quite particular about cleanliness, but everything was clean and I felt comfortable staying there! Even though it’s a Japanese-style room, it had proper blackout curtains, which was great because the kids didn’t wake up early in the morning.

Both dinner and breakfast were delicious, thanks to the very kind staff. There was too much food at dinner, so I couldn’t finish it. The bath was also very nice. I had hurt my knee, so I didn’t get to walk around the famous garden, but I was able to relax in the Room. There were also USB ports by the bed.

From start to finish, including our departure, the service was heartfelt and attentive. Dinner and breakfast were not only delicious with fresh seafood, but also so plentiful we thought we couldn’t possibly finish everything. The Room had a calm atmosphere that helped melt away everyday stress, and in the morning the song of bush warblers served as a natural alarm for a pleasant wake-up. The amenities were well stocked, and since they were available in the lobby, it was helpful to be able to pick up more at any time. We would love to visit again if we have the chance.

This was my fifth stay. I visited this time for my birthday. Because it was my birthday, they upgraded me to a suite Room, and I was truly touched by their thoughtfulness. The Room was spacious, spotless, and absolutely wonderful. As always, the meals were consistently delicious. The vegetables here are especially outstanding. It was my first time trying the egg tart, and it was perfectly flaky and very tasty. I don’t drink alcohol, but their decaffeinated coffee is excellent. When I asked for it, they even went out of their way to prepare and bring it to me, saying it’s “difficult to brew.” I really appreciated that kind of attentive service. For those who do drink alcohol, I think this Hotel must feel like heaven. All of the staff are kind and courteous. In particular, the front desk service was exceptional. Since I’ve stayed several times before, they skipped unnecessary explanations when appropriate—flexibly adjusting to the situation—which I found wonderful. The bath area was also well cleaned, and I’m happy that Sekkisei amenities are available. Before entering the bath, I heard another guest mention that something had run out, but it seemed to be replenished frequently; by the time I finished bathing, it had been properly restocked. The only disappointment this time was that because of the rain I couldn’t see Mt. Daisen, but the night view toward Yonago was beautiful. After five stays here in total, once again I felt this is an Accommodation where you’ll want to return again and again.

Staying at Accommodations is my hobby, and I also work in a related field, so I tend to notice a lot of things. When I arrived and saw the building from the outside, I was a little disappointed, but once inside everything was very clean. Many of the staff seemed new, but their earnest efforts despite being unfamiliar with the work genuinely impressed me. Even though I can get irritated easily, I forgot all about it here. The Room had an open-air bath, it was fairly close to the parking lot, the food was delicious, and it offered great value for money! There wasn’t any mist when looking up above either—overall, for a traditional Onsen Ryokan, it was wonderful and I had a truly pleasant time. I will definitely come again soon.

We were very satisfied with everything—the staff’s service, the atmosphere of the Accommodation, and the meals. We had an unexpected issue on our side, but they responded kindly and supportively, and we are truly grateful.

This was our 10th stay or more, and thank you as always for taking such great care of us. The food and the Onsen were excellent.

I took the cable car from Tsukubasan Shrine and, not realizing the climb would be so steep, I hiked up to the ropeway station in light clothing. The Onsen afterward was truly wonderful. The temperature was just right and the water felt gentle; after soaking several times, I went home without sore muscles and hardly any fatigue. After returning home, I realized I had left something in the safe. You kindly sent it to me by courier, and even included a letter. I really appreciated your thoughtful kindness. All of the female staff were very pleasant, and thank you for making my stay so comfortable.