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I planned this trip as a surprise getaway for my friends and chose this Ryokan. We selected the entire-floor Room on the 5th floor, and it was absolutely the right choice. There were three open-air baths in the Room, and it was very spacious—my friends were truly amazed. So much food was served that we couldn’t finish it, and we almost felt bad about it. It was a truly luxurious trip, and we were very satisfied.

We stayed for 2 nights and 3 days! On the evening of our arrival, we enjoyed a BBQ at the Glamorous Dining area. Everything was delicious—especially the bone-in pork, which was tender, flavorful, and outstanding. We also grilled the dessert apples and marshmallows perfectly, and they were very tasty. The Weber gas grill was large and easy to use; the meat grilled lightly as excess fat dripped away, while the vegetables turned out sweet and juicy. We truly enjoyed everything that makes a BBQ special. The weather was only good on the day we arrived, and unfortunately it rained for the remaining two days, so our pickleball plans were canceled. Instead, we took a trip to Matsumoto for soba noodles and enjoyed an Onsen, which made for a relaxing stay overall. The Facility is old, but the Room was spacious and easy to use. We’d love to come back again when the weather is better.

The foreign staff were very attentive and provided wonderful hospitality. The meals were also delicious. The only disappointment was the bath. The water itself may be good, but it is so small that it feels fine for two people, but you hesitate when three want to use it. Since Hakone is an Onsen area, I would have liked a bath that could accommodate at least four or five people.

We stayed here the day after visiting Ikaho Onsen. When we arrived, a staff member was sprinkling water at the entrance, so we asked where to park. As we headed over, a cat unexpectedly guided us to the parking area—such a heartwarming welcome from the start. The Accommodation, the pleasantly warm Onsen, and the meals were all excellent. Another Accommodation we’d love to return to has been added to our list. Thank you very much.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

I thought the temaki sushi dinner was a really great idea. It looks like the kids would enjoy it too. The bath is also an Onsen, and my skin felt so smooth afterward. The view is outstanding!! It’s right in front of Sunset Beach. I hope I can come again...

On my first trip to Toyama, I stayed here for two nights during a 4-night, 5-day visit. I chose this Hotel for its convenient access to the trolley train, the wide variety of Toyama local cuisine, the table tennis, and above all, the incredible view from the Room. The Room was even better than I imagined—wonderful and very comfortable. We were lucky with the weather, so we could clearly see the trolley train, and I was moved every day by the beautiful scenery outside the window. The Onsen was somewhat busy at times but still within an acceptable range. The water left my skin feeling smooth. A small issue came up at dinner, but the way it was handled was truly heartfelt. They even gave my son some fireworks, which added something special to our family time together. It’s impressive that their response made me feel not only that it canceled out any inconvenience, but that it almost happened for a reason. I have great respect for the manager who assisted us. Everyone at this Hotel was wonderful—even down to each greeting from staff members. Thank you to the Shuttle Service driver for taking us back and forth to Unazuki Station so many times! And thank you as well to the woman working at the bar counter in the buffet venue for teaching me how to make a recommended delicious drink! Also, thank you for writing a letter for my son—he was deeply touched. He brought it home as a keepsake and is treasuring it. Toyama Prefecture has so much depth—I found many more places I want to visit. After entrance exams are over, I’d like to come again in autumn. This time I debated between a Deluxe Japanese-Western style Room and a Western-style Room, and chose the Western-style one. The Room was amazing, but now I’m curious about the Japanese-Western style too—choosing next time will be exciting. Beyond just the view, as a woman I was also impressed by how high-quality the hair dryer in our Room was. Such great attention to service detail. Is it the same hair dryer in every Room? My hair felt so silky afterward. If there’s one request: I’d be happy if there were women’s amenities in each Room (or at least amenity sets in deluxe Rooms). Some guests may want light makeup after using the Onsen as well; having an amenity set would make an already perfect stay even better. We used this Hotel as our base while sightseeing around various places. Next time I'd like to stay three nights. Thank you very much for everything!

I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

I stayed in June. It was a triple Room, but the beds were close together, and I really appreciated that we could still spread out three suitcases. There is an added power outlet and USB port by the pillow, but they get hot when in use, so please be careful. Also, they have a cover, so you might not notice them at first. The light switches in the Room are hard to understand, and it feels a bit dark. For the lamps, you need to pull the cord to turn them on. The bath area is an Onsen with two indoor baths plus an open-air bath and a sauna, so I was able to relax for a long time. It was clean and well maintained. The in-room bathroom is combined with the toilet. Adjusting the water temperature is inconvenient because you have to run both hot and cold water separately. The washbasin area was spacious. Thank you for keeping my frozen items at reception. It really helped. It’s three stops from Sapporo Station so it feels a bit far, but it’s about a 3-minute walk from the station nearby. It’s also within walking distance from Susukino Station (about 15 minutes), so I enjoyed getting around on foot. I will stay again.

Thank you for your hospitality. The Room was clean, the meals were delicious, and the spacious garden was beautifully maintained—we were very satisfied. We felt refreshed thanks to the Onsen and spa treatments. We would love to visit again.

The Hotel staff were exceptionally welcoming and attentive. They contacted us the day before to Check Reservation, and their support at check-in and friendly greetings whenever we passed made us feel truly cared for. The view of Lake Biwa from the bath was also wonderful, making for a fantastic stay.

We stayed here for my wife’s slightly belated birthday trip. I last visited Iwakuni when I was around 10 years old, but this was my first time staying overnight. Dinner was the Chef’s Special / Gourmet Kaiseki, and everything was delicious. The sashimi in particular was outstanding—I could really taste the freshness and quality of the ingredients. We travel about 20 nights a year, and this was the best sashimi we’ve had. Our Room was a 20-tatami Japanese-style room with a view of Kintaikyo Bridge. Since we go to bed at different times, it was very convenient for us and we were satisfied overall. One concern was that the bathroom area (toilet and washbasin) felt quite outdated, so it wasn’t as comfortable to use. If it were renovated to the same standard as the restroom near the dining area on the 2nd floor, it would have been an even better stay. Thank you very much for preparing a birthday gift for my wife, and also for sending my wallet back to our home after I mistakenly left it in the valuables box. We truly enjoyed Iwakuni again after more than 50 years. Lastly, several young men who assisted us at dinner were wearing “In Training” badges. Their explanations of each dish were sometimes hesitant, but seeing how hard they worked felt refreshing. A word from someone older: “Keep it up, rookies!”

We stayed here to celebrate my spouse and me turning 70. The Room with an open-air bath was spacious, and we were able to relax comfortably. The Onsen water quality in the large public bath was excellent. We could choose different temperatures depending on the area, and we were very satisfied. The meals were also very delicious. It became a memorable celebration. We would like to visit again.

This was my first stay, and everything was wonderful—the warm hospitality from the staff, the meals, and the Onsen. I also appreciated the thoughtful touches, such as providing fireworks. The Room was spacious and relaxing as well. If I had one request, since guests move around the entire property in socks or barefoot, it would be nice to have slippers available. Other than that, I was very satisfied and would love to stay again when traveling to Lake Biwa next time.

We stayed here with my daughter’s family. The Onsen, the meals, and the service were all excellent. In particular, the staff’s kindness made us feel very at ease. The food was delicious and very generous in portion size—I ended up eating too much. It made for a wonderful Golden Week holiday. Thank you very much. Yubara Onsen is the best.

This was my second stay. Last time, I really enjoyed the “Sukiyaki with Matsutake Mushrooms and Butter-Grilled Autumn Salmon & Mushrooms” course, so this time I chose the classic Plan with a kaiseki meal featuring Mihara’s specialty octopus shabu-shabu and lava-grilled domestic beef. Despite the weak yen continuing due to factors such as the Middle East situation and rising prices overall, it seems they are doing their best with little to no price increase; however, that may be why the meal felt noticeably less satisfying, and I felt the portion size would not be enough for younger families raising children. For guests who want to focus on dining, it would be helpful to recommend choosing a course labeled [Cuisine-Focused]. Even so, the pricing still offers excellent value for money. This year, it seems the “Sukiyaki with Matsutake Mushrooms and Autumn Salmon” course is not being offered, but I hope they will bring it back even if it costs more. This time, we were also able to enjoy fireflies near the Hotel due to the season. The staff are kind, and it’s a great-value Hotel—so I hope they continue offering Plans that let guests fully enjoy delicious food.

As I was traveling without a car, easy access from the station was essential. The deciding factors for my stay at this Hotel were the shuttle bus service and the excellent Reviews of the Onsen. My Room was on a high floor with a great view, and I was truly impressed by the scenery from the window! The free-flowing natural hot spring water was also wonderful. Dinner was kaiseki plus a half buffet, and they kindly accommodated changes for ingredients I can’t eat. I honestly didn’t expect much from the Sansa Odori show, but it was thoughtfully put together—and I ended up completely captivated. It was fantastic. I even bought a Sansa Odori tenugui towel in town... One disappointing point: I don’t think the steam sauna was turned on. Please check!

The staff member who welcomed us was outstanding, and the drinks and light snacks in the lobby were excellent, giving us the immediate impression that this was a top-class Hotel. The meals were delicious and high quality, and we were very satisfied with the thorough explanations and attentive service despite how busy it seemed. The location is great, with beautiful views of the Seto Inland Sea and a well-maintained building; it was comfortable, and because it faces west we could enjoy the scenery throughout without worrying about direct sunlight. The private bath was also spacious, clean, and comfortable. The late-night curry service was perfectly timed when we felt a bit hungry, which increased our satisfaction even more. If I had to mention anything, aside from the person who first assisted us and the staff member who served us at dinner, some others—while doing their best—seemed inexperienced; also, the building felt somewhat like a retreat facility rather than having more distinctive character.

The staff provided excellent service, from our arrival to meal service. The large public bath and the Room were very clean, and the food was delicious, making our stay very comfortable. It became a wonderful memory of our family trip. Thank you very much.

We visited on a summer vacation weekend with our 6-month-old large dog (Golden Retriever, male) and our family of four. Nasu Highlands has many dog-friendly Accommodations, and we’re really glad we chose to stay here! The Dog Comfort Cottage was spacious, and any odors were hardly noticeable. Our dog was thrilled with the sofa and the terrace. The path to the bath is a steep slope, but it was convenient that we could enter the Onsen building directly. Thanks to that steep slope, the view from the terrace was exceptional. The dinner and breakfast buffet in particular were delicious, and everyone—from the person serving us to the Hotel staff—was wonderful. Our family was truly impressed. (Thank you so much, Ms. F-sawa!) Since it was peak season, check-in took quite a while, but thanks to our Diamond member benefit of late check-out, check-out went smoothly. Next time we’d like to come at a different time. Even though it was our first trip with our dog, we felt at ease and had a comfortable stay. We’d love to stay again.