Seluruh negara × Akomodasi Menikmati Cita Rasa Musim GugurKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 36Halaman 目

The Room was wonderful, and the food was absolutely outstanding. Above all, the staff’s hospitality and service were truly exceptional—it reminded me once again how important people are. I had a lovely one-night stay, and it has become a place I definitely want to visit at least once every six months. Thank you very much.

We stayed here for a family trip. There were plenty of kid-friendly facilities such as the pool, illuminations, and a playroom, and we had a great time! Our children were thrilled and kept saying, “We want to come again,” so we were very satisfied as parents. The Onsen was wonderful, and we really appreciated having unlimited towels available at both the Onsen and the pool—it made everything comfortable and stress-free. The staff were also polite and kind. The only thing that bothered us was having to wait for the elevator at times. As for dining, there were occasional lines at dinner buffet stations where chefs cook in front of you, but it wasn’t a big issue. At breakfast, since it’s split into two time slots, there were lines during our time; however, I think that’s unavoidable during busy mornings. It was a lovely Hotel that made us want to return!

This was my first time staying here. The building feels a bit old, but both the Room and the bath were thoroughly cleaned, so I had a very comfortable stay. The meals were excellent; the grilled dancing abalone at dinner was tender, and choosing the octopus shabu-shabu add-on was definitely the right decision. Everything was delicious. The staff served the dishes efficiently, allowing us to enjoy our meal smoothly. Breakfast also offered a wide variety of items, all of them tasty. There was even shark fin soup, and I especially recommend the freshly baked croissants. Since the Room faces the sea, the view is spectacular. The bath is also built facing the ocean, making it incredibly relaxing. It was cloudy so I couldn’t see the sunrise, which was disappointing—so I would love to stay again.

I was extremely satisfied with all the Facilities in the property. The all-inclusive plan and the amenities bar were both excellent. The meals were delicious, and they were served at just the right timing. I truly felt genuine hospitality from all the staff, and it was incredibly comfortable! I will definitely be back again.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

I chose this hotel because it is close to the Chikubu Island cruise boarding point, and both the Italian dinner and the Japanese-Western breakfast buffet were delicious. Above all, the hospitality of all the staff was very pleasant. I was able to relax and take it easy throughout my stay. Thank you very much.

At check-in, our Room wasn’t quite ready and it would have been another 15 minutes, but the staff immediately suggested the lounge and took care of us. We enjoyed drinks in the lounge and were shown to our Room without a long wait. The staff’s service was very refined. The Room had four proper beds, so we could relax comfortably. The bathroom was simple and clean. We booked a Plan with breakfast included. The wide variety of potato fries was delicious, and we enjoyed them with soup curry. The honey was also excellent. They kindly accommodated our family’s request for sushi without wasabi. This is a Hotel we’d love to visit again.

We stayed here to celebrate my husband’s birthday. The entire property was spotless, and the Room was wonderful. From the moment we arrived, it felt like a special escape from everyday life. All of the staff were extremely courteous, and we could feel their thoughtful attention throughout our stay, which made our time there truly comfortable. Both dinner and breakfast were absolutely delicious, and we enjoyed every dish. Everything was excellent, and mealtimes were especially memorable during this stay. We were completely satisfied with everything—the Room, the food, and the service. Thank you for such a wonderful time. We would love to visit again.

From the warm hospitality to the excellent service from all the staff, we had a wonderful time. We also enjoyed unexpected activities such as the table tennis service, and the ocean view from our Room was beautiful—making it a truly memorable day. The meals offered a great variety, and we were able to fully enjoy many of Toyama’s local specialties. The evening course dinner was carefully prepared dish by dish, and we were extremely satisfied. One thing we hope will improve further is the overall cleanliness and odor inside the building. We stayed in a non-smoking Room, but noticed a slight smell of cigarette smoke on the floor. Since it is such a lovely Ryokan, improving this point would make the stay even more comfortable. Other than that, everything was truly wonderful—this is a Ryokan we would like to give five stars. It’s a place we would love to visit again with our family. We would be even happier if these points have been improved by our next visit.

I stayed for one night during the Obon holiday period, and it was a truly wonderful stay. With only 10 Rooms, the Accommodation was very quiet and private, and I hardly ran into other guests during my stay. The Room was spacious and spotless, and the open-air bath in the Room was very relaxing, allowing me to unwind at a leisurely pace. The food was also excellent, and I was extremely satisfied.

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

I stayed in a renovated Room with a sauna. The Room was spacious and comfortable. I’d like to visit again, so I’d like to point out a few things that concerned me. About the amenities in the Room: There were two single-use sets (osaji). At minimum, you use them twice for breakfast, right? It wasn’t enough for two people. When I called to request more, I was told it would be 500 yen per set, so I paid 1,000 yen. Since I wanted to enjoy the Onsen and sauna many times, I use lotion each time. In Rooms at a similar price range, it’s common to have proper branded products rather than single-use items, so this was disappointing. The “totonoi” chair for relaxing after the sauna smelled terrible and had sweat stains, so I couldn’t sit on it. The tiles around the shower also had mildew and smelled bad. There were lots of spider webs on the stone wall, and many dead insects fell down. If cleaning is done properly every day, I don’t think that many spider webs would build up. The decorative houseplant in the Room was covered in dust. Please install real plants instead. I was surprised by how much alcohol was stocked in the refrigerator. The labels were roughly handwritten as well, and if they are paid items, it would be better to offer just a few bottles as “recommended by the Accommodation.” Keeping it simple would be best. As this is a long-established Ryokan, many of the staff are older, and talking with them was soothing. The food was incredibly delicious—I was very satisfied. The large public bath felt so old that it honestly scared me (lol). On my way out, I suggested replacing the sauna chair to the proprietress, so when I visit again I hope it will have been replaced! I’ll come again. Thank you very much.

Since we reserved a detached Room, we were able to check in early and enjoy the open-air bath at the large public bath at our own pace. The Room was spacious and spotless, and above all, the charming open-air bath was outstanding. The meals were not only made with quality ingredients but also thoughtfully prepared with extra care, which we enjoyed to the very end. Every member of the guest room staff was pleasant, chatting with us in a friendly way while keeping a comfortable distance. This is an Accommodation we would love to stay at again.

We were completely satisfied with everything! We stayed as three generations of our family. We were told it was a connected two-room Room, but it was actually three rooms. The entryway to the Room was very spacious, and everything was kept extremely clean and tidy. I had seen in a Review that the building is old, but for someone from the Showa era like me, it really made me feel like I had come to an Onsen town, which I loved. Every dish was carefully prepared, and we enjoyed our meal while looking through the menu item by item. The flavors were refined and wonderful. It was my first time trying banana tempura! The breakfast buffet also had more than enough variety! All of the staff were cheerful and excellent in their service. It became a truly memorable stay. We would love to stay again.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

The property was quiet, and I was able to relax very comfortably. The Onsen was also a milky white sulfur spring, and it felt like it would be good for the body. It was a Hotel that made me want to visit again.

The facilities were kept very clean, and the staff were kind and attentive, so we had a wonderful stay. Just as we had heard, the hot spring water quality was excellent, and the open-air bath was fantastic. We would love to visit again. Thank you very much.

Overall, it was a compact Accommodation, but perhaps because it is new, it was very clean and comfortable. Although it is a new Facility, the in-room TV was not a smart TV, so I’m deducting one star; however, the breakfast was delicious, and Nono is wonderful as always.

Unusually for our family trips, we had dinner served in our Room and slept on futons laid out in a tatami-style Japanese Room, which reminded me again that Japan’s Ryokan culture is something to be proud of worldwide. Dinner was a course focused on carefully selected ingredients with modest portions, but it was more than enough for us—we were truly moved by the beautiful, delicious dishes. The deep-sea blackthroat seaperch (nodoguro) fried and topped with thickened sauce was especially outstanding. Breakfast was also a feast, charmingly arranged like a Shokado bento using local ingredients. At night, we lay down on the neatly made futons chatting, and before we knew it we had fallen asleep—when we realized it, it was morning. Does happiness get any better than this? The woman who looked after us—was she the proprietress or an attendant?—was wonderful. From explaining each dish and laying out the futons to helping us plan our itinerary and guiding us to the free Yasugi-bushi stage show (it was amazing—a must-see), explaining that the Onsen is free-flowing from the source, what the Onsen symbol means, and even soothing our baby—she felt like both a concierge and a dependable, knowledgeable mom. The bath was of course at just the right temperature and wonderfully open-air—we were completely satisfied. And despite all this, it was very reasonably priced. We would love to come again.

This was my first stay, and the Hotel was wonderful. The food was delicious. Both the Room and the Onsen were great. All of the Hotel staff were very kind. After enjoying the Onsen, I tried an ice cream made by a local cake shop and sold at the souvenir shop—it was incredibly tasty. I’ll definitely be back again next year.