Seluruh negara × Akomodasi dengan Bebek PekingKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

Hotel New Grand is irresistible for lovers of classic Hotels—everywhere inside feels like a scene from a movie. Please, please don’t do a full renovation and turn it into a modern Hotel; keep this irreplaceable space as it is with careful refurbishments. Dinner and breakfast at Normandy were, needless to say, delicious, and the wine went down easily too. I also enjoyed an elegant time at the bar, and the seaside walk afterward became a cherished memory. The staff’s courteous service was wonderful, and no matter how busy it was, time seemed to flow at an unhurried pace. It reminded me once again that the Hotel staff’s love for—and pride in—the Hotel is what creates this atmosphere.

We stayed here as a couple in August. It was very reasonably priced, yet everything was excellent overall. The meal included wagyu beef grilled on a ceramic plate, and even if it was cooked a bit too long, it was still very tender. The other dishes were also delicious. The portions were generous, and we were completely satisfied with both dinner and breakfast. The staff were friendly, and the building was clean. We’d love to use the bath again. If we have the chance, we would definitely stay again, and we would recommend it to others as well.

We were completely satisfied with everything—the restaurant, the Room, and the large Onsen bath. Since we were traveling with my elderly parents, the staff kindly accommodated us by assigning a Room near the elevator. At the buffet restaurant as well, they immediately understood our request as soon as we sat down, and everything went smoothly. At the Japanese restaurant, there were many non-Japanese staff alongside experienced Japanese staff, and everyone was very polite, making our stay truly comfortable. The Room was spacious with an easy-to-live-in layout, which was great. The Onsen left our skin feeling wonderfully smooth.

This was my first time staying here. From check-in, I was welcomed with a wonderful smile, which raised my expectations. The Room was a twin—spotlessly clean! Perfect for relaxing in a spacious setting on my own. The amenities were great, including cleansing oil that women will appreciate. The shampoo also had a lovely scent. I was able to borrow an air purifier and a hair iron for free! The lounge chair was extremely comfortable as well. Since this stay was for enjoying some solo time, I ordered room service at night: a delicious burger and the dessert of the day. I don’t like truffle fries, so I asked to switch to regular fries, and they happily accommodated my request—I really appreciated it. I definitely want to stay again. Next time, I plan to book with breakfast included. Even during the busy checkout period, everything was handled smoothly and efficiently! If there’s one thing I could ask for, it would be an even better experience if there were a late check-out Plan!

I attended a concert at K-Arena and stayed at Hilton Yokohama. Since it’s right next door, it was incredibly convenient, and I was glad I could quickly get in line for the merchandise sales starting at 10:00 the next day. I also had dinner at Ocean Milano in the Hotel. The food was excellent, and all of the staff were wonderful.

It’s wonderful to find such a large garden in the heart of Tokyo. I was able to forget about everyday life and truly relax. There were so many international guests that it almost felt like being abroad. The staff were also very kind, and I had a very pleasant stay. Thank you very much.

We stayed as a family of three. From check-in onward, the explanations and guidance were excellent, and the service was wonderful. We planned to use the parking lot, but we were told it was not available after check-out, and they kindly directed us to a nearby Chinatown parking lot. The breakfast buffet had a wide variety of options, and there were welcome drinks and alcohol as well—everything was thoughtfully provided. It’s a Hotel we would like to stay at again if we have the chance. Thank you very much.

I heard that a new Club Floor had been introduced, so I stayed here for the first time. As this is a traditional Hotel in a prime Shinsaibashi location, I didn’t expect much in terms of the Room furnishings, but everything—including the bathroom—had been fully renovated and was extremely comfortable. In particular, enjoying the Osaka cityscape from the long bench by the window or from the generously sized bed felt truly luxurious. The bathroom was also spacious, with plenty of room to fully enjoy both the shower and bathtub. The amenities were especially outstanding—truly top class! Personally, I found the Club Lounge service to be excellent. You can really feel their commitment to food and beverage service; both tea time and cocktail time offerings were genuinely Hotel quality. The staff were friendly in a very Osaka-like way, making it an exceptionally relaxing and welcoming experience. A wonderful Hotel that I would definitely love to visit again.

I truly appreciate that you arranged all of my requests. The property is thoroughly cleaned, and although compact, the rooms are functional and kept impeccably tidy. Most notably, the simple breakfast is wonderfully delicious—especially the miso soup, which is outstanding. The morning miso soup alone is reason enough for me to promise I’ll return.

The Comfort Twin West Room was spacious, with refined interiors and a great view, making for a very satisfying stay. We booked a breakfast-only Plan, but the buffet was delicious, including their signature freshly grilled patty burgers and French toast. A fond memory is going with my niece again and again to make the monthly-flavor soft-serve ice cream. My mother liked it so much that she said she would like to stay here every month as a way to unwind. We made wonderful family memories. We were extremely satisfied and would love to stay again.

As I did last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I was able to take a relaxing walk around Chinatown and Yamashita Park and do some sightseeing as well—it was incredibly comfortable. The in-Room coffee, made with portion pods, was delicious. Breakfast was a bit busy, but there were no long lines. The food was easy to pick up, and everything I tried tasted great—especially the shumai dumplings and rice porridge. I’d love to stay again.

I stayed here on a business trip to Tokyo. From check-in onward, the staff were very courteous, and the view from my Room was great, allowing me to relax and enjoy my stay. Thank you as well for kindly answering my questions about how to get to the station and the breakfast venue.

The Hotel had a wonderful atmosphere at the front desk counter—the face of the property. Of course, the guest rooms were spotless, and the breakfast staff were cheerful. The view was great as well—everything was excellent. A Hotel really comes down to its people. I fully support eco-friendly Hotels. That said, personally, I would prefer amenities like shampoo to be provided in bottles. (For sightseeing, Zenkoji Temple and Togakushi are both lovely, but Obuse—reachable on the Nagano Electric Railway from Shiyakusho-mae Station near the Hotel—was beautiful throughout the town, and I enjoyed exploring by bicycle from the station.) Thank you very much.

Thank you very much for your hospitality. The property was thoroughly cleaned down to the smallest details, and I was able to relax. Fresh flowers were displayed in the Room, and although it faced the mountain side, we could still see the fireworks. It had a lovely atmosphere. The sauna temperature was not too high and felt just right. The cold water was also not too cold, which was great. I would love to stay again. Thank you very much.

Every year, I visit Ishikawa Prefecture to pay respects at my family grave, and I stay here at that time. The Room is clean, free of unpleasant odors, and quiet, so I can sleep soundly. The breakfast buffet is also very delicious. I look forward to the pool, but it only opens at 10:00 and checkout is by 11:00, so I end up leaving with my hair soaking wet. If the pool could open from 9:00 or checkout could be extended to 12:00, I’d be able to dry my hair before leaving... I hope this can happen someday!! Thank you as always.

This is a Hotel I’d like to stay at every time I visit Yokohama.
Since it can be fully booked, I plan ahead and adjust my schedule so I can make a Reservation early.

This is a stately, traditional Hotel. Even the hallway carpets evoke a sense of its history. The baths were very spacious and relaxing. Since a lift is installed on the stairs leading to the baths, they can be used by guests with limited mobility or elderly guests as well. The open-air bath was also wonderfully open, and we could hear the sound of the river flowing through Genbikei Gorge nearby, which made it especially relaxing. The meals were carefully prepared. Breakfast in particular featured a wide variety of items beautifully arranged, making it both delicious and enjoyable. As we traveled by Shinkansen this time, we really appreciated the Shuttle Service bus to Ichinoseki Station. We also heard that you place special emphasis on Chinese cuisine, so I would like to try it on our next stay.

Both the front desk staff and the head therapist were wonderful. The Shuttle Service staff from Nasu-Shiobara Station was very kind. Thanks to them, we had a fantastic stay. It was like a dream to be able to enjoy such delicious, authentic Peking duck in Nasu Highlands. We will definitely stay again. Thank you very much.

I stayed for a Multiple Night Stay during the Lantern Festival. Since accommodation prices are high during this season, staying at a guesthouse was a very cost-effective option. The Property is conveniently located near Shinchi Chinatown, and the unmanned check-in system made late arrivals hassle-free. The Facility was clean and comfortable to stay in. Although the bath was a shower room, it was very helpful to warm up my body after getting wet during the rainy Gunkanjima tour. There were many young people, and I couldn't tell if they were friends or had become acquainted at the Property, but they were chatting about how "the rice flour bread is delicious" while eating bread from the fridge. I bought soup and other items from the convenience store in front of the Property and enjoyed the bread as well. There were also many international guests, and some spoke to me in broken Japanese, making the living room a place for interaction. I felt it had a clean and warm atmosphere. Although I had used guesthouses before, this was my first time in a shared Room, and I was worried about noise issues. However, everyone seemed to be considerate and quiet, so I was able to sleep soundly. That said, around 4 a.m., loud music played for a few seconds from the bed below, and I couldn't sleep after that. It made me feel like crying, and the trip became physically challenging for me. This is purely a matter of luck, and shared Rooms may or may not suit different people. I realized that shared Rooms are not for me.