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I decided to stay because the Reviews were so positive, though honestly I wasn’t expecting that much. However, the Onsen, meals, and service were truly outstanding. The ceramic bath and private baths could be used as many times as you like with no additional charge, and the staff made me feel comfortable leaving everything in their hands. I highly recommend the ceramic bath. The large public bath also had a great view and an open, relaxing atmosphere, and the sauna was spacious as well. Of course, the bath in the Room was also excellent—you can adjust the temperature. Above all, every meal was exceptional! Both the French cuisine and Japanese cuisine may have been my best ever. It was a moving experience that delighted all five senses. The service—and conversations—from each chef and all of the staff were truly wonderful! I would definitely love to return again. Thank you very much.

This was my second stay. I had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly answering her many questions. In the evening, guests only can take an elevator through a hidden door up to the observation deck. The special touch made my heart race with excitement. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that’s unique to a Hotel stay. Breakfast offered a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we thoroughly enjoyed tea time as well. This time, it was a one-night, two-day mini trip with no other purpose than staying at this Hotel while taking our time strolling around Sakae. Thank you for such a comfortable stay. We truly appreciate everyone’s thoughtful hospitality. We’ll be back again.

We stayed for 2 nights as a family of four. Given the high price, our expectations were elevated, but this was the best hotel we’ve ever experienced. It was truly moving. The room, pool, and facilities were exceptional, and every staff member we interacted with was wonderful, ma

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

My friend and I stayed for one night and two days. That morning, we joined a river kayaking tour, and since there were no changing facilities near the river, I asked if it would be okay to arrive still wearing our wet wetsuits. They kindly agreed, which I truly appreciated. We were dropped off by the tour staff, and the moment we arrived, the breathtaking view of a beautiful infinity pool under a clear blue sky spread out before us—I couldn’t help but shout, “Wow, amazing!” We were shown to seats by the poolside, and even before checking in my friend said, “Wow… I should’ve brought my laptop. Next time we have to bring our laptops and stay longer for a workcation.” We were then shown to our Room. When I tried to open my suitcase, it wouldn’t open—an unexpected mishap—but after speaking with the butler right away they prepared an adorable tracksuit that could be worn over swimwear and arranged a rental car for us. Thanks to that, we were able to get it opened at a local gas station we had found in advance. For dinner, they prepared a handmade welcome plate inspired by the kayaking experience and the sea turtle nesting observation tour we had done—it was moving from the moment we sat down. Every dish was something new to us and absolutely delicious; in particular, I loved the peach sorbet served by the pastry chef. We got so caught up in eating and chatting that we stayed late, yet the chef still came out with a smile to see us off all the way until we boarded the golf cart back to our Room. The next morning we joined a kokedama (moss ball) workshop and enjoyed making one while learning all kinds of things about plants. I’ve forgotten the plant’s name now, but when I mentioned that I like tea, they also wrapped large leaves that can be enjoyed as tea together with my kokedama. We were probably the noisiest guests during our stay as just two people, yet everyone treated us with kindness until the very end—I’m nothing but grateful. Next time, I plan to bring my laptop and come back for a longer workcation stay.

I have stayed at many so-called top-tier Hotels, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—going above and beyond what I could have imagined. Breakfast at Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

Since dinner isn’t included, there is a shuttle bus to and from the Kanazawa Station area, which makes it easy to go out to eat. Even though it’s one Room, the bath and toilet are in the middle, so it feels like the space is divided, which I liked. The breakfast buffet has a wide variety of options; the Kanazawa curry is delicious, and there are plenty of side dishes too—it's a luxurious breakfast that I really enjoyed. As soon as you enter the Hotel entrance, it smells wonderful, which I loved. I will definitely stay here again when I visit Kanazawa.

My wife and I stayed here as a reward after work. Everything was wonderful—the butler service, the food, and the atmosphere. The early evening with a hint of autumn and the refreshing mornings were both amazing. Staying for about two nights would be perfect. Next time, I’d like to try another Room as well. Thank you—my wife was very satisfied too. The meat miso we received was so good we couldn’t stop eating rice.

Additionally, even the gym staff provided thoughtful support, showcasing exceptional hospitality throughout our stay. I’m already looking forward to visiting again next year! This time my husband couldn’t join us due to other commitments; I’ll plan carefully so he can come along

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

The large public bath was also comfortable this time, as everyone followed proper etiquette and I could use it without stress. You’re supposed to bring towels from your room, but they now provide towels for guests who forget, which seemed very helpful. I also noticed staff maki

It turned out to be an unexpected and delightful surprise. At the spa, they upgraded our spa room as part of our gratitude trip for my mother. It was truly touching! We felt so refreshed and it was absolutely amazing! The summer dress rental service added extra fun as we enjoye

The spa treatment was pure indulgence—a healing reward for both skin and soul. In the large communal bath area, I enjoyed soaking in a silky bath filled with floating apples—a unique experience! The private Onsen was incredibly luxurious and worth utilizing. I was surprised to

Whenever I’m on a business trip to Kanagawa, I always stay here as my regular Accommodation. Although this Hotel is close to the station, it’s very quiet, so I can truly relax and sleep well. This time, after checking in and doing office work in my Room, loud music was playing from the neighboring Room and it was unpleasant, so I consulted the front desk. They immediately changed me to another Room. I believe this prompt response also proves how comfortable this Hotel is. I would like to continue staying here.

The club lounge had a gym and sauna, and the adjacent infinity pool had a jacuzzi as well, so we were able to enjoy an elegant time within the Hotel. The club lounge also offered Kirin Lager beer, which we enjoyed. This has become one of our favorite Hotels, and we would love to

Since it opened, I’ve visited about once a month—this was my 10th stay, totaling 12 nights. Thank you as always for welcoming me so warmly and making every visit so comfortable. I also received commemorative gifts and kind words here and there to mark my 10th visit. This tim

I became a fan of The Gate Hotel in Kyoto, so I stayed here in Osaka as well. The location is, of course, excellent. Every Room offers a wonderful view. The interior is clean and efficiently designed. Details like the side tables use eco-friendly materials, giving it a modern feel throughout. Breakfast was delicious across the board, and I was very satisfied. I will stay again.

I am thrilled to have stayed at the hotel I had always dreamed of. As rumored, it is indeed a wonderful space. The welcoming atmosphere of the staff made me feel at ease throughout my stay. This was a special stay with my daughter for a certain occasion, and the staff kindl

Lately, I've been preferring relaxing nearby trips over traveling far away, so this experience brought immense satisfaction. I definitely want to visit again soon! The gym and pool facilities were excellent with great amenities—perfect for hot summer days. The rental items pro

The welcome herbal water drink was delicious—absolutely amazing!! This is truly a tropical paradise, a Resort Hotel. The view from the ocean-view Room was breathtaking—it really felt like “time, please stop!” As we left the Hotel from the parking lot, a handsome front desk staff member waved goodbye, which left a wonderful impression. It was an excellent Hotel that made us want to come back.