Seluruh negara × Akomodasi Bernuansa ZenHotel·penginapan gaya Jepang dengan penilaian tinggi untuk mata air panas dan pemandian - 22Halaman 目

The Room (Matsu-no-Ma), the new bath, the meals, and all the staff were wonderful. It was a truly memorable stay.

This was my first time staying here. In the middle of the city in Yokohama Kannai, it felt like a mysterious otherworldly space, and the Japanese-style atmosphere was wonderful. The Room is not very spacious, so the air conditioner blew directly onto one side of the bed, which made it a little uncomfortable. The bathroom was clean, but the bathtub was small. Breakfast was very delicious; the croissant-style waffles and the local specialty shumai were especially excellent. I would like to visit again if I have the chance. Thank you very much.

I was truly impressed that the Room has a private garden inside and is set up so you can make matcha tea!! The lounge also offers detox water and a matcha-making setup, making it well worth staying here even for Japanese guests or Kyoto locals. I will definitely stay again! Thank you very much!!

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.

We stayed as a family of three. My husband had stayed here twice before and recommended it, saying it was a wonderful Accommodation. It’s a small Ryokan, and perhaps because of that, we felt thoughtful attention to detail in every corner. What impressed us most was the food. Everything was delicious and carefully prepared. The garden view from our Room was also lovely. We thought the Japanese garden seen through the large windows must be at its best during the autumn foliage season.

We arrived by car. The steep slope and distance from the parking lot to the accommodation made it quite challenging, especially with suitcases. The accommodation itself was clean and well-maintained, including the room, toilet, and bathroom, which made for a pleasant stay. The lamps placed throughout created a unique atmosphere that was very charming. However, I did wonder how other guests spent their time in the dimly lit rooms aside from enjoying the onsen. It was refreshing to escape from the hustle and bustle of city life and relax in a remote mountain area where even smartphones couldn't be used, surrounded by the sound of a flowing river and autumn leaves. I would love to visit again once the open-air bath is restored.

I made a Reservation so the kids could enjoy the pool. After afternoon tea in the lounge, we headed straight to the pool, and after plenty of fun, we enjoyed a delicious meal during cocktail time. After that, they had a great time playing capsule toy machines at KITTE Osaka. The next morning, they ate a hearty breakfast and were back to enjoying the pool early on. All of our requested items were prepared as well, so we had a very comfortable stay. Thank you very much.

I wanted a relaxing stay, so I booked a twin Room for single use. The breakfast was very delicious.

The staff’s warm hospitality is wonderful. Although it’s a place that can be difficult to visit, this Accommodation makes you want to come back again.

The space and hospitality are impeccable. If you’re planning to stay in Nara, I highly recommend staying here at least once.

It was a very simple and wonderful Hotel! The location was excellent, the service was outstanding, and the food was delicious! I will definitely stay here again the next time I visit Kamakura!

I suddenly had some free time, so I made a same-day morning Reservation. I arrived early to use the spa, and when I asked at the front desk, they told me my Room was already ready—lucky me. At luxury hotels, I usually expect service to be pleasantly understated, but here every staff member was truly kind. They approached me right away and offered suggestions beyond what I asked for—excellent hospitality. The Room was beautifully put together with great taste, and the bed was very comfortable. The spa was also wonderful. The executive lounge was quite crowded and there was a bit of a wait, but they could notify me by phone, and both the view and the food were great. Since it was that time of year, there were many families with children, so it felt a little noisy at times. However, there are time slots when children are not allowed in the pool or lounge, which gave me good options when I wanted to relax quietly. It turned into a fantastic staycation—I’d definitely like to come back again.

The Room was “Mangetsu.” There are four Rooms, with over 20 tatami mats across the main tatami area and the bedroom. With a total of over 97 m², it felt like a truly luxurious space. The furnishings and Room coordination were wonderful. The hinoki bath was very spacious, and because the added hot water was quite hot, we could soak without it cooling down. In the garden, there was even a discreet box with straw sandals inside, and there was an annex that remained closed—both adding to the atmosphere. Service: The front desk staff were kind. They accommodated two changes to our dinner plans. It was also fun hearing local stories. Meals: Breakfast was delicious. Dinner was at a local sushi restaurant. The grilled isaki (grunt fish) was plump and tasty, enjoyed together with its crispy skin. The sushi portions were very generous as well. If I had to ask for one thing, I would have liked a few more vegetable dishes.

I stayed for a Multiple Night Stay. The Room was stylish and provided a calm atmosphere, and the absence of a TV allowed me to relax and escape from daily life. Although it was a shower-only Room without a bathtub, the water pressure was excellent, so there was no inconvenience. The meals were extremely delicious, and all the staff were kind and attentive. In particular, the restaurant staff checked in to see if I needed anything, offering very pleasant service. I would love to stay here again.

A relaxing Accommodation that makes you want to stay again. The staff were very courteous and attentive. Breakfast was served in a lovely atmosphere, and it was very filling. The only drawback is that the on-site parking lot is very narrow. Our car required quite a bit of maneuvering and someone guiding us; there is also a flat lot farther away, but considering the weather and our luggage, we chose the closer option. It’s within walking distance of the bus stop, so we were able to go out after check-in as well.

I had a zazen meditation experience and tried shakyo (Buddhist sutra copying). It was very relaxing. The zazen session was mainly for international guests, but I still enjoyed it and found it a great experience. They kindly mailed me the shakyo materials they had forgotten to give me, along with a letter—thank you very much. I was able to relax at such a thoughtful Accommodation. I also received a leaflet map of the temple district, but I didn’t have enough time to visit many temples, so next time I’d like to set aside more time for that as well.

The staff were also very kind.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

Four of us women stayed in the Room called “Yomoyama.” As a corner Room, it had great views, and we loved the lush garden and the spacious Japanese-style Room set up as a summer tatami sitting area. Every attendant provided wonderful service, so we were able to relax and enjoy our stay. Dinner was thoughtfully prepared, and we enjoyed every dish. From 8:00 p.m., we took a walk in the garden to watch fireflies; since the weather was good, we saw many of them. It was a great trip where we could feel the charm of Japan in this historic and wonderful building.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.