Seluruh negara × Akomodasi dengan penilaian tinggi untuk aksesibilitasKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 2Halaman 目

The meals were delicious, and having a private family bath allowed us to relax and enjoy our stay. I was happy that yukata-style loungewear was provided. I did feel the waistband elastic could have been a bit tighter, but it was still comfortable to wear. We could sense thoughtful attention in many little details, which made us feel warmly welcomed. Thank you very much.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

Everything was excellent, especially the service. The staff’s attentiveness was outstanding. The rooms, amenities, views, and pool were all wonderful—highly recommended Hotel.

Located by the harbor, the detached guest Room was quiet and relaxing. The open-air bath in the Room was also very comfortable. The cuisine was excellent and truly enjoyable, starting with deep-fried tuna collar. We could also feel the staff’s attentiveness, and we had a pleasant stay.

The room was lovely. The bathroom area, accessible from both the entrance and the room, was very convenient. The spacious entrance, large closet, and drink area resembling a dresser were all wonderful. Since the weather was nice, we also enjoyed the balcony. We had a great time a

This was a return visit. It was raining, but the covered walkway from the station to the Hotel meant I didn’t need an umbrella. The Room is refined and simply furnished. This time, there was live jazz in front of the reception area at night, which gave me a similar sense of satisfaction to when I stayed at Mesm Tokyo. The staff also provide wonderful hospitality, taking pride in working at Metropolitan Kawasaki.

Thank you again for taking such wonderful care of us. This Accommodation truly feels like a place that welcomes us home. First of all, we feel relieved—this is the best kind of hospitality. We are comforted by the smiles of all the staff. This time, we enjoyed French cuisine for both dinner and breakfast, and it was outstanding. Everything was delicious and beautifully presented. My husband and I kept nodding in agreement, smiling throughout. Thank you very much for everything. We look forward to staying with you again next month.

I stayed here for the first time because I’d heard the breakfast was delicious! There’s a large public bath, the Room bath is spacious, and of course the breakfast was great. It was a bit disappointing that the Room refrigerator didn’t have a freezing function, but they were able to provide ice the next day, which really helped. I also regret that I couldn’t make it in time for the curry served from the evening. I’d like to stay here again if I’m in the area.

Meals were served in the Room, so we could relax and enjoy them without worrying about other dogs. The seasoning was excellent, and we were served freshly cooked rice—it was truly delicious. The amenities were well stocked, and we were happy that jinbei were provided instead of yukata. Every staff member was pleasant, and we had a wonderful vacation. We would definitely like to visit again.

I thought breakfast would be a seafood rice bowl, but it was a make-your-own seafood bowl! There were plenty of toppings laid out right in front of me, making it a fun meal to start the day. The Room was also clean and relaxing. This is a Hotel I’d like to stay at again.

This is what a great Accommodation should be. It met my expectations—and exceeded them. From the complimentary herb water made with herbs from the garden to the various cordial syrups and even a sake bath, every detail was thoughtfully considered. The olive kaiseki dinner left a strong impression of Shodoshima. I truly hope to return.

Although we arrived in rainy weather, we were warmly welcomed by many staff members, making for a wonderful start that almost felt more than we deserved. The building, designated as a Tangible Cultural Property, has a rich sense of history, yet it is meticulously maintained throughout, allowing us to relax in complete comfort. In addition to the pleasantly warm and soothing Onsen, the cuisine was truly outstanding. On departure, they even took a complimentary commemorative photo and later sent it to our home—such a thoughtful gesture that made this an unforgettable memory. Everything was exceptional, including the hospitality, and this is an Accommodation we would love to stay at again. Thank you very much.

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The service was very attentive, and since we arrived 30 minutes before our scheduled meal time, they kindly allowed us to delay it. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody played on a music box, a small flower basket, and even celebratory bite-sized sekihan (red bean rice) and sweets—it truly moved me.

I stayed for a total of two nights and was able to work comfortably. There was a desk and chair, and the chair was comfortable to sit in. From noon, there was a time when I could enjoy sweets, tea, coffee, and more, and from the evening there was a time when I could enjoy alcohol and snacks—making for a pleasant change of pace between work sessions.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

We stayed here as a couple to celebrate a birthday. From the meals and baths to the Room amenities and Shuttle Service, everything was filled with hospitality, and they were flexible in accommodating our requests, making our stay truly enjoyable and happy. Some Accommodations offer inclusive bar drinks or well-equipped Rooms, but this place is on another level—we were able to enjoy an extraordinary sense of luxury. We would definitely love to visit again. Thank you very much!

I live in Kobe and have been hiking Mt. Rokko and the surrounding mountains frequently for many years. I often passed by “Ocean Terrace Ajisai” and had been curious about it for a long time. After reading the Reviews, the food looked absolutely delicious. So I made a Reservation for our wedding anniversary. The meals more than lived up to their reputation—beautifully presented, wonderfully flavorful, and truly outstanding. Both dinner and breakfast left us happily stuffed. Everything was delicious, but I was especially impressed by how surprising and exquisite the fig dengaku and peach potage were—and it was my first time in my life to be genuinely amazed at how incredibly good Narazuke could be. The dashimaki tamago that appeared with a burst of steam when they opened the bamboo mat was also exceptional. Everyone at the Accommodation was kind and attentive, sharing enjoyable stories that made us feel at ease. The view was slightly hazy when we arrived, but when I woke up around midnight and stepped out onto the terrace, there were the night lights from Kobe to Osaka—and a full moon! I was thrilled by both our good luck and its beauty. And in the morning, seeing trees wrapped in mist—Mt. Rokko like I’d never seen before—moved me again… I would love to stay again in a different season. When making the Reservation, I saw the Room size in square meters and assumed it would be compact, but I must have misread it—it felt very spacious and relaxing, which was wonderful too.

While Accommodations with Onsen and breakfast and dinner included are wonderful, we were hoping for a stay that felt more like living locally. We stayed as a couple, and the simple layout—kitchen, dining area, bedroom, toilet, and shower—was impressive and made for a very comfortable stay. The owner’s mural was gentle and blended beautifully with the interior, creating a lovely atmosphere. We were told that in winter all rooms have underfloor heating so you can stay comfortable even in short sleeves, so we’d love to visit again in another season. There’s an OGINO supermarket nearby as well as a butcher shop; we enjoyed basashi and relaxed with Yamanashi wine (the kitchen knife wasn’t very sharp, but honestly it felt safer that way). Partway through our stay, the owner stopped by to check on us and shared stories about life at Lake Yamanaka—more than anything else, that became our favorite memory and made us feel at ease. It was a truly wonderful stay. Thank you very much.