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It was a shame we arrived late, but since it was all-inclusive, we enjoyed drinks without hesitation. After 8:00 p.m., there were also plenty of snacks available. We had dinner in a lovely private annex, enjoyed live piano music at night, and even made use of the massage chair. The bath had tatami flooring that felt great underfoot, but the open-air bath was a little cool. Also, there were times when no one was at the front desk, which felt slightly unsettling—having a bell or similar would be helpful.

On my first trip to Kanazawa, I felt lucky to stay at such a wonderful Hotel. The Room was spacious, clean, and very comfortable. Above all, the meals were truly delicious—I was amazed. My mother, whose birthday it was, was also very satisfied. Although our child spilled water and we caused some trouble due to picky eating, the staff handled everything with a smile, and we were truly grateful. When I visit Kanazawa again, I would love to stay here again.

Connected by a corridor to the neighboring Fujisan Onsen, we were able to enjoy many different hot springs. The Room was stylish, though it felt a bit less relaxing for those used to city life; however, the in-room bath was spacious and the amenities had a lovely fragrance. Above all, the staff’s service was courteous and excellent.

My third stay. For me, Ace Hotel Kyoto has become a destination in itself. In addition to the unbeatable convenience of being directly connected to Karasuma Oike Station, I’m always impressed by the staff’s warm smiles, thoughtful attention to every detail, and the remarkable quiet of the Room—so peaceful you don’t hear a single sound. It’s a Hotel that makes me want to stay forever. To all the staff, thank you as always for your heartfelt hospitality. I’ll be back again on my next trip to Kyoto.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

We stayed one night in Okayama to spend some quality time together as a couple for the first time in a while. Our Room was a corner Room near the elevator with a great view. The Room felt a bit old, but it was well maintained and clean. We had planned to go out right away, but we ended up wanting to just keep enjoying the view. Breakfast was on the top floor, and the scenery there was different from what we saw from our Room, which was nice. The food selection included both Japanese and Western options, and they even had Kasaoka ramen—everything was excellent. We also appreciated having our photo taken. Since we chose a Plan with 12:00 checkout, we were able to visit a nearby exhibition while leaving our luggage at the hotel. We heard that the Rooms will be renovated next year, so we’re looking forward to seeing them after the renovation.

I have stayed here many times. The clean facilities, pleasant Onsen, and satisfying breakfast are all very good. However, that was something I could say because the room rates used to be affordable. Perhaps due to recent inflation, the rates have increased significantly compared with before. In the past, weekends and holidays were not much different, but now they feel much more expensive. During Golden Week and Silver Week in particular, the rates are considerably higher than those of a neighboring Hotel. Since there used to be little difference, I chose Super Hotel without hesitation, but next time I may have to think twice. I hope that once inflation settles down, the pricing will return to what it was before.

The breakfast was really delicious, It’s an easy walk into town for shopping, The Room was clean, though it might feel a bit small. Still, it’s a great Hotel and we had a wonderful stay. We’ll come again.

This is my favorite Hotel, and I have stayed here many times. This time, I accidentally forgot to make a request in advance, but the staff remembered the item I had asked to borrow before and had it properly prepared at check-in. I was truly happy with their thoughtfulness in remembering me, and I was deeply impressed by the warm hospitality of everyone at the Hotel. No matter how many times I visit, I can always relax and feel at ease—this is a very special Hotel for me. I would love to stay here again in the future. Thank you as always.

Every summer vacation, we stay at this seaside Hotel. The Rooms in the East Wing and the amenities are truly wonderful, and we always look forward to them. One small disappointment was that last year there was a bottle of water by the sink in the bathroom, but this time it wasn’t provided. Also, the staff’s service was excellent. In the morning, when my child and I were swimming in the sea, I’m not sure if it was a staff member or a volunteer, but someone was carefully picking up litter on the beach. It was wonderful. Thanks to that, there wasn’t any trash at all on the beach in front of the Hotel, and we could swim comfortably. We’ll be back again next year. We hope it will be even more upgraded—haha.

This was my first stay. When we needed to change our dates due to a typhoon hitting directly, you handled it very courteously. The Room, the large public bath, and the breakfast were all excellent—I was completely satisfied. I would like to stay again next time. Thank you very much for everything.

The Room was clean and spacious, making it easy to relax. The night view is wonderful, and on a clear morning, the cityscape and sea of Kitakyushu seen through the large windows feel truly refreshing. The balance between modern conveniences like self check-in and the timeless sense of luxury is very comfortable, and this is a Hotel I would like to stay at again when I visit Kokura next time. Of course, the staff were also cheerful and kind. Thank you for your hospitality.

This visit back to the Accommodation was a firm promise we made with M-chan and N-chan’s family, whom we met here two years ago in August. That day, we played together at the dog run, shared dinner, and spent bar time talking about many things—it was a once-in-a-lifetime encounter during our stay. I still remember how incredibly fun it was. At the time, our M was still an only dog, but meeting M-chan and N-chan—who became friends with us—created an irreplaceable and wonderful bond. We were also truly happy to become friends with their dad and mom as well. At checkout, we made a strong promise: “Let’s all meet again here at this Accommodation someday, healthy and well!” But soon after that, we were shocked to receive the sudden news of M-chan’s passing. Her mom told us that she crossed the Rainbow Bridge in March. We were heartbroken that we could no longer reunite with everyone in good health as we had promised. Still, because this Accommodation was a place M-chan loved so very much, we wanted to honor her here—and so all of us were able to meet again. Together—with their dad and mom; M-chan and N-chan; our MM sisters; and us—we came back to the Accommodation saying “We’re home!” The staff welcomed us warmly with gentle smiles saying “Welcome back,” and M-chan and N-chan—and our MM sisters—were absolutely delighted. For dinner, they seated us next to each other, and it became a joyful dinner time as we talked together while remembering M-chan. At bar time as well, we shared many memories with their dad and mom and talked about what lies ahead; it was a warm, gentle time that passed slowly. We also had breakfast together afterward, then played at the dog run right up until the last minute—sharing truly priceless moments. We believe none of this would have been possible without the kindness and support of all the staff. We are filled with gratitude for watching over our stay until the very end with such warmth. This Accommodation truly brings people together! And it is a one-of-a-kind place—wonderful, beautiful, something you can be proud of—that helps fulfill promises made between beloved dogs! A wonderful place where wonderful encounters happen! MN family & MM sisters’ family—we will come back together again! To the manager and all staff members: thank you so much for everything!

This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

Close to the nearest station, and also near a shopping street and tourist attractions, so shopping was convenient. The Room was clean, and the front desk staff were kind. It was very helpful that they could store our luggage both before check-in and after check-out. Breakfast was compact but included local specialties, so we were satisfied. However, it isn’t very spacious, so during busy periods or if you want a leisurely breakfast, you may have to wait—so it’s best to be prepared to wait or line up early. We didn’t use it this time, but the 24-hour free coffee service was a nice touch. Since we stayed in summer, it would have been even better if there had been soft drinks or cold tea as well. We had a relaxing stay and would like to use it again if we have the chance.

As last year, I stayed in the Castle Suite with my daughter. It’s a Room that any young child will absolutely love. It features two Kumamoto Castle-themed bunk beds, a slide, plenty of toys, Kumamon figures, an oversized TV, and a hinoki cypress bath. The refrigerator was stocked with complimentary drinks—both alcoholic and non-alcoholic—so while my child played, I could relax and fully enjoy some downtime.

I stayed here for my mother’s birthday trip. This was actually my second trip to Okinawa Island, and the very first Hotel I stayed at on my very first Okinawa trip was also Hotel Palm Royal Resort (about 20 years ago). They kindly upgraded our Room for free, and when I arrived soaked from heavy rain that day, a woman at the front desk greeted me with a smile and offered me a towel. The hospitality was truly wonderful! Breakfast was also delicious! The staff were very friendly and even chose a recommended seat for us. I’ve stayed at many Hotels, but this one has the best hospitality by far. It felt like coming home. I’d love to stay again. Thank you so much!!

It was a truly wonderful Onsen. I enjoyed soaking many times, including the private Onsen. Even my painful neuralgia completely subsided, and I forgot about it. I also drank a bit too much delicious sake, so I think I’ll take a break from alcohol for a while. It was two blissful days. This is an Accommodation I would definitely love to visit again.

This is a wonderful Hotel where you can fully enjoy the great nature of Lake Akan. The woody interior seems to have been recently renovated and is very relaxing. There is complimentary coffee in the lobby, and luggage storage is done by choosing your own code and using a locker. We splurged on a nicer Room, and it had an outstanding view, plenty of space, and even a microwave. Breakfast was excellent—true to Hokkaido—with not only seafood but also delicious pizza and hamburgers, plus smoothies. We also heard we could use the baths at the main Tsuruga Group building, so we went. There is a shuttle bus, but it’s about a 7-minute walk along the lakeside as well. The baths at the main building were incredibly luxurious.

I stayed here on a business trip. I arrived a bit early, but the Room had already been cleaned, so I was able to check in slightly ahead of time, which made everything afterward go smoothly. The Room was spacious and clean. Thank you very much.