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During the Obon holidays, my daughter and her husband came back home with our grandchild, and we stayed here. It’s a Hotel specialized for children, and our grandchild was absolutely delighted. With the all-inclusive plan, we fully enjoyed both alcoholic and soft drinks. The meals were buffet-style, which made my daughters very happy as well. We also enjoyed the late-night snacks. We stayed in Room “Casual 10,” and since there are only two Rooms on the 8th floor, it was very spacious and cute. Everyone loved it—our grandchild especially—and kept saying how wonderful it was! The baths were also great; we were able to use both a private bath and the large public bath. Everyone was extremely satisfied. Thank you very much.

We had a wonderful time again. I was truly happy and pleasantly surprised when you brought out a birthday cake for me. The food, the baths, and the staff’s service were all excellent, and even after six years, I’m glad we chose to stay here. We would love to visit again!

I stayed at Route Inn for the first time. Even though it was a bit late at night, the staff provided pleasant service. The Room and service were excellent! It's not as far from the station as expected, so it's also recommended for those not using a car.

We stayed here to celebrate my sister’s 50th birthday. From the moment we made our Reservation, we were treated with consistently thoughtful and refined hospitality throughout our stay. The service was truly wonderful. Every dish was genuinely delicious, and we enjoyed a luxurious time—simply a happy space. As an aside, the elevator was surprisingly fast, making trips back and forth to the smoking room completely stress-free.

Thank you, Awakan, for your warm hospitality. My mother has loved traveling since long ago. We were poor when I was little, but she managed to take me to Awaji Island. I wanted her to be able to take her time and look out at that sea again. The weather wasn’t great, but as expected of a special room—we could relax on the spacious sofa and share many memories. The meals were generous, luxurious, and delicious. Most of the staff were international, but everyone was very kind and treated my mother in a wheelchair with gentle care and courtesy. With so many staff members, the place felt lively. It was heartwarming to see small children from other families greeting the staff in cute English, while what seemed like grandparents looked on happily. We also enjoyed the lovely view from the window of parents and children having fun fishing. I felt this is an Accommodation that families can enjoy no matter what stage of life they are in.

We stayed here on a family trip with our 5-year-old son. The Hotel is surrounded by nature, and there are even tortoises, so just walking around the grounds feels very refreshing. Since we were traveling with a child, we went sightseeing in the morning, had a late lunch at the Hotel, and spent the afternoon swimming in the pool. It was convenient that we could step directly into the garden from our Room and that the pool was close by. We also appreciated being able to use facilities at the Renaissance Hotel—playing at the beach, enjoying a pool with slides, relaxing in an Onsen, and having tea in the lounge before heading back was wonderful. Having breakfast and lunch included—and being able to use them at the Renaissance as well—was truly appreciated!

This was a wonderful place to stay. First, when I mentioned foods I couldn’t eat at the time of booking, I was surprised to receive an email right away with alternative suggestions. Everyone was very kind. Every meal was truly delicious and beautifully presented, and I was completely satisfied with everything, including the tableware and presentation. The baths were excellent. Including the day-use hot springs in Shibu Onsen, the water quality was wonderful, and I enjoyed soaking many times until it felt like it seeped into my skin. The carbonated spring in the indoor bath was also great. The property was spotless, and both the lounge and baths were always neat and well organized whenever I went. The pillow height and firmness were just right, and I slept very well. Above all, the staff were truly outstanding. They immediately noticed that I had caught a cold and felt chilly, and kindly brought me a lap blanket. They also remembered what we briefly talked about during dinner and even took the time to look things up and share helpful information with me. Thank you very much. From welcome to farewell, I sincerely appreciate everyone’s heartfelt hospitality. I highly recommend this accommodation.

Three of us (all women) stayed here. The staff’s hospitality was wonderful, and we felt very comfortable throughout our stay. The bath was also clean and lovely. The sound of the waves was soothing and relaxing. Both dinner and breakfast offered a wide variety of dishes, and we enjoyed chatting with the person who served our meals—everything impressed us from start to finish. If we come back to Yuhigaura again, we will definitely stay here again!

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

This was our first trip to Hokkaido with three generations of our family. We were more than satisfied with the breathtaking view of Mt. Yotei and the wonderful Room, which was spacious and allowed us to enjoy privacy as well. The staff were friendly and attentive, making our stay very comfortable. Thank you very much.

Everything—from the Facility and hospitality to the dining—exceeded our expectations, and it was a stay that our whole family genuinely enjoyed. Our child liked it so much they said, “I want to come again,” and we felt it is a Hotel that’s perfect for a family trip. This time we stayed for one night and two days because we were also staying at another Hotel, but considering the well-equipped Facility and services, I think a Multiple Night Stay would let you appreciate this Hotel’s appeal even more. Next time, we would definitely like to stay for multiple nights. [Club Lounge] The staff at check-in were extremely courteous, and we were able to enjoy sweets and drinks while completing the procedures. They also prepared coloring sets for each child in our party, which left a great impression as our child was able to spend the time without getting bored. [Guest Room: Ryukyu Suite / Beach View] The in-room refrigerator was a large model with completely separate fridge and freezer compartments, making it very convenient even for families. The toilet was modern and very clean, so it was comfortable to use. Having an in-room drum-type washer/dryer is especially helpful for longer stays or trips with children. Also, because there is a tatami room, children can relax safely lying down; we felt it’s a guest room where families can truly unwind together. Since it’s on the 3rd floor, the view isn’t quite “breathtaking,” but we had no particular complaints and stayed comfortably. [Dinner: Roy’s] There was an excellent variety of sushi options, and the desserts were plentiful as well—everything was delicious. We were satisfied enough that we definitely want to dine here again next time, and I can strongly recommend it to future guests. [Breakfast: Four Seasons] As part of the club floor benefits, we could make a Reservation at check-in, which helped us avoid crowds and enter smoothly. All dishes were delicious—especially the pancakes. With seating overlooking the ocean and a great atmosphere overall, it made for a wonderful morning. [Large Public Bath] We used it around 9:00 PM. It was crowded inside, but there was always an available washing station. Towels were provided as well, which made everything comfortable. [Facilities & Amenities] While not large, there is an indoor pool; plus activities such as rock-paper-scissors stamp rallies are held too, so children won’t get bored even on rainy days. We spent comfortably everywhere—including the outdoor pool area and the beach. [What Was Disappointing] The club floor benefit “Dolphin Splash” and the suite benefit “Wake-Up Sailing” were fully booked so we couldn’t participate. Although this seems unavoidable since the website states they are first-come-first-served programs as well، I hope improvements can be made so guests are less likely to miss out on these benefits altogether.

As I had only stayed at relatively large ryokan until now, it was a rare and wonderful experience to stay as if living in a Taisho-modern residence. The service was also perfect for me—I feel uncomfortable when there is too much attention, so being able to enjoy lounge drinks whenever I wanted was ideal, and yet whenever I asked for something, someone would promptly come out from the back and help. I think that’s why I was able to relax in this luxurious space as if it were my own home. The room and bath were both excellent, but above all the meals were outstanding—my elderly parents said it was the best they have ever had. The waiter in charge and the chef were friendly, we were given plenty of space at our table, and it became a truly special time. From the moment I tasted the first dish’s dashi at dinner, I knew this would be something special—and every dish through to the last was carefully prepared, exceeding our expectations. Breakfast goes without saying; it was wonderful as well. I would love to visit again. If I may make one request: thinking about my parents getting older in the future, it would be great if there were a Japanese-Western style room with regular beds rather than mattresses laid on the floor. If so, we could keep coming back for years to come!

We stayed in the urara twin Room during our Obon trip. The ohagi served in the lounge was outstanding! There was a great variety of drinks, and it made us want to come back again and again. In addition to alcohol, we were also happy that we could make an Oropo after the sauna. For dinner, when we mentioned that we wanted to go to Natsu Akari Road after the meal, they served everything quickly, which was a big help. Everything was delicious, but the sashimi platter left the strongest impression. We would love to stay with you again next year. We’re already looking forward to it.

Although I checked in late, the staff assisted me courteously. It was my first stay at a Route Inn Hotel, and it was a good experience—the Business Hotel breakfast was delicious.

It may sound a bit exaggerated, but it felt like going back to my family home—catching up on how things have been lately and, if the mood struck, stopping by places I was recommended. Meals were unpretentious, and bathing felt just like soaking in our own tub at home. I was able to truly relax.

They upgraded our Room beyond what we had reserved, and we unexpectedly got to stay in a 120 m² suite. The suite with a spacious ocean-view balcony was simply breathtaking! The blue-themed interior was beautiful as well, and we enjoyed a truly luxurious stay. The restaurant food was excellent, and the freshly fried horse mackerel at the live kitchen and the roast beef really lived up to expectations. At check-in, they asked about the purpose of our trip; when we told them it was for our wedding anniversary, they surprised us with an anniversary dessert plate—an unforgettable Hotel stay from start to finish. They also offer Shuttle Service, so even without a car we were able to get there without any trouble. We would love to return.

We stayed at The Ritz-Carlton, Nikko to celebrate our 13th wedding anniversary during our summer vacation—my wife had been talking for a long time about wanting to visit. On the way to the hotel, the fog was so thick that we could hardly see anything, but by the time we arrived the weather had cleared and we were able to enjoy views of Lake Chuzenji from the lounge. At check-in, we upgraded from a riverside-view room to a Lake Chuzenji-view room, and it was absolutely the right choice. The view from our room was stunning and made for a truly special stay. For dinner we used in-room dining, and for breakfast we chose the Japanese set. Being able to enjoy both meals at a relaxed pace in our room, with that beautiful scenery right in front of us, felt wonderfully luxurious. The bathroom was also spacious and comfortable, with a separate toilet area. When we entered our room after check-in, welcome fruit and cake were prepared for us. At turndown service, snacks as well as pecans and chocolates were also provided. We truly appreciated the warm hospitality of all the staff—it made our time feel exceptionally luxurious and elegant. Thank you very much.

The beautiful mountain views and clear starry sky were wonderful. Since it was my first time camping, I chose the hands-free plan with meals included. The staff kindly showed us how to set up the tent, so we had no problems. The tent groundsheet and sleeping bag were quite thin, so we used items we brought with us. It was very cold, but we were able to warm up in the hot spring and rest well. There were a few disappointing points—such as not enough gas for the stove and paper plates that were too flimsy (stored in the same box as the cooking utensils)—but the staff were very kind, so I felt it couldn’t be helped. Next time, I’d like to visit your newly opened affiliated facility. Thank you very much.

I chose this property based on a Review saying it was convenient for visiting the public baths. At the end of August, after the summer holidays when things were a bit quieter, they upgraded us from a standard Room to a Room with an open-air bath. I used the open-air bath twice, morning and night. It was quiet, and the breeze felt wonderful. The food was very delicious, but the main dish—seared Tajima beef—was a little tough and I couldn’t bite through it in one go, which was slightly disappointing. When I said I was full and couldn’t finish dessert, a staff member wrapped it and put it in the refrigerator for me. I enjoyed it later after my bath before bed. They also kindly explained things like tips for visiting the public baths and even sprayed deodorizer since in-room dining can leave lingering smells—everyone was very pleasant and attentive. The entire building is covered with tatami mats (even inside the elevator), and walking around barefoot felt great. The bath is small, but it was very clean, and there is also an open-air bath, so we enjoyed it 충분に. I would like to stay again if I have the chance. Thank you to all the staff we met for such a comfortable time.

We had a very relaxing stay.