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A clean Room and a spacious large public bath. The breakfast was delicious and enjoyable as well. I only regret that I arrived early, so I could have relaxed more.

We stayed in a top-floor room. This hotel truly takes care of everything. Even though it was raining, we enjoyed the open-air bath with a sky-high view, the large public bath, and the in-room hot spring. The variety at the dinner buffet was unlike anything I’ve ever seen. The made-to-order Mont Blanc prepared in the morning was delicious too. The staff were very courteous. The amenities were also exceptionally well stocked, and I debated buying the hot-spring-made cosmetics at the gift shop but decided against it—however, they were so good that I ended up ordering them online. It’s a hotel where one night just isn’t enough. I’d love to book again for my birthday next year! We’ll be back.

The Room was spacious, clean, and well maintained, making our stay very comfortable. The location was convenient, and there were many dining options nearby, so we were very satisfied. By the way, Ichimonji Hakodate Ramen was delicious.

This Hotel made our stay in Shiretoko even more special. This time, we were kindly upgraded to a better Room, and we were truly moved by the unexpected thoughtfulness. The guest Room was spacious and comfortable, with a calm atmosphere that let us fully enjoy our time away. What left the strongest impression was the large public bath. It was roomy and very clean, and soaking at a relaxed pace was the perfect way to ease away the day’s fatigue. All of the staff were consistently kind, attentive, and professional while maintaining just the right sense of distance, which allowed us to feel at ease throughout our stay. The entire Accommodation had a serene ambiance, and we felt it enriched our time in Shiretoko even more. This is a Hotel we would definitely like to return to when we visit Shiretoko again. Thank you very much for a wonderful stay.

I attended a concert at K-Arena and stayed at Hilton Yokohama. Since it’s right next door, it was incredibly convenient, and I was glad I could quickly get in line for the merchandise sales starting at 10:00 the next day. I also had dinner at Ocean Milano in the Hotel. The food was excellent, and all of the staff were wonderful.

We stayed on the Espacio Floor for a Hotel getaway with our baby as a refreshing break from daily childcare. I had pictured Nagoya Kanko Hotel as a long-established, classic Hotel, but the Rooms, lounge, and spa on the Espacio Floor were all beautiful and sophisticated, making for an extremely satisfying stay. Thanks to our Diamond member benefits, we were upgraded to a larger Room. They also lent us a baby crib and a diaper pail, so even with a baby we had no inconvenience at all and could truly enjoy our stay. The staff’s hospitality was excellent, and their service was consistently pleasant. We especially loved the lounge on the 18th floor and used it for everything—starting with afternoon tea, then the evening light meal, nightcap service, and breakfast. Perhaps because we stayed on a weekday, there were few guests; combined with the generous spacing between seats, we were able to relax in comfort. The sweets and savory items at afternoon tea were all delicious—we were delighted from right after check-in! The Room was spacious and included both a sofa and dining table. With complimentary minibar items as well, we could unwind not only in the lounge but also comfortably in our Room. After our baby fell asleep, my wife and I enjoyed minibar drinks together at ease—it was wonderfully restorative. Although we didn’t use them since it was only one night, it left an impression that the Room came equipped with a mini kitchen, a BALMUDA toaster oven/microwave combo unit (oven range), and a drum-type washer/dryer. We also appreciated the high-quality amenities: BVLGARI bath amenities, a ReFa shower head, and a REPRONIZER hair dryer. We also used the spa located in an adjacent building. It felt slightly compact but wasn’t crowded—almost like having it to ourselves—and we could relax in such a calm space. As someone who loves saunas in particular, I really liked that they have both an over-90°C dry sauna and cold plunge pool (it would be even better with more of a dedicated relaxation area). With my wife’s blessing I went both at night and again in the morning. Overall this stay exceeded expectations by far—we were extremely satisfied. We would love to return to Espacio again whenever we need another refreshing break from parenting!

From sweets and tea in the lounge to beer and wine at the restaurant, we enjoyed delicious offerings throughout the day. Everything was excellent, from the salads and sushi to the special menu item of scallop sashimi. Even though we were full, we also enjoyed the evening live performance. We would love to visit again.

We stayed right after the Obon holidays. Because we made our Reservation early, we got a great deal—and since it was less crowded after Obon, the staff kindly accommodated our requests. With its convenient location right in front of the station, our whole family had a comfortable stay. The price, service, and location were all excellent, so it felt like great value for money.

This was our second stay. This time, we stayed to celebrate my son and daughter-in-law’s birthdays. All the staff congratulated us, and we truly felt their thoughtful hospitality in many ways. The bar also had a wonderful atmosphere, making it a very memorable stay. The hot springs were easy to use, with towels and amenities provided. The food was excellent—the meat was high quality, and every side dish was delicious. We purchased some bath salts and are enjoying them at home as well. We would love to visit again, not only for an overnight stay but also for the day-use hot springs.

We chose this hotel for our trip to USJ. The building and room were very clean, and the breakfast was delicious. It’s about a 5-minute walk to USJ, so the location was very convenient. We also liked that there was a Minion at the entrance where you can take photos together.

This time, I stayed here with my elderly parents. It was our second stay in six months, and although the weather wasn’t on our side this time, we still enjoyed everything—the meals, the lounge, and the entertainment. My parents were very satisfied with everything, including the atmosphere, and were truly happy with this trip. We would love to stay here again in the future.

We stayed here to celebrate my husband’s birthday, and it turned into a truly wonderful stay. We don’t drink alcohol, and when we mentioned that, they kindly replaced the drinks in the Room refrigerator with non-alcoholic options. We really appreciated such thoughtful attention. At dinner, they also gave my husband a single rose as a birthday gift. We were deeply moved by this unexpected and lovely gesture, and it became a great birthday memory. From the open-air bath in our Room, we could look out over the lake—the view was absolutely stunning. Soaking in the open-air bath while enjoying the expansive scenery was incredibly relaxing, and being able to enjoy the Onsen at our own pace whenever we liked felt like a real luxury. Dinner was delicious as well—especially the pizza! It was so good that we ended up having two. If I had to mention one small concern, since it’s surrounded by nature there were quite a few insects. When we tried to use the open-air bath at night, many bugs (like stink bugs) had gathered there, so unfortunately we gave up bathing at that time. That said, I think that’s simply part of staying in such a natural setting. More than anything else, what stayed with us were the view from our Room, the Onsen, the food, and the staff’s warm hospitality. We were able to celebrate my husband’s birthday in a wonderful way and made lasting memories. Thank you very much.

This was my second stay for a live show at Budokan. The Hotel is close to the station, within walking distance of Budokan, and there are convenience stores both inside the Hotel and right in front, which is very convenient. Last time, there was no numbered ticket system before check-in, so I was relaxing on the sofa without thinking much of it, but I noticed others holding what looked like paper. When I asked, I learned that numbered tickets were being distributed. I think it’s a good system, but it was a bit disappointing to realize that if I hadn’t noticed, I might have ended up waiting for a long time. Other than that, there were no issues at all, and the staff were efficient and made my stay very comfortable. I would definitely like to stay again next time. Thank you very much.

I used the Club Lounge Plan on a solo trip. I’ve stayed at several Hotels with lounge Plans, but this one is truly special. It felt like a dream to enjoy champagne anytime at such a great sale price. From the welcome drink and fu-yaki rice crackers to the sweets box, everything served at each presentation was excellent. Since it was a weekday, the lounge was not crowded, and there were counter-style seats where I could sit alone, so I felt comfortable using it. The Room (AQUA) was also wonderful with its blue-themed design, and the bedside lamp was adorable. When I opened the Room door, there was a Lake Biwa view. The weather was perfect, and I spent hours just sitting on the couch and enjoying it. There is a large public bath, but the in-room bath was spacious and more than enough. I didn’t have a car, but it’s only two train stops from Kyoto. There is also Shuttle Service available, and if you go one stop on the Keihan Line, you can visit Mii-dera Temple to see National Treasures and various Buddhist statues. I would love to stay again. Thank you very much.

I was worried the building looked old and whether everything would be okay, but there were no issues at all. While it does show its age, both the Room and the large public bath were kept very clean and well maintained, so I was able to use them comfortably. The staff’s attentiveness was just right, and I was very satisfied. I shouldn’t have underestimated Nikko.

Because we decided on our trip to Lake Toya at the last minute, I didn’t think we would be able to make a Reservation at a good Hotel. Since May is one of the peak seasons for travel in Japan, I wasn’t expecting much. But after staying there, the Hotel quality exceeded my expectations. I especially loved the dinner buffet. There was an incredible variety of dishes, and many were far better than I anticipated. I ate too much and ended up walking outside for hours afterward to feel better (laugh). Breakfast was more standard compared with dinner, but still very satisfying. As for the Onsen, “Hoshi no Yu” was truly outstanding—I highly recommend trying it at least once. Waking up early to use it was a bit tough, but it was absolutely worth it. The feeling of seeing Mt. Yotei from the Onsen in the morning is hard to put into words. It was truly spectacular.

The room was spotless, the service was outstanding, the bath was very relaxing, and the breakfast was excellent—I was extremely satisfied. I was worried it might be far from JR Nagasaki Station, but it turned out to be an easy walk. There is a bus stop right in front of the hotel for buses from the airport, which was very convenient. If I had to mention one small request, I would have liked a dimming function on the bedside lamp. Thank you very much for your hospitality. I will definitely stay here again when I visit Nagasaki.

The service, rooms, and meals—everything about this Hotel was wonderful. The lounge was even more comfortable than expected, and I would love to stay again. All the food was delicious, but the only disappointment was the okonomiyaki. There was also a great variety of drinks, including plenty of alcoholic options. I couldn’t make it during afternoon tea due to other plans, so I’d definitely like to try it next time.

We stayed to celebrate my father’s 80th birthday. We had dinner at arco on the 42nd floor. They prepared a dessert plate, and my father was very happy. The website said we could see fireworks from the 42nd floor, so we made a Reservation, but unfortunately they were not visible from the restaurant. (However, after leaving the restaurant, we were able to see them briefly from the lobby.) We also had breakfast at arco the next morning, and the Tsuno sparkling wine and cheese were delicious. My mother especially enjoyed the galette. The ocean view from our Room was wonderful, and I’m grateful that we could do something meaningful for my parents. We would love to visit again.

I chose this Accommodation because I was looking for one with an open-air bath in the Room. Before check-in, I was able to use three baths; the red hot spring was wonderful, and the views were amazing. After dinner, I used the open-air bath in my Room, and in the morning I bathed on the 6th floor and even got to see the sunrise—it was fantastic. The Room was spacious, clean, stylish yet relaxing. It was a lovely Accommodation that I’d definitely like to visit again.