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We stayed here for the first time just after New Year’s, and my spouse, our dog, and I were all very satisfied—so we came back again four months later. Everything was excellent: truly pet-first, wonderful staff hospitality, great meals, and relaxing baths. Modern stylish Accommodations are nice too, but we really love Kinugawa’s charming retro atmosphere… We’re already planning our third visit this year… We’ll be coming all the way from Izu (lol). See you then!

The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.

A relaxing accommodation located at the foot of Mt. Sanbe with a fantastic location. The price is reasonable, offering great satisfaction. The meals are diverse and exceptionally delicious. If given the chance, I would love to stay at this accommodation again. Thank you!

I stayed here for hiking in the Yatsugatake Mountains. The location was great, and the price was reasonable. The bed was spacious, which I really appreciated. I was also grateful that they kindly froze my ice packs for me. I’d like to stay here again.

The Accommodation itself is compact, but the detached annex is impressive and offers plenty of space. The meals were distinctive yet delicious. Each dish was thoughtfully prepared.

I stayed one night on 8/23 with breakfast included. The men’s bath has a spacious indoor bath, and the open-air bath is designed to feel very open, with the outside scenery visible up close. The sulfur scent enhances the Onsen atmosphere, and it’s such pleasant water that you’ll want to soak again and again. At around 1,500 m elevation, it stays very cool in summer and is comfortable to spend time here. I’d like to visit again in a different season. It seems that Shogi title matches have been held here many times as well, so Shogi fans might enjoy that too.

All staff were very kind. We had a great time. The view from our third-floor Room was excellent, and the meals were delicious.

We were able to relax at the Aso Onsen. Both Dondoko-yu and the Hotel Onsen were great. We also enjoyed the meals, which included alcohol and drinks. We drove from the Yoshinogari Historical Park in Saga Prefecture to Aso, Kumamoto, and then to the Oka Castle Ruins in Taketa City, Oita, and it was comfortable and enjoyable.

Everything—the cuisine, the Room, the Onsen, the garden, and the music—was wonderful, but above all, the hospitality of the president, the proprietress, and all staff was exceptional. We truly felt their attentive care in every detail. This time we stayed for two nights, spending one night each in the Western and Paragon Rooms. The open-air bath while enjoying the view from our Room and the sound of the vintage audio system were both superb, making it a stay that truly let us forget everyday life. We’re not sure when it will be, but we would love to try staying in the remaining two Rooms as well.

I stayed for two nights. Perhaps because it is close to the sea, the fish was more delicious than at any other accommodation I have stayed at before. Whether sashimi, grilled, simmered, or fried, every dish had an amazing taste. The staff, including the hostess, were very pleasant and made my stay extremely comfortable. Thank you very much.

I stayed at the accommodation with my beloved dog. The first thing I felt was the owner's deep love for the local area. Their passion for cherishing local attractions and ingredients was evident in the meals and throughout the facility. The meals were made with plenty of local ingredients, offering a gentle and delicious taste! On our first night, the fruits were a bit large, making it difficult for my dogs to eat, but by breakfast the next morning, they had been finely cut. This thoughtful gesture truly moved me. The sauna was excellent, leaving both my mind and body refreshed. My dogs also seemed to feel safe and comfortable during our stay. It’s a wonderful accommodation filled with kindness that naturally makes you want to return again someday. Thank you so much!

We visited during the July long weekend with our two children, aged 9 and 5. As soon as we entered the Room, we were amazed by the view from the living room. That alone made the trip worthwhile. Everything in the Facility felt spotless, the view from the bath was wonderful, and there was also a washer-dryer and a fully equipped kitchen. We could truly live here. The activities were also incredibly well organized, and our children had an amazing experience. We harvested vegetables together, made pasta using what we picked, and melted beeswax to make herbal lip balm. Our younger child especially loved getting to actually pound the meat, coat it in flour, dip it in egg, and cover it with breadcrumbs. There’s no way I could give anything other than a perfect 5. We would love to visit again.

The Room was thoroughly cleaned and well organized, to the point that you wouldn’t notice its age, so I felt at ease during my stay. Since the Room has an open-air bath, I could soak at my own pace and it was very comfortable. Best of all, I could relax and unwind while listening to the sound of the river flowing just below. All the staff who assisted me from check-in to check-out were kind. I rated it 4 stars because I felt the incense scent at the front desk was a bit too strong.

Thank you very much for your prompt and kind support when my wife’s condition suddenly worsened and required emergency assistance. We are also truly grateful for your thoughtfulness in preparing a breakfast box for us when we returned from the hospital. This stay ended up being quite hectic, but next time we would love to take our time and fully enjoy the Accommodation. Once again, thank you sincerely for your warm hospitality. Thank you very much.

All the staff were kind and pleasant. The bath limited day-use visitors, so I could relax and enjoy it. Every meal was delicious and seasoned just the way I like. The robatayaki was perfect with drinks. The made-to-order salt-grilled ayu was outstanding, and I’m glad I ordered it. However, I was disappointed that the delicious apple juice they used to have at breakfast was no longer available. I would like to stay again in a different season.

This Accommodation is in an excellent location for sightseeing in Nara, so this was our second stay, this time to visit the Nara National Museum. From the moment we arrived, the parking guidance was very courteous, and the Room was spotless. The large public bath was also clean. We enjoyed a delicious breakfast and had a very pleasant stay. After checking out, the staff member who first assisted us even came out of their way to see us off, which made both my husband and me truly happy. I think this is a wonderful Accommodation filled with warm hospitality and thoughtful care.

I wanted to let my grandchildren swim in the ocean for the first time, so after looking around, we chose this Hotel. The sea was very beautiful, and there was also a pool, which was great! There was an indoor play area as well, and my grandchildren seemed very satisfied. We had buffet meals for two days, and the dishes varied a little each day, so we never got bored and enjoyed everything. The only disappointment about the bath was that there was no open-air bath, and the water was quite hot, so we couldn’t relax for long. We were a large group and may have been noisy, but all of the staff were very kind and treated us warmly—thank you so much. We had a wonderful and comfortable stay, and both adults and children were very satisfied.

It was excellent. In particular, making my own breakfast was very relaxing. I was tired of overly attentive city Hotels, so this place met my need to stay in a minimalist environment like this.

The meals, the Room’s open-air bath, and the service were all excellent. We were able to fully enjoy a special getaway and relax at our own pace. We would love to visit again!

We chose this property for our road trip because of the parking options and the spacious Room. There is a large multi-story parking garage at Urban Plaza about a 3-minute walk away, so we didn’t have to worry about not being able to park. The Room and bed were both spacious and comfortable. With a car, it was reasonably priced and conveniently located for sightseeing, so we were very satisfied.