Seluruh negara × Akomodasi Pengalaman AlamKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 129Halaman 目

It was a truly wonderful Ryokan with a nostalgic, traditional atmosphere while still feeling very clean. I especially recommend the private open-air bath in the guest room—it was incredibly relaxing. We had both breakfast and dinner, and they were excellent in both taste and portion size. Also, even though it was last-minute, I asked on the day for a surprise plate for my wife, and they kindly arranged it for us. I don’t usually return to the same place when traveling, but this is somewhere I’d like to visit again next year. Highly recommended.

We got caught in traffic and barely made it in time for dinner, but they extended the time for us, and we were able to enjoy the buffet. Thank you so much to all the staff for your warm smiles! The room was also very clean and lovely! ...I now want a hammock at home too. Haha I definitely want to come back again to enjoy the property more leisurely next time.

I’ve stayed here before and was very satisfied with the Crab Feast Course, but this time I wanted even more crab, so I chose the Luxury Crab Course. As a result, I was extremely satisfied with both the taste and the portion size. Also, this inn is right in front of the lift area at Hachi-Kita Ski Resort, and being able to use the bath even after check-out is a huge help. Another great service is that guests aged 55 and over can rent equipment for free. There’s also an affiliated rental shop nearby, and the staff were very kind and helpful. Unfortunately it rained that day and conditions were terrible, but thanks to staying at Hisaya, it turned into a ski trip I was happy with.

I stayed at this accommodation due to no hotel availability during my business trip, even though the room did not have a private bath. Honestly, I didn’t have high expectations, but it turned out to be surprisingly comfortable. The large public bath was available for private use, with plenty of amenities provided, allowing me to enjoy a relaxing bath. The breakfast was delicious and satisfying as well. I would love to stay here again on my next business trip.

After 9:00 p.m., there were no taxis at Arai Station, but I called the Hotel and they arranged one for me. The Onsen was clean, and the breakfast had a good variety and was delicious.

Thank you for your hospitality. We were completely satisfied with the staff's attentiveness, the scenery, and the meals. It was a trip with my elderly mother, and she was very pleased as well. We promised to stay here again when we travel to this area in the future. I don't know how many more years we can travel together, but I truly appreciate your help in making my mother happy. Thank you so much!

After check-in, we were informed that the Onsen at the affiliated Facility was still under renovation, so we received admission tickets to a nearby hot spring Facility and were able to enjoy Aso Onsen. In the morning, we had breakfast while taking in the magnificent panoramic views of Aso—it was a truly luxurious moment. Our grandchildren were very happy as well, and we’ll be back again next year!

The Facility was clean, well-maintained, and absolutely fantastic! If you love saunas, this is a must-stay. The private sauna, available anytime, allows you to relax without worrying about others. The staff were kind and attentive! For areas of improvement, here are some suggestions: 1. Please consider adding screens to the windows. Being surrounded by nature, I wanted to enjoy the fresh air and the sound of insects even from inside the Room. However, I hesitated to open the windows since there were no screens. Although I stayed in early October when there were fewer insects, having screens would be preferable. 2. Please clean the windows. The windows were dirty with traces of dust and sand from outside. Since the Room itself was very clean, it felt like a missed opportunity! As the Room overlooks the courtyard, including the jacuzzi and BBQ terrace, attention to detail in cleaning these areas would enhance the experience. 3. The smell in the Room with the fireplace was a bit strong. This is likely due to the burning wood, so it’s understandable, but I noticed it when I first entered the Room. The main building had a lovely aroma, so perhaps some measures could be taken for the Rooms as well. Overall, I was extremely satisfied and will definitely return! This has become one of my favorite Facilities, and I look forward to seeing future improvements!

We are grateful to all of you for your kindness.

We stayed at this accommodation because my wife and I love baths, and we were excited to stay at a place with a unique bath and ocean view! The room with an ocean view was stylishly decorated in a tropical style. It was impeccably clean, giving off a very fresh feeling. The view of the ocean from the room was stunning—an unbeatable location! The cypress-scented bathtub with high-quality hot spring water left both my wife and me completely satisfied. On that chilly day, it warmed us up perfectly. We chose the dinner-included plan, which featured sashimi served on a boat platter, domestic beef steak, and beef stew—all of which were delicious. The beef stew was exceptional! I was especially impressed by the texture of the sauce and the tenderness of the meat—it rivaled or even surpassed my favorite Imperial Hotel's beef stew! The breakfast, including freshly baked bread and scrambled eggs, was also delightful. The friendly owner made our stay comfortable and worry-free. This is definitely an accommodation we would love to visit again!

We stayed at Santa Hills for the first time with my husband and our beloved dog. Although we live in a rural area of Tokyo, it took about 3 hours one way by car navigation, and we were amazed by the surrounding nature filled with rice fields. It was a perfect place to relax and enjoy peaceful moments. We stayed in a cottage with a private dog run, which had just the right amount of space and was very satisfying! It was slightly chilly at night, but the stove kept us warm, and the provided comforters made sleeping cozy enough. The plan included a hot pot filled with plenty of vegetables, which was delicious. The staff at the front desk and around were friendly and greeted us warmly, which made us feel very welcome. The nighttime illuminations were stunningly beautiful, and there were many Christmas decorations inside the center as well. We got to experience our first illumination of this season and felt an early touch of Christmas spirit. Both my husband and I had such a relaxing time after so long that we would love to visit again with our dog in tow. Thank you very much!

Last time, when I called to make last-minute changes, the staff were extremely polite and kind. They responded quickly as well, which was very helpful. This is my second stay, and the Room is always very clean, with everything I need provided—clear and very convenient. The surrounding nature is wonderful too, and I always have a pleasant stay here. I think it’s especially great for longer stays.

I didn’t have very high expectations until we actually stayed, but we were extremely satisfied traveling with our toddler (1 year and 2 months old). All the necessary baby items were provided, and they even supplied diapers as a complimentary service. Safety guards were properly placed on table corners and other areas, and even things like remote controls were individually sealed in antibacterial film—thoughtful details that made us feel at ease. At first I wondered if the Room might be a bit small, but there was no wasted space. The futon area (raised platform), living space, and the outdoor open-air bath flowed seamlessly together. Because you can see into the Room while bathing, I could relax in the bath while keeping an eye on my sleeping child. The highlight of any trip is the food, and both dinner and breakfast were served in-room. Everything was delicious. Unlike many Ryokan breakfasts that are unnecessarily large and end up getting cold, ours was served warm with delicate flavors—we were truly satisfied. They also prepared child-friendly options such as softly cooked rice and a lightly seasoned clear soup. The meals were not only delicious but also safe for our child, so both parent and child could enjoy them. Our daughter doesn’t eat packaged toddler meals, but we could simply rinse pieces of grilled fish or simmered dishes from the adult meal in hot water before giving them to her—so we really appreciated being able to travel almost empty-handed. We would definitely stay again. I suspect most guests will return too, so it may become harder to get a Reservation. Highly recommended.

It was a stylish and simple hotel. It was just right for No Meals Included. The hotel staff were all lovely, easy to talk to, and provided courteous service!

Although it was a No Meals Included stay, we stayed for two nights as a parent and child on the Standard Japanese-Style Room Plan. It is located on a hill with great views. The Japanese-style room was very spacious, clean, and comfortable, with all the amenities we needed. However, the only downside was that we couldn’t adjust the shower temperature well in the bathroom—it would sometimes get too hot or too lukewarm. Perhaps because there were few guests, it was very quiet from night until morning, and we were able to relax. The parking lot was also large and easy to use. If we have a chance to stay in the Ikoma area again, we would like to try it with meals included next time. Thank you very much.

The view of Mount Fuji from the room was very beautiful.

I stayed for one night. The tatami mats were clean, and I received a bathing ticket for a nearby Onsen. You make your own futon bed. The door is a sliding door, but it has an auto-lock. I was on a tight budget, but this Accommodation reminded me of old-style Japanese guesthouses and Ryokan, where you felt closer to others.

The staff were very friendly, and they responded quickly to various requests. You check in at the Hotel and then head to the cottage, but there was no sign for the “Center House” shown on the map, so we couldn’t find it on site. We ended up taking the wrong road and had to turn back—walking back along a mountain path with our bags was scary. I wish it had been easier to understand. There were indeed a lot of insects, but three cans of insect spray were provided. However, there seemed to be a beehive above the sliding door on the veranda where you can barbecue, and our child was too scared to go outside—this was really a problem. The starry sky was beautiful, and it was nice that we could also set off fireworks.

The breakfast was top-notch in both quality and quantity. The 3rd-floor guest-only bath was also excellent. It felt more relaxing than the 1st-floor bath.

It was the final weekend of the Kawazu Cherry Blossom Festival. I was able to soak leisurely in the Onsen in our Room and forget the hustle and bustle of everyday life. It wasn’t as crowded as expected—only our family and one other party stayed—and the private bath was available, so we could fully enjoy the large bath as well. The meals were delicious, with a carefully selected, high-quality feel. The squid sashimi was sweet and excellent, and I especially liked the simmered golden eye snapper with its gently sweet flavor. It wasn’t overdone—just right—and it’s an Accommodation I’d like to visit again. Even with our dog, it felt clean and we could stay with peace of mind. However, the stairs are steep, so it may not be suitable for small children or elderly guests.