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Thank you very much for your heartfelt hospitality during our three-day, two-night stay. Every dish made with local ingredients was deeply flavorful, and the free-flowing natural hot spring water was so soothing it felt as if both body and mind were gently unwinding—my spouse and I were truly refreshed. On the second day, we enjoyed a full round at a golf club near the Accommodation. Although it was extremely hot, the Onsen we had upon returning eased our fatigue, and once again we were reminded of how wonderful BeniyA’s hot spring water is. Also, whenever we encountered your warm smiles and greetings—especially from the attendant in charge of us—we felt at ease. Even a brief word when passing in the hallway showed such thoughtfulness, and we are sincerely grateful that we could spend our entire stay so comfortably. In addition, hearing from the proprietress about the kitchen knives left a strong impression on us—particularly as it came just after seeing news about a female figure skater receiving Japan’s People’s Honour Award. On our way to the large public bath, we caught a glimpse of the kitchen area and felt anew that these knives support your delicious cuisine every day. This trip became a cherished memory for us as a couple. We would love to visit again in another season—and next time, we hope to enjoy winter crab delicacies.

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

I stayed here because I wanted to visit a famous nearby izakaya, and I was impressed by the stylish, locally inspired interior displays—they were a real treat for the eyes. Breakfast was homemade, warm, and delicious. Thank you very much.

We stayed in a Superior Twin Room with a loft and a lake-side living area. The Room was spacious, and having a separate living area felt refreshing. The bed was very comfortable, and it was great that we could watch another TV from the bed. The meals were delicious and very generous in portion size. The grilled shabu-shabu with Japanese Black Wagyu beef and the salt-grilled nodoguro were especially tasty. The Onsen was also very relaxing. It would have been even better if there had been a sauna.

I often stay here for business, and the check-in and check-out times fit my schedule perfectly, allowing me to plan my work appointments with plenty of time—this is always a great help. No matter how many times I stay, the Room is always kept clean and well prepared, and I had another comfortable stay this time as well. The staff are consistently polite and pleasant whenever I visit, so I can always stay with peace of mind. I have stayed five times, and it is a Hotel that satisfies me every time. I would like to stay again on my business trip next month.

I stayed here when visiting Fukushima and going to Hawaiians. It was really close to Hawaiians, and since there were no meals included, I bought food at a nearby convenience store. The room was clean and well equipped, which made me feel at ease. The Onsen was also very pleasant, clean, and great.

It was a girls’ trip with my high school classmates in our 70s, and we had an amazing time. The Room was spacious, with beds for four people, and the view from the balcony was great—nothing to complain about. However, during the hot summer season, it would have been nice to have a fan in the large public bath.

Having a sauna in the room is a real highlight—you can use it as many times as you like, whenever it suits you, without worrying about the time. Self löyly is available, and because you can adjust the temperature and humidity to your preference, I was able to work up a good sweat. Sauna-specific amenities such as sauna hats and ponchos are not provided. If you plan to use the sauna, I recommend bringing your own from home. The flow to the cold bath and relaxation area is smooth, and I was able to enjoy a calm, private experience. Breakfast was carefully prepared and thoughtfully presented—stylish in appearance and enjoyable visually as well. The seasoning was well balanced and made the most of the ingredients’ natural flavors. The portion size was just right, too. I could enjoy a delicious breakfast at a relaxed pace. Being able to check in in advance on my smartphone felt very efficient, making arrival procedures quick and smooth with on-screen steps. The Hotel’s location is conveniently close to the downtown area, with plenty of restaurants nearby, so finding dinner isn’t an issue. I think this Hotel is ideal for anyone who wants to spend quiet time at their own pace.

The Room was very clean, and being able to watch Shinkansen trains from the high floor was a hit even with our grown-up kids. The bathroom with a separate washing area, unlike a typical unit bath, let us soak and relax without worrying about getting the surroundings wet, which was truly soothing. Everything at breakfast was delicious, and we fully enjoyed Nagoya specialties. Since the Hotel is directly connected to Nagoya Station, it’s perfect for leaving your luggage and going sightseeing—we’d like to come by Shinkansen next time.

I stayed here for an early-morning flight and was able to start my trip with plenty of time to spare. With such a great location for making the most of the airport, I’d definitely like to stay again next time.

Winter trips can be tiring with long hours spent outdoors, so I chose this Hotel focusing on whether I could also enjoy my time inside. I had a great time warming up in the sauna, taking a short break, and then returning to my Room to watch a movie. Thank you very much!

We were extremely satisfied with everything—the Facility, the Room, the meals, the staff service, and the activities. It’s perfect for families with small children, but even our group of five adults fully enjoyed the activities. In particular, the coordination among the activity staff and between the activity staff and Hotel staff was excellent, making our stay very comfortable.

The front desk staff were very helpful, and the Room was clean and well equipped.

We stayed here to celebrate our dog’s birthday. The Room was stylish, we could enjoy meals in the Room, the terrace was spacious enough for our dog to run around, and there was even a bath for dogs—best of all, we could stay together the whole time. The meals were surprisingly generous both dinner and breakfast. The staff were very attentive and also gave us sightseeing recommendations we could visit with our dog. We would love to stay again if we have the chance.

This was my first stay. The Hotel is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor the night view was beautiful. We were also able to watch the sunrise and enjoy a quiet, dreamlike scene. The Room was thoroughly cleaned and well stocked with amenities. Coffee, tea, and sugar were provided, and while the drinks in the refrigerator are paid items, there was a wide selection. There is also a convenience store nearby, but we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best Hotels I have stayed at so far. Elevator security also felt reassuring, as the key card only worked for our Accommodation floor. I would definitely like to stay again.

I stayed here for the first time, mainly as a stopover. With the discount on IKYU.com, it was an excellent value. The Facility is luxurious throughout, and the staff were outstanding. Before my stay, I was a bit concerned about access since it’s slightly far from the subway station, but it’s only a few minutes on foot to Hisaya-odori and you can enter the underground shopping area, so it didn’t feel inconvenient. For dining, I used Nadaman in the Hotel with my dinner companion’s arrangements and ordered à la carte; the service was attentive and the food was delicious. It was such a comfortable stay that I regret not choosing this Hotel sooner.

I stayed here the night before visiting Meiji Village. The building might be a bit old, but I was drawn to the natural onsen and made a reservation. It was the first day of a three-day weekend, but the bath after check-in was not crowded, so I could relax. I used the microwave to heat up dinner that I brought to eat in my room, but since someone else was using it, I had trouble until a staff member at the front desk kindly offered to warm it for me there. The room's table was a small portable one, which I've never seen even in business hotels before. Not having face towels available was also inconvenient. At the hotel where I stayed the next day, bath towels were prepared separately near the front desk; it would be nice if they could do that here as well. The staff's service overall was very pleasant and accommodating. If I stay again, I'll make sure to bring my own towels!

It was a very clean and convenient Hotel. It is family-friendly for guests with children and has a luxurious feel. For breakfast, I was happy to enjoy Nagoya specialties such as hitsumabushi and miso katsu. The gelato was also very delicious. At night, we could see fireworks. The night view was also very beautiful. During the day, you can see many trains, so this Hotel is also recommended for train lovers.

This is the best Hotel our family has been using for three generations! We live nearby, but we still choose to stay here. Even though it was a busy season, I was truly impressed that you kindly accommodated our same-day requests to set up a baby guard and arrange a birthday surprise. Every time, the meals are delicious, the Facility and Onsen are spotless and well maintained, and the cleaning is thorough. The staff are always wonderful as well—everything is perfect every visit! It’s a Hotel that makes me want to work hard so we can come back again. We’ll be back!

This was our second stay, and we had a very comfortable time. We would love to stay again next time.