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We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

This Accommodation is in an excellent location for sightseeing in Nara, so this was our second stay, this time to visit the Nara National Museum. From the moment we arrived, the parking guidance was very courteous, and the Room was spotless. The large public bath was also clean. We enjoyed a delicious breakfast and had a very pleasant stay. After checking out, the staff member who first assisted us even came out of their way to see us off, which made both my husband and me truly happy. I think this is a wonderful Accommodation filled with warm hospitality and thoughtful care.

We stayed for 2 nights and 3 days! On the evening of our arrival, we enjoyed a BBQ at the Glamorous Dining area. Everything was delicious—especially the bone-in pork, which was tender, flavorful, and outstanding. We also grilled the dessert apples and marshmallows perfectly, and they were very tasty. The Weber gas grill was large and easy to use; the meat grilled lightly as excess fat dripped away, while the vegetables turned out sweet and juicy. We truly enjoyed everything that makes a BBQ special. The weather was only good on the day we arrived, and unfortunately it rained for the remaining two days, so our pickleball plans were canceled. Instead, we took a trip to Matsumoto for soba noodles and enjoyed an Onsen, which made for a relaxing stay overall. The Facility is old, but the Room was spacious and easy to use. We’d love to come back again when the weather is better.

We stayed for one night and two days with our grandchild. As mentioned in the Reviews, the building and the Room itself are indeed old, but everything was properly cleaned and there were no issues. With the all-you-can-play passport, we fully enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more. The free shuttle bus from the Hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illumination, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the Hotel bus again because I wanted my grandchild to enjoy street food and try yumomi (hot spring water stirring). I had only ever visited Kusatsu in winter before, so this summer trip was a first for me. While news reports talked about extreme heat in Tokyo, I was amazed at how cool and comfortable Kusatsu is in summer. At night we didn’t need air conditioning in our Room; it even felt slightly chilly. Summer in Kusatsu is great.\nThe meals were delicious, and everyone at the front desk, each reception counter, and the shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This is a highly recommended Hotel for families with children as well. We would love to visit again. One drawback is that the Hotel is so large that it’s easy to get lost—especially when trying to find the baths; as noted in Reviews, we got lost too. Overall though, it was a wonderful Hotel. Thank you very much.

My family of three stayed in Sansuikaku’s Japanese-Western Room E. Since the Accommodation is located at the foot of a mountain, there are significant elevation changes throughout the property, including the parking area. They provided a Shuttle Service between the parking area and the Accommodation. The Room was new, and both the view and the open-air bath were wonderful. I also liked that the door closes slowly on its own. I felt so happy relaxing with a cup of coffee. The private open-air bath was clean and very nice as well. Dinner at the dining venue was delicious. The beef and matcha shiruko were especially good—I ate too much. Breakfast felt light, perhaps because it was summer; I wouldn’t have minded something a bit more classic. All staff members were pleasant, but after checkout I felt slightly rushed during the Shuttle Service to the parking area (perhaps they wanted to combine rides with other guests). We did want to leave promptly as well, so I would have appreciated being asked, “We can take you right now—what would you prefer?” As an aside, after returning home I learned that my favorite celebrity had stayed here too, which made it feel even more special. Thank you very much for taking care of us!

This was our first stay here. We spent our family summer vacation here. The kids enjoyed the pool, each chose what they liked at the buffet, and we all had a great time in the spacious Onsen. As parents, we were also able to relax and take it easy. All of the Hotel staff were truly kind. When I emailed with questions before our stay, they replied politely, and during our stay they greeted us with smiles whenever we passed by, which made our time very pleasant. Even while dining at the buffet, their attentive service made us feel comfortable and able to enjoy our meal with peace of mind. The scenery was beautiful and gave a wonderful sense of openness. The Room was also thoroughly cleaned and spotless, which we really appreciated. We would love to stay again.

As I had never stayed on the coast before, I chose this hotel because it offered a buffet and all-you-can-drink. When I mentioned it was my first stay, a staff member kindly escorted me to the elevator. Other staff also greeted me, which made me feel very welcome. The buffet I had been looking forward to had a wide variety of dishes—one of the best among the hotels I’ve stayed at. After the buffet, we enjoyed playing table tennis. It was a wonderful Hotel, and I’d love to visit again.

I stayed here on a business trip. I arrived a bit early, but the Room had already been cleaned, so I was able to check in slightly ahead of time, which made everything afterward go smoothly. The Room was spacious and clean. Thank you very much.

I stay here almost every year, and I especially like the excellent, delicious buffet and the spacious baths where I can truly relax. The Facility is getting old, but it is well maintained and very clean. The courtyard in the accommodation building (?) looks dirty and is covered with a sheet, which doesn’t look very nice. I think it would be great if it could be improved—such as by planting trees—to make it look better.

This was the final Accommodation of my first trip to Niigata, a 3-night, 4-day journey. Our Room was the 2nd-floor Western-style twin [Marronnier]. The bathroom, with a separate toilet, was very convenient and made our mother-and-daughter trip extremely comfortable. The closet was spacious, and there were plenty of hangers. Just before check-in there are shoe lockers, and you can walk around the building barefoot or in socks. From the large floor-to-ceiling windows in the Room and along the corridors, you can enjoy views of wine grapes vineyards and the mountain range stretching from Mt. Yahiko. I visited looking forward to Vinespa’s aroma hot stone sauna, but I was told it is no longer available after renovations—such a shame. Still, the open-air baths placed throughout the garden offered wonderful scenery, and I thoroughly enjoyed soaking both after dinner and before breakfast. Restaurant Cave d’Occi is beyond a European-style garden that is carefully maintained by gardeners. The April menu—beautifully presented and truly delicious—featured local ingredients (hairy crab, celeriac root celery), spear squid), wild boar meat), flounder), roast beef smoked with branches from wine grapes vines), etc.) without feeling overdone). At the winery shop, I had my favorite Zweigeltrebe and unoaked Chardonnay shipped home). The next morning’s Japanese breakfast surprised me—in a great way: zaru tofu with olive oil was delicious!! At checkout time) pizza toast) grape juice) at the library café tasted so good it made leaving hard). It’s an Accommodation that made me genuinely envy those who live nearby).

From arrival to the lobby service, the hospitality was excellent and we were very satisfied! We would love to stay again when we are in the area!

I stayed for five nights and was able to relax in the Onsen. I love the atmosphere of Hakodate and visit a few times a year. I used to regularly stay at S or R near the warehouse district, but after trying this Hotel, I found it very reasonably priced and the breakfast (both Japanese and Western) was excellent. The staff were also very kind, which made me feel at ease. The large public bath has free-flowing natural hot spring water, and there is also a sauna—no wonder it’s becoming so popular. I will be staying again from October 4th to 8th.

It was busy because it was during the summer vacation season, but the bath was spacious, so it didn’t feel too crowded. The food was delicious, but I felt our table was a little far away. Overall, it was good!

I often have trouble sleeping when I travel, but the bed here suited me well and I slept soundly. At the top-floor bar, there were no other guests, so I was able to enjoy a luxurious night view of Matsuyama Castle all to myself and was very satisfied. The breakfast buffet also offered a wide variety of options and tasted great. I would like to stay here again if I have the opportunity.

It would be nice to have something like a static electricity removal sheet since static electricity is a concern.

The building is old, but it felt clean. There were paintings displayed everywhere, which was lovely. The Hotel staff were also very courteous. However, after checking out, I stopped by again in the evening because I decided there was a souvenir from the Hotel that I wanted to buy. When I told a man at the front desk—someone I had not seen before—that I was not a guest with a Reservation for that day, his attitude felt a bit cold, so I deducted one star. The female front desk staff were all polite and helpful. Thank you very much.

Thank you very much for a wonderful day the other day. Checking in through gardens in full seasonal bloom was a delight, and your bright, courteous service immediately put us at ease. The Room with a front-row view of the Akashi Kaikyo Bridge was spacious and spotless, and everything stood out as exceptional among all the Hotels and Accommodations we have visited so far; we could truly feel the Hotel’s thoughtful hospitality everywhere we looked. We had dinner in Kobe City and only breakfast at the Hotel, but the in-room breakfast was absolutely delicious. We happened to make a Reservation at this Hotel for our trip to Kobe, but thanks to the heartfelt care shown by all of your staff, we were able to spend a day that will remain a cherished memory. We would love to visit again. Thank you very much to everyone on the staff.

I stayed with my mother in her 80s. A Resort Hotel in the forest—we were able to relax quietly and take our time. The lobby, arranged with stone and wood, had a dignified, substantial atmosphere. The Room had plenty of indirect lighting, which felt very calming. However, if you want to read, it would be better to have a reading light. It was also nice to have a bath in the Room. The sulfur hot spring left my skin feeling smooth. At bedtime, the sound of running water was slightly noticeable. Both dinner and breakfast were beautifully presented, and everything was delicious. It was also great that drinks were complimentary in the lounge. There is a large window in front of the counter, so you can feel close to the trees and nature outside. The staff were kind and very pleasant as well. I’d like to stay again.

We stayed to recuperate after an illness during the intense heat. We would definitely like to come again in every season. The view from the Room and the night scenery were very soothing. The hamo hot pot kaiseki was exquisite.

This is truly one of my favorite Hotels, directly connected to Osaki Station with excellent transportation access. This time I had plans in Omotesando and also went to Shibuya, Shinagawa, and Yurakucho, and the location was perfect for getting around. The price including breakfast was a great value. As I always mention, if there were just one more something at breakfast, I think I would like it even more. More Hotels are putting extra effort into their breakfast these days, so please consider it.