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First, we would like to express our gratitude for the warm hospitality of the Accommodation. Thank you for your thoughtful care in even the smallest details. This was our first trip to Okayama Prefecture, and thanks to all the staff, we were able to enjoy a comfortable Onsen getaway. We now have one more Ryokan we would love to visit again. Thank you very much.

This time, since I wanted an Onsen close to Yonago Airport, I chose Kaike Onsen. I was satisfied with the Room, the Onsen, and the meals. However, upon arrival: There was only one person at the front desk, and no one came to greet me at the entrance. (For some reason, when I left they saw me off the whole time?) I stopped in front of the entrance to unload my luggage, then parked my car on my own in a distant parking lot. When I entered, they were assisting the previous guest and didn’t say “Welcome” or even “Please wait,” which made me feel like I wasn’t being welcomed. I wanted to come again during crab season, but…

We stayed here for our 30th wedding anniversary trip. The meals were simply outstanding. Not only the food but also the tableware was beautiful, and my wife—who loves dishes—was so inspired that she bought lots of Kutani ware during our sightseeing in Kanazawa the next day. It was my wife’s first time in Kanazawa, and she seems to have fallen in love with the city. With only four Rooms, it was quiet, and the bath was excellent as well. We truly enjoyed a relaxing adults-only getaway. We would love to return again, not just for anniversaries.

We recently stayed with our two dogs for a birthday trip. It was our first time at Regina in Lake Yamanaka, and it turned into a truly enjoyable getaway. All of the staff were very kind and welcoming to our dogs as well. The Room was clean and comfortable, and we had a wonderful stay—if anything, we only wished there had been one more Room. The large public bath was also very relaxing. Dinner was Italian, and every dish was delicious; even the bread was excellent, so we were very satisfied. The restaurant seating was spacious, and having space for our cart was a big help. Since it was a birthday celebration, we received an adorable cake and they even took photos for us—such a lovely memory. It was also our first time using the pool, and it seemed like they had fun (haha). The drink bar in the lobby—especially the coffee and apple cider vinegar drink—was delicious and much appreciated. We would love to visit another Regina property as well. Thank you very much.

We stayed for two nights with three generations, and everyone was thoroughly satisfied—not only with the magnificent views from the lobby and our Room, but also with the wonderful hospitality and delicious meals. The staff’s attentive, warm service and smiles were especially memorable, and we felt a gentle, clear, pleasant atmosphere throughout the Hotel. Shizuoka has many sightseeing spots, including a history museum that children can enjoy and Shizuoka Municipal Nihondaira Zoo (this zoo has many thoughtful touches and is truly recommended), so every generation can have a great time. After check-out, we also went to Shimizu Port to enjoy dining and shopping. We visited several attractions including Toshogu Shrine, but there was so much to see that next time we would like to stay at this Hotel again and take more time to fully enjoy both the places we visited this time as well. Thank you for a wonderful stay.

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time and in any place—the staff always responded accurately and courteously. What made us happiest was celebrating my husband’s 70th birthday at the restaurant: they kindly treated us to a special dish with sea bream, red rice, and sake. They also provided my husband with a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant team’s thoughtful hospitality. The food was excellent, especially the fresh seafood. We also really enjoyed the Awa Odori event.\nThanks to everyone at the Hotel and restaurant, it was a truly memorable trip, and we are sincerely grateful.

This was a truly welcoming and pleasant Hotel. As I was traveling solo, I was shown to a quiet seat with a great view for dinner, and I was able to relax and enjoy the meal. They were considerate about ingredients I don’t like, and everything was delicious. The only regret was that the portions were a bit large for me, and I was almost full before the main course. Breakfast was exciting, and everything was delicious—absolutely wonderful! My Room was close to the guest lounge, so I enjoyed not only staying in my Room but also spending time in the stylish guest lounge. The sauna, jacuzzi, and bedroom were all very relaxing—I had a great stay!

You’ll head toward the mountains on a narrow road that might make you wonder if there’s really a Ryokan up ahead. When we finally arrived, it felt like a hidden Accommodation—so exciting! The building was spotless and well maintained, and the staff were friendly, making it truly relaxing. The Onsen had a sulfur scent, and the meals—centered around fish—were delicious down to the pickles. I couldn’t stop going back for more rice! We made our next Reservation as soon as we arrived—it was that wonderful!

This was my second stay. Recently I had been staying mostly at Hotels directly connected to Niigata Station or close to the station, but I made a Reservation this time because I wanted to enjoy this breakfast buffet again after a long time. I was a little disappointed that there were fewer varieties of branded rice than before, but everything paired perfectly with rice and was very delicious. With three kinds of yogurt and four kinds of fruit, it was a very satisfying breakfast. The Room was also very clean and comfortable. I would like to stay here again.

It was a stylish, compact Room. The space felt very comfortable. I didn’t have to worry about noise from neighboring rooms, and the Room was clean. Breakfast in the morning was also very delicious. The freshly made omelet and beef stew were especially good. I would like to choose this Room again for my next stay! I had a very pleasant time. Thank you.

I thought it would be difficult to get there without a car, but there was a free Shuttle Service bus, so it was easy to reach by train as well. There was also a Shuttle Service to Sukayu Onsen, and I was very satisfied to be able to enjoy an Onsen with different water quality from the Hotel’s. The meals were all carefully prepared using local ingredients. The restaurant had a great atmosphere, and everything was delicious. All of the staff were very pleasant and helpful. Unfortunately, due to heavy rain and wind on both days, we couldn’t use the Hakkoda Ropeway, but we were able to relax at the Hotel until it was time. We had a wonderfully relaxing summer vacation. Thank you very much.

I visited Niseko to see Mt. Yotei. Unfortunately, it was raining and I couldn’t see it, but the delicious meals made up for it. Thankfully, the next day was sunny and I was able to see Mt. Yotei in all its glory. The Italian set course was excellent—each dish was delicious, and the flow of the course felt natural and very well put together.

My grandchild fell asleep during dinner, and the staff kindly prepared a chair that could also be used as a baby bed, which was very helpful. Thank you very much. The front desk staff were also courteous and made us feel welcome. If I had to mention anything, it might have been even better if there had been a pleasantly scented air freshener in the hallway leading to the pet rooms. Also, since we brought two Yorkshire Terriers, it would have been nice to have a few more pet amenities available.

Unusually for our family trips, we had dinner served in our Room and slept on futons laid out in a tatami-style Japanese Room, which reminded me again that Japan’s Ryokan culture is something to be proud of worldwide. Dinner was a course focused on carefully selected ingredients with modest portions, but it was more than enough for us—we were truly moved by the beautiful, delicious dishes. The deep-sea blackthroat seaperch (nodoguro) fried and topped with thickened sauce was especially outstanding. Breakfast was also a feast, charmingly arranged like a Shokado bento using local ingredients. At night, we lay down on the neatly made futons chatting, and before we knew it we had fallen asleep—when we realized it, it was morning. Does happiness get any better than this? The woman who looked after us—was she the proprietress or an attendant?—was wonderful. From explaining each dish and laying out the futons to helping us plan our itinerary and guiding us to the free Yasugi-bushi stage show (it was amazing—a must-see), explaining that the Onsen is free-flowing from the source, what the Onsen symbol means, and even soothing our baby—she felt like both a concierge and a dependable, knowledgeable mom. The bath was of course at just the right temperature and wonderfully open-air—we were completely satisfied. And despite all this, it was very reasonably priced. We would love to come again.

It’s a little away from Hankyu Umeda Station, but not far enough to be a concern. There are many restaurants nearby, making it a convenient location. The Hotel staff are polite and welcoming, and they see you off pleasantly as well. You can also enjoy the “Miracle Breakfast” at a relaxed pace. This is a Hotel I’d like to stay at again.

We stayed to recuperate after an illness during the intense heat. We would definitely like to come again in every season. The view from the Room and the night scenery were very soothing. The hamo hot pot kaiseki was exquisite.

Thank you for your hospitality. The lounge was excellent. The ochazuke and breakfast were both very delicious. The Room was spacious, and I had a comfortable stay.

We stayed for two nights in late August on a family trip. On the first night, I became unwell (likely heat exhaustion due to Kyoto’s climate and lack of sleep), and you kindly adjusted how dinner was served. You also prepared an ice pack and cold water, and all the staff offered warm words afterward as well—I truly caused you a lot of trouble. The next day we returned to the Accommodation early after sightseeing, but housekeeping was completed quickly and the Room was restored to a comfortable state. Our child had brought a favorite stuffed toy, and seeing it seated on the sofa warmed our hearts. I was also impressed that all staff had shared information such as my avoiding caffeine and our child’s preferences, and handled everything so naturally with thoughtful care. The timing of your check-ins and sense of distance were just right, and we experienced truly wonderful hospitality. We used the Room as a family of three (our child is in 6th grade), and it felt neither too large nor too small. Having a bath in the Room was especially nice because we could use it whenever we wanted. The water temperature was set to 41°C, which feels hot in summer, but we could adjust it by adding water. The changing area had floor heating, which helped prevent us from getting too chilled after bathing. Towels and water were replenished as well, so even if we sweated after bathing, it was great to be able to use clean towels and clothes. Also, there was a lovely fragrance the moment we entered the Room, with incense throughout the building—these scent touches made everything feel special and out of the ordinary. Every meal was truly delicious. Our child has many dislikes when it comes to seafood, but you accommodated this thoughtfully; plus, both days’ menus were different so we could enjoy variety. In particular, the charcoal-grilled style dishes along with Anto-jiru soup, takikomi gohan (seasoned rice), and Wakan 18 tea were excellent—our child loved them too. Breakfast also came with many rice accompaniments that were all delicious. The soups and dashi-based dishes especially felt very “Kyoto,” which we appreciated. Finally, I would like to express my heartfelt gratitude to everyone who took care of us during our stay. We made wonderful memories in Kyoto thanks to you. This is an Accommodation we would love to visit again as a family.

The coastline views during the evening fireworks were stunning. We could fully enjoy the Sea of Japan from both the Room and the bath. The meals were delicious, and we truly experienced all the best of a traditional Japanese Onsen. Winter may be known for crab, but Kaike Onsen in summer is wonderful.

We were very satisfied with the wide variety of sweets in the lounge, and the meals were also very delicious. All three of us agreed we would like to come again. The bath was relaxing as well. We will definitely return—thank you very much.