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All the staff were very helpful, and I had a comfortable stay.

From the welcome service until departure, we enjoyed unlimited drinks such as coffee, tea, and Furano wine, along with snacks, and were able to relax by the fireplace. Even though it was August, the fireplace was lit and the atmosphere was wonderful. Just before leaving, I found out you can toast and eat marshmallows there—I wish I had tried it. The stamp rally inside the Hotel was also fun, and my grandchild was delighted with the souvenir we brought back. The Hotel garden is nicely decorated as well. For dinner, only the main dish was served at our table and everything else was buffet-style, so we could casually choose whatever we liked. Both dinner and breakfast were delicious—we were very satisfied. I would definitely recommend this place to anyone I know who is visiting Furano.

Thank you very much for a wonderful day the other day. Checking in through gardens in full seasonal bloom was a delight, and your bright, courteous service immediately put us at ease. The Room with a front-row view of the Akashi Kaikyo Bridge was spacious and spotless, and everything stood out as exceptional among all the Hotels and Accommodations we have visited so far; we could truly feel the Hotel’s thoughtful hospitality everywhere we looked. We had dinner in Kobe City and only breakfast at the Hotel, but the in-room breakfast was absolutely delicious. We happened to make a Reservation at this Hotel for our trip to Kobe, but thanks to the heartfelt care shown by all of your staff, we were able to spend a day that will remain a cherished memory. We would love to visit again. Thank you very much to everyone on the staff.

I’ve stayed here several times, but this was my first time at Kobushi. ○ There is a gap at the bottom of the Room door, so outside noise carries in easily. ○ Because there is no door to the dining area, food smells spread throughout the entire floor. Also, dinner time is set at 90 minutes, and the next dishes come slowly. When dining with a child (one-plate meal), they finished early and it was difficult. These two points were drawbacks. Everything else was perfect. You can enjoy yourself from morning until late afternoon the next day! You can play a lot and relax, and everyone from children to adults will be satisfied. No matter how many times we come, my child says they want to stay again. Regarding meals, I’d appreciate it if the serving pace could be faster for guests with children—once they finish eating, they have nothing to do.

We stayed at Horizon and used the indoor pool and buffet, and everything was excellent. The view from our Room was beautiful, and we were truly moved by the sunrise over the ocean. The location is great, so the views from outside the Room were also stunning, and the interior design of the building was lovely—it was fun taking photos throughout. The Accommodation is spacious, so getting around took a bit of effort, but there were welcome drinks and other events along the way, which made moving around enjoyable. The food was delicious, with a great selection of kids’ options as well, so our whole family had a wonderful time.

I think this is a very good Hotel with excellent value for money. If I had to mention one drawback, it would be that it can feel crowded and a bit hard to get around because there are so many guests—proof of how popular this Accommodation is. Thank you very much for your hospitality during my stay. I would love to stay again if I have the opportunity.

Our family of four stayed for one night. On the first day we went to Fuji-Q Highland, and on the second day we toured around Lake Kawaguchi. From the welcome drink to kid-friendly services, the hospitality was wonderful. The kids were especially happy with the fireworks they received. In central Tokyo, there are only limited places where you can set off fireworks... The Room was clean and well maintained, and the Facility offerings were excellent. There were also amenities and equipment not listed on the website (bottled water, Ramune soda, coffee and tea, a hair iron, bathrobes, a ride to the station the next morning, and rental bicycles), so you won’t have any trouble as long as you bring only your basic personal items. Having breakfast delivered was also quietly appreciated. If we had to go to a dining area or pick it up somewhere, we would have needed to get ready—but it was easy to just receive it right after waking up.

I stayed here for an exam, and it was truly wonderful. First, I received some supportive snacks for exam takers, which helped ease my nerves and encouraged me. The Hotel was clean and well maintained, and a humidifier was provided. For exam takers, the breakfast hours were also moved a little earlier, and I am very, very grateful.

The 6-tatami Japanese-style room was on the second floor, and both the bath and the breakfast venue were very convenient. The air conditioning was just right, and I slept well.

The staff were very courteous. It was raining, but we managed to have the BBQ under the tarp. However, the tarp leaked in several places and water dripped down, so we had to choose our seats carefully. I guess that’s somewhat unavoidable with a tarp tent. The BBQ meat was very well seasoned and delicious. The vegetables were fresh and tasty as well. The French toast for breakfast was also great. We stayed in a Comfort Tent and it was comfortable. It was cool enough that we didn’t really need air conditioning, but because of the rain it was very humid, so we used the AC to dehumidify. Even with that heavy rain, we still had a good time—this really felt like glamping at its best. There were deer near our tent late at night—we truly enjoyed being close to nature.

We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

It would be nice to have something like a static electricity removal sheet since static electricity is a concern.

I was very satisfied with my stay. The staff at the reception and dining area were very helpful, the bath was spacious and clean, and the meals were delicious. Also, Hana-chan, the Accommodation’s character, appears in various places and is both soothing and informative with helpful comments, which made me feel that a lot of thought has gone into the details. I would love to stay here again.

Both dinner and breakfast were delicious, thanks to the very kind staff. There was too much food at dinner, so I couldn’t finish it. The bath was also very nice. I had hurt my knee, so I didn’t get to walk around the famous garden, but I was able to relax in the Room. There were also USB ports by the bed.

You can reach Nasu leisure spots such as Kinomata Gorge and Senbonmatsu Ranch in 20–60 minutes. The meals were delicious, and since it’s all-inclusive, we really appreciated being able to enjoy as many drinks and snacks as we wanted. Rooms on the 3rd floor feature free-flowing hot spring water directly from the source. It also leaves your skin feeling wonderfully smooth. The dinner menu had changed since our previous stay, and it actually felt like both the seasoning and ingredients had improved compared to last time. The portions were generous, and we were very satisfied. They also run a night bar (?), and we were told children are welcome, so our kids stopped by for a special summer vacation late night—and they looked so happy, as if they’d joined the adults’ club. Since it’s rare to find an Accommodation where six people can stay with an in-room bath supplied with free-flowing hot spring water directly from the source, we would love to stay again. We had a fun and comfortable time. Thank you very much.

It was our first couple's trip in over twenty years without the kids. We visited with the intention of enjoying delicious food and leisurely drinks, and it was the perfect choice. All the dishes were very tasty, and the balance between French and Japanese cuisine was excellent, which made the sparkling wine and sake go down smoothly. The staff's service and their explanations about the drinks were wonderfully enjoyable. For breakfast, we had the rare truffle kamameshi, which was delightful as it was cooked to match our timing. The beautifully presented salad was also delicious, leaving both our eyes and stomachs satisfied. Since it was a weekday during the off-season, I was able to enjoy the enchanting outdoor jacuzzi at night all by myself. The purpose of the trip was to relax together, and everything from the compactness of the Hotel to the food and service was comfortable and enjoyable. Thank you very much. On our way back, we talked about how we are interested in trying the Asian cuisine next time.

Located in a secluded area with an exceptional view from the window! The atmosphere, reminiscent of a place where bears might appear, adds to the charm!

The food—especially the special kaiseki course—was excellent. The staff were very attentive, and the timing of each dish being served was perfect. The sunset was also beautiful. I’d love to visit again. Thank you very much.\n(However, there was only one elevator, which was a bit inconvenient.)

The full panorama of the Yatsugatake Mountains was beautifully visible from the window, and the small birds that came to the birch trees were soothing. Since the price was casual, I didn’t expect much from the meals, but the beef was tender and flavorful, and both the enoki mushroom tempura and whole grilled trout marinated in miso were surprisingly delicious. The staff were also very pleasant. With wonderful views and food, this was an Accommodation I would visit again and again if it were closer. I don’t usually write a Review, but this time I felt I had to write one to say thank you.

This was my second stay. Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days. I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much. The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation). This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended. Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value. We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses). After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station). On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area. As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor. That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild. Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times. The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like. If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay. One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them. The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.