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This was our second stay, and even though we arrived nearly two hours later than planned, thank you very much for welcoming us so kindly. Both the Room and the bath were very clean. We were a bit concerned about mosquitoes given the season, but effective measures with a wonderful fragrance were in place, so we felt completely at ease throughout our stay. The sound system in the loft theater room was excellent—it truly felt like being in a movie theater. We were also shown to a private dining room, which allowed us to relax and enjoy the delicious food at our own pace, almost like in-Room dining. All of the staff were courteous from start to finish, and we had a truly wonderful time. We would love to stay again. Thank you very much for everything.

We stayed with our child, and we truly appreciated the thoughtful attention to detail. They prepared futons for our child’s nap, and even provided a baby bouncer and a diaper trash bin, which made us feel comfortable and at ease throughout our stay. The meals were excellent, and we were very satisfied with both dinner and breakfast. We also loved that the soft drinks, beer, and other beverages stocked in the refrigerator were complimentary. Drinks were available after bathing as well, and we felt that every small service was well taken care of. All staff members were polite and attentive, making our stay pleasant from start to finish. This is a wonderful Ryokan where families with children can stay with peace of mind.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

The Facility in the guest room was excellent, the meals were very delicious, and above all, the service provided by the staff was outstanding, creating a very comfortable atmosphere. I would love to visit again. Thank you very much.

The check-in staff were very welcoming, and our stay started off on a great note! The Room was spotless, and the dinner and breakfast were so delicious they truly impressed us—making it an amazing time. We will definitely be back. Thank you for such a wonderful experience.

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

A quiet, relaxing Hotel with just 10 Rooms. The Rooms are spacious, and the staff are wonderful. Of course, the Japanese-Western fusion cuisine is truly satisfying—you can taste the quality of the ingredients. Location: Very convenient and close to Hakodate’s highlights (Ropeway [Mt. Hakodate] to historic buildings [Motomachi] to the Bay Area, etc.). *Some guests may notice minor details, but for us (an elderly couple), it was a very satisfying stay. *Thank you very much.

This was my first trip to Tohoku, and I stayed here. In recent years I hadn’t found an Accommodation that truly satisfied me, but this one exceeded my expectations in every way—hospitality, meals, and the Room. I took a taxi from the nearest station, and every driver said, “Everyone says there’s nothing to complain about!” They were absolutely right. It’s well worth the price—you won’t regret staying here. For those making a Reservation, I strongly recommend choosing a Plan that includes dinner! The portions are generous, and everything is delicious, including fresh seafood and mountain vegetables. Unfortunately it rained during our stay, but we were able to relax while listening to the rain and looking out over Matsushima. We’ll definitely return to see Matsushima in another season!

With only a small number of Rooms, we were able to enjoy the Facility without much contact with other guests. As for the baths, we were able to take our time and enjoy all of them—the private open-air bath, the in-room open-air bath, and the in-room indoor bath. We’d also like to try the stone sauna next time. There were hours when we could use the lounge for beer, alcohol, coffee, and more. Although we couldn’t make it for cocktail time, we still made good use of it. It would be even better if the lounge stayed open a little later. Every dish had a gentle flavor and there was an impressive variety; everything was delicious and beautifully presented, so we enjoyed it with our eyes as well. Being able to choose three desserts ourselves was also great. Because we could dine at a relaxed pace, the portions felt just right and everything was very tasty. The Room was so clean that it didn’t feel like 15 years had passed at all, and we stayed very comfortably. If I had to mention one thing, it would be that the wash area was a bit small. We also appreciated the thoughtful touches, such as having separate towels prepared for the open-air bath and the indoor bath. We would definitely like to stay again. Thank you very much.

Both the Room and the open-air bath were wonderful, and the ocean view from the Room was beautiful. We were able to enjoy delicious crab even in summer. When we mentioned that we were celebrating a special occasion, you kindly showed thoughtful consideration, which made our family very happy. From showing us around the Room to serving us at dinner, your service was truly pleasant, and everyone’s smiles were lovely. From check-in to check-out, you took great care of us, and we were just as impressed by your hospitality as we were by the Room and the cuisine. We would love to visit again. Thank you very much.

I stayed here because I wanted to visit a well-known nearby izakaya, and I was impressed by the stylish, locally inspired interior and tasteful displays—it was a pleasure to look at. Breakfast was homemade, warm, and delicious. Thank you very much.

I stayed here again for the first time in five years. The food and service felt much improved, which was a pleasant surprise. For example, the rice at breakfast was excellent—among the best I’ve had in Yamagata. I also enjoyed chatting with the staff and had a great time. I’d like to visit again soon.

I stayed here on a guys’ trip with my sons. Both the building and the room were clean and well maintained, and we had a very comfortable stay. The LOVOT in the first-floor lobby was adorable and added to the nice atmosphere. We really enjoyed both the sauna and the cold bath. Breakfast featured plenty of local ingredients, which made us feel like we were truly in Nagano. We were also happy with the great manga selection, and dinner at the in-house restaurant—especially the pizza—was satisfying. When I come to Nagano again, I’d like to stay here again!

The location is close to Sarusawa Pond, making it convenient for sightseeing. Naramachi is also nearby, so you can enjoy dining and shopping as well. The Hotel itself is not new, but it has everything you need, and the Room size feels just right. The staff were kind and courteous, and they also helped with recommendations for places to eat. I chose the plan with breakfast included. It was buffet-style, and everything was carefully prepared—delicious and enjoyable. I looked forward to breakfast every morning. I arrived by rental car, but there is no dedicated Hotel parking lot. You can park at a flat rate in the adjacent (Mitsui) coin parking lot, but if it’s full you’ll need to find another option yourself. I spent the mornings exploring within walking distance and drove farther out in the afternoon, then returned in the evening to park again. At that time of day, it seemed like day-trippers were leaving, so it worked out well for me. This is a Hotel I’d like to stay at again when I visit Nara.

Since we traveled to Miyazaki despite the bad weather, we decided to take it easy, and this was the perfect relaxing space. Surrounded by soothing greenery, with a spacious lobby, lounge, and Room, I felt my mind truly unwind. We chose the breakfast-only plan; aside from the main dish, everything else was brought to us after ordering. As someone who isn’t fond of buffets, I really appreciated it, and everything was delicious. It’s a Hotel I’d love to visit again. Thank you very much.

For the first time in five years, I came by myself this time. At home, I’m always thinking about what I have to do and rarely get a chance to truly relax, but the time I spent at your auberge made me want to pick up books that caught my interest and listen to music I don’t usually hear. It felt wonderfully refreshing—like stepping out of everyday life. The food, of course, was more than satisfying and truly worthy of being called an auberge. Thank you very much!

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

Meals are served in a private dining room where you can bring your pet, the food is delicious, and the staff’s hospitality is excellent.

I stay here several times a year and keep coming back—the natural aroma scents and carefully selected ingredients soothe me every time. The new summer welcome drink, which wasn’t available before, looked refreshing and was gentle on the body. Since it was a Multiple Night Stay, I was able to try all three syrups. Mint when I want to feel refreshed, cinnamon when my stomach feels tired, and red shiso when I feel like I might lose to the summer heat—each cup was truly comforting. I hope this becomes a regular offering from now on. The spiced chai at breakfast also felt uniquely special and was delicious.

I chose this place to treat my mother to the Summit Dinner Course for her birthday. Everything was outstanding—the beautiful presentation and the taste! The view from the Room on the 3rd floor and from the bath was also wonderful. Since we had an elderly family member with us, we really appreciated the thoughtful touches, such as a non-slip mat in the tub and a chair. We were extremely satisfied, and our whole family had a truly happy time. Thank you so much!