Seluruh negara × Akomodasi Dengan Benefit Upgrade KamarKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

As many guests have said, this is an outstanding Hotel. From the moment you step inside, you immediately understand why it is the Imperial Hotel—thanks to the serene atmosphere and the refined hospitality of the staff. Our Room was a tatami-style Room in the North Wing, at eye level with Gion’s traditional Kyoto townhouses, and enjoying Kawakami’s breakfast there was such an elegant experience that we almost forgot we were in a Hotel. I have never written a Review before, but this Hotel was so wonderful that I simply had to.

This was my second stay. I had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the steel framework running through the Room—unique to a tower—and by the many artworks throughout the Hotel. Thank you to all the staff for kindly answering her many questions and explaining everything so thoughtfully. In the evening, guests only can take an elevator through a secret door up to the observation deck. The special touch made our hearts race with excitement. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that’s only possible with a Hotel stay. Breakfast offered a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we thoroughly enjoyed tea time as well. This time, my mother and I took our time strolling around Sakae on this one-night, two-day mini trip—staying at this Hotel was our main purpose. Thank you for such a comfortable stay. We’re grateful for everyone’s attentive hospitality. We’ll be back again.

I stay here repeatedly because I often have errands nearby, and once again I was very satisfied with my stay since I already know how convenient everything is. It’s a 2–3 minute walk to the streetcar stop (similar to a train station), and there is also shared-bike parking in front of the Hotel entrance, though the number of spaces is limited. I think this Accommodation is truly convenient for anyone staying long-term in Hiroshima City. All Rooms are twin Rooms with double beds, and the bathrooms are very spacious, so even larger guests should be able to relax comfortably. Depending on the Room, there may be a dedicated rack for hanging a road bike and an additional closet Room for storing large luggage. If I had to mention one thing: although there are vending machines, there is no complimentary water in the Room. Since it’s about a 5-minute walk to a convenience store or the nearest supermarket, it’s better to buy drinks in advance before checking in.

In-room dining and a private open-air bath in the Room made it a completely private space. The meals were delicious. This Accommodation was great for families with small children, as you can relax and enjoy your stay without worrying about others. It was a bit difficult to do makeup, so having a handheld mirror would be helpful.

A beautiful Japanese-modern building and an impressive, spacious interior. Japanese aesthetics can be felt throughout, and it was a wonderfully comfortable stay—“spacious, yet instantly relaxing.” The welcome service at CAFE SKY LIBRARY was excellent, and we were truly impressed by the staff’s understated hospitality. The large public bath and sauna were also very comfortable, allowing us to unwind and recover from travel fatigue. Getting to the airport was smoother than expected thanks to the moving walkways. We were even able to enjoy shopping at the airport early the next morning. When traveling in Hokkaido, this is a Hotel we would definitely want to stay at as our final stop.

This Hotel exceeded my expectations—wonderful in every way and an amazing value. All the staff welcomed us with great smiles, and everyone we met at check-in, at the restaurant during dinner, and at breakfast provided excellent service, making our trip to Zao truly pleasant. I was also happy to see their thoughtful attention, such as calling the elevator in advance when we were heading that way. When we entered our Room, there were tea snacks plus chilled sweets in the refrigerator—at this price, I honestly wondered if it was really okay for us to stay here. The Room was also very spacious. The Onsen was of course fantastic, and we were able to use the Onsen at affiliated Hotels as well, which was a real treat for us Onsen lovers. We would love to visit again. Thank you very much.

Staying at the Tokyo Station Hotel had been a long-held dream, and it was even more wonderful than I imagined. From our Dome-side room, we could watch the flow of passengers coming and going through the ticket gates, and enjoy unique features of Tokyo Station such as the original brick walls preserved since its construction. Despite its rich history, not only the guest room but also the corridors and shared areas were impeccably cleaned—beautiful, spotless, and truly impressive. The staff’s service was also outstanding, allowing us to enjoy a flawless stay. The bathroom was spacious and relaxing, and breakfast was delicious as well. We stayed to celebrate our 35th wedding anniversary, and we were deeply touched by the warm hospitality—preparing a commemorative gift for us and taking photos to present as a keepsake. Thank you for giving us such wonderful memories.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

Thank you very much for your hospitality the other day. Although it was only for one night, I was able to relax deeply. As rumored, the breakfast and dinner were delicious, everyone’s hospitality was excellent, and the Room was wonderful. I’m truly glad I chose to stay here. I also sincerely appreciate you finding my lost item and sending it to me right away—it was a great help. I hope to visit again soon. Thank you very much.

We were welcomed with the staff’s bright smiles at check-in. The Room was spacious and clean. As always, no matter where we met them, the staff greeted us with a smile, and the team at the dinner venue did as well. Their smiles are truly warm hospitality.

Three of us (all women) stayed here. The staff’s hospitality was wonderful, and we felt very comfortable throughout our stay. The bath was also clean and lovely. The sound of the waves was soothing and relaxing. Both dinner and breakfast offered a wide variety of dishes, and we enjoyed chatting with the person who served our meals—everything impressed us from start to finish. If we come back to Yuhigaura again, we will definitely stay here again!

We stayed in a villa with our family of four and our Chihuahua. Since it’s a bit away from the main building, we were very satisfied that Shuttle Service was provided each time we needed it. The Room and bath were amazing, and our daughters were excited the whole time! The food quality was excellent—especially the risotto, which was incredibly delicious. We also used the pool and were very satisfied. If I could share just two suggestions: since we traveled with our dog, it would have been nice if the area around the villa had better-maintained paths for walking. Also, while Wi‑Fi was available, we wished the TV had internet access so we could watch Netflix or YouTube. Overall, we were very satisfied. Thank you very much.

Thank you very much for your continued support. This time I was in Memanbetsu for work and mostly just slept, but thanks to the warm hospitality of your staff, I was able to relax and enjoy a restful stay. Thank you very much. I expect my next visit will be next summer. I look forward to staying with you again.

I became a fan of The Gate Hotel in Kyoto, so I stayed here in Osaka as well. The location is, of course, excellent. Every Room offers a wonderful view. The interior is clean and efficiently designed. Details like the side tables use eco-friendly materials, giving it a modern feel throughout. Breakfast was delicious across the board, and I was very satisfied. I will stay again.

The Room has a calm atmosphere. The meals are delicious with a wide variety—so much that you’ll have trouble deciding what to eat. There is a free drink service, with many beverage options. The bath is spacious, and there are plenty of washing stations, making it very comfortable. I would definitely like to stay here again.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

Although I checked in late at night, thank you for your prompt and efficient assistance at the front desk. I’m still not used to the rain shower, but it was part of the fun. I used the breakfast buffet for the first time the next morning, and every dish was carefully prepared—it really gave me energy to start the day. The staff were all so welcoming with wonderful smiles that it made me smile too. Thank you for a delicious meal. I’ll be sure to stay with you again when I visit Fukuyama. Thank you very much.

The sea of clouds from the Room was truly magical and wonderful. Unfortunately, it rained, but it had a lovely atmosphere, which we also enjoyed. Not only was the hospitality excellent, but we were especially impressed by the size and comfort of the bath towels. We would love to visit again as an occasional treat. Thank you very much.

The Room was clean and spacious, and even with a king bed we had plenty of space. Since we were traveling with our 2-year-old child, they provided a bed guard, which made our stay feel safe and comfortable. We had dinner at the first-floor restaurant, and the food was excellent. They also accommodated extra orders outside the course menu, such as fries (our child has allergies and has limited options), which was very helpful. Breakfast was a buffet on the first floor as well, with many delicious dishes—it was fun deciding what to choose. The staff there were very kind, and we truly appreciated it. This Hotel is one we would definitely like to visit again.

I stayed for two nights on the Imperial Floor, and since I love drinks, it was such a happy stay just thinking back on it! I thought I’d relax in my Room, but between the pool, gym, lounge, and exploring the Hotel, I was happily busy the whole time! I was a bit worried about whether we could truly enjoy our stay with a baby, but thanks to the support of everyone at the Hotel, we had a very meaningful time. The Room was spacious and comfortable, and we received plenty of amenities—absolutely satisfying. The skincare items were from a French brand and I really loved the scent. We were also given bath salts—such wonderful attention to detail! They smelled great as well. They immediately pushed the beds together to help prevent our baby from falling off, and they also prepared a high-quality crib and even a diaper disposal bin—I truly appreciated it all. At the lounge, we could enjoy alcohol at any time of day. The always-available sweets were all Hotel-made and delicious; I especially loved the truffle-flavored kaki no tane. The plated service was also excellent! The staff were easy to talk to, and even when I visited the lounge many times, they welcomed me warmly without making me feel like “Oh, you’re here again!”—which made me very happy. We couldn’t bring our baby into the lounge, but in its own way that felt like part of the experience too! It may feel less extensive compared with The Ritz-Carlton’s lounge, but it offered different kinds of enjoyment—and I left feeling completely happy. The pool and gym were authentic facilities and so much fun! Since I’m not used to gym equipment in everyday life, when I asked how to use it they explained everything kindly—it was very comfortable. Being able to use a golf driving range as well made it even more fulfilling! For breakfast we used Nadaman and Room Service—both were absolutely right choices! At Nadaman they provided rice porridge for our baby. With an outstanding view from our seats as well, it became a wonderful memory. Room Service let us enjoy breakfast elegantly in our spacious Room! Not having to move around adds an extra special feeling. After checkout we used the baby room facilities as well—they were extremely comfortable! We’re not experienced with things like diapers or preparing milk support services etc., so we ended up using it for quite a long time; they accommodated us kindly throughout and it truly warmed my heart. I had been anxious about whether we would be able to enjoy this stay at all—but those worries turned out to be unnecessary. We enjoyed every part of this Hotel more than enough! Thank you so much. I’m looking forward to staying again!