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This is a small Ryokan with a strong sense of history, and as soon as you step through the entrance, you are welcomed by a classic Japanese Ryokan that blends beautifully with nature. The attentive service from the staff and the view of Kakusenkei Gorge from the Room made for a wonderful welcome. The Onsen is also small, but it was calm and very relaxing. Most impressive of all was the dining experience—every detail, from the food to the presentation and tableware, was outstanding. This is an Accommodation I would definitely like to return to.

I stayed here alone. The Room was comfortable, with a bath, toilet, and sofa, and the fluffy futon bedding was very cozy. The refrigerator was also a two-door model. As for the meals, a variety of side dishes were beautifully arranged on lovely plates, and I could tell how much care went into the cooking. Everything was delicious. Even the chopsticks were placed in an elegantly wrapped holder, which showed thoughtful attention to detail. Breakfast was colorful and wonderful. Coffee was also served. The proprietress did an excellent job of keeping an eye on guests at all times. I had a very enjoyable time—thank you very much. I hope to stay again if I have the opportunity.

The Room, the meals, and the rural scenery... everything was wonderful! Even travel guidance was provided, and the services were excellent, which made our trip truly enjoyable. This is an Accommodation we would definitely love to visit again. Thank you very much for all your help during our stay. Thank you!

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

Although it is an older building, it is well cared for and kept very clean. Thank you very much to the proprietress and all the staff. If checkout were at 11:00, we could have had a more relaxed morning... We would love to stay again.

This was our second stay in four months, and my husband and I stayed for one night. Just like the first time, we were able to relax completely. During our first visit, I wasn’t feeling well due to overwork, so I only managed to use the bath in our Room once and didn’t get many chances to talk with Madame. This time, I was in perfect condition, and I was truly happy to be able to visit again. As before, the cuisine was beautifully presented and of course tasted wonderful—we enjoyed everything all the way through dessert. We were genuinely moved by the chef’s uncompromising dedication. Also, on this second visit, we really realized just how high Madame’s level of hospitality is. She remembered exactly what drinks we had ordered last time, and we were impressed by her unwavering commitment to exceptional service. Next time, I’d love to visit with my sister as well—she loves traveling and good food. Thank you very much!

My wife and I stayed for two nights over a weekend trip. Unfortunately, it rained, so we couldn’t fully enjoy sightseeing in Kanazawa as planned. However, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it turned into a truly satisfying stay. We arrived at the Hotel around noon. Our car was taken care of with valet service, which made it easy for us to head to Omicho Market. We enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more. When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and had a calm atmosphere—such a welcome gesture after walking in the rain. What I had been looking forward to most during this stay was the club lounge. We were amazed by how well stocked it was: their famous cakes, sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner. We were also excited about breakfast. Although we had to wait a little due to full seating, the food exceeded our expectations. It felt distinctly Kanazawa-like as well, and we were very satisfied. Above all else, what left the strongest impression was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again. Even when checking out and leaving, there was one last pleasant surprise. When our car was brought to the entrance via valet service, chilled mineral water had been placed in the cup holders. My wife and I were truly touched by such thoughtfulness until the very end. Since we couldn’t do as much sightseeing in Kanazawa due to the rain this time around، our time at this Hotel became an especially memorable part of our trip. When we visit Kanazawa again، we would definitely love to stay here. To all of your staff، thank you very much for an amazing two nights and three days.

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

Thank you very much for your hospitality the other day. Although it was only for one night, I was able to relax deeply. As rumored, the breakfast and dinner were delicious, everyone’s hospitality was excellent, and the Room was wonderful. I’m truly glad I chose to stay here. I also sincerely appreciate you finding my lost item and sending it to me right away—it was a great help. I hope to visit again soon. Thank you very much.

The French cuisine here is delicious. The meat is especially tender and melts in your mouth. According to the sommelier, they put a great deal of effort into their meat dishes. The sommelier’s sense of humor made the experience even more enjoyable. I was able to buy butter from Oratche Farm! I’d be happy to see you again.

Thank you for coming to Tokyo. An Accommodation that genuinely makes you feel that way. Here, I found “Fufu’s true commitment.” As for the dining, I’ll spare the details—but every single dish was so exceptional it stayed with me, to the point that it made me want to return just for the food. And then there’s the Onsen you can enjoy in your Room. Onsen water brought from Atami can be savored right in the heart of Tokyo, with absolutely no compromise. A truly luxurious time. The service was also flawless. The sense of distance, attentiveness, and every gesture—everything felt comfortable. The space, the Onsen, the food, and the people. This was an Accommodation where I could feel “Fufu’s true commitment” in all of it.

This time, I stayed on the 60-minute Aroma Massage Plan, and it was wonderful! Surrounded by a soothing fragrance and treated with such attentive care, I could truly feel the therapist’s professional skill—my mind and body gradually became lighter and lighter. It was a blissful moment where all my everyday fatigue seemed to melt away at once. The service throughout the Hotel was also excellent. In the lounge, you can enjoy a relaxed, luxurious time with a drink in hand in a refined and calming space. One of my highlights—the meals—was outstanding as well. With every bite, you could taste the quality of the ingredients, and everything looked beautiful too. In every way, the hospitality exceeded my expectations, making this an exceptional Hotel stay that I would absolutely love to return to again.

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

Despite being located in a lively part of town, the property felt like a different world—wrapped in serene tranquility. The cool breeze drifting through the reed doors and the pleasantly textured ajiro weaving, which I experienced for the first time, deeply moved me as part of Japan’s beautiful “summer setting.” Listening to the gentle sound of the shishi-odoshi echoing through the impeccably kept garden and spending time in the dignified tea room were truly luxurious moments that soothed my soul. The food and drinks were also exceptional—everything felt wonderfully satisfying to all five senses. Thank you sincerely for your thoughtful touches throughout. It became a wonderful summer memory, and my first visit back to Kyoto in a while was made even more special.

I visited again after three years to enjoy the full tiger puffer course. It is delicious every time, and I never get tired of it. The hassun, soup dish, and takikomi rice were also excellent, and I ended up drinking quite a lot again. Of course, the ara course and other courses are also very tasty, but I still think Yoyokaku’s tiger puffer course is the best. The staff and everyone at the Accommodation were very pleasant, and the building and garden felt spacious and relaxing, so I was able to unwind once again. Thank you for upgrading us to a wonderful Room.

Although the weather in Hakone was unsettled, we had a wonderful stay as always. From our scenic Room, the drifting clouds and mist felt truly magical. The meals were carefully prepared, beautifully presented, and delicious. Breakfast was also excellent, and we enjoyed an elegant morning while sipping a mimosa. In a relaxing and refined setting, we received excellent service and had a great stay. We are already looking forward to our next visit.

I stayed for one night during the Obon holiday period, and it was a truly wonderful stay. With only 10 Rooms, the Accommodation was very quiet and private, and I hardly ran into other guests during my stay. The Room was spacious and spotless, and the open-air bath in the Room was very relaxing, allowing me to unwind at a leisurely pace. The food was also excellent, and I was extremely satisfied.

The free-flowing Onsen was wonderful. The indoor bath was a bit on the hotter side, while the open-air bath was pleasantly lukewarm, and we fully enjoyed the unique appeal of each. The Room was spacious, and we were able to relax comfortably. Both breakfast and dinner were delicious. In particular, since I’m not fond of beef, I mentioned it in advance and they kindly accommodated my request. Thank you very much. Not only the meals but also everything else—including the Shuttle Service to the station—was handled with great kindness by all staff members. It was truly refreshing, and we had a wonderful time. We would definitely like to stay again.

The sea of clouds from the Room was truly magical and wonderful. Unfortunately, it rained, but it had a lovely atmosphere, which we also enjoyed. Not only was the hospitality excellent, but we were especially impressed by the size and comfort of the bath towels. We would love to visit again as an occasional treat. Thank you very much.

It was simply amazing!! I’ve stayed at many large Ryokan, and I was delighted to enjoy both the scenic-view baths and a variety of hot springs. Both dinner and breakfast were excellent, with more food than we could finish. Everything was truly delicious—thank you very much. The building had a classic, long-established feel, but the staff’s hospitality was outstanding. We stayed with our child and had a great time without ever getting bored, thanks to the pool, fishing, arcade, and play area. It made us want to come back again if we get the chance. We debated among several Accommodations on Awaji Island (including sister properties), but we’re congratulating ourselves for making a great choice with Hotel New Awaji.