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The hospitality and the Room were excellent. I would like to stay again.

I stayed in a Deluxe Twin Room. The view was great, and the Room was spacious, which I really liked! There is one large public Onsen bath and one semi-open-air bath. They are not very big, but they warmed me up well. I’d like to stay again.

I stayed for a Multiple Night Stay. The Room was stylish and provided a calm atmosphere, and the absence of a TV allowed me to relax and escape from daily life. Although it was a shower-only Room without a bathtub, the water pressure was excellent, so there was no inconvenience. The meals were extremely delicious, and all the staff were kind and attentive. In particular, the restaurant staff checked in to see if I needed anything, offering very pleasant service. I would love to stay here again.

A relaxing Accommodation that makes you want to stay again. The staff were very courteous and attentive. Breakfast was served in a lovely atmosphere, and it was very filling. The only drawback is that the on-site parking lot is very narrow. Our car required quite a bit of maneuvering and someone guiding us; there is also a flat lot farther away, but considering the weather and our luggage, we chose the closer option. It’s within walking distance of the bus stop, so we were able to go out after check-in as well.

I had such a wonderful stay before, and since it sounded like more Rooms would be added soon, I made a last-minute Reservation before that happened. What was different this time is that an admission ticket to Hotelli Salo was included. It seems their baths may be members-only? I thought I might try it if it was included, but it turns out it’s not included with every Plan and is offered as an optional add-on. Since I can’t use the sauna, I’m completely satisfied with the Onsen at the Accommodation! Bath time can be reserved in one-hour slots until the next day; on the following day it’s separated by gender, and because there aren’t many Rooms on weekdays, you can relax and enjoy it quietly. The water is an artificial Onsen, but it has a lovely atmosphere—if you’re staying in Ueda, this is the place. I was happy to have the same Room as last time, and since it was just before summer, the terrace felt wonderful. You can see updates throughout the service, and you really feel how much they care about guests. They took care of me so pleasantly until the very end—this is an Accommodation I truly love and appreciate. After the expansion, it sounds like they will specialize in No Meals Included stays, but there are plenty of places to eat and shops nearby.

The meals were delicious. The garden view from the Room was good. The Room was spacious and comfortable.

Despite being during the first half of Golden Week, it was under 10,000 yen per night with a large public bath and breakfast included, and the place was clean and comfortable. There is a dedicated parking area for motorcycles, but I wonder if they use car spaces when there are many bikes. It's an ideal location for exploring around Aso by bike, so I plan to stay here again next year.

We stayed in a Room with an open-air bath. The spacious Room and the generously sized open-air bath in the Room helped us fully relax and recover from our fatigue. Although the building is somewhat old, it is well cleaned, and since I don’t really like newer but cramped Rooms, this Accommodation suited me well. The Onsen was also excellent and warmed me through to the core, so I would definitely like to stay again.

The Facility isn’t new, but even a new place won’t feel comfortable if it’s inconvenient to use or the Room is too small. The location is in the middle of the downtown area yet not noisy, and having parking makes it convenient. In any case, the spacious Room is very helpful for us since we travel with a lot of luggage—even the hallways are wide. I think they put real effort into breakfast as well. The food tastes good, and you can tell the staff are always attentive because the tongs and plates are kept clean. It’s also great to see experienced staff working with pride. With so many Business Hotels these days where you’re made to check in at a machine even when staff are right in front of you, and where service often feels inattentive, this is a valuable Hotel that I hope will continue for many years. I will gladly stay again.

It was right near the station and faced the riverside. We stayed on the 5th floor, but we could still enjoy a great view of the city lights from the building at night. Next time, I’d like to stay on a higher floor. We took a walk along the river to Tenjinbashisuji 6-chome, and it was fun with so many different shops. There were plenty of places to eat, and we had a great meal. There’s also an Osaka Metro station near the shopping arcade, so it was easy to get back to the Hotel by subway. The access was very convenient.

I used to stay at Mercure quite often overseas, but since I travel less these days, this was my first stay in a while. The location is very convenient—just a short walk from Shimbashi Station and Uchisaiwaicho Subway Station. I believe it was originally an office building, later converted into an annex of a neighboring Hotel, and then rebranded as Mercure. Since the property is scheduled to close soon for renovations, I was grateful to be able to stay at a very reasonable rate. Perhaps because of the location and the brand, most guests were international, and many of the front desk staff were as well (they assisted me in flawless Japanese). With an interior design inspired by a “theater,” the whole place feels even more international. The Room design was also quite bold. There is a couch-like platform near the window where you can lie down and watch trains passing by (Shinkansen, Tokaido Line, Keihin-Tohoku Line, etc.). However, getting up onto it takes some effort, and opinions may differ on how practical it really is. Aside from the décor and these design choices, it felt like a slightly upscale Business Hotel. I’m looking forward to seeing what concept it will adopt after the renovation.

Baths and meals at Hanamaru. Sorry for traveling solo, but I’d love to visit again and again. I was truly able to relax. Thank you very much.

Yukata were provided. If possible, I would have appreciated having loungewear in the Room as well. Breakfast was very disappointing, as most items seemed to be frozen foods that were simply reheated. The rice, however, was cooked in a pot and was very delicious. The staff member on the floor had a pleasant smile.

We made a Reservation at this Hotel because my husband had stayed here before and really loved the Onsen. It was our first time back in Arima Onsen in a while, and since it was also his first time trying the meals—and the restaurant had just been renovated—we decided to book. We were also able to reserve a Room where we could enjoy a Silver Onsen bath. The renovated restaurant was beautiful, and dinner was an Italian buffet, with Japanese dishes available as well, so we enjoyed a great variety. Breakfast was also a buffet in the same restaurant, but with different items from dinner, and we ate plenty of delicious food. Both dinner and breakfast offered paper cups for takeout, which made us happy since the Room only had sencha tea bags. The Onsen was very relaxing, and I could see why my husband likes it so much. The Silver Onsen bath in our Room was a view-bath style that you fill yourself, and it was wonderful to soak at our own pace. The view from the lobby was lovely too—it was a stay where we could unwind and enjoy great meals. Thank you very much.

Amazing value for money! Thank you for your hospitality!

I truly appreciate your prompt and courteous assistance, even though I realized on the 4th day of my stay that I had entered the wrong number of nights in my Reservation. I would love to use your service again!

I was looking forward to staying in the newly renovated Room. From the Room, we could see the Tenryu River, and we were also able to enjoy the beautiful fireworks at night. Since the bedroom and living area are separate, I was able to relax without worrying about the TV noise. The large public bath was kept clean and comfortable to use. The lockers in the changing room can be locked, so I felt safe soaking in the bath. The in-room bath is a bit small, but I think it’s perfectly fine for one person. The Room amenities also showed great attention to detail, with Sekkisei skincare items and bath salts. Dinner was served in the Room, and everything came out at a good pace so we could enjoy each dish at the right temperature. The fish served with the chef’s original sauce was delicious. I also felt that the carp sashimi-style dish was enhanced by the sesame vinegar miso sauce. The miso soup at breakfast was delicious as well—just as other Reviews said. I would love to visit again.

Our family of four stayed for two nights. At the dinner buffet, our 6-year-old daughter was thrilled by the wide variety of ice cream and got so excited! Our whole family enjoyed the meals and the Onsen. A few things we noticed: the elevator took a long time to arrive, it was hot inside the kids’ play area, and on the second day we were bothered by dust on the floor (possibly from the futons). The elevator situation may be difficult due to the building layout, but it would be even better for families with children if there were more efficient measures during busy times, such as better guidance. Overall, including leisure activities, it was a memorable and wonderful trip!

I enjoyed a beer as a welcome drink and another after the bath. After bathing, my skin felt silky smooth and my hair was wonderfully soft—everything was perfect.

Although we checked in late after watching Monbetsu Horse Racing, we were warmly welcomed. They upgraded our Room, and since it was our wedding anniversary, we were very happy. We had a very relaxing stay. Thank you very much.