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Despite being located in a lively part of town, the property felt like a different world—wrapped in serene tranquility. The cool breeze drifting through the reed doors and the pleasantly textured ajiro weaving, which I experienced for the first time, deeply moved me as part of Japan’s beautiful “summer setting.” Listening to the gentle sound of the shishi-odoshi echoing through the impeccably kept garden and spending time in the dignified tea room were truly luxurious moments that soothed my soul. The food and drinks were also exceptional—everything felt wonderfully satisfying to all five senses. Thank you sincerely for your thoughtful touches throughout. It became a wonderful summer memory, and my first visit back to Kyoto in a while was made even more special.

My first trip to Onomichi. I chose Hansei, highly rated for its outstanding cuisine. The kaiseki meals made with seasonal Setouchi ingredients were exceptional—each dish carefully prepared, and while true to classic kaiseki, they also incorporated new ingredients in a way that was both impressive and delicious. Even the pickles were finely scored with hidden knife work, showing thoughtful consideration for the guest. I was amazed by the high level of quality. The special sea bream chazuke (with sesame sauce) at breakfast was also superb.

As wonderful as the food was, what moved me most was the attentiveness and care shown by all the staff. From check-in to check-out, their hospitality was excellent. One member of staff in charge of dining even quietly placed an extra dish beside a photo of a family member who could not join us at breakfast and dinner—an incredibly touching gesture.

The “Travel Memory Book” was something that staff had written for the first time, but it became a truly lovely keepsake—the carefully drawn illustration and message conveyed their warmth so clearly.

With such wonderful staff and delicious food, Hansei is a place I would love to visit again. Thank you very much.

From the Shuttle Service from the parking lot to the attentive hospitality, meals, and everything in between, everything was perfect and made for a truly comfortable stay. While many places in recent years have reduced staff and their service feels lacking, this long-established Ryokan showed us the true essence of thoughtful hospitality—anticipating every need. As long as I am able, I would love to return again on my next opportunity.

With its rich history and tradition, along with the pleasant hospitality of the young staff, we were able to spend a truly comfortable time. I have heard that maintaining a historic building involves many challenges, but I sincerely hope it will be preserved just as it is for years to come. A clean Room, delicious meals, and a wonderful garden We would love to visit again.

Four women stayed in a Japanese-Western style room—ocean view!! We relaxed on the spacious sofa, and our conversation really flowed. Above all, the meals were outstanding. Every dish in the creative dinner was simply “Delicious!” Breakfast was a perfect 100, too! The front desk’s attentiveness and the restaurant’s serving timing were also flawless.

Each villa has its own indoor bath and open-air Onsen, so even elderly guests were able to relax and enjoy it at their own pace. The Room was very clean, and we had a comfortable stay. The garden and reflecting pool were also beautifully maintained and a pleasure to look at. The meals were excellent in both ingredients and preparation, and everything was delicious. The dashi was rich in flavor, and we were truly impressed by the chef’s careful work. The staff welcomed us with wonderful smiles and kindly assisted our elderly guest with luggage, meal service, and more. We felt refreshed both physically and mentally. Thank you very much. We would love to stay again.

Staying amid the vineyards and enjoying the warm hospitality of everyone who supported us made for an exceptional time. This is an Accommodation we will definitely want to visit again.

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

Thanks to the Accommodation’s consideration, we were upgraded to a larger Room. The meals were delicious and we were very satisfied.

I stayed here alone. The Room was comfortable, with a bath, toilet, and sofa, and the fluffy futon bedding was very cozy. The refrigerator was also a two-door model. As for the meals, a variety of side dishes were beautifully arranged on lovely plates, and I could tell how much care went into the cooking. Everything was delicious. Even the chopsticks were placed in an elegantly wrapped holder, which showed thoughtful attention to detail. Breakfast was colorful and wonderful. Coffee was also served. The proprietress did an excellent job of keeping an eye on guests at all times. I had a very enjoyable time—thank you very much. I hope to stay again if I have the opportunity.

I’d been wanting to visit for a long time, and I treated myself to a Multiple Night Stay solo to truly relax. I’m so glad I chose this place! I’ve stayed at many Hotels and Ryokans in Japan and abroad, and this has become one of my top three favorites. Everything used throughout the Hotel is carefully selected and meticulously maintained. The staff were warm and kind in such a natural way—it was genuinely soothing. And the food—absolutely unforgettable! I had all three meals here, and if only I had another stomach, I would have loved to try even more from the menu. There were plenty of fresh local vegetables; everything was truly delicious, beautifully presented with great taste, and above all, you could feel the chef’s love in every dish. It makes perfect sense that so many guests return again and again. It was hot in midsummer, but I rented an e-bike, rode to the beach, and went for a swim. Just as rumored, the water was crystal clear—the beach was stunning—and it left me feeling completely refreshed. I will definitely come back in another season. Thank you so much for such a wonderful stay!

The building is showing its age, but it is carefully cleaned, and the furniture and furnishings are well maintained. The ikebana arrangements are beautifully displayed and are said to be rearranged each time by the staff. The chef is from Nemuro and sources fresh seafood from there. The vegetables and meat are locally sourced from within Hokkaido. Every time, both the presentation and the flavor are excellent, and we enjoy our meal with genuine admiration. We plan to visit again next year to celebrate our wedding anniversary.

The meals, hospitality, Room, views, and bath—everything made for a wonderful stay. I have never had rice this delicious before. The tea was also excellent, and the grilled dried horse mackerel at breakfast was outstanding. In any case, I’m adding this Accommodation to my top five places I want to stay again. I hope to visit again someday. Thank you very much.

We stayed as a couple with our 0-year-old baby. From check-in, they took a photo of the three of us and provided toys for our child. At dinner, our child got sleepy, and when we asked for a floor cushion, they kindly brought one right away. During the koto performance, they even played children’s songs, and our daughter seemed to really enjoy it. Traveling with a child can be challenging from the very start when choosing an Accommodation, but everyone was truly kind to us. Thanks to them, we had a wonderful time. Thank you very much.

The staff were incredibly friendly and kind! The Onsen was amazing, but what impressed me most was the hospitality. And the kimbap was unbelievably delicious. On the second day they kindly served inari sushi, but I liked it so much I wanted to eat kimbap two days in a row!! The building is old, but it felt like visiting the countryside, and everything was thoroughly cleaned and spotless.

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

We stayed here as a couple during the Obon holidays. Even though it was the hottest time of midsummer, Tenkawa Village was wonderfully cool—a top summer retreat in Kansai where we could stay comfortable without using the Room air conditioner and without breaking a sweat. We had long admired the charm of Dorogawa Onsen and had wanted to stay there at least once, and choosing Hanaya Tokubei was absolutely the right decision. The whole town has a lovely atmosphere, but Tokubei stands out for its especially distinctive and tasteful building. Because there are few guest Rooms with private indoor baths in the area, we stayed in “Higashi no Tenku” with an indoor bath. The view is mostly of the courtyard, so if you are used to resort-style Onsen facilities it may not exceed expectations. Still, considering this is traditionally an Accommodation used by ascetics, we felt it was a true luxury and enjoyed it. The meals were delicious Japanese cuisine featuring plenty of local ingredients, with thoughtful touches throughout that kept our Multiple Night Stay from ever feeling repetitive. We were completely full but couldn’t bear to leave anything behind—and finished every last bite. Spending time on the veranda at dusk with a beer in hand while watching people pass by was simply wonderful. After sunset, strolling around the area in yukata is also great fun. Wherever you walk, the lantern lights feel magical, and Tokubei lends out portable lanterns as well. It was like stepping back into a period drama. There were also foreign staff members, and they were genuinely kind and attentive—we truly appreciated it. This is an Accommodation we would love to visit again. Highly recommended if you are sightseeing in Dorogawa Onsen.

This was my first time staying here. The Room was a comfortable size even for three people, and we could see the sea diagonally across from the window. There is a smoking area on each floor. It was a bit hot outside during the day, but while having a smoke and looking at the mountains, we saw a Taiwanese squirrel dart by, black swallowtails fluttering around, and kites flying in the blue summer sky. Since it’s a retro-style Hotel, it gave us a pleasantly nostalgic feeling. My companion tried the set menu of an enzyme bath and foot reflexology massage and said it felt amazing! The enzyme bath was spacious, and the staff were very polite and kind—it seemed to warm up and relax both body and mind. The atmosphere in the Room is calm as well. Amenities like toothbrushes and toilet paper were properly provided. At night, the corridor outside the guest rooms had an Italian-style vibe—I couldn’t help murmuring, “How lovely!” The whole Hotel isn’t flashy, but it’s clean, quiet, spacious, and relaxing. After checkout we all agreed—“That was really nice.” It became a wonderful memory for us. I’d like to stop by again. Thank you for taking care of us.

I stayed here with my husband in winter last time, and this time with our daughter as a group of three. The Room was beautiful and spotless, and the open-air bath was wonderful. The large public bath was also quiet, and we were able to relax at our own pace. The meals were truly delicious, and we enjoyed them with our eyes as well, served in refreshing-looking tableware. The staff were kind, and we had a very comfortable stay. Next time, I’d like to visit in spring. This is my favorite Accommodation.

This is a relaxing Accommodation. The staff always welcome us warmly. There are also several international staff members, and I’m impressed by how well they speak Japanese. I hope they keep up the great work. The food is delicious, and no matter how many times I have it, I never get tired of it. This time, I tried the Western-style breakfast for the first time, and it was quite good. I will visit again. Thank you very much.