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It was a nostalgic stay, yet the atmosphere felt like being in a different country and was very comfortable. My 90-year-old mother also had an easy time, as the large public bath and restaurant were conveniently accessible. The staff member who assisted us was kind, but spoke softly and it seemed my mother couldn’t hear well. We also enjoyed some delicious wine, making it a wonderful stay. Thank you very much.

In mid-May, the three of us—my mother in her late 80s and my husband and I—stayed here. Throughout our stay, the staff, including the proprietress, showed thoughtful care for my elderly mother, and we are truly grateful. The cuisine made the most of fresh seafood from Ise Bay, Matsusaka beef, and seasonal vegetables from Mie Prefecture. Each dish was carefully crafted and delicious; even my mother, who usually eats little, enjoyed her meals. The bath overlooking the beautifully maintained Japanese garden featured a gentle Onsen that felt kind to the skin, and we were able to relax and enjoy it many times during our stay. We stayed in “Tochi,” and were able to spend a comfortable time at ease in a Room richly finished with wood and on an open veranda. The Japanese garden was stunning; there were many hydrangea buds during our visit, and imagining how beautiful they would be in bloom made it all the more disappointing to leave without seeing them—but it was still an outstanding trip.

We stayed here for a family trip with my parents. At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious. As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality. Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall. The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic. My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here. Once things settle down, we would love to return and stay in a different Room as well.

This was my second stay. Last time, I stayed during a snowy season, so this time I was able to relax until dinner and fully enjoy the sight of green trees swaying and the gentle calls of evening cicadas from my clean, refined Room. The meals here are delicious both in the morning and in the evening, with plenty of vegetables. Of course, the fish and meat were also excellent—everything was flawless. Above all, the staff’s smiles were wonderful, and their service was attentive and professional, which made me feel truly happy. I will definitely come back to stay again when I have time. Thank you very much.

Due to various circumstances, I hadn’t been able to visit for quite some time, so this was my first stay in about two years—but it was still an Accommodation that left me completely satisfied, just as always. From the Shuttle Service onward, everyone was kind and helpful, and after arriving the stay was truly comfortable—warm and homey—and I was able to relax at a leisurely pace and unwind from everyday stress. At check-in I was told, “Our sommelier is on duty today.” I love wine and always look forward to dinner here, and this time the sommelier came to my table and kindly explained many things in detail to someone like me who’s simply a wine lover without much knowledge. Just listening and imagining those explanations while drinking made it an incredibly enjoyable time. Of course, every dish was delicious as well. Thank you for your thoughtful care even though I was traveling solo. I felt lucky that my stay happened to coincide with a day when the sommelier was working. This Accommodation always makes me feel a little sad when it’s time to leave—and from that very moment it makes me think, “I’ll work hard so I can come back again.” I will definitely stay again. Thank you so much for everything!!

It was a very relaxing Accommodation. Although the building has a sense of history, it was thoroughly cleaned and well maintained, so we enjoyed a very comfortable stay. The staff kindly accommodated many of our requests, and we truly appreciate it. Of course, the service was excellent! The meals were also delicious, including Yonezawa beef filet steak and shabu-shabu. The semi-open-air bath in the Room was supplied with natural hot spring water, and the quality of the water was wonderful. It is an Accommodation that made us want to come back for a Multiple Night Stay.

Everyone was extremely kind and attentive. The Room was clean, and the Onsen temperature was just right, so we were very satisfied. There was a wide variety of dishes; in particular, the tempura made with mountain vegetables looked great and tasted wonderful, and the grilled sweetfish was plump and delicious. It is a quiet Onsen town, but we were able to relax and were very satisfied.

Everything—the people, the Room, the views, the dining, and the overall concept—was perfect. From the moment we checked in, we were welcomed by the Hotel staff’s wonderful smiles and warm, guest-focused hospitality, and I knew this would be an exceptional stay. Throughout our visit, their attentiveness and thoughtful care were outstanding, allowing our whole family to spend each day with a smile. They spoke to our children at eye level and kept them entertained as well, which truly warmed our hearts. I love Halekulani Okinawa! When we come back to Okinawa, we will definitely stay at Halekulani again!

This is an excellent Hotel in every respect—Room cleanliness, staff hospitality, delicious meals, and amenities such as towels and slippers. The location is also great, and my daughter always looks forward to visiting the Familia flagship store. You won’t have any trouble finding dinner options nearby. It has become our regular Accommodation whenever we stay in Kobe.

Once again, from the Reservation stage onward, your courteous and kind service was outstanding. The Room, Onsen, and meals were all excellent, but above all, the staff’s hospitality is wonderful and makes me glad I come every time. In particular, the staff member who assists us in the private dining room is always exceptional. The male staff members on our previous visits were also excellent, and this time the female staff member was just as wonderful—her explanations were easy to understand, and her attentive service made it a pleasure to enjoy a delicious meal. We will definitely visit again, and we appreciate your continued support. Thank you very much again for this stay.

It was a wonderful Accommodation for both dinner and breakfast. My spouse and I were able to relax and take our time on our trip. We really enjoyed it. There were also families traveling with three generations, so the dinner venue was lively. Of course, it seemed considerate, but we felt that having options such as private dining rooms for guests with small children would make it even easier for us to use in the future. The Onsen bath area was clean and comfortable, making for an elegant one-night stay. Thank you very much.

I stayed for two nights and chose this Hotel because it clearly stated that the dinner menu would change, and the Onsen is free-flowing from the source. Both dinner and breakfast offered a wide variety of dishes and were very delicious. The bath temperature was just right, and the water was excellent. The front desk, restaurant, and housekeeping staff all provided wonderful service. I also appreciated the Eco Multiple Night Stay Plan, which offered a slightly better rate. I would like to stay here again if I have the opportunity.

I gave this as a Mother’s Day and Father’s Day gift for my parents. They were very pleased, saying they were satisfied with everything—the meals, service, Onsen, and Room—and that it was a wonderful Accommodation. The bus stop to the ropeway for Senjojiki Cirque is right in front of the Accommodation, and on our way home they noticed my father had forgotten his phone charger and staff kindly returned it to him. Thank you very much for your thoughtful hospitality. Thanks to you, my parents had a great trip, and I’m truly grateful.

With a homely atmosphere and very kind staff, I had a truly comfortable stay. Every dish was delicious, and I was completely satisfied. The Facility was well cleaned and felt very fresh and spotless—an Accommodation where I could really relax. I also appreciated the warm hospitality from all the staff. I would definitely like to stay again next year!

Both dinner and breakfast are buffet-style, with a simple but well-chosen selection, and everything was delicious. For dinner, the only fruit was melon—luxuriously so—meaning all-you-can-eat melon. There were cakes too, but I liked the simplicity of having just melon. As you’d expect from an Onsen Ryokan, the Onsen itself was solid and enjoyable. The cold bath felt extremely cold in the evening—around the low teens °C by feel—and in the morning it seemed closer to about 20°C; it might be just right for sauna fans who like very cold water.

I visited again after three years to enjoy the full tiger puffer course. It is delicious every time, and I never get tired of it. The hassun, soup dish, and takikomi rice were also excellent, and I ended up drinking quite a lot again. Of course, the ara course and other courses are also very tasty, but I still think Yoyokaku’s tiger puffer course is the best. The staff and everyone at the Accommodation were very pleasant, and the building and garden felt spacious and relaxing, so I was able to unwind once again. Thank you for upgrading us to a wonderful Room.

This was my first time in Himeji to see an opera. I considered other options, but chose this Hotel because of the Nikko brand, a separate bath and toilet, on-site parking, and even a club floor. However, the parking lot fills up quickly (it’s near the station and there aren’t many spaces), which made me nervous as a guest traveling from far away. A male staff member at the parking entrance kindly secured the last available space for me, which was a huge help—thank you very much. It would be great if parking could be reserved when making a Reservation, though I understand it may be difficult to manage. I also appreciated that parking is free for club-floor guests. The Facility feels a bit dated in places, but the Room has been renovated for comfort and convenience, with no shortage of amenities. The ReFa shower and hair dryer were excellent. The toilet wasn’t just updated cosmetically—the fixtures and piping also seemed new, making it very easy to use. The pajamas were a comfortable two-piece set with a soft feel and relaxed fit. It was quiet at night and I slept very well. The lounge made me wonder if this price is really okay—the food and drinks were impressively plentiful. Not only alcohol but also a great selection of HARNEY & SONS teas; the cinnamon tea recommended by one of the hotel staff was so good that I bought some afterward. Overall, the service was pleasant throughout and I could truly relax. Breakfast offered an extensive variety of both Japanese- and Western-style dishes—so much that even with my big appetite I couldn’t try everything. Live-cooked egg dishes are common at Hotels, but this was my first time seeing burgers made to order right in front of me. The burger was delicious—and perfectly sized as well. And the Awaji Island milk was outstanding. With no time limits on parking or lounge access, I could visit Himeji Castle and shop in the arcade as well. This isn’t just convenient for guests—it also feels like support for local revitalization efforts. Breakfast included many locally inspired items, and even the vending machines next to reception carried products from local confectionery shops—another nice touch. I don’t often have reasons to come to Himeji, but I’d love to return for a relaxing staycation. Thank you very much for your hospitality.

The architecture, service, and dining were all exceptional—an experience that went beyond anything I had imagined from a Hotel stay. Although the building is historic, it is clearly cared for with great attention, making for a very comfortable stay. This time we stayed in a suite in the annex, and the view of the main building from the window was beautifully framed; if you love architecture, I highly recommend viewing the main building from the annex. The food was also delicious, and it was a truly wonderful stay. Thank you very much.

We stayed here overnight while traveling back home. My child loves cars, so seeing engines and car bodies everywhere was exciting in itself, and we were able to spend a fulfilling, luxurious time. As I was traveling with my mother who has difficulty walking, we ordered room service and enjoyed our meal at a relaxed pace on the balcony, feeling the pleasant breeze while watching the circuit.

A long-held wish finally came true, and I stayed for 2 nights and 3 days this time. Unfortunately the weather wasn’t great, but since my goal was to relax at the Hotel rather than go sightseeing, I was able to take it easy and unwind. The restaurant and Onsen were on the same floor as my Room, which made them very convenient to use. The meals were excellent—the portions and course balance were just right, and everything tasted wonderful. The Onsen was truly soothing, with the scent of trees and flowers in the air. The Room was simple and spotless, perfect for relaxing, and the library had a great selection of books plus complimentary drinks—an ideal place to unwind. Everything felt perfectly balanced with nothing lacking or excessive, all staff were pleasant, and I’d love to return next year as well. This is an outstanding Hotel where I’d like to stay longer if I can get time off!